is wrong in laundry dept, i itched and broke out in small rashes for two weeks

only two casino rooms were actually open

always have a good time at the casino and the norwich spa was a very relaxing, fulfilling experience

liked the spa and casino that was it

ive stayed at the other two casinos and i like the location of this one the best

free breakfast

there was no bar and no restaurant of which we was not informed until we arrived

they also have a shuttle was a very good experience

poor wifi

overall experience was great. pool and hot tub were wonderful.

soap for one load of laundry was more than 5$

there is a bar down stairs in the lobby and laundry service for a 1

and clean room, nice bathroom, strong ac, ice machines on every floor, guest laundry, cold room

there was one person waiting tables, cooking, taking payment, and doing the laundry at dinner and breakfast

there was a large group of young kids that were staying at the hotel and they ran up and down the halls and made

awoke to people talking loudly outside our door at 730ish and it was staff, come to find out, the laundry room

ended up in the business suite, near an exit door, frequent in and outs and right across from the laundry

to the front desk and was offered a room on the 1st floor directly across from the housekeeping laundry room

no laundry

room was dated and a bit dirty. right next to doorway, laundry, and outside door. very noisy.

it is in a great location for sites, attractions, and foxwood's casino

was great - delicious breakfast, pool area was warm and inviting, staff was very friendly and helpful, building

we had two kids with us so gave them room to play

construct parking spaces for check in! we drove around a lot before identifying the lobby.

the parking was a bit full... we parked on the grass ( along with several other carsp

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

laundry facilities advertised but this isn t the case

no laundry facility

parking was easy

then the breakfast was a little light

there was no laundry room

decent gym

friendly staff, clean rooms, pool for kids

friendly the staff was they stay had breakfast and a pool area for the kids they had local food area nearby

the kids loved the pool and the gym

no laundry mat on site

no on-site laundry

the parking lot could use a repave and when it was quality inn you had to slide/tap room key to get in

pool was open

the shower was broke before we got there and they fixed it after we went into the room the spa tub the tiles

had to find laundry facilities in next town

i asked for an early check in as i was coming from philly and they accommodated

indoor pool was closed, thought it would be open all year round since it is listed as an

tub in the room overflowed because kids must have been playing in it

from check in to parking & location was great

the room given to us -143- was opposite laundry room. the noise level was loud early morning.

ne thing i think needs some major help is their laundry room

the orange juice machine, soda machine, and laundry detergent dispenser were all broken

it smelled like old dirty laundry

the cleaning team was also responsible for the laundry at one point there was 1 person manning the desk for

no laundry machines for those on extended stays

seems like the staff was doing laundry all night

there was dirty laundry in front of my door the whole time

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

would love the option of room service!

no laundry at hotel. no microwave in room.

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

laundry facilities on site

the pool water was too cold and no dumbell rack in the gym :(

bad wifi service

that the pool at sky tower was getting cleaned during my stay and was unable to use it

i wish it was a non smoking facility.

amazing property. kids loved swimming pool and fire pits...

the room was clean and very comfortable.communication for room service was very good.

it's a mini city inside, complete with tons of restaurants, gym, pool, and shops

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

laundry is not available and the mattress is not very comfortable for me

would be helpful to have some laundry machines after a week of travel

it would also be nice to have a laundry facility to do your own laundry

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

friendly staff, spacious clean rooms, laundry on premises, good breakfast. beds were comfortable

i loved that it had a laundry room and it had a sofa bed as well

i noticed that there was also a free guest laundry area according to the sign

no laundry plastic bags were provided to customers

loved the bed; free breakfast was good but toaster on one side did not work

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their

the women bartender in the small bar was was very friendly and good service

updating- spa, pool and gym need updating

lighting in the parking lot needed on signage

there is also a laundry room that we used and dry cleaning service

very close to the 2 major casinos in ct; hot breakfast available in the morning; indoor pool

room was end adjacent to parking lot, then major road--very noisy thru early am hours due to snow

had a shuttle to mohegan suns! perfect for us when attending a concert!

my kids loved the pool, breakfast in the morning, and the pull out couch.

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

robes in the room, to every room having a gorgeous view of the water and boats, and the delicious breakfast that

great shuttle to the city center, approx 20 minutes walk

pristine, beautiful and comfortable. great bar and nice staff.

we loved the free shuttle and all the drivers

we didn't use it, but the hotel also has laundry facilities and an indoor pool

slow elevator! wish could buy full meal, laundry usage.

no plastic laundry bags. too expensive.

clean with breakfast at a reasonable price.

the desk people were very nice and accommodating to our late check out

also plenty of parking

i liked that it had a restaurant and spa on site.

issues like coffee pot missing, hvac vent not even attached where my 2 year old tried jumping in, wifi a bit

loved having the pool and the hot tub was just what the doctor ordered!

the pool was impeccable

one of the burners in the kitchen wouldn’t turn on

terrible room position since everyone who was smoking was right outside our window so it was coming into our

only three pillows got bed and non smoking room smelled like smoke

the kids screaming in pool area, couldnt relax..

debbie the manager was so helpful and kind. she made our stay wonderful! the pool! loved it

very nice staff and nice size pool

we ll located to casino. shuttle took us to and from the casino.

nice location. close to highways. nice staff. plenty of parking.

travelling with kids, had to make up their extra beds and didn't get made with room service either

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

no laundry bag or hairdryer

affordable and close to the casino.

the shuttle to the casino is a great feature. the bar is also great to have.

location, close to the casino and plenty of places to eat

we also enjoyed the pool

a couple of the gym equipment pieces werent working and/or were dirty

they have a small bar with lots of people standing around

we were able to swim at a different location, we still had to drive there and back (with wet kids)

no breakfast room service

a laundry room with washer and dryer

this one did not have a gym accessible due to remodeling, i also thought they had a laundry room

everything. people were living in the hotel and had their laundry draped over the balcony.

no towels by pool needed to get them from laundry and staff not happy to give them to you

facility was outdated and some facilities like the laundry machines although they can be used did not have

laundry, ice machine, and microwave accessible in lobby area 24/7

our 2 towels if we brought two down and then they said they had to wait cause they were in laundry

ice machine, microwave, laundry machines in lobby accessible 24-hour

stay included laundry facilities,wifi,breakfast(nothing fancy,but the coffee and waffles were hot)and clean,

the laundry area was right across from our room and the employees were very loud, speaking to each

were right across from the staff laundry room and they were very loud early in the morning

wish you had a shuttle to casinos

great variety of food at breakfast, room very quiet.

kareem was on the front desk when we arrived early and he arranged early check in for us with for a small

pulled into a virus mess with construction vehicles all over the parking lot, equipment throughout the entrance

loved the customer laundry facilities

our room is in the basement next to the employee lounge and laundry room

location to get too and from mohegan sun casino

my kids had a great time at the pool and the room was beautiful

relatively clean, gym was a bonus

in house laundry room

staff, laundry facilities ,microwave,fridge,pool,near casino.

laundry machines

location microwave fridge laundry facilities

smelled horribly of smoke upon arriving despite being a non smoking room (according to the sign on the door)

furthermore the laundry facilities were out of order

there s a laundry room but washer was out of service

my non-smoking room smelled a bit like smoke

quiet street near highways, plenty of parking.

convenient to route 95. also convenient parking right next to my room. great value. large room.

i had wished there was a laundry available like the comfort inn in danbury

the laundry room was empty with no machines at all.

laundry room has no machines

the pool was lovely and warm

that both bar and pool were closed only reason i booked there in the first place

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

other reviews had mentioned lack of kitchen equipment, etc

loved the laundry on site, very helpful staff.

homeless people wandering with shopping carts, people staring at you while your driving in the parking lot, the

wifi drops constantly. it's hard to get work done.

the kitchenette in the room i cook the food frontdesk was helpful

parking is good, and it's easy to locate in google map

over our air, cockroaches, water pressure, dilapidated facilities, a needle and a syringe in the laundry, garbage

very comfortable and pillows were extremely uncomfortable, they felt more like being stuffed with laundry very

pails empty liquor bottles all over the place shopping carts all over the property people hanging laundry all

room we had was next to the laundry room so it really stank of damp and was humid

no option of late check

good facilities (including self-service laundry and luggage storage)

laundry was oit of order :-(

there were also laundry facilities, which i did not use but thought were a nice touch

clean, nice staff, swimming pool, gym

the only possible issue might be parking if and when it's near capacity.

the hotel makes it a slight hazard for driving, only a single washer and dryer for coin operated laundry in-site

the staff were friendly. easy parking. good location, close to highway.

adrienne put out the best hotel breakfast ever

the pool was very small.. 50% of me coming was for the pool.

the suite had a sofa bed. it's hard finding hotels like this. i have 4 kids so this was great!

convenient, easy parking

it is one of the few pet friendly accommodations around nice swimming pool.

and friendly (smiles galore), all needs met, beach 3/8 mile up the road, cleanliness, pool, laundry facilities

we were about to eat breakfast outside and the chairs were a little damp and before we could sit there was

breakfast has pancakes, bagels muffins but all good quality

it had a kitchen though, which would have been good

was as stated,very clean,great breakfast,free private beach parking and private beach, parking in the area was

it had a laundry which was helpful but the laundry area was shabby and grubby

but when we arrived back to the hotel one night, we couldn't park in our parking spot because the people next

perfect location for our needs. we also like parking by our room door and having a kitchenette.

convenient, ample parking, close to highway.

clean. easy parking. kitchenette was a good surprise.

the included breakfast was a plus

breakfast and the beds were great

pool is broken but not listed online and the continental breakfast was a bagged breakfast that

no breakfast due to covid 19

management , the help smoking crack in the parking lot , the overcharges on my credit card , after confronting

not adequately ready for new occupants rug, floors & garbage not cleaned properly-dirty personal laundry left

no change for laundry

pool laundry breakfast rooms staff everything as advertised. thank you

having an on-site laundry room was an added bonus for us

they run the laundry at around 130 in the morning for the hotel

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,

laundry is cheap and like home

staff was friendly and motel parking lot looked good

wish there was a breakfast available (preferably free), that the wifi was free, and that the heater didn t

pet friendly, good hot water and water pressure.

easy on and off the highway. it's close to the casinos and the beach

next to guest laundry room on 2nd floor and machines were in use at 6:00 am

for what it is, sheets had stains, the hallways were extremely hot didn't seem to have ac, the laundry facilities

great value, clean rooms, heated pool, close to local stores and restaurants

private parking, quiet, the indoor pool and gym and the included breakfast

breakfast food was fresh and tasted good

breakfast was plentiful and lots of seating and there was also a laundry

dirty laundry bags lined the hallway

wifi doesn t work, not enough towels for guests, mini fridge smelt like death, a/c smelled like

said paying with two credit cards was impossible, had to use casino cash i brought to pay for my half (and then

toilet and wifi didn't work.

the laundry room smelled so foul, the trash everywhere was full for the entire time we were there

wifi didn t work, we didn t get cell service so it was disappointing to have the wifi

breakfast was not so great

pool was advertised but not open.

it was clean, staff was very respectful, breakfast was great. everything you want in a hotel

in the shower was clogged; the laundry machines were dirty; we heard the upstairs people very loud as well as

rooms are larger than standard hotel space, some have kitchenettes, laundry in the building

laundry facilities on the second floor

we didn't have quarters for the laundry machines, no one was on site to ask

laundry facilities are available in the property

laundry facilities

was pet friendly

it s a short walk across the parking lot to a nice bar

next to me was literally full of trash and someone else had all their belongings emptied into the parking lot

it was convenient to both casinos!!!

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

parking during restaurant hours

our room was not in the inn, but accessed from the back parking lot of the inn

he was obviously popular with other guests, however, as the bar area was packed

a logical place to keep the cot and pull-out couch's bedding would be the large closet off the kitchen/living