wifi slow and hard to hookup

pool was green

late into the evening and early morning hours,the pillows were too small and very uncomfortable,breakfast was

breakfast was all eaten by employees family members leaving nothing for guests

the breakfast in the morning was very minimal

worked in the room, pool was not open, even though it stated open in march, and breakfast was a min amount of

the breakfast could be served a bit earlier. may be start breakfast at 6 am instead of 6:30 am.

fantastic shower with great water pressure and really hot water. a good breakfast also.

free wifi & breakfast

that, breakfast was minimal good but replenished slow and the waffle batter was terrible and the pool was closed

free wifi & breakfast

the wifi signal was super weak. would connect and disconnect from my phone on its own.

not work , vending machine scammed me, wifi was terrible i had to use hotspot off phone

all the way in the back and it didn t have a parking lot at the back we had to walk back and forth from the

room is extremely small and there is a hidden pet charge or 20 dollars per animal that isn t listed on booking

we knew everything about checking in and even called to say the room would be available for an early check in

enjoyed the layout with a small living room upon entry with bathroom and small kitchen nook with microwave,

kitchen stovetop was filthy and the fridge top hadn’t been cleaned in years

i received a call to inform me of the change and early check in was available

power supply in kitchenette failed whilst we were there but a key to another room given to use their fridge

lady who cooked breakfast in the morning was amazing and friendly

wifi

room and service also breakfast was great , everything nice and clean

the pool water was green. the rooms were small. the room had an odor.

the pool was always dirty and with a lot of leaves

laundry which was needed at this time.

the room was clean and staff were great. the breakfast was good. pool was great.

loved the breakfast and very nice staff

really nice! great pool!

breakfast was very good & pleasant atmosphere

the laundry facilities don

the laundry facility was small ( 1 washer and 1 dryer)

comfortable rooms, friendly staff, and a great breakfast ''. would definitely stay there again!

guest hanging out in parking kot

staff was very helpful and we chose this hotel due to it being pet friendly even thought we needed to be in new

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

the pool was descustin there were roches all over the room just nasty

rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

t he pool was closed and dirty but other than that it was great

oh and the pool water was black i always look forward to swimming

the laundry

the parking lot was rough the towels were small and not enough of them

if the pool wasn't out of service my overall score would have been a 10

room had a strong smoking smell. was supposed to be a nonsmoking room

long walk from truck parking

laundry dryer broken most of time

affordable. convenient off the highway. clean. laundry facility and pool.

liked that it was a pet friendly place, i seen a guy with his little puppy outside letting it potty and it was

both parking lots were very well lit up and the location to the interstate was perfect

outside pool

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

the parking was very convenient for me

smoking

gym was awful - mouldy room and only two equipment worked.

pool was warm and not clean, room was ok. gym was small and needs new equipment.

great breakfast

the pool area was very warm which made swimming amazing

there should be rules for the pool to limit how many floats

the swimming pool was extremely cold!! that was a horrific, like jumping into needles!!

indoor pool was very cold

breakfast and the bed

the room was immaculate and the breakfast delicious

it was clean with comfortable beds. breakfast was excellent.

friendly staff who helped us to surprise a family member, good breakfast selection and comfortable

complementary breakfast was good

they have wifi a tv and house keeping is pretty good

good location and pet friendly clean room

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

first floor room and pet friendly

i liked the laundry was on the first floor and the room was big.

that it didn't have anything but coffee for breakfast and then the pool was still closed

location cost free breakfast and cleanliness of the facility

smelled no cable or wifi and i came for work so i needed wifi air conditioned had the rug wet could only use

there were people loitering in the parking lot

clothes in the laundry left in machines but that's just inconsiderate guests

only thing i didn t like is the hallway going to the stairs smells like a dog and the laundry room it was not

no coin machine for the laundry facility

letting randoms wash clothes in laundry room

more often than not, but there are plenty of places nearby to do personal laundry

clean modern kitchen great ac great location friendly staff

close to interstate, easy to find. extremely clean and helpful staff. exceptional breakfast.

pet policy is not fair

gym, pool, comfort, spacious rooms

no regular water for breakfast

the breakfast was good

the beds and the breakfast .

the water in the pool was hot, it wasn t cold at all so it was hard to enjoy the pool

the breakfast options and friendly staff

breakfast could have been better but i understand covid limitations.

i asked for a dirty laundry bag and was informed they didn t have any

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

didn't like that the phone in the room was not working at all, the wifi was down, the picture on the tv was

to freeway, low cost for an overnight stay, plenty of parking for oversized vehicles (we drive a 24 sprinter

breakfast was good, staff was accommodating. everything was well kept up.

great breakfast eggs& sausage

the neighbors kids were running down the hall playing and knocking on doors all night

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

the location, it s quiet, clean and well lit parking lot at night.

lobby was full of laundry carts with linen and towels stacked and tossed on every table

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

i asked where the laundry room was and she offered to take care of it

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

laundry room was disgusting

good but apparently the cater to long term residents as well, because one guy was having his laundry day

pool needs to be cleaned every couple days but other than that, i loved it.

it was a pet friendly hotel.

nice facility and clean, nice breakfast too!

no breakfast. the staff was good.

was clean and the cleaning services was very nice the location very easy to get to we enjoyed the pool the young

pool

beds were comfortable and cleaned but was all that i liked about this place and the parking lot was well lit

swimming pool area beds slept good

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

my husband and i first stayed when our 2 kids were around 8 maybe 7

that they ddnt have room service nor a bar at the hotel

the fabric headboard was peeling and had a bad laundry smell

the staff that help with luggage, valet, restaurant, bar, room service were all great and very friendly

breakfast was excellent! bar was excellent. room was perfect with balcony.

free shuttle from airport but you have to call the desk to get picked up

the pool!

maybe the bar could be opened earlier lol

we didn't bring pets with us but i was so happy to see a dog treat and water bowl at the lobby for pet owners

to its location, you have to walk down the block in order to find any grass for your pet and parking situation

not realize it was pet friendly,to late to change hotels so we stayed anyway

breakfast is great and the bar met the needs of some of my friends from across the street

laundry on 2nd floor didn't work

the wifi didn't connect to my phone

good morning the breakfast wasn't good at all

also, no option for food/room service at 9:30 pm except to go across street and eat

loud at night. cleaning crew had kids in our clean room

had to go through casino to get from parking garage to hotel.

bar was too slow to be taken to our set ; it took too long to order and to get our food

to casino and raisin cane center, free valet parking

view of parking lot

is a hotel/casino on the mississippi in downtown br

located in a rough industrial area, a tramp walking across the parking area, didn't even bother checking in,

the site says it's pet friendly, they tried turning me away because of a kitten

and free parking made it very affordable

the lights in the parking area are so bright that the rooms stay lit up all night

in and out the parking lot is sketchy

super kind staff, nice breakfast, great situation on the lsu campus

think the pool area could ve been better, but with it just being me and my husband it was fine, but had we

the bar closed

staff could have had more towels for the pool area.

wish the pool would have been opened.

location great. ok price. balcony was nice and pool area. luggage carts readily available.

great location pool area was very nice room was very comfortable staff was friendly

i also enjoyed convenient available parking

cleanliness of hotel, breakfast bar and friendliness of staff.

they have parking lot which is easy to go to the elevator

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

laundry was free

the laundry room. please check that all machines are all in working order.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

loved the suites, plenty of room. loved the complimentary laundry as well.

found live roach in kitchen area

loved that it has a real kitchen with a full size stove and refrigerator in it

parking was very easy and internet was easy to get

i didn t have breakfast. i didn t have a kitchen!

no iron and the wifi didn't pick up good

free parking, friendly staff and good amenities, including a laundry

diy laundry facilities a boon mid-trip

big room with great kitchen an clean laundry.

location, free gym & laundry.

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

the laundry room was a plus

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

people that live in the building were smoking in elevator

the room is non smoking but the bed are burnt you have a kitchenette but no plates or pans

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

breakfast ran until 10 and was plentiful and with lots of options

even the parking and outside was well kept

if you have kids, don t stay here

and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check

overall hotel was nice. it does have a washer/dryer available and has a good size gym.

the pool was ok ~ need larger pool towels but again for the price who cares

bettr handicapped parking or at least more of it. the bloody mary's from the bar were excellent

nice location, great bar and staff

waitress at the bar did not ask if i needed anything and i had to keep calling to get her attention ud83dude44

does not have guest laundry.

i had some trouble with the wifi on the second day of my stay onward (though that could have been from a faulty

i didn’t have the breakfast, but the location is great.

breakfast wasn t free & the restaurant/room service breakfast was very pricey.

even my kids said they wanted to go back home

the breakfast was wonderful. staff very nice, clean room and comfortable bed.

the breakfast bar was very nice as well

the rowdy guess that we're at the pool

room had microwave, fridge, ceiling fan, like the bar n grill in hotel

room service didn't answer the phone or pick up the breakfast order left on the door overnight.

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

excellent sized room and a relatively simple breakfast selection that met our needs ready for travelling on

breakfast was good, staff are absolutely amazing! very clean.

we were on a road trip so it was disappointing when we were wanting to do laundry

on the floor and also there was a dirty napkin on the box spring and also the where dead rose petals on the

there was not a pool or a hot tub in the facility.

i also liked the view and the fact that the hotel has free parking (which is a real commodity in nola)

not enough parking , chair in our room was broken

size room on 1st floor next to laundry laundry wss very convenient

pools were closed, no breakfast, wifi didn t work , rooms very hot

room,inside pool,weight room

the kitchen and bar were closed on saturday night, 1/28/17 bc

pool area gate was propped open for non-guests to use and the whole area reeked of marijuana

were on a long trip, and we selected that hotel because it had a laundry

the early bar closing

bed was very comfortable and the breakfast was awesome and the workers were awesome and the bar and restaurant

the wifi didn t work.

breakfast was great

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

the kitchen the right oom was clean location was perfect

ice machine; room came with kitchenette but no pots; elevator sticks which is a little

i needed to see the front desk for help with setting up my wifi, the front desk clerk didn't seem to have a clue

the kitchen was awesome nd the free wifi

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

the room was excellent and the breakfast was wonderful

i just wish they had an indoor pool

the pool and hot tub was a bonus also

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

was up into the am hours setting alarms to go do laundry

detergent vending in laundry area did not work

staff should avoid using the elevators with large laundry baskets during peak elevator hours

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

laundry washer n dryer new

laundry room also got exceedingly hot

pool entrance door broken and closed hard and fast

was clean, easy parking, staff was friendly

there were no clear instructions for wi-fi usage and there was no room service as advertised

first room i was shown was on the first floor and next to the laundry room

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry facilities were clean

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

reserved it because they were pet friendly

front desk staff, 5/10. inside rooms a little noisy due to kids in pool.

we did not find out until i took my kids to the pool and found it to be ice cold

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

there was always someone hanging out in the parking lot

wifi did not work in room, and no furniture in lobby to use it there

i even considered sleeping in my car because it was that gross, but the parking lot was covered in trash and

but (no breakfast)

no breakfast included even though it was advertised and the tv in the room did not work.

breakfast

the breakfast was garbage.

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

laundry -soap did not dissolve

the kids enjoyed the breakfast and enjoyed the lounge area

and with the wifi, i was able to get work done in the room one day

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

the laundry was great

has gym,pool, laundry that you can use for free

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

parking lot was well lit

they didn't keep change on had so you can do laundry

having a laundry on the premises was a plus

we did not have our dog with us this time, but they are pet friendly

location, very comfy, washer and dryer availability, kitchen in suite, shower had shampoo, conditioner, and

bit and i understand that the rooms are 100% non-smoking but if you offer someone to cook with a kitchenette

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

i think we were one of five families staying there as the parking lot was empty

kitchenette didn't have pots and it's a pet friendly hotel but they don't tell you that if you have

it took me about a dozen tries to connect to wifi

i have so many pictures of my family hanging out at pool as kids grow up

there should be more places in the casino to eat

clean, great staff, nice pool ,

the food at the sports bar was delicious

rooms r gorgeous and the pool area clean and lovely view

laundry on site was great

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

only the main door key pad worked so literally every guest was fighting for parking spots on that side

wifi didn t work, the fire alarm in the hotel had a wiring problem and caused me and my guests

there is no lobby or waiting room we waited for 30 minutes in the parking

laundry room

there was nowhere to do laundry at this location which would have been helpful on our extended stay

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

there is also no way to do laundry at this location

it wasn t enough for everyone they were very short staff in laundry

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

i didn t eat breakfast. i did however order room service and that was amazing.

better breakfast

i love the location and ambience of hotel. room service was excellent and prompt.

i ordered room service and the food was great

the location is great an that it has a laundry facility on site

the staff. it was hot. their wifi didn t work

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

the wifi was not working well and the staff could have been more hospitable

wifi was never able to be use but charged $2 a day for it

place was super clean, we could use the laundry, which was fundamental for us

laundry room is clean with newer machines

parking lot is rough but functional.

the entrance and parking are works in process but not problematic.

convenient and safe parking right at your door

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

way to get coins in the lobby or laundry room

room they first provided was right across from the laundry room

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

dryers in guest laundry were inoperable.

the possibility to wash laundry :-)

laundry on site

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the wifi didn t work and we couldn t get a hold of the receptionist after calling more then 3 times

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

no breakfast option

there were no breakfast.

people smoking weed in the parking lot

did not have a breakfast.

they have bugs and pet oder

it's in a very nice area and they have breakfast in the morning

the pool was not open and it was hot. kids could not go swimming, so it was a a disappointment

this place would probably be okay for college kids en route home, but you definitely get what you pay for

the breakfast was great

the $20 per pet fee. it should be listed on the website.

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

pool was nice the manager was nice and didnt have any additional deposit or anything

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

pool looked clean and nice, although we didn't use it

the pool

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

no breakfast

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

it was pet friendly

great parking

no trash bag or laundry bag

nice pool to cool off in

like the fact that my room had two bedrooms and a full kitchen with a fireplace

they had breakfast and a late check out which i need because my car had broke down

parking is convenient, and the location is perfect for shopping and exploring on foot

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

floor that we were on someone was smoking and we had kids with us who has a breathing problem

the pool area was clean

the next morning my kids and i get dressed and head downstairs to go swim

wish there was an outside pool

no laundry mat

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

i was next to the gym but was not too bad

pet friendly, clean rooms, hot breakfast

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

the laundry room dryers price was raised while we were washing which was frustrating

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

housekeeping, laundry didn t work, didn t look like the add

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

property itself was very nice, the lobby was clean and welcoming and the parking lot had lots of space for my

awesome people work there and breakfast was great

breakfast is served in a box and there is no juice for kids only milk

breakfast servings

noise heard outside in parking