the pool could have been taken care of a little more

bistro & bar should have been open

wifi charged twice not resolved front desk no help

bit pricey at $250/ night and crowded on baylor football game night, parking was difficult to find

are not clean at all, bathroom, kitchen area, microwave, were all very dirty and unsanitary

coin laundry available was much appreciated

location and pool area

poor wait staff in the bar area

good parking and trolley stop was very

all food services were not available, room service was not available either and after asking why, the reply

drunk kids racing in halls all night staff let me use my card the first time but next stay said i can t

upscale and beautiful pool

to the two hotels being in one parking lot is confusing when ordering things through doordash or uber

the next morning however we waited almost 40 mins from ordering breakfast to nothing arriving at our table

the pool area is wonderful

the pool was closed for remodeling. wish we would ve known. we wanted to swim.

when the parking lot is full you need to park close to the other hotel and walk more.

beautiful facilities, well equipped gym, gorgeous pool and outdoor space

big clean room. pool area was very nice.

lack of room service during stay

staff were friendly, rooms were great and breakfast was good

i liked the kindness of the staff and the breakfast.

didn t have to worry about my vehicle in the parking lot

we stayed during a major event, and unfortunately there wasn t enough parking in the hotel lot, which made

breakfast was very nice

no coffee bar in lobby.

great breakfast , lovely friendly and helpful staff, modern restful decor, huge tv, heated pool, gym - everything

very nice. room was excellent. didn t use the pool but the pool area was awesome.

location is excellent. facilities were great. beautiful pool, nice bar and lounge area.

pool was excellent, the kids loved it

good breakfast spread

location! amenities! indoor pool! the breakfast was delicious

chocolate for the kids was a nice touch

indoor pool was well maintained

i love having my own kitchen and a place to workout

the food was really good for breakfast

you could hear people above walking, so the tile/laminate floor might not be good for people with kids

you could hear people above walking, so the tile/laminate floor might not be good for people with kids

not to put family with kids on 4th floor

we have 4 kids so i didn't want to cause a fuss

the coin laundry was out of order

laundry is closed its not open to public

the floor, the shower took forever to drain, the bathroom door was broken, never had access to wifi i was charged

no info to use wifi

other than that: absolutely no wifi, remotes did not work for the tv, so no tv

great breakfast! excellent locations, comfortable room.

hard floor instead of carpet in the room would have been better

00 pet fee - outrageous for a 13 lb dog

it was clean, comfortable with friendly staff. the breakfast was good and the pool was nice.

breakfast was top tier and all the staff of the hotel were super nice and outgoing

had a room next to the laundry

cleanliness, staff, guest laundry, the friendliness of everyone

our room also did not smell clean maybe because it is so close to the laundry facility

having a laundry facility and a hot tub was very very welcomed since i had come in from a pouring rain from

colorful decor, laundry facility, access to covered pool & nearby restaurants.

no laundry facilities or service .

everything is always great at aloft , other than not having laundry facilities or service .

atm was out of order and no change available for laundry

staff was very friendly and entire property, including landscaping and parking area were extremely clean

location, bar, pool, room

was nice and convenient because my room was next to the ice machine and the laundry room and by the side door

kids loved the indoor pool, i loved the laundry room

laundry costs $2 for each washing machine and dryer

they had issues with guest laundry but helped us out as soon as they could

had been traveling several days and was told there was machine there for laundry

laundry sometimes closed

the laundry was closed but that is all

hotel is situated between a sketchy bus stop and a laundry mat with homeless people walking around

staff was very friendly parking lot was well lite beds were comfortable good choices on tv

there was always a (different) man just sitting in the parking lot

i would suggest installing a washer and dryer on each floor, and make use out of the laundry

nice laundry and

the pool was not available

the pool was closed and there was no coffee for breakfast i understand why they weren t cooking with the corona

very clean. great breakfast.

the breakfast was cold my door to the bathroom in my room was broken no laundry facilities

pool was closed

breakfast was terrific.

looked cleaned; however, when i placed my food on the kitchen bar a roach came running up to it

first room you could smell smoking he did give me a

,and there's a domino's pizza, a laundry mat,even though there is a washer/dryer at the motels location,a few

rooms, comfy beds, cold ac, laundry on site and convenient location

it had a smoking room

electrical outlet in the kitchenette area never worked

i appreciate the kitchen area and appliances. great location and friendly staff.

no guest laundry was available either

toilet paper, no laundry bag, no ice bucket

were doing some renovations which made parking and view less than desirable

there was a good amount of parking and your breakfast had a fair amount of options

staff were not very welcoming at the front desk or the kitchen

patio, the pool, area, the laundry room, and the smell

the staff even provided the laundry soap

of the gym equipment was not working but i was told by staff that the gym was in process of being moved

breakfast was very good.the staff was super nice.

the bed & breakfast

the totally outfitted kitchenette was a wonderful surprise

i liked the gym and the guy at the front desk!!

nice kitchen. located close to restaurants.

it had a kitchen.

dish towels in kitchen

had laundry facilities be comfortable

appreciated the laundry on site

also, the laundry room hours should extend to 10 pm, instead of 9 pm

plenty of free parking and lights on property at night for extra safety

and if you need wifi go somewhere else, theirs is useless

the complementary laundry services and perfect location were the helpful during our stay

newer, modern hotel with a fantastic breakfast and free laundry services.

we were there a week so the free laundry was a great bonus

very clean... if you needed to do laundry,free washers,dryers, and laundry soap...

super clean friendly staff, great breakfast selection, free laundry

location and on site laundry facilities.

tv is weird, you have all these options but can't use them becsuse the tv isn't connected to the wifi

early check in

the bar tender was not good then added a $15 dollar tip to his self without permission.

biggest complaint is the wifi, which was very sub-par

breakfast, free cofee,laundry,cleanliness

excellent property, clean rooms, friendly staff, great outdoor area and gym.

pool area was fantastic

it was hard to swim in with kids had a giant out side and great seating

2 adults and 3 kids all fitted comfortably

the wifi didn't work at all. luckily i was able to use my phone.

the room and bed were awesome! the pool was nice .

a sparkling outdoor pool and fitness center

parking was crowded and somewhat awkward

if i had to suggest one small improvement, it would be to make the gym a bit larger and add a few more machines

breakfast was weak and picked over

they could do better on the breakfast.

slept ok...pet friendly is a must. desk clerk was helpful.

we were in a non-smoking area but a woman in the room next to us was smoking on a chair outside the room, so

also continental breakfast too

machine was awesome although it was in the building with laundry far away from my room

they also had an ice maker, vending, and laundry facility that we didn't use

dirty laundry lying in the floor

did not like the fact that the hotel staff is not considerate of the guest not able to meet the breakfast and

they had a great breakfast menu!!!

great ac comfy bed and cable stocked vending and accommodating laundry room safe parking

also there was no pool

non smoking rooms smell like smoke

the price for my pet.

was unacceptable for a relaxing bath so was forced to shower, shower only had 1 working setting, parking was

the dryer was out of service, but we ended up not needing to do any laundry as expected.

there was a large group of kids staying and i don't know if it was on purpose, but we were put into a room on

it's decent kitchen staff is good always smiling with good service attention the best thing of this place

the wifi was down . . . but that was a small thing.

breakfast was great pool was clean

all the things were set in place. i didn't have a want, and the free laundry was super

picked it as it had parking and a laundry

if you need to do laundry there are free washers/dryers near pool and gym

the amount of space in the room. the kitchen was fully functional..the free laundry..

the room we where in had a smell to it. we thought because it was next to there laundry room.

for an affordable price and the place was still pretty nice and i like that there's a place to do laundry very

updated laundry facilities, comfortable bed and couch

great amenities for the price, pool laundry as well as great kitchenette in the

the pool rules is not being observed by the guests

for wifi that didn t work kept getting kicked off the wifi an was charged 40 dollars for the wifi

friendly chrck in lady; cool water and cookie at check in; pool clean and ready for a swim

pool water was cold.

the pool was freezing!!!

breakfast on monday morning was disappointing because this location normally has the best breakfast

we didn't over use towels, but they were out of towels in pool area so had to use ones in room and then go to

i call downstairs for additional washcloths and was told that they were in the laundry

laundry room for guests

kitchen and laundry is a plus

i just want a hot shower and to do laundry today, but

like the wifi but the only down side is that i wished it was a little bit more faster then having to pay for

main thing was the laundry facility was coin operated and they don t keep change and it s hard to get change

bed's comfy. laundry room very close and clean. staff was great.

breakfast was amazing and the ease of use of the laundry was great

fairly well equipped gym for a hotel

we enjoyed top golf, cameroon park zoo, the dr

it was clean. good bed. nice kitchen.

pool was a little dirty but overall areas were pretty well kept.

room with the kitchen and supplies were nice and the bbq grill was a great bonus also

it had a mini kitchen and plenty of space for 2 or 3 people

pool was closed and there was no mention of that when booking

laundry room

no laundry room

trucks had parked across about 10 parking spaces and there were none available for us

clean. nice breakfast

was okay, but could have used a healthy dry cereal instead of all sweet ones oriented towards the kids

the kids really enjoyed the pool also

no pool out side

is a young lady who runs the grab and go breakfast

were all very friendly, the rooms were clean, the property appeared well maintained, and the breakfast was

pool was closed

i asked if she had coins for the laundry and she said no i could drive down to the store to get it

the guest laundry room was not conveniently located

truck parking

loved the spa tub and breakfast options were wonderful.

the motel could use some sprucing up. carpet was worn in the hallway and furniture was scuffed.

going down the hall, it smelled really quite pleasant as we must be right by the laundry - but when we entered

i like that it had a gym and pool. clean rooms and comfortable beds. staff very nice!

great staff and breakfast

stayed in room across from the pool

indoor pool hot tub

breakfast in the morning was great

the room was great and the pool was very nice as well.

breakfast is over at 9:30. would have preferred it be over at 10:00.

the room smelled really bad, like pet urine and a locker room

bed, soft sheets, we liked the separation of bedroom from living room & kitchen, the 2 breakfasts we had were

you can hear people upstairs stomping around, and our room had a laundry machine next door which went into spin

i met a couple of women here using the laundry room which was helpful, thank you

late that evening after our event there was a very scetchy guy standing at the side entrance door smoking

parking

got a smoking room, but it was as if not cleaned well, bad air filter

even when they were new people around i passed by some laundry rooms in the ladies were wearing masks

room had two separate bedrooms plus the couch bed, which is nice when traveling with kids

room was clean and bed was comfortable free breakfast kitchenette was perfect

friendly staff clean rooms and good breakfast

noise noise to be an issue, great breakfast with hot and cold options and very secure well lit parking lot

in the laundry facility only one washer and dryer worked out of 2 of each

pool area was hot

great customer service loved the room pool was amazing

kitchen staff was incredibly nice

clean n quiet. friendly staff even while we were having breakfast.

i loved having a wet bar with sink

i also enjoy that i could charge a bar tab to my room

pool was a bit too cold for some of us despite it being 107 degrees fahrenheit outdoors

little further from magnolia market (not convenient but still close), pool wasn't monitored (kids diving, eating

the size of the room. breakfast. clean. pool. price.

pond behind to walk around, breakfast , bar , & pool

lots of parking and gym amenities and lake walking behind hotel is

ac didn t work well, poor lighting (no overhead lighting), no available pool towels either day

around 9pm when i arrived the entire parking lot was full and had to park at the neighboring hilton property

nice bar and restaurant available onsite

refrigerator did not work, no lights in laundry room, flooring low budget,out of date

they did not provide plastic bags for dirty laundry

not sure if room is located near laundry room but you can hear water running all night

the laundry room was filthy

the bed was comfy and i liked having the adjoining room to my kids.

location, super clean, self laundry was convenient, beds very comfortable with nice linens and excellent shower

needs two laundry machines.

annoy her and as i was getting on the elevator i saw her complaining about us to staff in the laundry room

the room smelled like perhaps a pet had been in it and it wasn't cleaned with deodorizers.

price, location, breakfast and the room

mo towels for several hours as ours were in the laundry

laundry facility machines worked great and inexpensive

they fixed everything we asked for. very friendly and great breakfast both days.

pool was cloudy and wasn't inviting. although they did treat it when i asked.

didn't have the time to enjoy the indoor pool this trip

there was plenty of space for parking

the pool was not working, the room had an odor and the tv was not working.

they didn t have a real breakfast

no breakfast included ahaha lol

not kandicapped useable no breakfast