and friendly (smiles galore), all needs met, beach 3/8 mile up the road, cleanliness, pool, laundry facilities

the room and pool were immaculate

we didn t eat breakfast. location was great!

we liked the small details, the free beach parking and the complimentary beach towels were a very nice touch

a private beach including a parking spot

slow elevator! wish could buy full meal, laundry usage.

no plastic laundry bags. too expensive.

we didn't use it, but the hotel also has laundry facilities and an indoor pool

this is a pet friendly hotel

t have our dog with us but very disappointed to hear there s now a pet charge

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,

travelling with kids, had to make up their extra beds and didn't get made with room service either

seems like the staff was doing laundry all night

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

no laundry machines for those on extended stays

there was dirty laundry in front of my door the whole time

the hotel is beautiful! the kids love the pool ..they play a movie at the pool every night!

the next morning, after a so-so breakfast, we sat briefly where we'd sat the day before and noticed that nothing

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

we loved the free shuttle and all the drivers

great shuttle to the city center, approx 20 minutes walk

amazing in total - absolutely well done. best breakfast ud83dudc4c

the room given to us -143- was opposite laundry room. the noise level was loud early morning.

ne thing i think needs some major help is their laundry room

it smelled like old dirty laundry

the cleaning team was also responsible for the laundry at one point there was 1 person manning the desk for

i found some housekeepers in a laundry room and they had no towels

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

laundry facilities on site

no laundry at hotel. no microwave in room.

breakfast

the pool is in a nice setting and is very clean

had to find laundry facilities in next town

the gym only has cardio equipment, fyi

there were very few handicapped parking spaces

arrived after 8:00pm and there cookies in the lobby for the kids and coffee and tea for adults

wifi was spotty at times, but that's pretty much every hotel with a lot of people staying.

no laundry mat on site

no on-site laundry

very quite rooms, friendly staff, plenty of parking. a lot of shops and sites around the corner.

the front desk clerk was accomodating. parking was easy. beds were comfy.

our room was nice and clean, and although we didn t have time to use the pool we used the gym every morning

there was no laundry room

breakfast was very good and the location is perfect with plenty of parking

breakfast had something for everyone. pool was great for a relaxing break.

i enjoyed the pool , the gym and tea and the fireplace in the afternoon

complimentary breakfast could use an upgrade, but was not the worst we've ever been served by any means

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

no laundry facility

laundry facilities advertised but this isn t the case

parking, location, friendly staff,

although i didn't use the gym, it was good to see one there and it looked pretty good

evening dinner was included and the staff was amazing i went with all the kids and had an amazing time

we go there often and even the kids looks forward to seeing everyone esp

was convenient to mystic harbor and foxwoods casino

the kitchen light was out.

clean and comfortable , friendly staff. loved the fireplace!

no laundry

to the front desk and was offered a room on the 1st floor directly across from the housekeeping laundry room

room was dated and a bit dirty. right next to doorway, laundry, and outside door. very noisy.

ended up in the business suite, near an exit door, frequent in and outs and right across from the laundry

awoke to people talking loudly outside our door at 730ish and it was staff, come to find out, the laundry room

newly renovated rooms, smart tvs, comfortable beds, secure parking lot, starbucks

rooms, pool and staff

not enough light in the parking areas

room service never cleaned our room the second day even though we were gone from 10am- 3 pm

we could hear kids running and yelling in the hallways late

one of the burners in the kitchen wouldn’t turn on

terrible room position since everyone who was smoking was right outside our window so it was coming into our

only three pillows got bed and non smoking room smelled like smoke

were right across from the staff laundry room and they were very loud early in the morning

i had to say anything, it would be the parking

the pool area could use a few more lounges. the heater/ac was very loud and disruptive.

breakfast was great, easy and quick

great variety of food at breakfast, room very quiet.

pool was not heated, we were traveling with kids and that's why we chose this hotel

my kids were disappointed that the pool was closed.

a couple of the gym equipment pieces werent working and/or were dirty

wifi always dipped out when not used for a few minutes

front desk agent that checked us in was very friendly and my son enjoyed the indoor pool although it was a tad

the hotel has a 24 hour shuttle that leaves every 20 min to/from the casinos which is awesome

stayed here because we were going to foxwoods casino

we were not able to access the wifi for the duration of our

no wifi

the on site restaurant was not full service, there was no breakfast offered.

everything. people were living in the hotel and had their laundry draped over the balcony.

no towels by pool needed to get them from laundry and staff not happy to give them to you

snack vending machine was empty, the laundry vending machine was empty, i was unaware of the cuisine of the

a laundry room with washer and dryer

facility was outdated and some facilities like the laundry machines although they can be used did not have

there s a laundry room but washer was out of service

furthermore the laundry facilities were out of order

my non-smoking room smelled a bit like smoke

free cable & wifi

small showers, proper wifi, no smart tvs.

in house laundry room

staff, laundry facilities ,microwave,fridge,pool,near casino.

laundry machines

location microwave fridge laundry facilities

and i liked that there was a gym too

accommodating staff; near 3 eateries; laundry on premises; flexible checkout time; perfect distance from the

the laundry area was right across from our room and the employees were very loud, speaking to each

our 2 towels if we brought two down and then they said they had to wait cause they were in laundry

stay included laundry facilities,wifi,breakfast(nothing fancy,but the coffee and waffles were hot)and clean,

ice machine, microwave, laundry machines in lobby accessible 24-hour

is wrong in laundry dept, i itched and broke out in small rashes for two weeks

better luck at the casino

liked the location and where i stayed in the casino

only two casino rooms were actually open

close to casino

restaurant and bar were excellent

a logical place to keep the cot and pull-out couch's bedding would be the large closet off the kitchen/living

he was obviously popular with other guests, however, as the bar area was packed

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

we had reservations at matunuck oyster bar which shockingly burned down this week (r

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

other reviews had mentioned lack of kitchen equipment, etc

good facilities (including self-service laundry and luggage storage)

laundry was oit of order :-(

there were also laundry facilities, which i did not use but thought were a nice touch

the room was extremely clean and well put together. the wifi was easy to access as well.

parking/ entry lot is iffy

and clean room, nice bathroom, strong ac, ice machines on every floor, guest laundry, cold room

soap for one load of laundry was more than 5$

there is a bar down stairs in the lobby and laundry service for a 1

there was one person waiting tables, cooking, taking payment, and doing the laundry at dinner and breakfast

pool was very enjoyable

loved the laundry on site, very helpful staff.

the wifi didn't work. marijuana smells from outside.

there were groups of men arguing loudly in the parking lot

was soo good a microwave a full size fridge,wooden floor and you won't belive that there was a kitchen cabinet

homeless people wandering with shopping carts, people staring at you while your driving in the parking lot, the

pails empty liquor bottles all over the place shopping carts all over the property people hanging laundry all

over our air, cockroaches, water pressure, dilapidated facilities, a needle and a syringe in the laundry, garbage

room we had was next to the laundry room so it really stank of damp and was humid

very comfortable and pillows were extremely uncomfortable, they felt more like being stuffed with laundry very

wifi was bad. it kept dropping. to many sights for redroof.

i loved that it had a laundry room and it had a sofa bed as well

i noticed that there was also a free guest laundry area according to the sign

friendly staff, spacious clean rooms, laundry on premises, good breakfast. beds were comfortable

no laundry plastic bags were provided to customers

location and convenience. early check in request was no problem.

laundry is not available and the mattress is not very comfortable for me

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

it would also be nice to have a laundry facility to do your own laundry

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

would be helpful to have some laundry machines after a week of travel

there is also a laundry room that we used and dry cleaning service

not good even near by to mohegan sun casino running just 4 pm

pool was closed the whole time , i booked so the kids could swim so that was a bummer and the breakfast is hand

i like the room and the shuttle the driver was good your breakfast the gym the pool

my kids loved the pool, breakfast in the morning, and the pull out couch.

room service was excellent

were greeted with free valet parking which was a bonus

everything was within reach, room service was amazing and there was always something to do.

pool water a little cold.

casino was great, rooms were comfy and restaurants were good. great trip with friends.

one drink at outdoor bar was $20

the food was very good, pool does get busy but when available is great.

just an option if your kids wanna play in

is great facilities are very good restaurant, bar and cafe are all new relaxing by the swimming pool with an

dinner fare available would have been nice,other than room service need an adult only swimming pool

outdoor pool only for people staying in

coffee bar was a mess & empty sadly. bed was hard, needed more pillows in the room.

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their

the pool and spa was nice

great spa and hotel. service and food is exceptional.

no laundry bag or hairdryer

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

the atmosphere was great, excellent location and shuttle was a bonus

about the hotel is the friendly staff, spacious room big enough for me my husband and my three kids, the room

had breakfast at restaurant

laundry room, gym, pool

much to say aside from the only time i did laundry the machine ate my coins when trying to get detergent

there was no laundry bag

the pool was wonderfully warm and fun! having laundry available was a huge help.

we discovered there was a laundry only when about to check out

that people would spread towels across beach chairs by the pool to save seats for others

the beach and pool services were marvelous, so was the fire pits at night!

parking was difficult there were a few times when there were no spots

i loved the pool and the beach and the outdoor lounging area

the heated pool, the nightly s mores & amazing staff

i'm assuming normally outside of covid the laundry machines are available

location, right on the beach, great facilities (pool, gym) and enjoyed the welcome bbq they threw for guests

complimentary poolside band, bbq, beer and wine was very nice

staff is friendly, accommodations are wonderful, they even set up a movie on the grass for the kids this time

three being young kids who spend lots of the day at the beach

next to laundry i didn t even ask to change rooms

super clean and efficient. easy check in and out. easy parking. great location.

like the fact that the motel was right in town and steps away from the ocean and that they are a pet friendly

room was big and clean - wifi did not work though which was a major

no wifi, at all

loved the customer laundry facilities

our room is in the basement next to the employee lounge and laundry room

my kids had a great time at the pool and the room was beautiful

the kids loved the pool & the free cookies

wifi signal was extremely weak & we were unable to connect to netflix on the tv

laundry room has no machines

i had wished there was a laundry available like the comfort inn in danbury

the laundry room was empty with no machines at all.

the parking. the bar and staff.

was clean comfortable and loved the continental breakfast

my poolside studio room was a converted maintenance space located between the properties laundry facility

was awful and room wasn t clean room was directly above the laundry room so noise and room vibrates when

and groceries at montauk; comfort and facilities of serviced apartment; free parking; free wifi

wifi signal was too weak to reach our suite

quite noisy at nights some of the nights lots of kids