24hrs, free wifi, and air conditioning, would definitely stay here again

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

nothing bad about this hotel it even has its own restaurant and bar and the food is excellent

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

were amazing, nothing was too much trouble for them and always smiling, location fabulous, the bar and restaurant

not luxury but clean and nice with a art deco bar area

the tropic pool is not heated in september but nice enough once you are in, the positive is you can use the

directly across the road , where the pool is warmer but mostly full of kids

it had a lovely pool

wifi all over hotel

clean from the room up to the swimming pool area

the buffet restaurant is good for kids. the half board is reasonable price.

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

the pool , bar and staff was very good .

not anything on for kids at night

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

great choice of food. pool fantastic. staff can't do enough for you.

the snack bar by the pool had a very poor selection of food

the food, breakfast was terrible more staff at the bar

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

the cafe area near the pool. lots of social space. the rooms were great

spa and massage is underrated

and very loud noisy music if room over looking pool, but did quieten after entertainment finished

the wifi was terrible, i paid extra to have it in my room but the reception was so bad i had to go down

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

and you are there with children then they would not understand the games going on around the pool each day, we

someone has hired three people totally useless to take care of the kids

poor choice of beers in the bar unless you like spanish lager.

better entertainment. bar could be open until later.

sometimes problems with wifi.

very pet friendly. super location

we should have checked beforehand if it was a pet-friendly

location , quite, swimming pool

hotel many times over the years and found it comfortable and the ambiance was good it s also pet friendly and

the swimming pool may seem small at first but it's ok

she with another member of staff searched the laundry before it left the hotel in the evening

nice heated pool...

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

lovely landscaping, great spa, lovely restaurants, good kids club. great heated pools (two)

kids club doesn’t meet expectation - staff totally disengaged and i was able to wonder in several

nice small hotel with beautiful grounds and pool area

location, cleanliness, pool

breakfast was very elegant, i was served as a queen :) people who work there helped me a lot,

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

lovely quiet, setting, beautiful pool, and unbelievable breakfast

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

great room on 17th floor. nice pool and facilities.

bar prices very reasonable

bar very reasonably priced for drinks

food the view the cleaner was wonderful the staff the facilities the entertainment the free wifi the room had

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

buffet restaurant that was catered to a price we looked at the offerings and ate elsewhere the wifi didn t

spa theme park great pool

room was fantastic food very good access to theme park water park zoo amazing

my kids are 15 and 13 years old and this was a perfect vacation for that age range

would not recommend for families with kids as no attractions for them

breakfast was great, pool guy was amazing and done a very good job

of food no shortages, catering for all tastes, all fresh, attention was immediate by the staff at breakfast,

pool was nice for kids

indoor pool closed in the after noon till 3

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

if i asked for example, for laundry, always answer yrs, but do nothing

we was on 6th floor below laundry room very noisy from about 7

wifi was only available in the lobby, the ac was not functioning so the room was very warm at night

location swimming pool and a very clean balcony good size

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

it s to make some cash, and reduce their laundry bills

location lovely welcoming touch with the cava miguel on reception was lovely great bar

the gym floor was dirty and the pedals of bike were

the room , bar , pool , food , staff

wifi did not work

and bar to far apart, had to go down to ground for a drink from roof top pool

checking in took an hour, service at the bar was extremely poor.

pool and bar to far apart, had to go down to ground for a drink from roof top pool

lovely and clean, friendly staff. super location, great breakfast

recommended laundry services

great location, nice big room, very good wifi.

breakfast was as expected

minor moan, but buffet breakfast quite hectic and not relaxed

breakfast really good

bar on top terrace was closed so the jacuzzi was unavailable and as this was over 18 area so no

the general atmosphere was niceand relaxed.the bar was very cheap

had screaming kids next door to me

food selection was ok, roof pool and bar was closed

the staff were always happy to book us a taxi to the bars and to the airport

the pool was small

pool area close to the bar spotless clean hotel lovely and quiet

spot on for a family holiday pool great for kids staff friendly

lack of staff at bar area & not a big choice at breakfast

great welcome from hotel, friendly staff, cheap drinks in the hotel bar well maintained pool

it was like laundry room on top of my head with tumble dryers turning all the time

location was perfect, 5 minutes from the beach, evening entertainment was fun and bar prices were not overpriced

the breakfast was lovely and everything was clean and tidy

hotel nice view of the pool from room good choice of food for breakfast and was really nice food stayed here

massiv3 selection of food for breakfast

my kids love the food

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

gym facilities opened at 8am

no room service, have to leave a 12 euro deposit for an iron and get it yourself

my kids love the food

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

hotel is clean, airy with good aircon excellent wifi and mini fridge

dove products , kettle & mini fridge staff so welcoming & allowed early check in

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con

hotel is super clean, fantastic wifi and aircon and free safe in the room

they don't have a pool outside, but they are part of the magic group, so you can go to one of the others

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

beautiful view and very good value for money bar far.

stated rooftop pool all it was a small kids pool about 18 inches deep

were very friendly and helpful, food amazing, loved the juice bar at breakfast

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

the bar on the roof was closed but as it was january we accepted this.

piano bar in the evening bar prices good.

gym looked good

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

excellent host, great bar below apartment, recommended

of old town near the bars and beaches and restaurants room was clean the shower was good and wifi worked perfectly

free wifi,safe,air on

dawn couldn't do enough for us nothing was a problem with dawn ud83dude04antoine and clara in the bar were just

went to our room and had to go back to reception to get the wifi password

breakfast menu has not changed in years, wifi instructions incorrect

beautiful place, amazing views, good location, attentive service and very nice breakfast!

requested an early check in and the hotel did manage to arrange this for one of the rooms which we were very

sea view room was exceptional. breakfast was great!

location and clean room and laundry.

amazing location and beautiful surroundings. the pool was out of this world.

great little hotel perfect location . lovely staff and the pool is a bonus .

the pool bar was not open which was disapointing.

we never made it to breakfast in time but the restaurant loomed lovely

bar let me have hot water as don't drink

the wifi was excellent in room and the air conditioning was amazing !!

one member of the bar staff wasn't very friendly. sorry, didn't get her name

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

wifi fast, free and reliable

pool cold

we did not stay for diner but breakfast was varied and plentiful

no bar or snacks at the pool

where was the pool

had the most amazing time, all the staff were very welcoming & the little bar across the road marin s became

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

staff really nice and helpful allowed storage of bags and early check in

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby

tv and wifi in hotel room

staff were so friendly and helpful, was allowed to check in early and get a late check out

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

breakfast was amazing for price paid as good if not better than top hotels

the pool on the roof was the size of a jacuzzi and the entertainment wasnt great but again that didn

pool area could be better

friendly staff, especially the barman and the receptionists

location; nice breakfast included

as well as food and drink places all around within walking distance, desert places around and bars and shops,

kettles not in room but free hot water from the bar almost anytime so no big deal.

lots of choice for breakfast and the location was exceptional

only thing missing really is a pool but its close to the beach so major problem

the rooftop pool is a problem to access if you have mobility issues .

best breakfast ive had at a hotel, token gesture gym rather than properly maintained

dinner and breakfast were abundant, just amazing

hotel staff fantastic breakfast good,choice ov continental and british lovely rooftop pool and tanning area with

good clean hotel, good bar area

reception, bar and waiting staff are all wonderful

the heated outdoor pool was what we came for it was perfect

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

two golf courses on site which is an added bonus

breakfast also 10/10 amazing hotel

wifi connectivity in our room was problematic at times

late check out

only one thing, the wifi connection could have been stronger.

the wifi didn't work once upstairs.

location was spot on hotel room were clean and tidy wifi was an extra bonus

wifi excellent

hotel, very well presented, in a lovely setting, with great views over the golf course, and

awesome activities like concerts or shows for kids were organized daily

however the breakfast in the same restaurant was excellent

breakfast was incredible, as was our room

pools, buildings, golf course, rooms

pool was small. lifts were slow at times. nothing else

nice rooms and great roof top bar and pool

location, pool and bar on the roof was lovely, everything modern and clean

highly recommended for adults very clean and

would have like to see the rooftop bar open in the evening like at primevera park

lack of sockets, no laundry service available.

who ran the activities was very good at his job and made us feel welcome we enjoyed the swimming pool

was only one large bar and inside sitting area and a shortage of chairs for people to sit on

was not good enough ud83dude15 ,room 101 balcony facing a wall and all you can hear is screaming kids in the

balcony facing the courtyard , how i wish my room and balcony view facing the swimming pool

poor pool area . there are no umbrellas for shade .

wifi not a great signal in the bedroom on second floor

no wifi

the lift is ridiculously small specially if you have luggage or kids , the pool could be a lot nicer and the

bar and lounge very comfortable

pool bar wasn't open

very clean comfortable beds and bar prices were fair

early check in was no trouble

staff were really friendly & the room we had over looked the pool and it was lovely

we were able to get a bed by the pool easily

breakfast had a nice selection, but the quality of the food was dissapointing

water in the pool was freezing cold but that could be down to the global energy crisis.

, reception desk staff were friendly and tried to be helpfull , english bacon avail everyday for breakfast(hidden

in the restaurant, you have to go to the bar and wait in line for a drink

the sunbeds were taken before breakfast

wifi could be better

hotel, pool, breakfast absolutely fab for the price

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a

wifi didn't work and cudnt use swimming pool wasnt hot enough

great breakfast and dinner.

fantastic location great rooms with balcony lovely bar and staff lovely

pool goes into shade by 4:30

there was a gym, we didn t have time to use it as we were there for only 1 day but normally i would

room was beyond our expectations. spa bath was great. very comfortable bed.

advertised at hotel gym, when arrived gym been removed

had breakfast the following morning which had a great choice and plates and food

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were

a must stay if visiting benidorm (adults only)

great location, good food friendly staff and good wifi

and my wife says the dancing waiter in the bar who is from cuba is 'lovely' too

have to pay in order to have acces to the gym for a 4 ud83cudf1f ud83cudf1f ud83cudf1f

loved this - especially for the heated indoor pool for the kids

was no special food for the kids, only french fries, even apple juice for the kids was missing in the restaurant

& gym opening times, earlier opening would be nice

charged 3 to use the below average gym.

food ( breakfast ) excellent

was not good in the room or the kids playing area

also it would be good to have room service info in the room

hotel is a perfect choice for families with kids

lovely helpful staff spa to ourselves absolutely wonderful

the indoor pool was huge and great for an afternoon swim

amazing choice for breakfast

very clean and bright..breakfast was awsome

loved the food , good kids area for the little ones to play , friendly staff , great location

nothing i could say apart from being out on 11th floor with small kids

overcharged for laundry and took longer than i thought it would to get it back

really - yes the pool is cold, but it s refreshing and good once you re in

great breakfast, location and early check in

the breakfast host was great too, very friendly

inside the bar has plenty of comfortable seating too

family in room 129 having kids slamming doors and playing football in hall at 10pm and nobody doing anything

the drinks in the bar were reasonably priced

gym a little sparse

very clean great swimming pool and friendly staff and great location

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

lovely breakfast buffet, pool area clean and tidy, all round good value

was a good choice for breakfast and dinner (we chose to have half board)

pool bar not opening until 12 o clock

very friendly, amazing breakfast, comfy bed with very cool air con

room service everyday if wanted

wifi should be free for duration of stay not just first 24 hours

leisure facilities available include gym and roof top pool

clean and tidy room staff nice and pleasant. breakfast was great.

english tv free wifi however patchy in places

aircon in room not cold enough and wifi wasn t good

staff very good ...very very clean...breakfast massive choice

no kids club.

great breakfast

no families at the hotel and no small children not good for young families,nothing for kids to do

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

at this on arrival, soon faded away when i saw the animals and swam in the lagoon pool at the water park

the amount of activities available for the kids.

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

breakfast was excellent. scrambled eggs and omelettes especially.

the gym ( although it could be updated) the self laundry good selection of food

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

great place for kids lots of entertainment

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

the premium pool was absolutely amazing

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

great location. very friendly staff. great bar and pool area.

location, close to bars, restaurants and the beach

no tea available except at breakfast

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take

breakfast was delicious lots of choices rooms was great the hotel is on the main strip in the heart

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were

the price of vodka slush in the pool bar

we were on a bnb basis and the breakfast was probably one of the best i ve seen, with lots of hot and cold

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location

roof top bar and the swimming pool all rooms clean

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the

the roof top pool , staff , rooms , it s just a beautiful hotel

charge for laundry was way too expensive.

the price for the laundry cleaning was very expensive

food choice, room (double superior), cleanliness, staff, outside areas, entertainment, bar prices - everything

pool bar lunch menu limited.

quick check in, very comfortable beds, modern, perfect room temperature, nice breakfast, fast wifi, great

food was very good in the restaurant - breakfast in particular

no sangria in hotel bar disappointed

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

clean, central and the staff were very helpful. great pool area and good facilities

the pool is awesome. social area around the pool is super. food is 5 starts. animation is good.

been able to get a sunbed at pool

great location, good family feel. spacious room, cleaned daily. excellent breakfast buffet.

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

the breakfast was good plenty of choices and plenty of room to enjoy

they have a seating area and a very nice bar with aircon

laundry service not available at weekends so plan before

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

cost of the laundry,you pay per item which i didn t know about and it cost me 100

breakfast superb room great location great no kids was excellent for me

the gym was locked

the hotel had a washing machine so we could do our laundry too

great location and fantastic pool and bar area

bar staff great too

restaurant was so good, was there for breakfast only but the food and choice was second to none

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

very modern , very clean , very friendly staff especially bar pool area

in was very easy, food was excellent for dinner and breakfast

breakfast was superb as was the evening meal lovely hotel thanks

didn't like that we were to be charged 15 per day for 2 hrs for the use of the gym, this was not explained

thought the staff at the spa downstairs were rude but not sure if they work for the hotel?

staff, comfortable seats and food at outside bar were excellent

terrace bar,the bar staff were excellent we sat there every night and the drinks were cheaper than the bars

wifi not so great

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always

so clean, powerful shower, comfortable beds, friendly staff, excellent breakfast, location!

was clean, the entertainment for the kids and the adults in the evening was great something different every

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

gym was a bit old and

good englsh breakfast which i like,good choice for the kids.

the breakfast is excellent with buck’s fizz if you want it hot and cold choices toast, yogurts

the breakfast was outstanding, there was so much choice

very secure needing the key card to use lift, access to pool and toilets staff were friendly and helpful,

location for the strip great pool area quiet as well rooms were just standard will definitely stay again

one swimming pool to cater for everyone

60 for kids slush puppy

i liked the fact it was adults only...the location is quite good

prefer a hotel for adults only quieter for us, plenty of choice with the food and room round the pool staff all

gym had a few bikes and nothing else not a gym and should not be called one.

room very basic but ok. pleasant room service lady and evening entertainer. comfy beds

the pool bar was closed

entertainment weren t much and some of the bar staff were miserable.

about the hotel exceeded my expectations, value for money and great for kids

lovely pool area

were friendly and approachable, good pool and play area for kids

room 207, amazing pool view. plenty of space.

would have been nice to have got a drink at the bar after walking back from the old town at 10pm, lots of people

the pool area was only small but got the sun all day

early check in, location was good and the shower was good.

could do with a pool bar

view from bar balcony

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

breakfast was a bit of let down

pool was a little cold but refreshing.

choices excellent location central choice of pool areas if your in the ocas building make sure you go to the

a child's pool with slides etc would be useful here as all pools have nothing for kids in saying that they do

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

additionally, we encountered an unpleasant surprise with the laundry service

rooms are spacious and comfy, wifi worked well

nice spa facilities

swimming pool and bar area nice and clean with plenty of room for the kids

pool and meals

location for our stay close to beach bars resturants and the town centre

gonzalo ocampo top bar man, the main reason why i rebook this hotel every year

a poolside bar woud have been nice rather than having to go inside

arranged a late check out and did not charge a fee for this facility

brilliant we went on a couples trip for a few chilled day and loved it enough that are taking the kids back next

fab kids club with maria! tony the english entertainer was great too.

the spa was terrible and definitely not worth the money for the massage or the facial they offer

also found the pop up gin bar outside beside the pool

3 entertainment clubs, one for kids, one for spanish speaking guests

welcome,quick check in ,good location ,friendly staff,very clean ,fantastic breakfast and reasonably priced

great selection of breakfast and a nice pool area

the room was a good size overlooking the pool

friendly, helpful waiting, bar and cleaning staff

cleanliness and bar area. good entertainment every evening