location hotel and room spotless nice little bar and several bars within 300 metres

nice bar attached to hotel with decent prices

it had a bar and restaurant on-site

the owner of the bar & restaurant was a bit unfriendly and moody

helpful staff. good wifi

good wifi strength

loved having access to a swimming pool, underground parking for the bikes (you do need to arrange this in

no time to use the spa area but at only 15 euros for turkish, sauna, jacuzzi and pool a real bargain

basic hotel, a bit old fashioned, but very clean, comfort, good beds, nice bar and spanish breakfast

they have a bar area and eating area if you didn't fancy heading out

lovely family atmosphere. parking, good food.

this hotel several times because of its distance from santander north or southbound and ease of parking

location, easy to find and parking for our motorcycle right outside

also wifi did not work in the

wifi in the room

good location. excellent breakfast

comfortable clean rooms with great facilities and breakfast

i like that it s pet friendly

it was a shame that i didn't stay for the complete breakfast, but they serve something if you need to go earlier

ideal, no problem parking, hotel owners very welcoming, hotel spotlessly clean, breakfast - self-service with

parking easy, room excellent, staff very friendly and helpful

30pm (too late for us) so we ate tapas in the lounge bar which was perfect for us

unfortunately, the pool was closed early in september which is quite common in spain

bar staff coping very well by himself with lots of people needing service

at the bar, which had a much reduced, more of a snack/lunch menu or have the restaurant menu as room service

no laundry, some of the staff was unfriendly

great hotel if you are travelling with a pet dog

20 per pet is a lot although they did reduce to one charge of 20 for my 2 small dogs

good meal, lovely staff in bar and restaurant

- no desire to help from hotel personnel; - kitchenware is lucking very basic equipment; fridge was full of

breakfast was good and plenty

very short period for breakfast only 2 hours, 08.00-10.00.

we even took breakfast to the room to not leave our dog on his own

hotel was super cheap that even included a breakfast

good wifi connection

great hotel. outstanding breakfast, good wifi, and bed was excellent.

is a lovely hotel with lovely reception staff, nice bar and restaurant

the simple food in the bar was very good a sensible price

big family bedroom,nice space for the kids to play and great swimming pool.

remember your swimming costume as pool lovely

parking is plentiful and can be secure if need be

good parking. easy to find. large room

a lot-noisy from bar under neath us

tea or coffee in room, hotel bar served snacks but restaurant opened late at 9pm but should have been available

are great(and huge) the bar is busy and friendly, the staff deft, busy and super efficient

be 5 star room was dark and old no life in the building - nobody in the restaurant in the evening room service

to do and the hotel has absolutely no entertainment apart from the expensive restaurant and a gym with a tiny

to feel very welcome as soon as we arrived, under ground secure parking was perfect for us as we travelled on

parking was right outside the hotel in a car park for hotel residents only

gym needs upgrading, some machines not working.

spa chargeable

not clear information about how to access the swimming pool

pool was closed (out of season), spa was only open on weekends during stay.

modern rooms, clean and comfortable. gym was good.

room service food was amazing although a tad pricey.

very hard pillows. cafe/bar closes from 1pm to 7pm. wifi was so slow it was almost non-existent.

room with kids was great, breakfast was fantastic and nice terrace front and back

the bar had a lively atmosphere and served some fine food

nice bar and restaurant close to all the amenities

extremely comfortable and separate suite for the kids

there was an additional fee for the spa circuit

the spa was good did not disappoint us as we stayed here before.

water of spa was cold

spa pool needed clean

the spa was broken also- ugh

is lovely, we arrived late and was disappointed no water in mini bar but apart from that all good its are 4thtime

worst wifi ever

the facilities were excellent, we had our dinner in the evening at the bar area whilst having a drink

where you can eat other than outside with pets, shame as bar is nice and you would certainly spend more money

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to

would be good to have access to an iron and ironing board rather than to have to use the laundry service

proofing, helpfull staff even in other languages, excelent food quality at the resturant and good laundry service

multiple people of the same family could not use the gym simultaneously due to covid restrictions, which makes

working wifi and air conditioning

lovely bar area with friendly staff and served the best sangria

no bar and restaurant didn t open until late

room service is very limited and starts like the restaurant at 8pm

could improve, is having a bar that serves before dinner drinks and snacks

eating really close to the hotel is difficult but they have a bar stocking meals you can take to your room if

pet friendly trap : (1) ilegal procedure from the hotel , failing full disclosure and transparency

the welcome drink and snack at the bar is also very positive

wifi ever (unacceptable for the 21st century) very hot room at nigh (even if they claim they foxed

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly

service was very attentive and pretty fast when we asked solutions for the wifi so i ll definitely

no room service menu floor in bedroom not very clean always forgot to replenish toilet

bar at the hotel opened at 11

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn

we were not encouraged to explore food and bar options.

no bar or evening food but plenty of places outside

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had

although the hotel did not charge 25 eur for our small pet we ending paying 15 eur for this change

very pet friendly

i had waited till 8 to eat only to be told i had to have room service

we waited half an hour for room service which was a sandwich and cold

onsite ev charger was great and the hotel was clean and well

laundry service was awesome

laundry service, however, my white pullover came back (washed) slightly blue

the bar had a great menu with good breakfast

staff in the bar area despite the language barrier did their very best to understand us & were helpful &

comfy bed, good wifi and good shower

advertised as rooftop pool. it just about comes to your knees

the location , design, cleanliness, lighting was immaculate. very good fitness suite.

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

swimming pool not open and it s more of a puddle than a pool.

everything, it was perfect for us. location, staff, and the pool was a bonus.

apparently being pet friendly our dog was not allowed in any area of the hotel, not even the bar, so we did not

great wifi and pet friendly

breakfast area and bar are a bit dull

breakfast really low grade. no wifi code given.

wifi very good

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

the gym is quite good

wifi good

there could have been a bar and food when we arrived

the bar closed from 6pm on saturday til monday and there is no other establishment in walking distance

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

wifi

lovely room, chic decor , very comfy bed and excellent bar , lounge areas

breakfast was a little confusing as it is in the bar behind the hotel, with access direct via an internal door

the bar in the hotel is also perfect for a quick drink or snack on way out for the evening

wifi isn't great but that's a minor issue

gym equipment is limited - not a

bullish welcome but maybe a language barrier

the staff were very friendly. the breakfast was great and the coffee in the bar also.

no covering of wireless at room service phone doesn t work

place, great location, fabulous tapas/wine bar at end of the street near the cathedral

there is a first rate tapas bar within sight

the concierge gave my kids chocolates when we checked out

wifi a bit spasmodic. hotel not on driveble road.

wifi

the breakfast is also really good, great selection, all very tasty, and the chef/ waiter is very kind

costs extra but worth it)

good shower, good matras, friendly staff, nice breakfast

breakfast is indeed on the pricier side, but well worth it, with lots of pastries, excellent

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service

wifi connection didn't have signal in the room where we stayed so every time we wanted to catch

wifi ok

there was a fan, a fridge, wifi and charging points

huge room, huge bathroom, excellent breakfast, friendly staff and lovely bar terrace at the

good wifi as well

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are

good wifi-connection

was large, new, nicely furnished and with comfortable beds, and equipped with a full operative kitchen; even

the window - night reception staff did not serve us drinks to take to our room at 00:05 with the bar still half

found it difficult to operate the kitchen facilities some staff weren t very helpful

wifi weak. staff enters the room to replace the water but not to clean the room

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the

bar food was poor

com form says no parking available which is completely

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese

easy parking