great staff, pool and relaxation room.

no wifi or media in the room the ocean view is a 50 foot cliff overlooking the water and they were

the jacuzzi was dirty and the pool gave me some chlorine burn

amenities do not match the prices they charge the pool was too cold to use the hot-tub was nonfunctional and

the infinity pool is stunning and really nice, even though not connected to the main building, so you have to

it is great to walk around the golf course, there are great trails

booked a golf vista double room and it was supposed to face a golf course but rather was facing a parking

and leaves a bitter taste when you realise that self park costs $20 per day; coffee with breakfast costs $9 for

are reserving spots on the long chairs,at the beach, by leaving their towels even before breakfast

short wait for breakfast on

great that they have free self service laundry

it has great facilities; the gym is well equipped, there are complimentary laundry services for guests, ideal

but still great for kids

beach bar restaurant is quite shabby, but still as expensive as the grille which is fantastic

we both enjoyed the restaurants, the food was very good, room service was also great

they also have laundry available

complimentary laundry and 1 hour rental of snorkeling gear.

it was a full golf course view until you go out on the balcony and look left

amazingly well run property, set in a beautiful harbour, protected cove for the kids to swim and snorkel, lots

amazingly well run property, set in a beautiful harbour, protected cove for the kids to swim and snorkel, lots

a very large pool, a beach with snorkeling, and a mountain backdrop make for a special setting

breakfast and late afternoon snacks on the concierge floor were very good

they offered an area for adults only pool area

gold level offered a private breakfast, drinks and snacks

had an amazing room that overlooked the pool and ocean

the free laundry room and complimentary bikes and snorkel gear made the trip that much better

nice touches like cold water waiting for us when we arrive home each day, beds turned down, free laundry room

i like the location, staff and the facilities like the gym, pool and beach.

food was delicious and loved that kids eat free

staff, pool setting, beach chairs food

laundry in the room and the apartment was great

the pool was a blast w our kids and it was great to have a kitchen and laundry.

kitchen needed salt/pepper, the beach towels needed to be in rooms, our laundry machines didn t work, shut

pools were gorgeous but a bit cold, hot tubs were great. was good to have laundry in unit.

nice to have kitchen and laundry

nice 2 br villa with laundry.

loved having laundry facilities in our villa

a little remote from the airport and not many outdoor paths to walk, but fitness center exists

tile floors in the kitchen/stairs and living area were all the same - dangerous for someone with a visual

location, amenities, free parking, fitness center, pool

walks, slow train, dirty smelly room, dirty bathrooms, cigarette butts in bathrooms, laundry room was just gross

loved the studio/condo with full kitchen; the lagoon pool for snorkelling, and watching the dolphins in their

of pools & sand beaches

most restaurants were closed, no concierge at the desk ever, no shuttle to town or airport, room service has

rooms are dated but clean no microwave and restaurant and bar on property closed at 5 pm ( bars ) and 8

laundry on site. very convenient.

2 bedroom 2 bath suite with full kitchen and laundry

spacious, laundry in the rooms, full stocked kitchen and the master bedroom was phenomenal.

spacious, laundry in the rooms, full stocked kitchen and the master bedroom was phenomenal.

free access to the pools and beach at waikoloa village with convenient shuttle or free self parking

love their facilities like pool, laundry and shuttle

stayed in the palace tower & the closest laundry facility was in another building 10 minute walk away through

laundry facilities were too far away

the kids loved the sup and snorkelling with the turtles in there

although i requested the daily room service, they didn't do it

there was a free laundry facility that was convenient to quickly wash clothes and swimwear

in front of hotel and out back along the walking area no chairs or bench to sit on and no self laundry for

laundry room is a great idea

positive point : the cafe (managed independently from the hotel) and the gym

bar being renovated so trying to get drinks during the day at the restaurant was difficult

didn't like how dirty the pool was, but then again it was very windy

activity pool needed to be skimmed. it was not clean.

everything! so so nice and clean and the pool and beach are amazing!

the staff was so friendly and the property was clean and had a great beach and adult pool

was amazing: pu, marlin, justin, the sushi chef, angie the massage therapist, skylar at spa reception- these

i was generally ok with waiting at the bar, but they asked me to come back to the front desk to sign something

and we loved that they had filtered cold water to refill our bottles and they provided a free laundry with

value where it counts (court fees, netflix in room, laundry machines everywhere and reasonable

great staff, lots of activities, pools and ocean pools , comfortable bed and great they had laundry facilities

like the little touches like sunscreen and leave in hair conditioner at the pool area

outstanding service from staff from reception/concierge (outstanding)/housekeeping/pool attendants and restaurant

the front desk gave us the worst room, which is located at the lowest level across from their laundry room and

also had a confrontation in the laundry room with another customer about removing her clothes from washer when

the laundry was easy to use and cheap

it has a lovely pool area and a great laundry for guests

they don't have laundry but only self service washer machine

there is access to laundry facilities

laundry facilities could use an update so you can use credit/debit card instead of quarters parking

not enough lounge chairs at the pool.

only spa with non working jets

free wifi is a good starting point as well as a good restaurant (breakfast) and a swimming pool

a change machine in the laundry room is the only thing i can think of.

laundry available right next to the apartment was handy

with delicious food; beautiful water view overlooking lagoon; mai tai at checkin, onsite laundry; authentic luau

had laundry room that was clean, nice staff, pool close to restaurant, and the location within walking

the bed was a little uncomfortable and the construction made it difficult to do laundry

large space, with a full kitchen and laundry. comfortable beds.

1 bedroom apartment with kitchen and laundry 2

the first time we were almost ready to check out and were trying to go home without laundry to do

also love that it had a laundry in the unit

more dishwasher detergent in condo, they give you two, and laundry detergent would be nice

the parking is terrific and units are of good size with laundry facilities

not enough shampoo, nor laundry detergent and dishwasher soap

the beds were comfortable and the laundry facilities were great

the space, kitchen, laundry in unit

very dated especially the bathrooms and kitchens. rundown carpet and laundry facilities.

also there no only one laundry room with only one washing machine which was constantly being using by the

laundry service was limited to machines that were working on only a few floors (self serve)

the hotel is a little dated. the bathrooms are old and the laundry room was filthy.

after beach and pool activities, having easy access to laundry made a huge difference and added so much

laundry facility is not enough, only one laundry room is operating at the time of our stay, but we