the pool is also very cold

2- the description mentions there is a breakfast included, and there is, but if you don't eat eggs, there will

spa has great view and nice ammenities

finally, they did not book me and my partner into the spa as we had agreed on previously

a bit slow when ir comes to room service.

the food was good at breakfast, the hospitality was nice.

we also enjoyed couples massages and the terrace pool

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

flexibility on dates changing, the spa is not at the hotel the bed are not that

the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was

the people were very helpful and even once did our laundry for us for free

even though there is valet parking, you can create a traffic jam in just one minute

the woman at reception was warm, welcoming and they offered valet parking

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately

the rooftop restaurant and bar were excellent amenities

wifi did not work in the room first night

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

all spa products in the bathrooms, which i like because they are high quality and this is better for

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting

slow: it took over forty minutes to get breakfast served and over 50 to get the car frim valet parking

laundry facility across the street

and breakfast great

is its an old improvised hotel, with humid rooms, terrible bathroom smell, non working tv, bad wifi

wifi was a bit weak, but my room was all the way at back.

jungle atmosphere, comfortable room, clean and there are a parking lot

were friendly at check-in, wifi worked great, shower was hot, good location near town centre and very near bus

nice decor, parking

cold pool

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

the hotel had a wonderful restaurant and spa as well

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

spa service next door a bit pricey but nice amenity

the breakfast was good and the service good.

hot tub water and pool area dirty

the place has a pool with lounge chairs

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

pool was great, didn t get a chance to play golf.

scenery is beautiful, the service excellent, the spa is very good

pet friendly, besides beautiful green areas and nice tennis courts

great golf course, very clean rooms, nice pool, excellent food.

was intermittent in the room however very good around the pool, restaurants and lobby areas

you could hear from your room kids playing at the pool

a lot of kids screaming

a superb spa and activities por kids

el spa y los paisajes

parking spaces and getting in and out by car is always a bit tricky since road to access the hotel

the pool was dirty

nice green spacious outdoor pool area

quiete, nice garden with pool, we also liked the patio with dining area

nice, cozy and clean, parking lot & pool

fact that the water in the pool was not warm enough

quiet comfy nice people. the pool and hot tub need updating.

on top the prices at the bar and restaurant are way too high (even more expensive than in europe), the value

from the room in the morning are just stunning, service very nice and eager to help, and the pool area perfect

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room

in my personal opinion, this type of resort is noy ideal for kids.

the hotel is somewhat old and not refurbished the restaurant and bar were closed during our stay

the breakfast was good but hard to enjoy after not sleeping well in discomfort

the breakfast was good

staff was extremely friendly. the included breakfast was excellent, very clean and safe.

breakfast could be more on the plate

rooms were smaller than expected. they charge breakfast for children.

was perfect everything you needed, breakfast was superb and good selection

the breakfast was delicious

the breakfast is good but the coffee was some

the breakfast was good

great parking although very sloped parking lot beneath the building

the location was just what i wanted and while there was parking, i ended up parking on the street easily without

not a very good parking lot

great price, nice room, parking included.

location and wifi

laundry services were a bit expensive but i didn t find a laundry mat nearby

laundry is too expensive

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service

room service was slow and expensive

small but qualitative gym

plus there's room service for both food and alcoholic drinks

save parking deck inside the hotel building good wifi

breakfast was delicious

also the price included the breakfast for the next day

friendly staff, clean facility, breakfast, parking

the parking situation is hillariously disfunctional

a bit annoying would be the staff from the laundry passing by the room at 8/9 in the morning to ask if we need

rooms comfortable and clean, breakfast good

the indoor pool

definitely some sun bed are missing at the pool area

was according to what you expect from a good hotel; complimentary shuttle service from the airport, professional

the hot food available at the breakfast could have been hotter

everyone was very nice and helpfully breakfast was delicious

pet friendly

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

cleanest friendly location breakfast delicious

woke us up early in the morning offering laundry and what time they could clean the room we didn't have enough

breakfast could be

staff very friendly and very good location very good breakfast

poor menu on breakfast

breakfast is good

room service takes forever

room service delivery took so long and the food was almost cold room heater made so much noise and

wifi

very poor wifi

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

the parking lot

the breakfast and the attention of the receptionist in chief were fine.

diana's service wasn't hospital at all, she just denied my shuttle instead of provide solutions

was super clean and late check out as well

the breakfast always had the same options. the channels on tv were limitated.

large comfortable bed, good-sized room. convenient car parking.

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

fruits at breakfast was the highlight of this staying

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast could include more fresh products or eggs.

me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars

tight parking required some skill to back out.

parking is not confortable

very limited parking space.

usd per hour and the twit at the front desk would not even call us back when we told him that the wifi did not

parking lot room

free parking. nice staff. good location for who is passing through.

restaurant waiter was not pleasant and asked for a tip when breakfast was included in the service

hot water , no wifi , no answer the front desk phone , no security box , no heating no help from anyone i paid

hotel didn t have wifi , didn t have hot water, didn t have heating and the safe didn t work

the pool is cold the spa has no employies

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the wifi was a bit slow

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

wifi didn't work in my room and the breakfast should be included.

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

i liked the thin pillows. early breakfast,

the breakfast was really good during our stay

the breakfast is far from standard

the hotel could do an effort to upgrade their room service food menu

pet friendly

the pet friendly

pool was very nice

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

free parking and free wifi. great location and friendly staff.

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

good location, great breakfast buffet. good value for price

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

much everything, except the breakfast, which was good

good value and close to the airport. breakfast was provided as was an airport shuttle.

easy check in. great breakfast. good value.

the comfortable room, and the breakfast where fantastic.

good wifi

breakfast loved it, as it was buffet

the gym is not well maintained

breakfast included was disappointing and the space to seat and eat was crowded

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start

the building and all the facilities, breakfast was really good and bed was comftable

breakfast could be better

they have working wifi and the heating worked!

the place was mostly clean and near the shopping mall. free coffee and breakfast!

it has free parking

cleanliness, location, friendly staff and the breakfast

great location, security at the parking, practical, comfortable beds

breakfast advertised

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

breakfast was very good and room was clean and comfortable

i liked the location and the overall design of the room. the breakfast was also good.

very bad wifi, can't stay online for more than 5 minutes

they have single use and styrofoam dinnerwear in breakfast

breakfast every morning

a/c did not work, did not get the booked room, pool was out of service

staffs very polite, mainly from the kitchen

gym

normal breakfast, not good but also not bad.

parking attendant was great

very basic but spacious room . private parking available