beautiful room and view just above the pool

wifi was terrible. too expensive during wef season.

sufficient parking

good hotel with parking, shopping and polo near.

great room, excellent staffing, great pool, good breakfast, lots of choices

comfortable clean room, coin laundry, wonderful breakfast!

pool was clean and inviting

breakfast there was a shortage of forks and spoons so it needs to be checked when busy and there

breakfast. staff. pool. view from window

the parking was a bit limited in the evening. i had to park far at night alone.

was ok, pool was filthy, room was dirty, had to get our own towels, took out dirty towels to laundry room, ask

pool closed

2 towels and there were 3 of us we were given a tube of shampoo on the bathroom sink and not a bar of hand soap

clean rooms, very friendly staff. plenty of parking and location could not have been better.

arrived early before checkin was given a card for pool and towels

staff, facilities, laundry, pool, housekeeping was amazing

need a drain out front parking lot was a river.

the pool area was lovely

good variety of breakfast choices. socially distanced. excellent waffles, bacon, oranges.

the outside was a little unkept and there was garbage and trash in the parking lot.

the breakfast offered surpasses our expectations and although we did not go in the pool due to rain during our

i wish you had a small fitness room and indoor spa/pool. bed was a bit stiff.

facility was able to facilitate early check in.

didn t like the parking situation, and how we lost power on our first night at this hotel

the coffee was cold but breakfast was decent

laundry room is so convenient too

everything the staff the room, the breakfast excellent

we truly enjoyed the cozy bed, refreshing pool, and delicious breakfast

complimentary breakfast and water

great front desk clerk, spacious room, great breakfast

2 of the 3 washers and dryers doesn't work so doing laundry was absolutely horrible i waited 5 hours for an

enough towels and toilet paper, no garbage, ice machine not working on the floor, laundry system doesn t take

one room had mold made my kids sick

good pool facilities

was only steam hot water i had to pour ice and fill the tub with water to cool the water for my kids until the

have just two washer/driers so you need to wait to do laundry

also the laundry on-site is only two washers/dryers so it takes time to use it

swimming pool and the grill made the stay more fun and it was great to do laundry at the property

rudimentary breakfast - thanks to covid. tiny and busy laundry. slopy cleaning.

close to my destination area and they re pet friendly..

the shuttle service was great as well

location was great, the room was fine, and i appreciated that they are a pet friendly hotel

i liked late check out option of 1pm.

rooms, toilets didnt flush, wifi not working, ac not cold

free breakfast, semi-heated pool, clean room, nice location right by i-95!

room service was great best drink i have had in a long time

location and gym

shuttle picked us up at the car return and shuttled us to the hotel for the night and then to the

i was disappointed there wasn t room service

freezer in the refrigerator and the tiki bar had an iffy draught system

were trying to get our kids dinner and our kids were asked to vacate the lobby /dining area

pool and hot tub were

pool and gym were outdated.

my room, the pool and gym were awesome

com), cracked floors by the pool terrace, old ceiling in the gym, noisy pool users with bluetooth speakers

four baby roaches managed to get in my laundry bag

fumes from laundry

the laundry room

laundry, gym and biz center all in good working order

the parking, grounds and laundry were all welcomed

were dark and ours was behind the main laundry so a bit noisy

we used the laundry facilities to wash our clothes, but unfortunately, some guests had left their items there

the swimming facility, a hotel nearby the outlets and the guest laundry available.

there is onsite laundry and a beautiful pool, as well

i had to walk around the dirty laundry to get to the stairs

staff is very good to do anything was the breakfast was the same every day we had to eat out of a box but i

the kids loved it

nasty pool

kids running around everywhere screaming shouting in the middle of the night

closest restaurant and bar was next door in their sister hotel

breakfast, laundry machines availability, quiet, friendly staff

self coin laundry, free parking, convenient to airport

clean facilities, nice laundry, excellent exercise room, and perfect room

large clean room, plus there's a laundry room available to use

you enter the bar is to the left waiting for you

i wish it had a play area for the kids and a laundry area

there is no business center or laundry

to wash a few clothing items and laundry service was not available

were no laundry facilities, so i had to drive down the road to a laundromat to wash my clothes

location was very busy traffic wise & no guest laundry facility

laundry facilities could have had extra washers & dryers in a bigger room

you can do your laundry and there is a gym in the hotel

tell you about until check in ended up being an extra hundred fifty dollars and i tried to do laundry they only

oh laundry room was tiny and you were only allowed to use the app

that there was no balcony and that the pool closed at 8!

overpriced laundry facilities

t sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping

clean and the on site laundry was great

no laundry room

laundry facilities

the shuttle to get from the airport to the hotel is not easy to arrange

great, bar staff excellent very friendly and great service, front desk staff very good, night staff very

room service wasn t consistent as we were left without coffee and towels after cleaning

pool was wonderful as was the room. food was a bit less than expected.

pool. clean.

pool need to be clean and when i came in i had 2 queen beds looks like the housekeeper didn t

pool was closed

we loss our pool view in the new room

bar downstairs has a nice feeling and the bartender is very social and taking good care

staff and location was great. the parking was convenient.

hotel was very old fashioned,lack of security cameras,dryers in laundry facilities was broken,homeless people

laundry room has old washers and dryers that do not dry clothes fully

access to laundry

i didnt have time to go buy detergent and use the laundry machines on site

hotel employee was nice at the airport location. laundry room was ok with good machine.

cleanliness was the selling point for us. plus the pool was super nice to be at.

staff was exceptional. everyone was attentive and professional. spa staff was amazing!!!

how can a 5-star spa hotel not provide water

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great

pool and grounds very attractive

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins

they have a laundry facility on site that takes $1

clean, safe, and family/pet oriented. the breakfast had many, healthy options.

smile hostess, breakfast amazing, room clean, noise level '0', wonderful atmosphere.

pet friendly which was great

elevator has a problem the laundry machine and dry are too old

laundry room breakfast is good location excellent staff outstanding

majority of parking spaces far from entrance door.

breakfast on saturday, staff was late getting food out, was in no rush.

we went to the breakfast the first morning it was sour milk for cereal, thankfully some of our kids still needed

the kitchenette comes in handy, as well as the laundry room

the laundry room was humid and had a smell

tv network never connected, parking lot was closed no

the pool, bed, and food was great

the pool was dirty. my kids didnt want to swim in it.

the cost was a little high and the laundry facilities was under construction.

no laundry service

laundry is available on the ground floor at a cost, (there s only one washer and dryer) but not

big room nice by appearance, gym on premises.

house keeping was great. pool was nice and the breakfast in the morning was great

high floor away from elevator, put on ground floor across from laundry

wish i would had a chance to pay for the laundry with card because who owns $2 of quarters now

room service came with plastic cutlery in take away bags and no plates. outrageous!!!

hospitality is outstanding (from checkin to the breakfast staff)

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

the maid was helpful to let us do laundry when i asked

room with big, beautiful glass doors and curtains, and a fantastic patio area overlooking the pool

the parking is easy on lake avenue

that our room opened out to, loads of plush towels and full access to the main house and kitchen

black out curtains, wifi kept going in and out, toilet paper holder poorly installed

the hotel was clean, they provided us with free soap to use the laundry facilities

the palm trees, pool & the laundry room

facility was clean the pool was open and everything looked very nice and clean

the room service was great and fast

super convenient way to pay for breakfast, i recommended: variety, quality, amount.

the price and guest laundry room

being able to have access to a full kitchen to cook and store needed items and having access to a laundry facility

didn't use the laundry facilities but plenty of equipment

like your at home,full kitchen, living room,very comfortable,quiet , breakfast in the morning, laundry room,omg

breakfast needs improvement

) drink(s) in the bar and sit down in a comfortable chair

very clean/newer hotel, great pool and bar area, amazing

airport shuttle was on time

size family rooms, excellent facilities including gym & swimming pool

the text option they had for room service was super convenient

we liked the fact that there was a laundry room on site.

i personally saw a worker separating bed sheets and towels on the concrete floor in front of the laundry facility

love the staff in the office and mimi from laundry

pool location is right at the entrance, on the street, nit so nice to lay out but ok for a quick

non-refundable pet fee of $125 is a bit absurd

pool is in parking lot $25 valet while public parking down the street is $12

right at the entrance, on the street, nit so nice to lay out but ok for a quick swim or have the kids play

location, nice breakfasts, make your own waffles which kids loved

convenience to city place, extremely pet friendly, pool and hot tub

very beautiful decorated. the pool on the roof is amazing and both restaurants are delicious

i especially loved the rooftop bar and pool, which offered stunning views of the city and a great spot to unwind

the rooftop pool and dining area are outstanding, and really made our stay great

rooms were mediocre for the price paid, also was expecting there to be room service

the laundry facilities help on extended trips

it was convenient to have laundry needs available

breakfast i had incorrectly charge at the laundry room and never got a refund.

laundry room

it was clean bed was comfortable & it's pet friendly ud83dude01

laundry room smelly and some machines don't work

there is a fitness center and available laundry facilities

guest laundry is certainly plus for me though it is located aged end of corridor

need more variety at breakfast. laundry room needs more machines.

the laundry room being all the way down the end of the hall. :d

my room had a full kitchen and laundry machine which was so nice to have

i was surprised that my room had a whole kitchen and laundry setup

had smoked salmon, good location and price, had nespresso machines in room and some have laundry features and

parking fee was too high. garage and shuttle staff could be friendlier.

the pool is sparkling clean and bar pool service (madeline was great

the hotel amenities. we used the laundry room.

was so very pleasant and accommodating, breakfast was great, the pool area is beautiful and perfect for adults

there were kids/ teens running the hallway at 2:00am and woke up both myself and my wife

was so very pleasant and accommodating, breakfast was great, the pool area is beautiful and perfect for adults

disappointed that kitchen was not open boxed breakfast was missing a lot know it was because of covid but should

does not have wifi but overall the staff is very nice the hotel is clean they clean it everyday and they make

breakfast is not free as it states, but that isn't a big deal

the front desk go over more of what the place has , gym, laundry, if your room comes with breakfast let them

the laundry room, the things in the bathroom

additionally, the laundry facilities was definitely a plus as one was able to do one's laundry at a nominal

staff were rude, no room service, very limited in-room amenities.

no functioning wifi and i booked a king room and was given a queen

male staff at night was very abrupt and unfriendly when i asked where something like laundry was in the hotel

small problem with cold water, little bit dirty in bathroom and laundry

pool and close to the beach

breakfast and coffee were standard

pool was not open.....pandemic....all nearby hotels had pools open..hmm ?!!

we were going to go do some laundry and there was human vomit over 90% of the floor that my 13 year old daughter

clean and comfortable, and i was impressed with the amenities, including the swimming pool, gym, laundry facilities

from surrounding area using the pool and laundry room

of cleanliness as you enter&comes with the necessities that are suppose to be in place&their laundry

clean sheets, grab bars in the bathroom, laundry facilities on site, good value for the money

laundry survice is really horrible they lost my clothes and never returned them when they were

electric taxi takes you to the island if you like, convenient location, tesla chargers, pet friendly

near by restaurants the service is excellent we will definitely stay there again the rooftop pool has a great

knee surgery and my husband had the als disease… she was so kind and getting us a room for an early check in

from charlie, the door man to the front desk to the pool/spruzzo beverage folks

we had a room right next to the back door and the storage room and the laundry room , ice machine

the appearance from outside and dirty pool.

good breakfast; pool was nice and clean

great little gym and pool, helpful and courteous staff, very comfortable room.

pool can be accessed from outside parking lot by anyone, no visible security cameras overlooking

laundry area was nasty

laundry wasn't working

offsite laundry room across the street

was good, check in was easy and the clerk was helpful with getting connected to the wifi

grab and go breakfast was made to order

great spot. comfortable and clean. nice pool!!

liked how comfy was bed,how celan was room,how much plants around the hotel grounds,lovely pool,super nice

rates,location, free parking, pet friendly. staff very friendly and helpful.

the pool is beautiful

the atmosphere nice great pool area

of the house keeper was washing the laundry machine with the mop after she was cleaning the floor

laundry, microwave, iron and ironing board were a nice surprise

cheap rate, close to wawa, laundry machines, not to far from pbia

had a single washer/dryer laundry

have smoking rooms

laundry room had a flood for three nights, couldn t get to room because hallway was flooded

pool area had a view of the intracoastal and provided a relaxing evening area

location, clean, breakfast staff

clean and very nice. breakfast was great

nice rooms, lobby, breakfast area and gym

room with clean sheets, comforter and cute kitchen and loved the rain shower

couch was stained and limited kitchen supplies

the kitchen was completely empty no plates, cutlery, dishwasher soap, or even a sponge

parking was free

everything. local store's was near by. room was clean. i had a mini kitchen which was nice

pet friendly

can have service on the beach only after 11 am and between 4 pm and 5:30 pm you have only a tiny bar menu

staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner

we did eventually question our ocean view & they found a room overlooking the pool, that also had a sea view,

breakfast was fabulous, coffee cake french toast with

room service very slow; no ice provided, nor ice makers on any of the floors.

the gym area was very small but had an adequate assortment of equipment choices

the bar staff, especially amanda was professional and extremely pleasant.

thing i found weird was down at the spa i tried to purchase a pair of sunglasses and they did not except cash,

bring your own ice. took two hours to get it from room service.

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

connect to wifi

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st

the room, fitness hallways incredibly old, dingy and dated

we had a patio off the pool which was private and so nice

pool

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and

had to sit at pool to use wi-fi

no wifi in the room unfortunately.

in the middle of the night a woman was going around the pool screaming for someone as well

is a charming property, with free easy breakfast and snacks available throughout the day

i liked the breakfast setup. the staff was very friendly. the room was very clean.

the wifi on the first floor is weak and dropped out on several occasions

free breakfast, water, and coffee, cute courtyard, close to shopping

excellent breakfast and coffee selection in the lobby

you go during high season there might be very little pool beds and valet parking was 25 dollar per night, while

for guests surrounded by the outdoor dining of swifty s chic restaurant and a cocktail lawn and bar and a

the newly renovated lobby is a feast for the eyes and the pool and bar areas are unique and inviting

the pool, bar and restaurant are all excellent

great food and ambiance, love the bar area with many drinks and cocktails available

the bad room was right across from the laundry area - not the cleanest location- right off elevator

information sheet in room re: laundry card, availability of laundry items

man was very creepy followed me to the laundry area and then when i returned to my room he opens the door with

outdoor pool, convenience store in hotel, gym, comfort of room

to do pool was closed not very fun when you have kids

30 dollars per night per parking (mandatory)

breakfast, idyllic pools, wonderful building and cleanliness and outstanding service throughout the

hotel is really beautiful, perfect for kids, great swimming pool and good restaurants options

$18 for room service coffee is a joke but aside from that, amazing

gym should be on the ground floor

rooms, pool, patio

only complaint was the pool was too hot

the little kitchen was great if you were planning on doing coffee or lunch or small meals

unbeatable location! gorgeous pool.

the pool area was absolutely beautiful, and there were many restaurants in a grocery store within a

room decor is dated;gym location is a long walk outside and equipments are old/dated.

riding around the facility was by far my favorite activity, the scenery was beautiful, and the pool was the

amazing layout and decor. huge room. great facilities and gym.

from the front desk, to the pool people, the servers, bar staff & cleaning crew

undergoing renovations. so expect not to have access to spa saltwater pools and some lounges.

turf posing as grass by the pool area was tacky

kids 5 and under eat free

spa is lovely with wonderful services

the beach and the spa as well as the attentive staff

the staff was wonderful. the facility was beautiful. pool and beach access was great.

was able to do laundry. slept pretty well, until 9 am.

check out they don t have no late check out and plus they don t clean the room every day the laundry room

conveniently located laundry facilities and priced comparably well enough in what is a very overpriced area in

the nicest one on property was the lady in laundry who was helpful in washing all my covers for me and giving

she helped me with everything from making sure i was in a convenient room (for laundry) all the way to what i

good location. easy access. free parking. clean room and facility

the hardest part was having to walk so far from the condo to the main elevators and parking space

really, super cute place and having the kitchen was important to me

also was bummed that hot tub was under construction since i book my airbnbs usually with a gym, pool, and hot

laundry facility was handy

ice maker available in laundry room

laundry facilities were clean and modern

enjoyed use of the laundry mat on site available

kitchen had everything we needed

staff were very pleasant and accommodating to our needs and parking situation

wifi isn't strong enough

is rough hookers 1 block over lots shady people walking down the streets in the area but parking is secure at

big room, microwave, refrigerator. easy parking. good location.

parking was directly opposite the room

laundry outside and the staff offer like a quiet room.

pet friendly

ants in kitchen and bathroom!!!

room it's self was somewhat misleading in that it wasn't a full suite with standard kitchen/kitchenette attire

clean and comfortable. good location. pet friendly. good breakfast.

inexpensive and nice laundry facility, wonderful bartender, awesome quesadillas

the laundry room was a huge plus and very convenient

laundry room on site, snack store in lobby

laundry was outside of the hotel

requested laundry bag which i had to call again to get it

laundry prices really helps in getting clothes done staff great

club benefits should have been explained. laundry facilities had broken door, not accessible

hot tub anc pool is amazing

room service disappointing

pool. bar

lots of activities for kids

the room was nice and the kids had a good time

sara s kitchen

the outdoor patio bar was great, but only bar food & only open till 9pm

the gym at this hotel was excellent! air-conditioning was strong and equipment seemed brand new

it has a laundry no questions they are not behind you cheking that you do all time

the pool was very dirty which was disappointing as the kids were looking forward to it.

i have nothing against little kids but i don't want to swim in a small pool full of them

very clean. really nice outdoor/pool area.

clean, good breakfast, accommodating staff and great location.

on site restaurant, massage, laundry, etc

property is older than i would haveliked gym was way too small

location was perfect, lots of activities for the kids and family.

to pay for parking, the kitchen was kind of hard to cook in the burners took forever to heat up

the tiki bar & pool area just wonderful

the wifi didn't work

g00d parking

the parking area is dark and i like being close to my car

the wifi is not the best and cuts out for a minute or so(seems like at the worst time) every hour or

we rented the room so we'd have a kitchen but there was nothing to cool with

eggs are nice and varied everyday everything was great nice price for laundry and enough units working

i felt as though the pool could have been cleaner. the water seemed a bit murky.

nice set up bed is comfortable and bathroom and kitchen

the space and full kitchen it had. for the price i paid was worth it

the breakfast was phenomenal and the gentleman handling the breakfast was awesome

fully stocked kitchen

this represents a permanent impairment in the quality of vacations at op, since the pools get no sun in the

the large rooms since we had kids.

not have visitor parking and the pool need better light in the night.

the kids loved the activity room, outdoor games and pool area

suite with laundry facilities

4 days room service did not come once

cakes and cookies, fresh fruit and yoghurt, porridge if you want to grab and go cant comment on spa or beach

the service and staf is excellent also the room service was excellent.

room was spacious. perfect for a family with older kids.

needs to have a coin laundry available for guests.

in addition, we were placed right next to the laundry area

tiny, no microwave, bathroom is a one-person only, $20+tax parking, no laundry facilities, no reduction in resort

gym equipment could have been a bit better

but ,we can tell it's gonna be 10 better once da pool is complete along with the other renovation

was dirty, laundry dryer didn't work, shower did work, but they moved us to a clean fully working room it was

house keeping used our units do do laundry for the other rooms, we find 30 plus towels in our washing machine

pool slide needs to stay open past 6 pm, with check in time at 4, it really does not give kids

kids got to make slime

main food outlet was closed for private party on a saturday evening with only pool bar menu left for others

beautiful grounds, including pool/jacuzzi area as well as parking area

is oceanfront and has a pool and hot tub

location, easy access and parking and so close to everything we needed - shops restaurants

the kitchen is fully equipped, and we didn't have to rely on restaurants for our meals

only one parking pass per villa

pool, staff, laundry

has a laundry

has free parking, vending machine , laundry facility and a pool

while doing our laundry a very drink man tried to fight my husband for no reason

updated rooms, furniture, and laundry great water pressure comfortable beds friendly staff attractive grounds

it was close to the laundry room at the lobby floor and very noisy.

bar and small restaurant area in lobby, coffee in room is great, well outfitted room

ev charging station

the hotel has very beautiful lobby with a bar and coffee&snacks station

open and comfortable lobby, nice seating areas, bar and restaurant in back

loved all the amenities, the breakfast, the room was beautiful, the staff was very friendly and the location

breakfast wasn t very good either morning

it was very clean and the breakfast was very good

early check in

front desk staff, proximity in town, gym, pool

the rooftop bar is cozy and well designed with couches and lots of greenery

it has a very spacious and complete gym

wifi was slow or non-existent

rooftop bar was a big plus for us

horrible connection to wifi

when i went to do laundry they did not have any laundry detergent in stock so i had to go to cvs to buy a huge

guest laundry area on second floor

need more laundry facilities, another guest caused us problems being rude about their laundry.

they had laundry machines which we made use of

25 in quarters to start a load of laundry