we loved the breakfast and the selection of choices on the menu b

if we didn't feel like walking, a golf cart came to pick us up

our check-in was not very smooth-we were told to get in the golf cart with our luggage to go to our room, but

light meal (tapas) at bar were outrageously expensive and service was

the hotel is beautiful, the staff at the spa was great

rooms were big laundry was cheap and breakfast was delicious

i actually called the desk and they said it was smoke in the laundry room but no fire

the laundry room needs to be cleaned and updated. it is obviously ignored.

our room 138 was next to the laundry

i liked that its pet friendly, and the laundry room on every floor was nice and convenient.

parking not great but ok

did not eat breakfast but the coffee was great, always tasted fresh brewed

we just didn t to use the pool since it was out of season but besides that i recommend this hotel

clean; pet friendly

location ,cleanliness, facilities, breakfast availability

more laundry machines

laundry service. dryer took 2 hours to dry one load

location, staff friendless, business center, laundry room, covered parking, comfortable beds, large rooms and

it had a laundry room

my only complaint is bar and grill set up is a little quirky, but food was great!

vending machine and some of the laundry machines were not working.

it was nice having a laundry available

staff were helpful and breakfast is always a plus

the room has a small kitchen and enough space to do simple meals

breakfast is pretty minimal.

contact high in the room or hallway, no breakfast other than cereal bowls & warm milk, broke down laundry facility

had laundry

the wifi was unsecured

it was easy in/ out convenient. clean friendly pool was nice

breakfast was horrible

the trash, make the bed, go to the front desk for clean towels, and ask for clean cups, coffee, laundry bag,

there is a bar and grill across the street from the hotel with live music

cleanliness. very good location. free breakfast. friendly staff. free parking.

pool was closed...to cold

they were able to get us early check in, which were really appreciated

free laundry if you were needing for an extended

laundry room has broken machines and they frequently have messes with detergent

great the grounds was clean and neat the rooms was nice everything was great especially the free laundry with

we did not use but was pleased to see the free laundry, gym, pool and very well stocked pantry area in the

safe it was quiet and peaceful comfortable bed great staff very clean great location and free laundry

pool had a ton of leaves and sticks, didn t feel very clean

wifi never work during our stay

our dryer did not work, and the pool was cold and boring

especially appreciated having an in-room laundry

kitchen vent was out of order

premises close to the beach and fantastic swimming pool

resort is on the ocean and convenient to great restaurants, golf and bike trails

perfect location for our golf trip

walk distance to the beach, breakfast, laundry at the building

left before breakfast

a tiny refrigerator, the guy working the front desk was borderline rude had the personality of a pet rock did

price. location. breakfast. clean.

good location ,good breakfast,good price,clean

swimming pools, easy free parking, good security, excellent amenities, friendly people, perfect location

the location and the spa were the great.

is no room service in terms of food being delivered

pool under construction was our direct view but understand it was the luck of the draw

number of various pools

room far from laundry facilities

there are laundry services onsite and the grab and go breakfast was really good

laundry on site

the laundry room had a really bad odor.

bathroom door didn t lock, laundry is far away from the hotel

coin laundry, no change @ desk, a/c loud &vibrates beds which are hard

onsite laundry because i did two loads but hate that it coast me $10

there was pooling of water on our floor and the laundry room floor was soaked with water

the room was great, the kids loved the bunk beds, pool was awesome

i loved the pool location and the comfortable seating areas

was very clean and had extra amenities in the room like hand sanitizer clorox wipes, a broom a laundry basket,

they had a laundry room so we didn't have to leave with dirty clothes, which was great

paper towels (love the cute bow made out of one), disinfecting wipes, broom with dust pan, and laundry basket

laundry basket

laundry detergent was provided

view over the ocean was great, in room laundry was great. staff were hepful

it was very nice to have a washer and dryer and that the property provided the necessary laundry soap as well

there were limited chairs at the pools, but we were always able to get at least one chair to put our stuff on

all of the utensils were not in the kitchen

the ocean front pool was phenomenal

hotel pool was a hit with our kids

kitchen had everything you needed

spacious villa was perfect for 4 6 people, with a full kitchen, living room, dining area, and washer/dryer; huge

would have liked a jacuzzi by the pool

hotel pool was a hit with our kids

laundry room had a lot of sand on the floor and in the dryer filters

been waiting to stay here ever since they open and the roof top bar/pool is awesome

the rooms were clean, the staff was nice and accommodating, the roof top bar was everything

the kitchen was closed the next morning because the equipment was broken

rooftop bar and pool was the best experience

there with sliding glass that rattles very easily especially when a washer or dryer is on in the laundry room

breakfast is sumptuous and staff are friendly

wifi was out during our stay

wifi is good

parking available near entrance

staff exceptional, kitchenette, laundry,

every detail from the room to the staff to the laundry room was perfect

electronic laundry

i don't understand why the laundry room is in the gym where once again someone can sit and watch you

i stayed at the strawbridge hotel in charleston two days before and they breakfast was much better

says there is a fitness center and laundry facilities

no microwave and no laundry facilities on site.

- no laundry - no microwave - no hot tub

no laundry facilities on site to clean and dry wet, sandy clothes, so you have to take everything to

also they are on the beach so why isn't there a laundry room to do laundry

maybe a map on the door inside the rooms showing where the pool, ice machines, & laundry are located

nice lil' laundry room 2washers2dryers (2nd dryer on far right is hotest

the room was steps away from the pool and laundry facilities.

we were placed right under the laundry mat and get no sleep

wasn t that i didn t like this but i just wish they would offer laundry detergent/supplies for purchase

we stayed on the 3rd floor and had a coke machine , ice machine , community microwave and laundry facilities

of housekeeping and cleanliness of rooms, hallways on every floor with soiled carpets, soiled laundry in hall

the laundry needs improved. everything was clean but sandy especially the sheets

being across from laundry room with no door

they only had laundry on the third floor and fifth floor and all the machines weren t even operational

times i caught an oder of sour laundry smell in the room

location, pool, proximity to the beach. they laundry facilities were also really helpful.

the other complaint is that i called ahead of our trip to find out if laundry facilities were on the property

the beds were great, staff were great, spa was exceptiona.

- usual super pricey to eat but they even had kitchenettes so technically you could manage

room was directly across from the laundry room, the walls were paper thin, and i was disappointed that the gym

proximity to beach, golf and restaurants.

is on the property, the bar was great, the lamb was outstanding and the view was to die for

restaurant and spa on site is a bit overpriced for what they offer

great room service

laundry room helpful

it is near the laundry room, so the loud chatter from the staff talking in the morning was a little annoying

guest did not have to wear mask at the breakfast buffet.

not to mention, the free breakfast was wonderfully prepared and displayed

liked that the room was clean, the price was very reasonable, and it was pet friendly

room was opposite the ice machine and laundry so a bit noisy

the locacion good,the breakfast very good.

breakfast was awesome! the room was beautiful!

the pool

wonderful hotel with friendly staff, very clean, great breakfast

no laundry facilities we could find & needed desperately traveling w/special needs child too

excellent breakfast

very clean, comfortable and a great breakfast

breakfast was great. personal was very helpful.

fitness center nice for our needs

like the breakfast staff was friendly and checking it out with easy

clean, comfortable, nice breakfast

nice breakfast

sketchy people drinking and smoking week right outside our window in parking lot

staff didn't offer us wifi password, and i tried to call, but received no response

the djs played good music all afternoon and had fun games for kids and adults

we really liked the different restaurants on site. the spa was wonderful too.

all in all we had an an amazingly relaxing weekend away from our kids

room service was nice, but overpriced, especially paying over $300 per night

my kids had an amazing time playing outside

there was no laundry room to wash the cloths

i was not even offered where to find the wifi or given the wifi code

the lady was so nice in changing my smoking room requested it bu accident, the non smoking room smells like

asked for non smoking room and this room reeked cigarettes

we were with a dog and paid $10 pet fee

the rooms were very clean and spacious and modern, and everything worked as it should, except the laundry room

doors were open to the storage, cleaning and laundry rooms

an exercise room was located on each level along with laundry available to guests

doors to laundry and mechanical rooms kept open. not appealing

wifi was horrible

laundry room and machines were dirty and old

the laundry room was not very nice i did not use it

grounds were well cared for. pool was clean. grooms were clean and spacious with micro and ref

unfortunately, there was a cigarette in the toilet in the new room & it was supposed to be a non-smoking room

the beds were good and the wifi worked well

loud shopping carts being used to move laundry rolled by my window

location. price. cats everywhere. quiet. size of room. wifi.

it was truly a non-smoking room

could have a bigger breakfast

usb for charging phones and good wifi

laundry

king near hotel, a chicken place is further down the road thats pretty good, there's also a laundry and car wash

quite, nice clean place. kids love it!

breakfast in the morning

they have no problem with pet

like that we were by the ice machine and laundry room

advertised having a laundry machine and pool both were out of service or non existent

also having the lights of the parking lot and exterior walkway light up my room made sleeping nearly impossible

unavailable pool

there was alot of shady activity going on in the parking lot

and the laundry facilities were also not working

don t think they have enough parking

swimming pool wish i could have ate the breakfast in the morning but left before serving it

clean comfortable and free breakfast! accommodating if you are a pet owner.

kids jumping into the pool next to the hot tub was pretty cold

we enjoyed using the kitchen

sparce kitchen utilities

flaky wifi in the room, only 2 forks in the kitchen

in every room including the deck, the beautiful rooms and comfy beds, the well stocked clean kitchen & bathroom

pool was very small (but this is nitpicking, since the ocean is less than a football field away)

the kitchen was lovely, like it had been recently remodeled

parking across the street.

breakfast was available but we did not eat at the property

the location was great! i did not eat breakfast.

we stayed in the “bed and breakfast section” it was perfect for our little family

the expenses, breakfast should be included and parking

hotel us right in the savannah river, the views from the roof top bar are spectacular

was very clean and comfortable, staff was very attentive and loved the rooftop bar /

the breakfast was excellent. freshly cooked, fairly priced, and great service.

river, tourist spots are a good walk away, and the hotel offers a lobby and rooftop bar, a good gym facility,

golf course was not a $150

golf course was well

hotel was decorated beautifully for christmas, my kids especially enjoyed the big tree outside while we waited

the kids coordinator staff

gym could have been cleaner but generally it was decent.

were not able to get laundry soap from the hotel reception desk although we were told that we could

i did not like the fact that i could not get to do any laundry.

no microwave or fridge in room. spa too expensive ,not enough channels on tv

room service was very prompt, food was amazing

was at the bar were friendly had a great time

the gym and laundry were also very nice

laundry facilities needed a change machine or adapt machines to take debit cards

i ask if she could pop this and she replies, like im asking her to wash my dirty laundry, you have a microwave

the snacks were a bit pricey. there was no change machine for laundry.

a laundry room was available, but change/coins were required, and a change machine was unavailable

no laundry and no breakfast.

it would have been nice to have a guest laundry.

there s no laundry facilities.

the room was spacious and being pet friendly really put this location over the top

location was perfect, friendly staff, pet friendly

amenities promised online are not available (housekeeping, minibar, kimpton kids, laundry)

the towels were still in the laundry

our room was across from the laundry room. lots of loud talking from staff doing laundry.

they had laundry issues

all of the staff from the manager at the front to the laundry staff were so very nice and personable

wish they had on-site laundry.

it would been nice to have a place to hang up cloths and a bag for laundry.

loved that it was pet friendly

bar in hotel was very nice, too

it s close to so many things and has its own bar and restaurant.

separate laundry with free use of machines

location of the hotel was perfect to access the busy river street, also the free breakfast and laundry room were

bed, room, noisy, room was close to the gym and laundry. parking.

we were on an extended trip and the free laundry was much appreciated

the laundry was good and we were pleasantly surprised to find it was free

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

clock above fireplace was off center

had eight guys for a golf trip to savannah stay at the river street inn

holiday inn in three days with no working coffee maker in the room and no dirty laundry bag and no tv

no room tidy service on 2nd day. no laundry facility

no laundry room. i fixed the toilet.

only complaint was there wasn't much seating around the pool.

we were on the 8th floor with the gym right above us

the rooftop and first floor bar are a perfect place to start and end the night

the hotel reception staff is amazing, breakfast was really good and the entire hotel has solid wifi

it was nice not waking up to slamming doors or screaming kids

how much they charge for pet fee. $150 i think is way too much

awesome location, rooftop bar was cool, and breakfast was fantastic

laundry option, but a hint given where to find it in town

room lacked laundry bag

the bar and restaurant were fantastic

$150 pet fee - outrageous

the view was amazing! our kids loved it!

there was no laundry available, which isn't convenient if you're on a road trip &

there was no fridge in the room or laundry facilities onsite, as i was travelling from overseas this would have

no laundry room with machines to operate ourselves

the wifi worked

close to river street, easy to walk places or catch a shuttle to farther away places

were a little cramped, lighting everywhere was very dim, hallways too dark, lounge and bar very

location very chic hotel beautiful bar & roof top pool

location very chic hotel beautiful bar & roof top pool

lovely rooftop pool with lounge chairs and bar

rooftop pool has a great view

shout out to the chef for our delicious breakfast

all the staff was extremely hospitable and the breakfast was delicious

in the morning we sat in a lovely room downstairs heated by a beautiful fireplace

two fireplaces in the main quarters were wonderful to sip hot cocoa or warm apple cider provided all

you're a light sleeper, you may hear a little bit of sound as people go to breakfast in the morning, but that

stairwell cluttered with laundry and

i like the restaurant and bar being in the hotel. also the proximity to downtown is perfect.

rooftop bar has great views and menu

the room service was excellent.

the staff at the rooftop bar unfortunately was less than welcoming.

cleaning ladies through a bag of my dirty laundry away that was near my luggage

i was amazed by the fireplaces built into all the walls of the guest room hallways - the sole source of heat

great staff, quick wifi and superb location

the best wifi

breakfast was really good. staff very friendly and helpful.

no laundry service on a friday at 9???? for this rate an express service would be the minimum

we stayed near the rooftop bar and mexican restaurant on site

it was a beautiful hotel! the roof top pool was cool.

might be better as just an adult trip, wouldn t recommend bring kids, nothing to really do

no pool, sauna wasn't working, small gym

it seems to be located right above their laundry and you can hear it during the day until 7

hotel didn't have simple amenities like an extra blanket or laundry bag

no laundry facilities and the beds weren t as comfortable as they looked.

our room was directly above the laundry facilities and close to the ice area, which were both very loud

had dirty laundry outside of my door which was there for the duration of my stay

wish the hotel had room service

no room service due to no restaurant

the roof top bar was great!

room service, that was annoying

no breakfast and no room service

there was also no laundry service and they weren t able to recommend one

room service would be nice and laundry

poor wifi

so convenient had a workable efficiency kitchen, full size refrigerator

the view is great, the pool is great, it was all great

had we not asked our clothes would have been at the laundry when we had to leave

the layout of the hotel was a little odd when trying to get to the pool and gym

extra $100 fee for pets

that you were unable to take the stairs to visit my kids on another floor.

only is the alida beautiful and perfectly located, it s restaurant rhett with it s amazing barista staff

pool and hot tub closed at 10:00pm and gym was closed.

the room hacked on to the gym and we heard people dropping weights and training g early morning and late at

we ordered room service which came fairly quick so we were pleased with that

also room service was unavailable and this was not mentioned on the website , along w limited

no room service

pricey for what you get, no laundry facilities, no information from the staff to aid your stay, the bathroom

no hotel bar. worst tv remote. no laundry bag (unlike most hotels).

dirty laundryman bagged left outside door

we used the pool and loved it

perfect location, breakfast included, parking you do have to pay for but it s nice because you can walk almost

location is great, staff is friendly and supportive, laundry facilities a bonus.

i wish the parking was reduced because there is no room service.

the staff was so efficient helping us with internet questions and arranging for late check out.

breakfast to start a little sooner but it s the typical time most hotels starts

the swimming pool and hot tub were a dream

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

i never could get into the laundry / ice room

not super central, had no idea about laundry service at the front desk

the parking and gym wasn t as advertised.

no late night room service dining options after 11:00 pm.

we enjoyed the restaurant downstairs as well as the rooftop bar and pool

a few gym machines were a little hinky

good to excellent dinner. room very comfortable. excellent gym

they have a rooftop pool, but we didn t use it

morning breakfast was fantastic

breakfast was 5 out of 5

breakfast was wonderful

excellent breakfast

the bed was so comfy and the breakfast and cookies for a night cap were amazing !

there is plenty of storage space, a washer and dryer, a beautiful kitchen, a cozy living area, and very

loved the decor, kitchen in the room, very comfortable bed and linens. staff was wonderful:)

while there were guest laundry facilities, there was never any detergent available.

laundry facilities definitely important for us to have

location spacious room laundry room working area in the lobby

at the reception they did not have change for the laundry

one laundry room for 6 levels of rooms

of covid 19, we had no room service, no valet parking, and no breakfast

waited 2 hours, here we are with kids and family with no where to go, it was storming so it wasn t like we

the restroom didn't flush correctly and the windows wasn't secure ecspecially if someone had kids

every one there deserves a bonus for a job well done but the one minus is the tiny pool, i would change that

the restroom didn't flush correctly and the windows wasn't secure ecspecially if someone had kids

laundry room needs quarters to use and detergent vendor out of order

we definitely made use of their pool table and enjoyed the bar before heading out

pool table downstairs is a fun touch

la habitacion es comoda, buen tamano. las camas son comodas. el gym esta super bien

room, nice lobby, great pet area, nice indoor pool area and gym and nice outside seating

booked this property partially due to laundry facilities

also, there are laundry facilities at the hotel

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

we had to ask for room service, new towels and to empty trash cans. no ty program.