at towneplace here in waco, rooms are nice and clean, the staff is welcoming and it has good parking for our

room was dirty. plugs in the kitchen didn't work.

breakfast was good but a little variety could be added

very clean and well kept, good breakfast selection, great location for where we needed to be

nice kitchen. located close to restaurants.

location and on site laundry facilities.

biggest complaint is the wifi, which was very sub-par

beautiful hotel clean breakfast was great people friendly and close to silos

early check in

screaming kids in the pool

the staff even provided the laundry soap

patio, the pool, area, the laundry room, and the smell

it was way too strong so it made it less fun for the kids and they were upset

easy excess handicap parking

slow wifi

toilet paper, no laundry bag, no ice bucket

no guest laundry was available either

loved our room, and the kiddos loved the indoor pool

staff were not very welcoming at the front desk or the kitchen

great breakfast , especially the omlets.

the breakfast was cold my door to the bathroom in my room was broken no laundry facilities

the space, it was like a one bedroom apartment, two t.vs, a kitchen area, it was great!!

the smoking area is right by the pool so going in that door it smells strongly of smoke would also be

enough parking spaces - i wish you would do something about the guests who double park; make them move

rooms were clean, it had a kitchen with a refrigerator, microwave and coffee pot, the bathroom was a good size

laundry sometimes closed

hotel is situated between a sketchy bus stop and a laundry mat with homeless people walking around

the laundry was closed but that is all

room smelt like smoke and it was a non-smoking room

there was always a (different) man just sitting in the parking lot

nice laundry and

i would suggest installing a washer and dryer on each floor, and make use out of the laundry

the pool was closed and there was no coffee for breakfast i understand why they weren t cooking with

wifi connection

the pool was closed and there was no coffee for breakfast i understand why they weren t cooking with the corona

he is doing, and he was not explanatory so i had to ask about the breakfast times and where the laundry was

laundry room was not usable on 2nd floor

laundry room only has 1 machine and the dryer was out of service

had been traveling several days and was told there was machine there for laundry

still the same my fault but not to have to wander around looking in laundry room for her, looked over by pool

breakfast was great though buffet did not have many options.

convenient parking lot situation

to the two hotels being in one parking lot is confusing when ordering things through doordash or uber

the next morning however we waited almost 40 mins from ordering breakfast to nothing arriving at our table

the breakfast was handled by one person who was busy but amazing

excellent location, clean, friendly and helpful staff, free parking

i was told it was for parking

room service just did bathroom and made beds

will be so nice when finished, but kids were bummed

the pool and bar area was awesome we were looking for an outdoor pool and this one was amazing the bartender

parking was very limited during the big event we attended, and we had difficulty finding a spot in

breakfast was above average for a hotel breakfast

the gym well equipped

assisted me with a late check out, clean hotel.

parking was a hassle

the first floor, that you could sit outside of your room, loved the fresh air etc, beautiful pool area too

they loved to see the kids giggle and have fun and were very friendly and prompt if we needed a towel or

clean, smelled good, friendly staff, loved the outdoor pool

pool was in a beautiful courtyard

hotel staff was super friendly and we enjoyed being able to have a couple of drinks at the bar in the lobby one

laundry is closed its not open to public

the coin laundry was out of order

other than that: absolutely no wifi, remotes did not work for the tv, so no tv

the floor, the shower took forever to drain, the bathroom door was broken, never had access to wifi i was charged

no info to use wifi

coin laundry available was much appreciated

not to mention parking was free all along the building which is a plus

told i could not have the two breakfast tickets that were supposed to come with our stay, so my kids didn’t

shuttle to event

perfect location for what i was needing. nice, clean, no issue parking.

room, mini kitchen, pots pans, cutlery, good wifi pool gym mini convenience store, large computer desk, good

the large rooms with a kitchen were fabulous!

the free wifi on my devices kept warning me it was not private? decided not to use?

breakfast was great

breakfast was good

right on the shuttle route

i also found it very nice that you were pet friendly

we have 4 kids so i didn't want to cause a fuss

not to put family with kids on 4th floor

such a nice hotel that is pricey for waco, they really need to have better wifi

the rooms, the pool, and the staff

bar guy was rude and smug, laughing and being rude behind the guests back

location is excellent. facilities were great. beautiful pool, nice bar and lounge area.

i tried to watch a football game at the pool and the resolution was god awful

very nice. room was excellent. didn t use the pool but the pool area was awesome.

pet friendly, smells new. except for during breakfast hour, the lobby smells like bacon!

outdoor pool was a bit dirty but i don't think it's

the breakfast was okay

hotel decor and the breakfast was awesome.

great beds. very clean rooms. nice breakfast. location.

had a room next to the laundry

cleanliness, staff, guest laundry, the friendliness of everyone

staff were very friendly and helpful. great location, room was big and clean! laundry facilities

our room also did not smell clean maybe because it is so close to the laundry facility

colorful decor, laundry facility, access to covered pool & nearby restaurants.

atm was out of order and no change available for laundry

everything is always great at aloft , other than not having laundry facilities or service .

no laundry facilities or service .

hotel itself is new and modern looking and has nice gym and outside sitting and pool area

we loved the pool table to play on and snack area to make purchases for a late night sweet tooth

,and there's a domino's pizza, a laundry mat,even though there is a washer/dryer at the motels location,a few

rooms, comfy beds, cold ac, laundry on site and convenient location

non-smoking room still smelled like smoke. the iron burned a hole in my daughter s dress

the room seemed newly remodeled with a kitchenette and nice tv.

location was convenient for our needs and pet friendly

the complementary laundry services and perfect location were the helpful during our stay

we were there a week so the free laundry was a great bonus

newer, modern hotel with a fantastic breakfast and free laundry services.

very clean... if you needed to do laundry,free washers,dryers, and laundry soap...

was not made, checked in to trash on floor, beds not made, dirty laundry, pool was unavailable

also, the laundry room hours should extend to 10 pm, instead of 9 pm

appreciated the laundry on site

had laundry facilities be comfortable

the location and being pet friendly

careful around parking lot area when you are loading up, an older man approached my wife and ask for money

breakfast, free cofee,laundry,cleanliness

excellent property, clean rooms, friendly staff, great outdoor area and gym.

pool area was fantastic

it was hard to swim in with kids had a giant out side and great seating

2 adults and 3 kids all fitted comfortably

the wifi didn't work at all. luckily i was able to use my phone.

the room and bed were awesome! the pool was nice .

a sparkling outdoor pool and fitness center

parking was crowded and somewhat awkward

if i had to suggest one small improvement, it would be to make the gym a bit larger and add a few more machines

breakfast was weak and picked over

they could do better on the breakfast.

slept ok...pet friendly is a must. desk clerk was helpful.

we were in a non-smoking area but a woman in the room next to us was smoking on a chair outside the room, so

also continental breakfast too

machine was awesome although it was in the building with laundry far away from my room

they also had an ice maker, vending, and laundry facility that we didn't use

dirty laundry lying in the floor

did not like the fact that the hotel staff is not considerate of the guest not able to meet the breakfast and

they had a great breakfast menu!!!

great ac comfy bed and cable stocked vending and accommodating laundry room safe parking

also there was no pool

non smoking rooms smell like smoke

the price for my pet.

was unacceptable for a relaxing bath so was forced to shower, shower only had 1 working setting, parking was

the dryer was out of service, but we ended up not needing to do any laundry as expected.

there was a large group of kids staying and i don't know if it was on purpose, but we were put into a room on

it's decent kitchen staff is good always smiling with good service attention the best thing of this place

the wifi was down . . . but that was a small thing.

breakfast was great pool was clean

all the things were set in place. i didn't have a want, and the free laundry was super

picked it as it had parking and a laundry

if you need to do laundry there are free washers/dryers near pool and gym

the amount of space in the room. the kitchen was fully functional..the free laundry..

the room we where in had a smell to it. we thought because it was next to there laundry room.

for an affordable price and the place was still pretty nice and i like that there's a place to do laundry very

updated laundry facilities, comfortable bed and couch

great amenities for the price, pool laundry as well as great kitchenette in the

the pool rules is not being observed by the guests

for wifi that didn t work kept getting kicked off the wifi an was charged 40 dollars for the wifi

friendly chrck in lady; cool water and cookie at check in; pool clean and ready for a swim

pool water was cold.

the pool was freezing!!!

breakfast on monday morning was disappointing because this location normally has the best breakfast

we didn't over use towels, but they were out of towels in pool area so had to use ones in room and then go to

i call downstairs for additional washcloths and was told that they were in the laundry

laundry room for guests

kitchen and laundry is a plus

i just want a hot shower and to do laundry today, but

like the wifi but the only down side is that i wished it was a little bit more faster then having to pay for

i asked if she had coins for the laundry and she said no i could drive down to the store to get it

the guest laundry room was not conveniently located

the pool was clean and good temperature

spa was dirty ish

we could not use the swimming pool for the fair of swimming in dogs and other pet mess they are just

going down the hall, it smelled really quite pleasant as we must be right by the laundry - but when we entered

the beds were comfortable and the rooms clean. the pool and hot tub was a nice break.

since not enough good parking in front, guests parked in back had to walk around building

breakfast was great the coffee machine has everything u could possibly want

pool area wasn't available

breakfast was amazing and the ease of use of the laundry was great

bed's comfy. laundry room very close and clean. staff was great.

main thing was the laundry facility was coin operated and they don t keep change and it s hard to get change

gym had a nice variety, decent breakfast

pool was cold ... and it was an indoor pool

the bedroom and bathroom were divided off from the living area, kitchen and work station, so it felt like a

breakfast was great, we normally stay where there is hot breakfast served, we don't care much for

pool was a little dirty but overall areas were pretty well kept.

did not do breakfast

pool was closed and there was no mention of that when booking

no laundry room

laundry room

cool place with lots of activities to do, we used the gym and had a good work out

no bar to have a drink in very disappointing!

good parking. friendly staff. comfortable, clean room. breakfast was good. easy to find.

the breakfast

everything the pool and the room

pool area was so hot and stuffy

parking limited in front and not close denim back

kids loved the indoor pool

you can hear people upstairs stomping around, and our room had a laundry machine next door which went into spin

i met a couple of women here using the laundry room which was helpful, thank you

good location and well lit parking lot

parking

not being bothered. pet friendly.

it was quiet clean and comfortable. the breakfast service was great. we really enjoyed our stay.

everything is was wonderful especially the bar loved all the friendly faces at this hotel

new hotel. clean, nice rooms. great breakfast.

little further from magnolia market (not convenient but still close), pool wasn't monitored (kids diving, eating

hot breakfast was great

the bed was very comfortable. breakfast was delicious. very friendly service.

kitchen not keeping up, with a small crowd

parking availability lol

enjoyed the pool, wifi, on-demand shows/movies, social hour, breakfast

breakfast was great

even when they were new people around i passed by some laundry rooms in the ladies were wearing masks

there was a slight pet odor in the floor we were in. more so in the hallway than the room.

front desk staff and room service people were very helpful

friendly staff. clean facilities. good breakfast.

they had mattresses in the gym

in the laundry facility only one washer and dryer worked out of 2 of each

and clean pool was fantastic

great customer service loved the room pool was amazing

clean nice gym great staff

pool area was hot

pond behind to walk around, breakfast , bar , & pool

lots of parking and gym amenities and lake walking behind hotel is

ac didn t work well, poor lighting (no overhead lighting), no available pool towels either day

around 9pm when i arrived the entire parking lot was full and had to park at the neighboring hilton property

nice bar and restaurant available onsite

refrigerator did not work, no lights in laundry room, flooring low budget,out of date

they did not provide plastic bags for dirty laundry

not sure if room is located near laundry room but you can hear water running all night

the laundry room was filthy

the bed was comfy and i liked having the adjoining room to my kids.

location, super clean, self laundry was convenient, beds very comfortable with nice linens and excellent shower

needs two laundry machines.

annoy her and as i was getting on the elevator i saw her complaining about us to staff in the laundry room

the room smelled like perhaps a pet had been in it and it wasn't cleaned with deodorizers.

price, location, breakfast and the room

mo towels for several hours as ours were in the laundry

laundry facility machines worked great and inexpensive

they fixed everything we asked for. very friendly and great breakfast both days.

pool was cloudy and wasn't inviting. although they did treat it when i asked.

didn't have the time to enjoy the indoor pool this trip

there was plenty of space for parking

the pool was not working, the room had an odor and the tv was not working.

they didn t have a real breakfast

no breakfast included ahaha lol

not kandicapped useable no breakfast

didn't have breakfast bc i left before it started every morning but the laundry machines were better than any

no breakfast.

everything was wonderful from check in to check out, kids really enjoyed the pool!

nice place, pet friendly and i loved the bed, slept great!!!

had limited options and the gym room wasn t air conditioned so not useful in the texas summer