does not have wifi but overall the staff is very nice the hotel is clean they clean it everyday and they make

breakfast is not free as it states, but that isn't a big deal

love the staff in the office and mimi from laundry

we liked the fact that there was a laundry room on site.

i personally saw a worker separating bed sheets and towels on the concrete floor in front of the laundry facility

the area was quiet and parking ample, the memory foam bed were nice

she sent us a text with all information like wifi, room number etc

clean room, comfortable bed, clean bathroom with hot water in the shower and the pool clean, coffee machine

new, comfortable, superclean room, swimming pool outside the window, big tv

the pool was extremely clean and you don t have the normal early closing hours as it s open until

near great restaurant and breakfast spot

breakfast offered; no coffee machine in the room

parking was horrible

there is no breakfast included and parking isn t guaranteed

parking lot in back needs attention

laundry room had a flood for three nights, couldn t get to room because hallway was flooded

early check in location was great

also you cant beat a pool on the intracoastal

needed a fan in the gym after the workout.

supporting staff. very good breakfast. kids liked the swimming pool.

the laundry payment is wireless

they told me to take my dirtying towels to the laundry room myself

we were going to go do some laundry and there was human vomit over 90% of the floor that my 13 year old daughter

clean sheets, grab bars in the bathroom, laundry facilities on site, good value for the money

from surrounding area using the pool and laundry room

the two front-of-house ladies on the breakfast shift were gracious and welcoming one was very young and the

we ate several times in both the pool bar & restaurant

we did eventually question our ocean view & they found a room overlooking the pool, that also had a sea view,

friendly and professional staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff ,

have loved a hot tub near the adult pool, slightly extended pool and bar hours (bar closed at 11 weeknights,

they need a pelaton in a gym that small

enough the location of the pool is perfect

food was very good at the hotel restaurant but no room service.

good wifi, easy access and valet parking, excellent spa and hairdresser good pool area.

the gym area was very small but had an adequate assortment of equipment choices

laundry wasn't working

laundry area was nasty

offsite laundry room across the street

check in went smoothly and the breakfast staff were very helpful with the waffle maker

pool closed

we had a room right next to the back door and the storage room and the laundry room , ice machine

pool could have been bigger

have new umbrellas and tables ( not rusty and wobbly) along with some chaise lounge chairs by the pool

great bed, breakfast was good.

pool area was not usable which would keep me from staying here again despite everything else being

great family oriented. nice kids club and good restaurants.

spa is lovely with wonderful services

multiple conferences and at the end of each day, they piled into the bar area and packed it andy were so loud

spa is a must

phenomenal service, beautiful location, and the added bonus of kids eating free.

breakfast i had incorrectly charge at the laundry room and never got a refund.

the laundry facilities help on extended trips

it was convenient to have laundry needs available

laundry room

also there should have been a tub (not just a shower) for young kids and babies

the hotel amenities. we used the laundry room.

disappointed that kitchen was not open boxed breakfast was missing a lot know it was because of covid but should

this place was very clean and comfortable easy access free parking nice room. very quiet.

pool not crowded

the ac didn’t get below 75 degrees and with 2 kids and 2 adults

the laundry room, the things in the bathroom

the front desk go over more of what the place has , gym, laundry, if your room comes with breakfast let them

additionally, the laundry facilities was definitely a plus as one was able to do one's laundry at a nominal

staff were rude, no room service, very limited in-room amenities.

enough camera surveillance in the parking lot

i was disappointed there wasn t room service

shuttle picked us up at the car return and shuttled us to the hotel for the night and then to the

shuttle driver were really nice

ordered room service

gym is fantastic

also the laundry on-site is only two washers/dryers so it takes time to use it

rudimentary breakfast - thanks to covid. tiny and busy laundry. slopy cleaning.

swimming pool and the grill made the stay more fun and it was great to do laundry at the property

have just two washer/driers so you need to wait to do laundry

room includes a kitchenette but without a burner

laundry facility was handy

enjoyed use of the laundry mat on site available

laundry facilities were clean and modern

ice maker available in laundry room

the pool is very nice, landscaping is immaculately done, parking is easy

really, super cute place and having the kitchen was important to me

good location. easy access. free parking. clean room and facility

the hardest part was having to walk so far from the condo to the main elevators and parking space

also was bummed that hot tub was under construction since i book my airbnbs usually with a gym, pool, and hot

guide in the room for room service or restaurant at hotel to order from

the shuttle to cityplace the breakfast was delectable

the shuttle was phenomenal

shuttle bus to the airport runs on a schedule but you can t reserve a time or spot the day before

nice breakfast + kids liked pool outside

lovely foyer and bar area

pool was wonderful as was the room. food was a bit less than expected.

free shuttle to the airport which is only mins away

the shuttle to get from the airport to the hotel is not easy to arrange

the shuttle buses are in great condition

to wash a few clothing items and laundry service was not available

there is no business center or laundry

location was very busy traffic wise & no guest laundry facility

were no laundry facilities, so i had to drive down the road to a laundromat to wash my clothes

i wish it had a play area for the kids and a laundry area

man was very creepy followed me to the laundry area and then when i returned to my room he opens the door with

information sheet in room re: laundry card, availability of laundry items

the bad room was right across from the laundry area - not the cleanest location- right off elevator

very clean and they have breakfast

the wifi code given as incorrect

staff, facilities, laundry, pool, housekeeping was amazing

the comfortable beds, clean rooms, exceptional breakfast. the pool was wonderful, as well.

the large room and the breakfast and the cleanliness of the room and hotel

great location close to everything we wanted, nice pool, good breakfast, clean comfortable room

free breakfast was a plus with the kids

location & beds, very friendly staff...nice pool & hot tub, restaurant on site

all towels were not available daily food prices to expensive and there was no bar or food at night

we loss our pool view in the new room

location is right next to the interstate, which i was not aware of until i heard the noise in the parking lot

very pleasant front desk person, and very nice man tending bar and coffee bar.

no laundry room

he said i could check back in an hour to see if the laundry would be done

is perfect , they even have a laundry room and a fridge with stove , toaster and coffee maker

clean and the on site laundry was great

laundry facilities

the shuttle bus picked us @ the airport

is loving to help me to solve the problems such as wifi connecting and shuttle bus

no bar or eats all day

was dirty, not daily room service, extra charge for parking , the price was too much compare with cleaning,

pool open longer. add healthier snacks to shop.

breakfast, laundry machines availability, quiet, friendly staff

clean facilities, nice laundry, excellent exercise room, and perfect room

large clean room, plus there's a laundry room available to use

self coin laundry, free parking, convenient to airport

when i checked in i wish she could have told me about the hotel (breakfast, bar time, etc

laundry room has old washers and dryers that do not dry clothes fully

hotel was very old fashioned,lack of security cameras,dryers in laundry facilities was broken,homeless people

hotel employee was nice at the airport location. laundry room was ok with good machine.

access to laundry

i didnt have time to go buy detergent and use the laundry machines on site

the maid was helpful to let us do laundry when i asked

some lighting by parking spaces

well equipped comfortable bedroom, a small kitchen and bathroom plus lots of shared rooms

black out curtains, wifi kept going in and out, toilet paper holder poorly installed

the breakfast was amazing and the pool enclosed by the beautiful garden was just amazing

high floor away from elevator, put on ground floor across from laundry

wish i would had a chance to pay for the laundry with card because who owns $2 of quarters now

as a solo traveler i didn't need daily room service at all

room service- i was handicapped.

pool was nice and courtyard with variety of atomic spice plants unique

excellent room service and friendly staff. amazing pool.

night after a long day, we returned to the room for a night of room service and relaxation, only to learn that

also, i wish there were menus in the room for the restaurants onsite and for room service

airport shuttle was on time

it has a womdrtful pool and busy gym

rooms, halls, lounge, dinning room, cafe, and of course the pool

you go during high season there might be very little pool beds and valet parking was 25 dollar per night, while

food at swiftys was first rate and great setting by the pool

the boutique tall pink hotel has a wonderful critical mass of activity built around a curvy pool for guests

best location in palm beach - poolside dining at swifty's - a short walk to the beach and just off worth ave

laundry room smelly and some machines don't work

there is a fitness center and available laundry facilities

need more variety at breakfast. laundry room needs more machines.

the laundry room being all the way down the end of the hall. :d

guest laundry is certainly plus for me though it is located aged end of corridor

the rooftop pool and dining area are outstanding, and really made our stay great

room service, no room cleaning

hotel exceeded our expectations related to cleanliness, accepting our pet's visit and the decor of the room

gym well equipped and clean

beds were so comfortable. the rooftop restaurant bar was delightful.

room service took 90 minutes because the girl forgot the order, didn t get the room i booked not

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

room service was a little slow and not everything like coffee was on the menu

in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and

i good wifi. coffee maker and fridge in the room. close to the beach.

free breakfast, water, and coffee, cute courtyard, close to shopping

the coffee, snack, and breakfast area is outstanding

very nice breakfast.

the wifi on the first floor is weak and dropped out on several occasions

my room had a full kitchen and laundry machine which was so nice to have

had smoked salmon, good location and price, had nespresso machines in room and some have laundry features and

i was surprised that my room had a whole kitchen and laundry setup

there is a full kitchen area complete wiht stove top/oven and dishwasher

the studio is spacious and its kitchenette top

fully equipped kitchen

breakfast was best i ve had at a hotel

their breakfast was good enough

any problem, very good attention from the very friendly staff, the hotel is very clean, the breakfast is very

non-refundable pet fee of $125 is a bit absurd

the parking, grounds and laundry were all welcomed

room,staff,laundry facility,location. i would stay here again.

four baby roaches managed to get in my laundry bag

fumes from laundry

laundry service was good

the room was clean, the wifi worked great, and the bed was comfortable

the chicken in the parking lot was interesting

although we had no time to enjoy the pool, it was beautiful, even had cabanas and was open 24 hrs

it was clean and comfortable and pet friendly

pool was closed. no stores in walking distance

would have been great if there would have been a shuttle at 9:00 pm

the shuttle service was great as well

the write up said it had a shuttle but when we got there it said it didn t have one

the cleanliness.that it had breakfast good location quiet . would stay again

closeness to the west palm beach airport, the shuttle was great

enough towels and toilet paper, no garbage, ice machine not working on the floor, laundry system doesn t take

2 of the 3 washers and dryers doesn't work so doing laundry was absolutely horrible i waited 5 hours for an

reception and free parking

good pool facilities

dirty room, slow wifi (almost not working), no shampoo (even after reminding), only 1 person from the team

laundry survice is really horrible they lost my clothes and never returned them when they were

the gym is well equipped and the location is very good.

it s past covid basic room service even if just for coffee and a roll is my standard

room service food came cold every time

valete, reception, doorman, room service, restaurant, bar overall experience was just great that includes clean

beautiful grounds, including pool/jacuzzi area as well as parking area

beautiful grounds, including pool/jacuzzi area as well as parking area

only one parking pass per villa

parking for guests not available

great location, clean room with plenty of space and nice kitchen.

we used the laundry facilities to wash our clothes, but unfortunately, some guests had left their items there

i had to walk around the dirty laundry to get to the stairs

when i came back to the laundry, all my clothes were stolen

the swimming facility, a hotel nearby the outlets and the guest laundry available.

were dark and ours was behind the main laundry so a bit noisy

seafood bar and sunday's brunch are exceptional

staff, spa amenities, pools, restaurants

room service and menus decent

building and grounds built in the 1920 s with modernized tasteful rooms amazing facilities spa gym tennis pools

the spa services were wonderful but the facility was very modern and didn t match the aesthetics of

you can do your laundry and there is a gym in the hotel

oh laundry room was tiny and you were only allowed to use the app

laundry facilities could have had extra washers & dryers in a bigger room

tell you about until check in ended up being an extra hundred fifty dollars and i tried to do laundry they only

you can do your laundry and there is a gym in the hotel

then the rest of our stay we didn t have working wifi

no spa or room service available

relaxed by the pool before the show

i wish you had a small fitness room and indoor spa/pool. bed was a bit stiff.

wheeler truck parked near my parking space which made it difficult to park

rooms, pool, patio

the little kitchen was great if you were planning on doing coffee or lunch or small meals

the pool area was absolutely beautiful, and there were many restaurants in a grocery store within a

unbeatable location! gorgeous pool.

only complaint was the pool was too hot

laundry room is so convenient too

maybe there could be more variety in breakfast but still very good

pool was good , staff was friendly

there wasn't even a leaf in the pool

the pool did not has any shadow, the room daily cleaning was not good

comfortable clean room, coin laundry, wonderful breakfast!

parking was a mission and pillows were bricks

friendliness and helpfulness of hotel personnel. free breakfasts.

breakfast. staff. pool. view from window

i didn't have breakfast. i was too busy enjoying the amazing memory foam bed!

nice pool area, big comfortable room, big balcony.

how can a 5-star spa hotel not provide water

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great

staff was exceptional. everyone was attentive and professional. spa staff was amazing!!!

cleanliness was the selling point for us. plus the pool was super nice to be at.

sufficient parking

beautiful room and view just above the pool

self parking available

the hotel is beautiful from the front door to the room and pool area

lovely pool area with tables for eating outdoors

no wifi in the room unfortunately.

pool

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and

in the middle of the night a woman was going around the pool screaming for someone as well

had to sit at pool to use wi-fi

hotel restaurant and lobby bar closed.

rooftop bar was a big plus for us

restaurants specifically amira black, cleanliness, and that it s pet friendly

wifi was slow or non-existent

the pool is quite small and not ideal for kids who want to have fun

laundry room could be updated

it was very difficult getting quarters to do laundry service

nice staff, quiet and spacious rooms, different breakfast items every morning, high speed wifi, excellent location

needs to be fixed, not enough staff to maintain breakfast area, pool area not nice, no wipes in gym

if the hotel is going to be pet friendly then the owner should be told to take the dog with them when they

breakfast was good. room was clean and staff was very friendly and helpful.

breakfast wasn t very good either morning

good breakfast

the pool was so clean & warm

the parking is secure, and there is a level 2 ev charger

you can also use the laundry service

there also doesn't appear to be a service elevator so all of the laundry and cleaning trolleys have to use the

very clean, great location, lovely pool and awesome gym.

service excellent waiting for the spa tone open to come back location very good

pet friendly? really? pet fee 100$/day!!! 300$ x a weekend!!! is too much

stay and breakfast buffet was more than adequate in terms of options and availability

room was a suite with a door to the bedroom. it had a sweet kitchen and comfy fold away bed.

great location, nice big spacious room with full kitchen.

excellent location! clean rooms. good variety for breakfast.

mostly, large rooms with separate living area, two patios and the small kitchen was so nice

the man behind the bar was complaining that he gave in his notice that he was leaving, but they asked him to

staff were also very helpful unable due to time to visit their yacht/marina and country club golf course but

beautiful property with pool

the place, the hotel (family), the amenities (beach club, golf club with free shuttle), the personnel, 2 pools

brett at the beach club pool bar was simply the best

no laundry service

laundry is available on the ground floor at a cost, (there s only one washer and dryer) but not

the cost was a little high and the laundry facilities was under construction.

location, clean facilities, free parking

not good for all the kids to see and breath

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins

they have a laundry facility on site that takes $1

this hotel has a fully stocked kitchen, including dishwasher and full size refrigerator, down the street from

the kids enjoyed the pool every day

the pool is smaller than i expected and they have only one bbq for all visitors

the kitchenette comes in handy, as well as the laundry room

the laundry room was humid and had a smell

loved the whole room set up, the living room, the kitchen and dining area were all nicely set up

the pool was dirty. my kids didnt want to swim in it.

the breakfast could have been a little more

pools, laundry, location

the location was excellent, bounce was the laundry onsite. nice pools and gardens.

we were in was not lacking for anything ro make comfortable wise, it was also hada fully equipped kitchen

very nice parking in front of property, very quiet, friendly staff, overall very nice hotel with kitchen attached

wonderful kitchen & living room area & outside patio

laundry room breakfast is good location excellent staff outstanding

elevator has a problem the laundry machine and dry are too old

staff they help me by 2 hours late check out as my flight was at 10 pm

commend the person in breakfast and person in f/d for accommodate me for a breakfast which i have an early flight

clean,pool,service

prime location within walking distance to bars and restaurants. great pool up top as well.

rooftop pool was a

big room and my kids liked the space

the tiki bar was nice the bartender was awesome and very much on point

rooms were very spacious and the roof top pool is gorgeous!

rooms were well presented and clean small bar but reasonable prices. free parking

the pool table and ample seating stations makes the lobby the main attraction

the rooms, the pool, the general decor, the staff

beautiful pool'

hotel is pet friendly, which is fine, but our neighbor's dog did not like to be left alone

the palm trees, pool & the laundry room

the hotel was clean, they provided us with free soap to use the laundry facilities

room service came very late to clean after 3

the staff was so nice, the pool was great

the pool and courtyard are beautiful

being able to have access to a full kitchen to cook and store needed items and having access to a laundry facility

didn't use the laundry facilities but plenty of equipment

like your at home,full kitchen, living room,very comfortable,quiet , breakfast in the morning, laundry room,omg

the price and guest laundry room

like the setup in room w table and rolling chairs, and nice size closets and actual kitchen cabinets

was ok, pool was filthy, room was dirty, had to get our own towels, took out dirty towels to laundry room, ask

arrived early before checkin was given a card for pool and towels

had ants all over the kitchen

like the size of the room, the eat in kitchen is very conducive to doing art which is why we were there

there are so many security cameras throughout the property and parking lot that really helped us feel safe and

the pool was very clean and the property was right on the beach.

recently added a pool cooler

the tvs are outdated, so no connection to wifi, and the wifi signal was poor

full-size apartment with full kitchen

good size, clean pool with bbq grills for guest use

cleanliness, the fact we had a pool and a walking distance private beach, and a grill, and free laundry

front heated pool breakfast amenities laundry on premise room had everything you needed quiet but friendly dig

they have one laundry and one dryer machines a bit rusty but still working , free for the guests use

location - love the free laundry and breakfast as well as water/juice/coffee throughout the day- great value

the complimentary laundry enabled me to pack with minimal amount of dirty clothes

too many little kids jumping in front of you at the pool.

the kitchen was amazing with even a dishwasher

grounds were beautifully manicured and i really liked the pool and spa areas, there were several and all different

wonderful location and pools!! food at the pool bar was great! we had a great time!

tiki bar drinks were ridiculously diluted

cheap rate, close to wawa, laundry machines, not to far from pbia

laundry, microwave, iron and ironing board were a nice surprise

of the house keeper was washing the laundry machine with the mop after she was cleaning the floor

had a single washer/dryer laundry

people drinking in parking lot and hookers hanging around property.

small problem with cold water, little bit dirty in bathroom and laundry

male staff at night was very abrupt and unfriendly when i asked where something like laundry was in the hotel

they didn't have breakfast but it's somewhere to eat right around like 10 feet away

breakfast was not served.

breakfast was lacking. bathroom needs updating

on site restaurant, massage, laundry, etc

an option for room service, or delivery of the restaurant food to the rooms would be nice.

it was terrifying the first 2 days the lady that runs the pool is a drill sargent and is against kids and adults

to pay for parking, the kitchen was kind of hard to cook in the burners took forever to heat up

it is catered to more of the older generation and not many kids

i love that the parking was out side the door , no trudging all around a hotel complex to find a room at the

wifi is poor

parking right out front

excellent wifi

wifi isn't strong enough

most of the pool area is in shade in the afternoon.

the activities for kids were great!

the coffee maker in the kitchen is so tall that you have to move it off the counter to open it

the large rooms since we had kids.

nice pool and great access to the beach

restuarant pool area n bar location

great pool area and restaurant

staff was incredible, the bartenders and room service were great!

the pool , beach and pool bar all steps away from each other

had trouble with room service on thursday - could not get order confirmed

in addition, we were placed right next to the laundry area

tiny, no microwave, bathroom is a one-person only, $20+tax parking, no laundry facilities, no reduction in resort

needs to have a coin laundry available for guests.

gym equipment was old and dirty and some of the machines did not work

we love the bar and the interesting travelers that we meet who stay

suite with laundry facilities

room was spacious. perfect for a family with older kids.

valet daily rate is too expensive and i was disappointed that wifi wasn t included.

had to go downstairs for room service.

staff were lovely especially the guys behind the main bar and jan on the beach was a delight

house keeping used our units do do laundry for the other rooms, we find 30 plus towels in our washing machine

was dirty, laundry dryer didn't work, shower did work, but they moved us to a clean fully working room it was

the pools were great for the kids

loved the spacious rooms, the pool with water slide for kids was a big plus

room service fast and great selection options

i was next-door to the laundry room and during the day it was extremely loud all the machines were going

the delicous and copious breakfast the pleasant hotel lobby the friendly staff the facilities : laundry room,

also there was dirty laundry left in the hallway on the floor near the north end of the hallway

ac was very noisy, and i think the room was next to the laundry or something because about 9 pm, there was an

laundry worked well