laundry service that includes the price was excellent

) welcomed with a beer, stored our bikes, did laundry (free of charge)

he organized my laundry and fixed a really nice breakfast

and friendly host, clean, comfortable bed, wifi works well, enough space, stinky hiking clothes washed for free

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and

the restaurant and bar were not open i. the evening and not much to choose from in town.

went to bar that evening got a drink but when i went to leave i could not find bar staff to pay

it is what i call a classic spanish hotel, wood paneling everywhere, that incense used in churches greeting

clean and spacious room

had to hunt them down in the kitchen

you need to take some complements for the spa and we could not access the spa despite having paid for it for

extremely friendly and welcoming staff. the bar is also very unique with very good tapas

wifi didn t reach my room. gas station at the front door.

hotel on the edge of town, breakfasts are an option bought from the attached bar / restaurant

the hotel has an excellent cafe / bar / restaurant

bar / restaurant with good no-fancy food

friendliness of the reception, the staff in the attached bar were all polite and welcoming the whole ambience

guadix ashame! no way to connect to wifi!

great value for money, good food at bar connecten to hotel

wifi in the room was poor due to poor signal strength

small rooms. cleaning fragments smell over the entire hotel. poorest wifi ever!

the restaurant is big, it doesn’t open until 8pm which didn’t work for us, 4 young kids with us and after

and bar little bit cold for sitting in

it's also a good option when you are there with little kids

restaurant is very pleasant with a great breakfast and plenty of variety

the hotel has large games room with football and pool tables, a separate gym, reception room equipped with

half board and main restaurant was closed , which i did not even bother having dinner in the bar

easy access from/to the highway, wide parking, a restaurant inside the hotel, a bar and a gas station

large room with spa bath

the wifi is useless and needs an upgrade. also the tv programme selection is poor.

good wifi

they are pet-friendly and had great food

the gardens and pool were lovely

atmosphere, little pool, clean kitchen available for all the customers

breakfast, just 2 slices of toast with butter jam and traditional tomato spread for 3 euros each no

breakfast was not cheap but as long as you have time then it's well worth it

wifi does not work in all areas

easy parking outside the door

is no wifi signal on the top floor

was a pool but it was dirty, even didnt want to sunbath and go to the pool because it was pretty dirty

breakfast, pool, fab views

secure free parking, very clean, our studio was very spacious with high ceilings

spotlessly clean, great buffet breakfast and optional afternoon tea

the pool area is well maintained

for those travellers touring by car this is ideal as parking is plentiful , safe and free

the breakfast was excellent - good choice with local and homemade produce

also, they assured the laundry service within 24 hours

the fast wifi

good breakfast, great pool, great price

local bus stop nearby. excellent wi-fi. very good breakfast. good restaurant next door.

also, the gym on the roof top only consists of a few cardio equipments

no laundry facilities.

cost of laundry was a little excessive.

gym is old and full of old and damaged equipment

unfortunately the gym and indoor pool weren't open.

i didn t like that the spa facilities were not opened all day.

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

the only thing, the wifi was a weak in the room - we could still use it, it was just slow.

room service non-existing, mainly due to the shortage of staff they are

we could hear kids shouting, women shouting, men talking very loudly

was exceptional and we stayed 2 days with 4 years old kids ,they love it

laundry services was prompt and reasonably priced

great facilities and bar open late if needed

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

the view from the terrace bar over the city is exceptional and this is where you eat and drink

we didn’t pay for a view… the breakfast room / bar certainly had one

wish there were more basic amenities provided to the guests like disposable slippers and laundry

great wifi

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

clean. comfortable. close to alhambra. good wifi. big enough. our room was quiet.

wifi was non existent in my bedroom but available downstairs. a minor gripe.

the property was also close to a laundry shop, a few grocery stores and restaurants

swimming pool is overated, i will say it's a paddling tub

wifi didn't work in our room

the place also has a small swimming pool, but we didnt go to it

the wifi wasn't working properly but they were fixing it

the bar and pool area were a nice place to chill out

room clean pool area fab pool cafe excellent

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

loved the relaxed pool area

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

restaurant was closed but we knew that before booking, but bar food was very good

the breakfast buffet was one of the best i've ever had

breakfast was excellent

our laundry was returned with a pair of trousers that were not ours. not resolved.

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

the first night, we ordered food from room service

spa would complete the experience at this hotel, especially if you have nothing else to do in the

the laundry also collected from this point very early in the morning and very noisily

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

we had some laundry done and that was the most expensive one

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

laundry one small load 140

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

wifi was poor with no internet connection

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

the included breakfast was very good

a coffee bar within the hotel

very nice hotel, good location, good staff, clean, good wifi, great breakfast

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

and the laundry prices are extortionate - 9 euros to just iron a shirt

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

we were told to give clothes for laundry which can be expensive

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

good wifi

small but comfortable and relaxing pool area on the rooftop

spacious rooms clean facilities nice pool area good hotel gym most importantly - exceptional staff

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

poor wifi in room.

wasn't sure about the gym opening times - but ended up being too busy to go anyway so wasn't an inconvenience

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

roof terrace, breakfast delicious and plenty of choice

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it

the kids loved the family room

no bar but not a big issue.

wifi wasn't very good as it only worked if you were in the bathroom

wifi spotty

the wifi basically didn t work in the room

bar in the hotel was not really open and it didn't have a full selection of drinks available

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

wifi didn t work for us on any devices we tried sadly.

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

no slippers water pressure not enough laundry was a bit expenssive.

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

wifi was pretty

good breakfast and serviceable gym

the kitchen utensils were cheap the furniture was very cheap

and the wifi really didn't work in our room

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

room service would have made it heaven!

the wifi was slow inside the room though.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

great location, charming rooms, great wifi, helpful staff

great wifi also

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

room, wifi connection worked well and within walking distance from the main attractions

wifi was reliable

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

stayed in room 16 which is just opposite the laundry room

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

it was nice to have a laundry service -very reasonable price

there was a very good laundry service at a reasonable price

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

small kids under 5 need to pay for breakfast even though they barley eat anything

had no wifi connection in our room

also, having specific schedules for kids or adults its unique

cheap efficient laundry service

good to have a safe and also had some laundry done

doing laundry there was relatively

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

laundry service was fast and affordable

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

ordering room service the online feature didn't work or respond

first room we were given was beautiful, but didn't have wifi

varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

wifi is a nightmare

wifi failed for 2 days, not being able to connect

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

had a terrible wifi signal in my room; i couldn't connect at all

wifi worked well too

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

was clean and good facilities apart from wifi

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

attention to details, central, clean, hospitality, tasty breakfast, perfect!

would have liked a proper bar and didn t detract from a good

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

wifi was terrible

interior view was not specified, and wifi never worked. never had my roomed turned down.

wifi access during my stay at this hotel due to network rooter trouble

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

the jacuzzi/spa bath was amazing

accommodation has no kitchen facilities, at all

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

fully functional kitchen with tea and coffee supplies

the wifi did not exist and when the staff was asked via booking messages they stopped replying simply

no wifi (the name advised on the welcoming message not available) and no answers about this from the

comfortable bed and good wifi

the kids loved the breakfast (a bargain

we had a room with the balcony and the wifi was terrible.

the tv worked great, as did the free wifi

the kids loved the breakfast (a bargain

the room was very comfortable, and the wifi was solid

no wifi in most parts of the room

biggest problem - wifi was very spotty throughout the hotel

room service every day

wifi shows we are connected but we are unable to send photos or upload to social media from any

booked months in advance a superior room for me and my 2 kids

beautiful breakfast area and wonderful afternoon tea

wifi signal was very poor

breakfast was delicious, but a little expensive for spain. still worth it.

the breakfast food was excellent with many choices

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

they had a rooftop are with a pool

was given a complimentary upgrade with a spa bath

there is no laundry service

laundry done in 1/2 day for 22

clean and comfortable with good wifi and shower. parking free in the hotel car park

- close to albaycin, alhambra and city center - fast wifi - fair price

a recommended tapas bar los manueles and restaurant is downstairs

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

lovely hotel, very central location, with parking and a small swimming pool

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

or anything else as staff rarely seem to wander into the restaurant (always had to go to kitchen to find

next to noisy laundry

the wifi was very slow

good wifi, clean, helpful staff and spacious quiet room

good breakfast (although the same every day), friendly staff, decent wifi, good value for money

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the breakfast was lovely with plenty of choice

a bit dated tv and wifi ...

complimentary breakfast not included & had to pay for it.

that did not have laundry service

wifi didn t work. the staff tried their best to fix but failed.

wifi wasn't great, if you need wifi for business then have another option with you

wifi was a bit spotty but we were in the top floor.

everything was great! wifi not super fast, but fast enough.

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

great staff excellent bar and breakfast service and helpful staff

location lovely bar fabulous staff most comfortable bed and pillows

wifi was not with optimal speed - gym is really small - however you can train there on one machine

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

excellent wifi

wifi was good

wifi speed was variable during my stay

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

location was great, the staff were friendly and the room size for 2 adults and two kids was great

this hotel is amazing, it's really a breath of fresh air. wifi works great.

we were offered a free sauna and gym, but we didn't use them

gym and spa were shut

and a well-equipped gym

it was friendly and very comfortable, with a spa onsite which we did not have time to use

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the

fountains flowing outside and in side . pool warmer .spa jets all working

helped with getting to various areas and arranging for laundry service

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

the hotel quoted euro 40 for laundry.

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

the staff. free wifi. location.

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

excellent value for money - even the room service prices were great value

we had a well sized room that was very comfortable with a small kitchenette.

the bed very old and not comfortable. wifi

good wifi for getting my work video calls done (occasionally dropped but still good)

double doors so nice and quiet, good wifi

hotel has the best location, bar none

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

good wifi and nice breakfast

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

clean room with great room service and little touches

hammam and roof bar excellent

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

ideal location, rooftop bar excellent and the staff / service were exceptional.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

air con very good, wifi excellent

wifi was a no-go for any video call.

could not get wifi except for a little while at start made life very difficult

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi worked well, great location, ac was cold, staff super helpful

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

everything was good. got early check in as well.

the pool area located on the rooftop is extremely hot in the sun.

breakfast and the amazing pool in the roof top facing alhambra

wifi was just too slow

the wifi sucks super slow

the wifi didn't work the first day so we asked to be moved to another room

wifi was shotty

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

clean and tidy. great location. bar prices very reasonable for hotel

wifi was very erratic

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

poor breakfast options

breakfast is good and personnel good

central in the city centre and close to some attractions and the breakfast

the breakfast included

kids crying next room no shampoo and body gel

the only con is that wifi is extremely unstable.

spa and massage was excellent

shame that the spa costs extra...

room, really well equipped and with rooftop bar with views to the alhambra

the rooms are lovely, spacious and so comfortable

our room was next to the laundry room, bit noisy in the morning

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wish that i had found the hotel bar earlier than i did

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

there is a gym and sauna. it was good. bed was very confortable

sauna and spa were under renovation. area has quite a few pickpocketers.

excellent location. fast wifi. quiet and tidy.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

always happier if there is a gym!

there is no pool, gym or any other sports entertainment

bar/cafe facilities on monday

even passwords for wifi was

good wifi

wifi didn`t work

wifi is horrible

weak signal for wifi

were given a room that apparently shared a wall with the laundry or utility room

additionally, the gym, while not extraordinary, is quite comprehensive

hotel and great breakfast

very pleasant stay. great breakfast.

gym equipment wasn't functioning.

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

also laundry delivery happened both days before midnight right under our window, which we could hear

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

poor wifi

at breakfast efficient but a smile in the morning would be great :) worthwhile mentioning is the pool - not

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

location , room, laundry service . staff

great location and free communal mini bar with pastries and fruit

very friendly staff and excellent breakfast as well

breakfast was good but could have had a few more fresh items

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of