pools were gorgeous but a bit cold, hot tubs were great. was good to have laundry in unit.

the pool was a blast w our kids and it was great to have a kitchen and laundry.

nice to have kitchen and laundry

laundry in the room and the apartment was great

kitchen needed salt/pepper, the beach towels needed to be in rooms, our laundry machines didn t work, shut

laundry on site. very convenient.

spacious, laundry in the rooms, full stocked kitchen and the master bedroom was phenomenal.

2 bedroom 2 bath suite with full kitchen and laundry

no silverware in the rooms. kitchen is fully equipped for cooking but no silverware to eat with.

pool was enjoyed all day long by the kids

loved having laundry facilities in our villa

nice 2 br villa with laundry.

all the dishes and kitchenware looked like they came from a garage sale

loved having a washer and dryer and kitchen facilities

location, amenities, free parking, fitness center, pool

laundry room is a great idea

in front of hotel and out back along the walking area no chairs or bench to sit on and no self laundry for

there was a free laundry facility that was convenient to quickly wash clothes and swimwear

the welcoming aloha vibe at the valet stand and front desk to the bartenders at the lobby bar, cleaning staff

perhaps longer room service hours would really benefit the hotel in this instance

didn't like how dirty the pool was, but then again it was very windy

activity pool needed to be skimmed. it was not clean.

everything! so so nice and clean and the pool and beach are amazing!

laundry facilities were too far away

love their facilities like pool, laundry and shuttle

stayed in the palace tower & the closest laundry facility was in another building 10 minute walk away through

and the view is lovely, we reserve the ocean view and we can see the dolphins ud83dude0amy kids enjoyed our stay

there are lots of things to do nice places to go and eat, beautiful swimming pool we love to lagoon pools when

walks, slow train, dirty smelly room, dirty bathrooms, cigarette butts in bathrooms, laundry room was just gross

the grounds are beautiful and the pools were lovely!

there is no room service, not ideal with jet lag from the uk

the spa was lovely. we received some really nice upgrades! free drinks, a spa visit and more.

an overhaul, in particular the carpets are smelling badly, in rooms, elevators and gym, due to high humidity

nice touches like cold water waiting for us when we arrive home each day, beds turned down, free laundry room

the free laundry room and complimentary bikes and snorkel gear made the trip that much better

the shuttles that can take you to the fairmont, the shops (with grocery), and the gym/spa was very convenient

the shuttles that can take you to the fairmont, the shops (with grocery), and the gym/spa was very convenient

front desk staff, valet, room service and bell staff were excellent

gold level offered a private breakfast, drinks and snacks

had an amazing room that overlooked the pool and ocean

breakfast and late afternoon snacks on the concierge floor were very good

restaurants and room service menus could use more food choices

a very large pool, a beach with snorkeling, and a mountain backdrop make for a special setting

they also have laundry available

complimentary laundry and 1 hour rental of snorkeling gear.

gym is good, pool is beautiful and like that it has a sandy beach

have been coming here since our kids were young and now that they are older it still does not disappoint

perfect for family with kids

great that they have free self service laundry

it has great facilities; the gym is well equipped, there are complimentary laundry services for guests, ideal

awesome breakfast buffet and restaurant food

room, bed, views, adult pool, beach, restaurants. housekeeping, bathroom.

staff was amazing pool and bar fun art around the entire resort gorgeous

booked a golf vista double room and it was supposed to face a golf course but rather was facing a parking

are reserving spots on the long chairs,at the beach, by leaving their towels even before breakfast

our room, on the golf side, was very

breakfast buffet is just fine, enough options for 4* hotel, everyone can choose

views and beautiful classic golf course hotel is in great shape for an older design but classic well kept up

was amazing: pu, marlin, justin, the sushi chef, angie the massage therapist, skylar at spa reception- these

i was generally ok with waiting at the bar, but they asked me to come back to the front desk to sign something

the staff was so friendly and the property was clean and had a great beach and adult pool

and we loved that they had filtered cold water to refill our bottles and they provided a free laundry with

value where it counts (court fees, netflix in room, laundry machines everywhere and reasonable

great staff, lots of activities, pools and ocean pools , comfortable bed and great they had laundry facilities

best beach on big island nice service good food for asian especially grill and ulu), room service also

if you love fitness this hotel offers everything

having a guest laundry was great and chilled water stations helped when we went hiking

the laundry was easy to use and cheap

the front desk gave us the worst room, which is located at the lowest level across from their laundry room and

also had a confrontation in the laundry room with another customer about removing her clothes from washer when

they don't have laundry but only self service washer machine

the breakfast is good and the hotel also offers a small business center and a guest laundry

laundry facilities were handy

laundry room was very hot and humid, it could use an ac or some other ventilation

need a coin machine for laundry.

pool, hot tub, laundry, breakfast, convenient location, spacious room

laundry facilities could use an update so you can use credit/debit card instead of quarters parking

there is access to laundry facilities

only have one small hot tub for so many guests is unfortunate; it was usually full of kids and we never used it

the pool and spa were great

not enough lounge chairs at the pool.

had laundry room that was clean, nice staff, pool close to restaurant, and the location within walking

with delicious food; beautiful water view overlooking lagoon; mai tai at checkin, onsite laundry; authentic luau

laundry available right next to the apartment was handy

the hotel has gym, luau, laundry and even shops

the bed was a little uncomfortable and the construction made it difficult to do laundry

no wifi or media in the room the ocean view is a 50 foot cliff overlooking the water and they were

amenities do not match the prices they charge the pool was too cold to use the hot-tub was nonfunctional and

the jacuzzi was dirty and the pool gave me some chlorine burn

great staff, pool and relaxation room.

the infinity pool is stunning and really nice, even though not connected to the main building, so you have to

more dishwasher detergent in condo, they give you two, and laundry detergent would be nice

so clean so kind stuff great pool great sunset good kitchen good room and big free parking free laundry

the first time we were almost ready to check out and were trying to go home without laundry to do

2 full bathrooms; equipped laundry

didn t like the bags of rags and laundry that were laying around my entrance the whole time i was there

the beds were comfortable and the laundry facilities were great

not enough shampoo, nor laundry detergent and dishwasher soap

they provided laundry detergent too

very dated especially the bathrooms and kitchens. rundown carpet and laundry facilities.

the space, kitchen, laundry in unit

laundry service was limited to machines that were working on only a few floors (self serve)

after beach and pool activities, having easy access to laundry made a huge difference and added so much

laundry facility is not enough, only one laundry room is operating at the time of our stay, but we

the hotel is a little dated. the bathrooms are old and the laundry room was filthy.

area had a tv for sports ,two hot tubs and a slide at the pool,laundry room a plus and microwaves on the property