need a laundry room. so you don't have to pack dirty clothes back up.

laundry in back next to ice machine and soda machine

breakfast not served till 8am no laundry facilities

no coffee maker in the room no laundry room i have had much better

pool was amazing with mountain view s, we used the bbq grill multiple times for dinner worked

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

kitchen was huge and great lay out

no breakfast offering, and very few parking spot.

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

sofa , pots, pans, silverware, cups , mugs , wineglasses , tp , towels , oven mitts , dish soap , laundry soap

towels to laundry and pick ip clean ones

the laundry room and floors looked really clean too

very spacious, nice furniture, laundry room ,fully stocked kitchen

washer and dryer to do laundry

laundry was expensive didn't want to do it any ways

great laundry

i would change and this is not a complaint at all is there needs to be a change machine in the laundry it's 2

i love they offer guest laundry because we stayed longer than planned and needed to use it

was location beside the laundry/housekeeping room

i made use of the laundry in the hotel which was a plus

i appreciate the laundry, gym

staff was friendly but not helpful when confronted with issues (ie: laundry)

i liked having a 2nd floor room, laundry facility. breakfast was good.

), and extras (b fast/pool/laundry)

laundry rooms (only tide in the pay for dwetergent) close to many things to

clean rooms, good breakfast and laundry facilities.

really any issues other than quarters not being available to do some laundry but by the middle of the next day

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room

i liked the idea of having laundry facilities

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

no disinfectant in the gym. (yuck!)

everything was 24hrs except bar and bistro... it was clean and cozy

24/7 access to the pool, gym, and game room amenities

parking was easy

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

cleanliness and availability of water, coffee, 24 hour pool and laundry and breakfast

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

make the laundry facilities cc/debit card friendly

is a coin laundry with one washer and one dryer

i do not care if it was put through the laundry

i didn t mind making my own bed but had issues with trash and laundry and i had 2 kids and i wish we could

no charge machine to do laundry

the only problem i had was the laundry room

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

house keeping and laundry workers were dressed in inappropriate attire unbecoming a hotel worker or professional

fix laundry facilities

you would see several maintenance walking around but not really doing anything besides picking up laundry from

the laundry room didn t seem very secure to use

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

our second room was by laundry which they did all night

the laundry room needed some tlc. ecerything else was great.

i enjoyed the laundry area

24 hr laundry and gym were on site

breakfast was great, laundry facility nice and clean

laundry is whole thing in our world

room was on second floor of building b and it had the laundry room near my room so the dryer started going 8 in

had a disability room 210 and it was right next to a laundry room and every time they did laundry you could hear

no laundry facility on site

not having laundry for residents on premise.

no laundry facilities.

no on-site laundry

beds were not comfortable and the guest laundry room seemed sketchy at best

ice was located in the laundry room which 100 degrees

have no complaints about this place except maybe that the laundry room never got unlocked and it was only place

we had complementary breakfast,room was nice,pet friendly,laundry,karaoke

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

no chair in the laundry area.

front desk staff spoke to my kids everytime we walked in

inside pool being open until midnight was nice to not have to rush back to let the kids swim

also you had to go through the wifi password page every single time you left the hotel and returned

kids loved the pool and hot tub

clean, family friendly, free laundry facilities

the free laundry room is a nice surprise

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

with walking distance to the island, breakfast vouchers with a nearby pancake restaurant, and laundry machines

laundry room could have been easier to find.

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

room was located on the ground floor near the laundry room

of the laundry to my room was not ideal, the going between building was a pain at times

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

broken laundry, dirty room when arrived

made noise every time we got out of bed and the room they gave us was right next to the hotel laundry room

bar was not that great but i was in walking distance from cheddars so just hit that bar

a better gym

were awful, mediocre cleanliness, wifi didn t work in our room, so pricey for less quality than what we normally

complaint which isn t even a complaint there were creepy men sitting in the wash / laundry room i m guessing

lots of lady bugs in the room. bear got into the laundry room.

laundry was outside our door, literally dirty laundry just outside the door, no fan in the bathroom

biggest complaint was cleanliness of the room and laundry

signs said laundry but there was no laundry after going and purchasing detergent

long walk to room and coin laundry

near laundry facilities and could hear staff talking early in the morning

oh and i noticed on my way home that a laundry is available for guests

my room was adjacent to the ice machine and laundry facility

kids loved the location

we even hit the wrong button on the elevatpr and ended up in laundry room

the washer and dryer did not utilize the payrange app to electronically pay for laundry facilities

and i know places are short staffed but i we didn t care for the laundry service

does not have a laundry to dry the clothes after the pool and my package said that it includes breakfast but at

it wasnt clear if wifi was free or if you would be charged a fee.

no laundry in facility.

a blanket for our room due to not having one and was told he was busy and couldn t get it due to laundry being

the price we paid, it would have been nice to have breakfast included instead of having to pay extra each day

the indoor pool was very clean our kids also enjoyed the hot tub

thought the facilities were clean and we loved our room with the fireplace

location and covered parking. also laundry room and ice machine near our unit

a maid told us to take them to the laundry room and they would give us fresh ones but we went 2 days without

location was great, laundry facilities were very convenient. price was reasonable.

i believe the level of indoor chlorine was too high 'indoor pool ' it hurt my eyes

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very

lots of kids but that wasn t a issue

staff was great! loved the location and the pools. the breakfast wasn't terrible.

waterside kept my 3 kids occupied. convient location hubby/kids enjoyed the breakfast bar.

my grandson love the pool he had a blast

great parking

laundry room

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

only problem i encountered was that the dryer in their guest laundry room was not working correctly

also, the breakfast is out of this world

indoor pool was small

room was facing the laundry room and coke machine

like the location of room because it was beside the laundry room

good location. staff was friendly. laundry facilities available for a small fee.

the only thing i didn't like was the room didn't have a balcony or access to a laundry facility

i would think it would be illegal for children to make up rooms and help with laundry

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

no laundry facilities

loved that this hotel had a laundry room

328 at end of hall had a natural gas smell, i think from the pool or that huge laundry vent

laundry room no chairs

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

there s also a place for laundry if needed

i didn t like having a room by the laundry room

the outside door where the laundry room was that area was dirty

clean laundry room

plus, we were right next to the laundry room, and people use it at night

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all

at the front desk, often outside the front door smoking no change machine to get quarters for laundry/no detergent

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

needs a change dispenser for the laundry room.

loved the location, breakfast, and ability to bring our pet.

traveled with my husband and our 4 kids

the kids loved the pool and breakfast

very convenient, kids loved the pool , very clean and spacious

the room they put us in still had dirty laundry and trash from the last guests

the pool was awesome-it was warm and had a waterfall as well as a hot tub

followed the instructions for room service and we never received it

we chose not to have room service due to covid stuff

the staff was friendly. free popcorn and movie at the indoor pool. great atmosphere.

when we went back with our concerns, they moved us to a dark, awful room next to the laundry room

linens, dirty pool, no laundry, breakfast was there, but the food was gone, surprise parking fees, repeated loss

good breakfast, and liked laundry facility

we were in room 104 and the laundry room was next door - noisy!

laundry machines were broke the entire time

we do not like the laundry room noise

wish they would have had laundry on every floor

had to go back to the front desk several times because they didn t have any clean in the laundry room

good breakfast, clean room, fast wifi

wifi was terrible.

this hotel had a laundry room that allowed us to clean our clothes

came and took notes, beds weren't made again on second day, but was advised because the laundry was still being

door on semi closet with some amenities like laundry bag, luggage rack and hangers would be nice

hot tub had brown and black stuff floating in it and the laundry facility needed to be cleaned up a little

well equipped laundry room

also i liked it because it had free laundry and a large refrigerator with a freezer

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

kids

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

the swimming pool was very shallow.

no laundry. ice was only on 2 floors. not much close parking

they looked at me strange when i asked for a laundry bag

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

location loved the ice machine and laundry room and the outside pool and the beds were

couldn't make change for laundry facilities

they did offer their laundry room after checkout but at that point i wanted to get outta there

laundry facilities had only 1 washer and 1 dryer

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

all was good. kids loved the pool and breakfast.

the breakfast is always good with lots of choices

also the laundry facilities came in handy after a heavy rain storm

asked to change sheets and clean room and they said they would but did not and trash and dirty laundry left in

have a laundry facility not listed in amenities

t get any new towels for 3 days of our stay because they didn t have anybody to do the laundry

laundry facility was great

2) went to check in at 4pm and they said it wasn t ready while i have 3 kids

i like the idea that it was a pet friendly place to stay and the price for the pet fee was good

only thing was entering into the parking lot

parking was convenient

location and plenty of parking. clean room

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

other minor complaint was only one laundry per building

was slow,stairs were on opposite ends of hallways,laundry was in another building with no signage(i seen) no

our room was next to laundry room so lots of noise and there is no sound proofing from room to hallway so you

wanted to do laundry, but one of the dryers did not work

room was noisy beside the laundry

small parking lot

i also liked they had breakfast while several other hotels claimed they did but when we arrived they actually

were cracks in the wall, the sheets were stained on the side, the bathroom was really small, the wifi was not

wifi was extremely slow to the point that none of our party had internet at all

i feel like the parking lot needs to be more spacious.

the pool was very clean and beautiful area to relax

my kids loved the pool with the slide

breakfast was good. i wish it was a little better. but other than that it was great place

outdoor pool was extremely cold. even to cold for the kids.

beds to fit large family pool area was nice had laundry facility that was greatly appreciated maid service was

laundry unit near the elevator side, clean and easy to use

also needed to do a quick load of laundry no change machine or soap had to go all way back to office for both

laundry room needs new machines in there

love the idea of having an awesome room, indoor and outdoor pool, laundry room, fabulous service all in one

laundry room and free breakfast

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room

i ll say that the owners or managers need a commercial laundry very badly

laundry facility is available on site

liked having laundry on site that we could use

there is not a laundry room unfortunately, i wish you could have microwave's.

and the person at the front desk acted as though i was bothering him to open the door to the laundry because

previous guests trash and laundry lining the halls for hours

i also do not like the fact that there was not a laundry facility on site for hotel guests to use

no guest laundry had to use home 2 laundry facility

no heavy blanket/comforter on bed just sheets, not horrible and probably saves alot in laundry

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at

little too close to cleaning staff working and laundry area, but we were getting up early anyway

was very noisey early in morning being next door to laundry onground floor

went into the room there was a dirty wash cloth (brown on it) in the sink so i went down to the laundry area

there were two bartenders working the bar so line for drinks moved quickly

breakfast was great

the free breakfast was wonderful

the restaurants and the pool! the rooms were also very clean and spacious

we loved having access to a bar and restaurant, as well as everything outside like the hot tub, indoor pool

us in a room in the basement next to staff laundry , loud workers every morning , waking us up 730 am

location is great, breakfast was good, room and overall property is clean, front desk , other staff were friendly

they had to offer and breakfast was good too

clean and live the room with balcony and fireplace

quick efficient check in, clean room, good breakfast and convenient location.