worn, damaged furniture at pool

window is not very nice, although i could see the pool, but the surroundings were not pleasant parking was very

horrible wifi.

the wifi worked and was stable

pool could stay open all night

wifi was bad and we asked stuff to give us password to another line out of 3 others and we never

wifi wasn t working all evening and night, bad was very uncomfortable, receptionist is never

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

location - parking area was very small

the valet parking was fast and easy to use

is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

we had no wifi and they refused to turn on the router upstairs

very nice pool area

i was the only guest downstairs at the swimming pool and i had to continuously ask them to turn the music off

wifi is really bad, you cannot work.

breakfast was good, except that most of the time there was only one main dish, the attention i

the hotel was close to the beach. the pool was nice.

the swimming pool is just enough family with kids up to 12 years

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

very nice front desk staff. nice hotel. pool much smaller, very cold.

fixed, i almost slipped and fell really bad because the people were coming from the upstairs pool completely

for example, when the wifi service was poor, they changed my room

no chairs on balcony pool is very small on 6th floor not a lot of dining options close bt

wifi didn't work in the room and even when i asked about it it was never fixed, i almost slipped

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

almost fully booked and they had the reservation printed ac was not working properly not enough parking places

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

pool is really good

didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my

staff annoys you in the mornings with their super overpriced laundry offers

the breakfast we ordered through room service was also delicious

there's a mezzanine level gym and pool with lots of space inside and out

pool area and gym were in need of an update to say the least

on sunday asking about laundry

weak menu. no self parking

and the valet parking was pretty slow

let parking)

very small pool for too many people

no wifi in my suite room neither a working phone

you have to leave your car keys at the parking lot

did really enjoyed the pool and the location of the hotel, very central and close to te beach

pool was small. cold.

breakfast that was supposed to be included was only for one of us and was not a good breakfast

great location! good wifi!

the pool is clean

the wifi worked quite ok, all services run smoothly, the staff is friendly and helpful

parking a bit away but safe

the pool is not suitable for training, but it s good enough for kids to play and for grown ups to chat with

unexpected indoor swimming pool

no hot water at all. no wifi in room. hotel seen better days.

the parking place and some noise.

superb parking (indoor, direct access to hotel, outside options complicated) exceptional service from the

location plenty of parking. clean

i say the wifi was spotty that would be a complement

wifi is exceptionally poor and the area around the hotel is very noisy with vehicular travel

you have sea views from some of the rooms and there is a pool on the roof

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was

so the free parking is off site, i get that, the staff holds the keys

the bed was very comfortable and the room was quiet despite being close to the pool area

clean and friendly. very professional. good value. on site secure parking was a bonus.

has a parking for free

the rooms were clean and the gym and pool was good.

the rooms were clean and the gym and pool was good.

the only thing i didn't like was room service. the food was horrible.

the pool was very clean too

there is no elevator service to the parking lot below.

the room was at the top of luxury and the room service affordable.

the gym is available by timed reservation and very well sanitized between users

has an elevator, which was very convenient for all the laugage we carried with us, they have a parking site

they also provide roku tv and wifi

wifi was slow most of the time.

parking the hotel offers is downsized in regard of the numbers of rooms the hotel has

was hard to lock the balcony doors, there was no wifi inside the room (very poor signal)

nothing looked like a hotel, no signs, just houses and laundry hanging

you had to pay extra for use of the pool or jacuzzi understandable but unfortunate

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and

arrived at hotel 7am early but they do early check in for us

pet friendly and reasonable charge at 150 pesos per

ok wifi

higher floor, floor 6 (which technically is the 8th and top floor level of the building since the pool and 1st

trued to charge us more for an early check in than quoted

wifi was very good

was higher with no elevator, and no tv, not that i cared about the tv but at that altitude, the wifi didn't even

bathroom looks a bit dirt and with 2 kids i was expectig much more value for what i paid

very well organized: ironing board but no laundry service (i had to stay for 2 weeks); coffee maker but no fridge

pool on roof

parking is out of the hotel facility

the wifi was patchy

the location was excellent as well as very close off-site parking

staff, good wifi, just wish the maid did not knock on my room every morning asking if i wanted my laundry done

staff were helpful. place was clean. plenty of hot water. good breakfast.

staff was very helpful and restaurant was very handy for breakfast

pool was great and was surprised to find a small gym

pool was great and was surprised to find a small gym

buffet is 250 pesos don t go out to the bar at night, my friend got robbed 2 blocks down

clean and attentive staff, except that one bar tender

3 pools were used by families with kids instead of keeping the semi-olympic one for sportive swimming

room service was taking a bit long time and it became many orders that did not arrive as ordered

it has super nice staff and lots of things to do. the spa is the best part of the hotel

there is a small but nice rooftop pool and a gym on site, and secure underground parking

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the gym was really basic and the pool wasn't very attractive

tried to call room service 5 times with no success

the person responsible for the parking reparked 2 cars in order to create space for my truck - great customer

changed to a different one later) the wifi is low and unstable

different than in previous one: the room is spacious, nicely furnished, with very well-equipped kitchen, which

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with

this room

valet parking

the pool was not open everyday which was strange

there was valet parking

gym had no a/c. parking garage was too scarey to use so parked on street.

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

window had a huge hole that was taped and the the entire glass was cracked, no trash cans and the pool was cold

the parking

everything was clean and the pool also was clean. the staff was very kind.

it would be nice if they also opened the pool at night time.

gym did not have enough equipments and so small, swimming pool small and not clean.

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service,

gym is minimal no ac within workout early

the swimming pool and the room. it clean and comfortable

the pet fee is too high

we also had a room next to the pool and by the reception

complained about it, they said they would issue a refund to booking but they never did plus the parking lot was

breakfast included and property's parking lot is 2 blocks away from the main building, walking that neighborhood

wifi - one open network with no internet access and another, which has access but not in the room

the parking. as a oerson who uses a walker, the shower has no seat and bathroom is small

the breakfast buffet was great

our tire got punctured twice in two days in the parking lot

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

coffee machine / kitchenette would have been nice - there was a storm while i was there and i didn t really

breakfast was not worth the money.

also, laundry did not provide any service despite clear instructions

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was

safe parking, friendly staff, beautiful views and spacious balcony

the hotel is very loud from the street and from the pool

wifi was very poor and had to use my own mobile data, incurring additional costs

the kitchenette was great with a fridge, stove, oven, and pots, pans, cups etc, you could need.

only 1 pool instead of 2

the new pool was nice

they have parking on site which is good as we travel with our vehicle

parking complicated, bed sheets dirty, bed very unconfortable (too soft, old and bended), wifi not

el chico que nos atendio en el bar fue la excepcion, nuy amable.

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park

wifi was bad

the pool had a great

location , valet parking for the car

pay the parking lot

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good

clean. nice pool area.

hotel otherwise was very clean tidy and liked the pool and beach

pool and beach access was perfect to keep our 3yr old entertained

good facilities, including gym

the view of the ocean was amazing, the pool was nice and the breakfast was really good

breakfast included, swimming pool was nice, nice and comfy

the bar offerings were limited

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

it was a great location at the sea. nice warm swimming pool.

no wifi in our room, outdated facilities, dirty room.

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

excellent food and good value for the money. beautiful garden and pool.

room service & location

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

i like everything the pool, food , services

the pool over crawd

well located, great swiming pool and easy access to the beach

beach can be accessed from the hotel pool grounds

the pool for kids was closed. i moved to the next hotel because of that.

mini pool; the day we arrived was full of kids and no room to swim

the spa was wonderful as

the pool was a little small if you are traveling with a lot of people but other than that the hotel was

underground parking is available

breakfast buffet was very well done with a great selection on items, we really like the fact that

good mexican breakfast which is very busy on weekends after 9am

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering

a bit noisy at night, and the pool was not clean

its close to the airport and the shuttle picked us up late in the evening, took us back to the airport early

clean, comfortable hotel room with free hot breakfast. very nice staff

nice pool, great staff & also free breakfast!

clean near airport free airport shuttle

the valet parking wouldn t even say hello and had very little interaction with customers

beautiful setting on the beach, lovely pool and restaurant. good value.

more time open the bar ud83cudf78

nice pool area very sad

size, parking, lobby

location was excellent, parking available

it would be nice if there was an intermediate seccion for smaller kids

pool has a section for toddlers and the rest is about 4

never worked, our room wasn't cleaned, i was going to go out to the pool using the only door i knew existed, i