the pool could have been warmer

i loved the convenience of being close to the beach and the continental breakfast was great

parking was tight

more parking

the breakfast was good

kitchen was large and well laid out, and it was great having an in-suite washer and dryer

flaky wifi in the room, only 2 forks in the kitchen

kitchen wasn t very stocked

everything was clean and pretty well stocked kitchen

dish washer in the kitchen

especially appreciated having an in-room laundry

were clean and kitchen was fully stocked

perfect location for our golf trip

kitchen vent was out of order

nice fully stocked kitchen

wifi never work during our stay

our dryer did not work, and the pool was cold and boring

pool had a ton of leaves and sticks, didn t feel very clean

only thing i wished for is later hours for the outdoor bar and restaurant

love the room, especially the kitchen.

is no room service in terms of food being delivered

we always love this place. third year in a row. i love the pool/beach side bar and the hot tub.

rooms were very spacious, clean and comfortable

it was very nice to have a washer and dryer and that the property provided the necessary laundry soap as well

view over the ocean was great, in room laundry was great. staff were hepful

the decor was beautiful, beds were very comfortable and the kitchen was fully equipped with all the necessities

updated everything and the pool was beautiful especially at night.

accommodations were great. people were very nice. pool open until 10pm. nice big rooms.

walk distance to the beach, breakfast, laundry at the building

breakfast was excellent

pool area

clean and upgraded. new pet area and parking lot, renovated rooms

left before breakfast

onsite laundry because i did two loads but hate that it coast me $10

there was pooling of water on our floor and the laundry room floor was soaked with water

coin laundry, no change @ desk, a/c loud &vibrates beds which are hard

enjoyed the tasty continental breakfast, the proximity to the beach, the swimming pool availability, and the

stay too far from beach no bathroom near pool had to walk to different building for breakfast and gym bed made

says there is a fitness center and laundry facilities

also, the property did not have on site laundry use for guests

a laundry facility would of been helpful too at the hotel

- no laundry - no microwave - no hot tub

the air conditioning cycled between too hot and glacier freezing and there is no way to do laundry if you re

laundry room had a lot of sand on the floor and in the dryer filters

the kitchen was closed the next morning because the equipment was broken

location and cleanliness. the roof top bar was also nice.

the rooms were clean, the staff was nice and accommodating, the roof top bar was everything

loved the rooftop bar and pool

the laundry needs improved. everything was clean but sandy especially the sheets

we stayed on the 3rd floor and had a coke machine , ice machine , community microwave and laundry facilities

they only had laundry on the third floor and fifth floor and all the machines weren t even operational

being across from laundry room with no door

of housekeeping and cleanliness of rooms, hallways on every floor with soiled carpets, soiled laundry in hall

laundry on site

there are laundry services onsite and the grab and go breakfast was really good

they have on-site laundry which helps

staff was very friendly, there was a laundry facility, our room felt like we had all the comforts of home, and

laundry facilities were very convenient

times i caught an oder of sour laundry smell in the room

location, pool, proximity to the beach. they laundry facilities were also really helpful.

the other complaint is that i called ahead of our trip to find out if laundry facilities were on the property

close by to restaurants and golf

it feels like an apartment - love the kitchen amenities, two sinks, deck, bed, pillows.

room was directly across from the laundry room, the walls were paper thin, and i was disappointed that the gym

gym, pools, beach are great- rooms are very comfortable

proximity to beach amenities, pool, bar, gym,

'will bring my golf gear next trip

what we didn t like about the first day in this time was we were able to swim in the pool but i mean it it is

i don't understand why the laundry room is in the gym where once again someone can sit and watch you

staff exceptional, kitchenette, laundry,

every detail from the room to the staff to the laundry room was perfect

electronic laundry

i had a single queen bed with a pull out couch and full appointed kitchen

there with sliding glass that rattles very easily especially when a washer or dryer is on in the laundry room

nice rooms! clean. stocked! great breakfast nice desk staff

we were able to get right on the bike path from the parking

pool wasn't heated

there was no hot water for showers. no light in parking lot at night

the room was steps away from the pool and laundry facilities.

pool, bugs in room, double beds, poor laundry facility

nice lil' laundry room 2washers2dryers (2nd dryer on far right is hotest

maybe a map on the door inside the rooms showing where the pool, ice machines, & laundry are located

we were placed right under the laundry mat and get no sleep

spacious villa was perfect for 4 6 people, with a full kitchen, living room, dining area, and washer/dryer; huge

hotel pool was a hit with our kids

living room, dining area, and washer/dryer; huge master suite with jacuzzi, quiet serenity pool, which we often

kitchen had everything you needed

hotel pool was a hit with our kids

don't want a big breakfast, on property rt store has coffee,

we loved the breakfast and the selection of choices on the menu b

we spent a huge amount of time in the pool which was really fun perfect for beginning swimmers

the hotel is beautiful, the staff at the spa was great

5 star treatment at all times from the valent to the poolside service to the golf cart shuttles

we had great room service

the expenses, breakfast should be included and parking

brand new, nice breakfast hotel, smiling staff, great views!

room service was timely and absolutely delicious

was very clean and comfortable, staff was very attentive and loved the rooftop bar /

were not able to get laundry soap from the hotel reception desk although we were told that we could

i did not like the fact that i could not get to do any laundry.

very unmotivated to get the job done for room service we wait 2 hours for chocolate milk for the kids

had to use hand towel to wash kids

out, but they did place us in the nosiest part of the hotel, the room right across from the gym and beside the

the snacks were a bit pricey. there was no change machine for laundry.

and bar was nice the bed and pillows were pretty comfy i like the variety of hbo channels on-site laundry

spacious suite and guest laundry

the gym and laundry were also very nice

i ask if she could pop this and she replies, like im asking her to wash my dirty laundry, you have a microwave

all of the staff from the manager at the front to the laundry staff were so very nice and personable

amenities promised online are not available (housekeeping, minibar, kimpton kids, laundry)

the towels were still in the laundry

our room was across from the laundry room. lots of loud talking from staff doing laundry.

room on the first floor was directly across from the industrial laundry which housekeeping used as a home base

no laundry and no breakfast.

it would have been nice to have a guest laundry.

there s no laundry facilities.

pet friendly and welcoming

we took our dog and accommodations with a pet were outstanding

two fireplaces in the main quarters were wonderful to sip hot cocoa or warm apple cider provided all

you're a light sleeper, you may hear a little bit of sound as people go to breakfast in the morning, but that

having breakfast on the balcony near our room

this bed and breakfast needs no improvement!!!

the breakfast was amazing

the rooms were wonderful, and i really appreciated the laundry services

location of the hotel was perfect to access the busy river street, also the free breakfast and laundry room were

the laundry was good and we were pleasantly surprised to find it was free

separate laundry with free use of machines

bed, room, noisy, room was close to the gym and laundry. parking.

the firepit so the kids got to do s’mores, pool was amazing and loved the free boat ride across the river�

i ordered room service and my food was delicious and timely sent.

movie and s mores for kids, great atmosphere overall

i didn't like having to go through room service for everything.

i loved the outside bar & sitting area

there is no pool, hot tub or other amenities

fireplace in room was great to relax by after a long soak, and to eat breakfast next to in the

everything went well! i do wish the fireplace in the

very nice. breakfast and hordevours were excellent. very helpful staff.

comfortable room, exemplary staff, amazing hors d’oeuvres and evening dessert, fabulous breakfast

it would been nice to have a place to hang up cloths and a bag for laundry.

wish they had on-site laundry.

we had 2 dogs and the hotel is very pet friendly and the staff were too!

was no breakfast but complementary cocktails were offered and there was a pet goodie bag gift for my dog

nice quiet bar adjacent to lobby where we could enjoy a glass of wine

our room was in the basement by the laundry so it was a bit loud a few times

shower set up borderline dangerous found dirty laundry from previous guests in

our room was right across the hall from the laundry closet and it was loud at a very early part of the day

no laundry facilities

parking was a bit of an issue due to savannah's restrictions.

breakfast was wonderful

breakfast was 5 out of 5

breakfast was amazing, the staff was excellent and the location can not be beat.

morning breakfast was fantastic

breakfast and location were great, with a walkout door straight from the room to the park.

the pool service was not as attentive

lovely rooftop pool with lounge chairs and bar

thoughtful design, although the pool is small it is a beautiful setup, really comfortable

location very chic hotel beautiful bar & roof top pool

were a little cramped, lighting everywhere was very dim, hallways too dark, lounge and bar very

holiday inn in three days with no working coffee maker in the room and no dirty laundry bag and no tv

no room tidy service on 2nd day. no laundry facility

no laundry room. i fixed the toilet.

the pool is really nice

gym. small but good and very clean.

only negative is that the restaurants and room service close early

super family friendly, had a treasure chest of toys and games for kids

nice rooftop bar and seating area with a pool

hotel with friendly staff and an awesome rooftop pool and bar

a few gym machines were a little hinky

there was no fridge in the room or laundry facilities onsite, as i was travelling from overseas this would have

there was no laundry available, which isn't convenient if you're on a road trip &

no laundry room with machines to operate ourselves

had a few issues with the wifi connection

room service was not performed on the following day, do i need to inform the front desk for service

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

brick wall with old fireplace on one side and large mural on the other at the head of the bed with a window

there is a pool, hottub and fireplace outside with direct access to the beach

cleaning ladies through a bag of my dirty laundry away that was near my luggage

i love the historical atmosphere and the breakfast was wonderful

great bar and food

also the breakfast and the happy hour was a great bonus

oh, and without a doubt, the breakfast was the best -- far beyond the usual hotel's

for example, it said breakfast was included

free breakfast was not good, the lobby is too small and there is no small sundry very important to

breakfast was excellent

i did not go to the spa area but i heard their services are exceptional

many parties in the hotel the breakfast was miserable and i didn't expect that in this luxury hotel we had to

wifi was not free, we were charged an additional fee for it, a mandatory fee even though we didn't

the rooftop and first floor bar are a perfect place to start and end the night

both the rooftop and basement bars were decorated festive and the bar tenders were top of the line guys with

staff was very nice and friendly disappointed because there were no room service the restaurant downstairs was

rooftop bar was only open until 830 pm.

includes all kinds of extras like daily free breakfast, soft drinks and water, wine, dessert, and laundry

i loved the cozy fireplace at reception upon entering

staff was amazingly friendly and breakfast, happy hour, and dessert hour made stay. great value!

super friendly and helpful staff. good breakfast quiet surroundings

i highly recommend eliza thompson house to adults looking for a 5-star bed & breakfast experience

room lacked laundry bag

laundry option, but a hint given where to find it in town

also didn t like that there was many young families there- loud kids that weren t supervised

lillion, phil, and neena were extra helpful, as well as the entire bar staff

i just miss the room service coming on real plates with real silverware...

stairwell cluttered with laundry and

safe because you couldn t access room floors without key since elevators took you up to roof bar and back down

the staff at the rooftop bar unfortunately was less than welcoming.

microwave not offered, no menus in room with times room service ended

the roof top bar is the best in the city

beds were too firm for us and the sheets overpowering with laundry scent.

free parking was a bonus and the walk to the river was a photographer and history buff's dream

he helped us find a mechanic for our car, make a reservation with the shuttle company, and he even checked to

wish the fireplaces worked

the lack of parking.

room service would be nice and laundry

there was also no laundry service and they weren t able to recommend one

we requested early check in they made us wait 6 hours. we checked out early.

why do hotels put in toilets for little kids/people?

beautiful pool areas that we didnt have the opportunity to use

no room service due to no restaurant

the gym was a bit lacking.

the room and the outside bar area

the roof top bar was great!

wifi absolutely non existent in room

rooms, broken bathroom door, restaurant overpriced with long wait time and bad food, no guest laundry machines

a girl to please make my room and she told me that she didn't have time, a good lady from the laundry department

our room was directly above the laundry facilities and close to the ice area, which were both very loud

chairs are stacked on tables in the dining room, brown delivery boxes and laundry bins are in sight behind the

it seems to be located right above their laundry and you can hear it during the day until 7

washing machine in laundry room out of order (inconvenient for 8 night stay)

laundry room was awesome, as well as continental breakfast

had laundry facilities but no quarters available to sell to user

i was told there were not any linens in the laundry room

clean, good breakfast buffet, nice little pool and gym

staff and location were great! pet friendly

the pool and spa need to be cleaned and updated

the staff was wonderful, and as a pet friendly hotel it was really nice to be able to walk very quickly to

no room service, or breakfast downstairs.

00 very nice hotel , you don t need a car everything is at your footsteps, very relaxing pool and jacuzzi

wasn't a laundry facility on site and no breakfast

laundry staff were all fired one of the days we were there per the reception desk

laundry both washer and dryer were big got all my clothes done in one load

map in the room said there was a laundry but none available

no laundry facilities, since they launder out & no laundry on weekends

i liked the vending machines and laundry and kitchen

also, the ability to cook and do laundry

laundry room ceiling had a water leak & there were towels all over the floor in front of the dryers

hotel in terms of comfort, rather clean, friendly staff, free wifi and parking

kitchen in the room - i love it!!!

at the reception they did not have change for the laundry

laundry facilities definitely important for us to have

one laundry room for 6 levels of rooms

location spacious room laundry room working area in the lobby

the laundry on the 4th floor was the most disgusting thing i have seen

laundry services are excellent, staff at the restaurant is very polite and helpful lady

appreciated the coin laundry on our floor

wifi connection didn t work

trash cans at pool and on patio room service spotty restaurant/bar hours too brief

no room service so our trash was overflowing from water bottles and coffee cups

no laundry service on a friday at 9???? for this rate an express service would be the minimum

room service was insanely expensive and horrible. was not up to 750 a night standards

no pool, sauna wasn't working, small gym

room service never did pick up the dinner trays even after pushing the button several times.

it should make you wanna order room service for a week and never leave the

had we not asked our clothes would have been at the laundry when we had to leave

6) late check out

kids did not want to swim in a 3ft deep pool

pet friendly

the rooftop bar

pricey for what you get, no laundry facilities, no information from the staff to aid your stay, the bathroom

no hotel bar. worst tv remote. no laundry bag (unlike most hotels).

dirty laundryman bagged left outside door

the staff were very friendly and accommodating of a late check out request

lemonade and cookies in the early evening was a nice touch

location is great, staff is friendly and supportive, laundry facilities a bonus.

nice bar area, although i didn t have a chance to have a drink there

the breakfast was delicious. staff members were very friendly and considerate.

breakfast was not included

both of our rooms looked directly into the gym pool, where a person coming out of the pool would see into our

laundry noise needs to be fixed

and it sounded like we were near the laundry room

there was a shortage of wash clothes so i had to wait for laundry

the laundry machines too noisy through all the building, very early in the morning

great experience! gentleman at the bar was very friendly.

i looked and looked for the roof entrance from the 8th floor and did not know it was through the laundry room

bonus point goes to the coined laundry facility

breakfast a bit ordinary but on a par with other hotels in this price range.

5 pm we checked it, had a photoshoot at 630 but i had to get my kids ready and my self in that hot room with a

very clean. exceptional customer service from bonnie and the custodial who cleans the pool!

there were no towels at the pool when we needed them.

bird feathers in pool

tasteless breakfast, under- equipped gym

our room was ready early and we were able to get an early check in

the server was very polite and helpful at breakfast

laundry facilities on site were neat and clean

kind to my three year old, patient with me almost breaking the guest laundry machine, and so many smiles

all washing machines in the self-service laundry out of order, see photo 7

hotel need to separate a floor only for those who brings their pets

nice big rooms with kitchenette

the facility offers a pool, exercise room, ice machine, free breakfast, laundry facility, kitchen in the rooms

with a stovetop, sink, garbage disposal, dishwasher, refrigerator, ample cabinets for storage, a laundry room,

location is excellent and easy to get downtown.the laundry facilities are nice.

are told to put our trash and laundry in the hallway which does not look nice, and attracts critters

the pool, the balcony was nice.

laundry facilities uses quarters, but you have to leave the hotel and go across a 6-lane street, to

all the dirty laundry outside in the hallways

laundry is inadequate

were the same clothes we drove in, in the trash bags that we were told were the only type of laundry bag you

they also have a laundry room which was really

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

i never could get into the laundry / ice room

not super central, had no idea about laundry service at the front desk

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

the room was comfortable and right across the hall from the elevator and gym. valet was nice.

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

also, there are laundry facilities at the hotel

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

booked this property partially due to laundry facilities

good location, nice pool, good breakfast, comfortable bed

laundry room needs quarters to use and detergent vendor out of order

the available swimming pool, gym and the board games. nice!

pet-friendly dogs are just too loud, and should be accom. on a certain floor or wing

pet friendly is an understatement

the hotel is pet friendly

there is plenty of storage space, a washer and dryer, a beautiful kitchen, a cozy living area, and very

loved the decor, kitchen in the room, very comfortable bed and linens. staff was wonderful:)

the laundry lady was phenomenal and kind though

hotel provides breakfast, coffee, laundry facilities etc which is very good for travellers like me

the laundry with soap cost us $6 a load

kids wanted to swim but the indoor swimming pool was freezing cold; maybe adding a pool warmer would help

hot buffet breakfast was really good. front desk staff were friendly.

they need to update the dryer in guest laundry

my wash finished very wet and it took me 3 separate times to dry my laundry

pool hours were short

room overlooking the pool with a balcony!

great stay for the price. kids enjoyed we had a blast will be coming back soon.

laundry facilities

like to do laundry while i'm there and i wish it would be free

comfortable bed, great shower, clean guest laundry facility on 2nd & 4th floors

don't put your guest by the laundry room!!!

i did not like the pool was not open but understand the social distance was the reason

and two baths which gave my friend and me our own private living areas with a living room, kitchen and dining

was great and my kids used the pool during our stay

pet friendly, kitchen

nice appearance. ease in parking. nice pool. grateful for the luggage carts. with easy access.

was great and my kids used the pool during our stay

shady people walking around & someone tried to pick my husband up by the laundry room

the motel needs some maintenance, the laundry room had a broken

the staff is poor and the last night i was there i went to the window to ask for quarters for the laundry

breakfast should have been later. phones didn't work and laundry filthy.

room was disgusting, i tried to wash some laundry

laundry facilities were not clean. breakfast was a bit sober.

laundry facilities were out of order

facilities are due for an update and a couple of things in the fitness room and laundry room needed repairs

laundry facilities were inadequate

they never had enough, we had to wait for the laundry

a lot of store to shop and eat and a 24 hr laundry

no breakfast

i was told there was no pet fee then the lady charged me 20

clean, safe, and great complimentary breakfast

the location and smoking rooms