no laundry plastic bags were provided to customers

i noticed that there was also a free guest laundry area according to the sign

friendly staff, spacious clean rooms, laundry on premises, good breakfast. beds were comfortable

i loved that it had a laundry room and it had a sofa bed as well

breakfast was fine. parking was very good.

it would also be nice to have a laundry facility to do your own laundry

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

laundry is not available and the mattress is not very comfortable for me

would be helpful to have some laundry machines after a week of travel

there is also a laundry room that we used and dry cleaning service

ample parking, clean facility, nice pool and gym area.

location and shuttle are great for the casino.

the breakfast sausage thingy was awful.

the gym could be a little cooler

gym hours

gym was incredibly small for a property this size

although it is a casino , a room for $590 is overkill plus it being on forst floor and no view

, for kids while adults wanted to play at casino

parking too far from hotel

updating- spa, pool and gym need updating

accommodating and pleasant staff, a quiet room, an exceptional breakfast and spa services that were rejuvenating

coffee bar was a mess & empty sadly. bed was hard, needed more pillows in the room.

the indoor pool, the breakfast, the grounds

the grounds, spa and pools were lovely

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

no laundry bag or hairdryer

location, close to the casino and plenty of places to eat

bigger parking lot.

parking lot had garbage that someone obviously threw from their vehicle

i had wished there was a laundry available like the comfort inn in danbury

the laundry room was empty with no machines at all.

laundry room has no machines

love the pool and the shuttle

personally liked the pool & the to go breakfast along with the beds they have

loved the customer laundry facilities

our room is in the basement next to the employee lounge and laundry room

the lady at the breakfast bar was very nice and professional. gym was nice.

spacious room, nice simple breakfast, free parking. i guess it's a perfect combo.

shuttle to casino.

convenient, easy parking

it is one of the few pet friendly accommodations around nice swimming pool.

soap for one load of laundry was more than 5$

there is a bar down stairs in the lobby and laundry service for a 1

and clean room, nice bathroom, strong ac, ice machines on every floor, guest laundry, cold room

there was one person waiting tables, cooking, taking payment, and doing the laundry at dinner and breakfast

plenty of parking and good free wifi

the hotel makes it a slight hazard for driving, only a single washer and dryer for coin operated laundry in-site

i had little kids

the kids complained and said sleeping on the floor was more comfortable

i didn't like that the pool was closed

convenient location, very clean, good breakfast, great staff!

loved the laundry on site, very helpful staff.

full size fridge and kitchenette.

the kitchenette in the room i cook the food frontdesk was helpful

parking lot had lots of used cigarette butts

homeless people wandering with shopping carts, people staring at you while your driving in the parking lot, the

pails empty liquor bottles all over the place shopping carts all over the property people hanging laundry all

room we had was next to the laundry room so it really stank of damp and was humid

very comfortable and pillows were extremely uncomfortable, they felt more like being stuffed with laundry very

over our air, cockroaches, water pressure, dilapidated facilities, a needle and a syringe in the laundry, garbage

wifi was not very good

is wrong in laundry dept, i itched and broke out in small rashes for two weeks

always have a good time at the casino and the norwich spa was a very relaxing, fulfilling experience

it a criticism of the casinos. they need better air filtration. too much smoke!!!!!!!

ive stayed at the other two casinos and i like the location of this one the best

only two casino rooms were actually open

only three pillows got bed and non smoking room smelled like smoke

one of the burners in the kitchen wouldn’t turn on

terrible room position since everyone who was smoking was right outside our window so it was coming into our

breakfast was good, pool was cloudy, but warm

we were able to swim at a different location, we still had to drive there and back (with wet kids)

front desk agent that checked us in was very friendly and my son enjoyed the indoor pool although it was a tad

only complaint was that i couldn't get in to the internet with the wifi and i'm not clear why

didn't use the pool.

accommodating staff; near 3 eateries; laundry on premises; flexible checkout time; perfect distance from the

the laundry area was right across from our room and the employees were very loud, speaking to each

laundry, ice machine, and microwave accessible in lobby area 24/7

our 2 towels if we brought two down and then they said they had to wait cause they were in laundry

stay included laundry facilities,wifi,breakfast(nothing fancy,but the coffee and waffles were hot)and clean,

everything. people were living in the hotel and had their laundry draped over the balcony.

a laundry room with washer and dryer

this one did not have a gym accessible due to remodeling, i also thought they had a laundry room

no towels by pool needed to get them from laundry and staff not happy to give them to you

snack vending machine was empty, the laundry vending machine was empty, i was unaware of the cuisine of the

no complimentary breakfast

) - short walk to a great breakfast in same building - easy outdoor parking - five minutes to the casino - great

it was right next to the casino

wifi

the price was great and i loved how close it was to the casino

it had a laundry which was helpful but the laundry area was shabby and grubby

they have security cameras set up outside over looking the parking lot and walkways which i liked

good parking nice pool didn t have time to enjoy it room was clean the tub can use a little more

but when we arrived back to the hotel one night, we couldn't park in our parking spot because the people next

the wifi was good, rooms, super clean

location microwave fridge laundry facilities

in house laundry room

staff, laundry facilities ,microwave,fridge,pool,near casino.

laundry machines

not far from casinos

there s a laundry room but washer was out of service

furthermore the laundry facilities were out of order

not enough parking, there was not a bar in the closet to hang clothes,

wifi & tv were good

didn't like the fact that it was a non smoking room but yet smell like smoke as soon as i walked in

other reviews had mentioned lack of kitchen equipment, etc

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

there were also laundry facilities, which i did not use but thought were a nice touch

laundry was oit of order :-(

good facilities (including self-service laundry and luggage storage)

it was very clean especially the pool.

no room service no breakfast

were right across from the staff laundry room and they were very loud early in the morning

the location is a good proximity to the casinos and mystic

for being a indoor pool it was pretty cold.

breakfast

the hours for the pool',

were not aware that we needed to request room service

the gym and conference rooms were amazing. the staff was stellar. i'm so proud of all of them.

very beautiful inside. great room. the spa was excellent

room service filet mignon

i wish they had a shuttle to foxwoods casino

laundry is cheap and like home

non smoking room that smelled like smoke. floor was filthy. overall room and hotel need updated.

not sure but we got stuck with smoking room. couldn t sleep. stunk so bad

great location to shops, restaurants and mohegan sun casino

the wifi

for what it is, sheets had stains, the hallways were extremely hot didn't seem to have ac, the laundry facilities

next to guest laundry room on 2nd floor and machines were in use at 6:00 am

the only thing i didn't like the pool was small

nice gym with water dispenser

the exercise room was nice and there was a pool

the laundry room smelled so foul, the trash everywhere was full for the entire time we were there

parking was ample and we'll lit

very clean . breakfast was exceptional

elevetor was down. pool was closed

very convenient to get to, and plenty of parking and entry ways through out the building.

breakfast was plentiful and lots of seating and there was also a laundry

dirty laundry bags lined the hallway

the hotel was closed, there was no one there but the person at the front desk, 1 other car in the parking lot

wifi doesn t work, not enough towels for guests, mini fridge smelt like death, a/c smelled like

close to casino

no laundry

awoke to people talking loudly outside our door at 730ish and it was staff, come to find out, the laundry room

to the front desk and was offered a room on the 1st floor directly across from the housekeeping laundry room

ended up in the business suite, near an exit door, frequent in and outs and right across from the laundry

room was dated and a bit dirty. right next to doorway, laundry, and outside door. very noisy.

loved the kitchenette and the fireplace

a kitchen with a full fridge, 2 bedrooms/2 bathrooms, plenty of room

were missing a few important items in the kitchen, but the staff was so helpful in providing them

good free breakfast, helpful staff

it was a bit noisy upstairs on saturday night, probably an after casino bash

no laundry facility

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

laundry facilities advertised but this isn t the case

free parking is also available

great location, pet friendly!

there was no laundry room

parking was very convenient

really generous with the food which is so helpful with kids

i enjoyed the pool , the gym and tea and the fireplace in the afternoon

pet friendly -treats at check-in, good places to walk

no laundry mat on site

no on-site laundry

hot tub with the pool would be nice

the women's bathroom at the pool was out of order and there is no changing room or shower at the pool

the front desk clerk was accomodating. parking was easy. beds were comfy.

had to find laundry facilities in next town

staff super nice and accommodating to our early check in

the light of the gym wasn't working

hotel accommodated me with early check in even though they were short staffed.

there were very few handicapped parking spaces

laundry facilities on site

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

no laundry at hotel. no microwave in room.

pet friendly and nice quiet surroundings

the outdoor pool was a plus

the orange juice machine, soda machine, and laundry detergent dispenser were all broken

i found some housekeepers in a laundry room and they had no towels

the room given to us -143- was opposite laundry room. the noise level was loud early morning.

ne thing i think needs some major help is their laundry room

the cleaning team was also responsible for the laundry at one point there was 1 person manning the desk for

seems like the staff was doing laundry all night

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

there was dirty laundry in front of my door the whole time

no laundry machines for those on extended stays

we took a peak into the gym and pool which seemed great but unfortunately we didn't have time to try them out

confused about self-parking vs

design only surpassed by the excellent front desk, bartender and breakfast server

breakfast ok, staff nice but slovenly in dress

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

great shuttle to the city center, approx 20 minutes walk

the room was great! loved the pool and gym. the continental breakfast was good also!

door to the gym needs to be fixed

kids went downstairs twice for breakfast and they complained that there wasn’t much variety

the pool first opened and i was able to swim for about an hour before two women came with about 6 kids that were

clean, good amenities, polite and gregarious staff, convenient to casinos.

travelling with kids, had to make up their extra beds and didn't get made with room service either

laundry facilities are available in the property

laundry facilities on the second floor

rooms are larger than standard hotel space, some have kitchenettes, laundry in the building

we didn't have quarters for the laundry machines, no one was on site to ask

beautiful laundry room on one of the floors

slow elevator! wish could buy full meal, laundry usage.

no plastic laundry bags. too expensive.

we didn't use it, but the hotel also has laundry facilities and an indoor pool

minimal breakfast and only served until 9 a.m.

didn't like the fact that the gym and pool wasn't a 24/7 thing

the included breakfast was a plus

i had to take what i could get elsewhere because all hotels were booked due to dog show and casino so they sent

clean, very accommodating for extending my stay, very close to highway and the casino mohegan, not too bad of

breakfast

pool was closed.. wanted the pool, why i got the room.

they run the laundry at around 130 in the morning for the hotel

having an on-site laundry room was an added bonus for us

pool, laundry, elevator

pool laundry breakfast rooms staff everything as advertised. thank you

no change for laundry

people from the street waiting to get in the back door doing there laundry

female at front desk knew nothing about the laundry room and could not provide any quarters and told us to use

clean room good laundry, although they were advertising promotions if you used an app, and those promotions

i then asked for a different room( the parking lot was practically empty)and she said she couldn t but the

loved the breakfast and the woman who was working in the dining room worked diligently to maintain the

and friendly (smiles galore), all needs met, beach 3/8 mile up the road, cleanliness, pool, laundry facilities

it’s a great place for families with kids because they’re open spaces to run and just sit and relax

breakfast was great, food was fresh dining area is in a comfortable area of the building.

add eggs/bacon to breakfast

ive paid that for 6 nights and a full kitchen with a real breakfast in the morning

wish when i got there that day someone told me aboit the indoor pool which i didnt find out about 1 day before

it is truly fantastic place the bar and restaurant are absolutely wonderful and all of the people are great

location, views, size of room, bicycles, ev charging

gorgeous room, luxurious spa and delicious dining ! perfect girlfriend getaway.

the service desk wouldn t let us rent bicycles with sandals on but then we watched 3 kids leave the hotel on

laundry facilities

info on parking on william street

we were told this would be a non-smoking room and when i moved the bedside table to look for an outlet, there

location was close to casinos which we went to. no breakfast at the inn. they had coffee!!! ice.

our vent in the bathroom did not work, and we had terrible wifi connection at this so called hotel

great being able to use the laundry as we were on a road trip

we needed to do laundry and they let us use their machines for a fee, gave us detergent, and let us stay 2

i have a small dog and very pet friendly with special rooms for them with easy access to a well lit walking

wifi a bit spotty

wifi was spotty in room 101. i have stayed in 3 other rooms where it was good.

didn’t have the breakfast. great location.

was no breakfast served but they gave us a snack bag

better then expected, nice clean facility bravo super 8, don't expect a fancy breakfast but the rooms are very

had a veteran parking place which i thought was nice

breakfast to go bag

and had nice conversations with them the cleaning service was very sweet and nice there was laundry room on the

i kept having to log into the wifi.

sufficient breakfast

warm welcome on arrival. free wifi, comfortable bed and a wonderfully peaceful night's rest.

everything is fine! except breakfast, the worst breakfast i ever had.

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,