we had to go on to our next stop with bags of wet washed laundry

they have a coin laundry here which is great but staff refuses to change money into coins.

wish the pool was bigger and there umbrellas available.

could of had potatoes with breakfast

large parking facility for those driving semi trucks

we also used the guest laundry

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

she was so nice to me and my kids

was clean, staff were very friendly, breakfast was great and had plenty to go around

the included breakfast was incredible

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

i used the gym, the laundry, free breakfast

the kitchen and the eating area was always spotless and there was coffee 24 seven and water was freely

breakfast was amazing

pool wasn't as clean as i expected

i loved the pool area with the big tv and the ability to be in the area until 10pm.

a long weekend here has been our annual staple at the end of summer before the kids start school

the pools are beautiful and well-maintained, offering a relaxing spot for both adults and kids

the room and pool place ud83dude0d ud83dudc4c

large gym, several pools, golf, all there

washer and dryer came in handy as we had been travelling a few days and had a build-up of laundry

several great pools and comfortable room including in-unit laundry.

proximity was close to the stores and freeway, along with the golf course and pools, was awesome

very clean room during this uncertainty time. family friendly. swimming pool is very nice

grounds. pools. quiet. gym.

good location; clean; friendly staff; laundry facilities

the pool very clean

at 6 am with kids running up snd down the hall

lots of kids using the spa so we didn t go in.

very clean property/rooms, spa was very nice and the staff was externally friendly.

laundry room is also a nice plus

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

laundry room was not open, remodeling . rooms are a little tired

enjoyed the amenities of the pool gym laundry room and bbq grill

at day 5, i used the guest laundry to wash them myself and it was

3 101 did not like location laundry carts all the time hey noisy

loved the pool with the water slide. perfect place for kids. so much better then just a pool.

very clean lots of amenities. easy shuttle service! many pools! good pool bar

you were so kind to our kids on saturday june 21

location to golf everyday.

i needed to do some laundry and the room for that was closed awaiting re model.

i did not see any laundry options to clean my clothes.

i didn't like was that the pool lounge chairs were very old and worn out

large room, pool, spa, clean

it was close to the casino

also, laundry washer, so kick butt

villa has living room, large bath, separate bedroom, your own balcony or patio and even laundry

the bar near the pool provided us with a respite between afternoon and evening meal.

room was lovely, comfortable and clean. pool was awesome.

just wish the bar stay open a little later.closes at 7pm to earlier .

out service from the bar in the water bistro less than satisfactory when a complaint was made

it is close to a beautiful golf court

the only disappointment was the staff at the bar

room service was great especially the customer service

the room service the staff . the environment the location. valet parking .

room cleaning, didn t get laundry, didn t clean

was clean, organized upon check in, and pool was relaxing.

hotel had everything and did not have to leave. food, pool and staff were amazing

hotel had lots of activities and gave out little freebies like stuffed flamingos for the kids and root beer

service was great, excellent location. kids enjoyed the flamingos and gondola ride.

other than the slide and bar closed, everything was perfect. this place is perfect for r&r

pool was great. service was great. kids loved the poolside snacks.

the spa had great customer service

in the spa the steam had visible mold

how they have a lot of activities for kids and family

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

free laundry facilities

2-bedroom villa was huge and had a very large living room with a fireplace

golf course nearby

location. very close to main pool.

management, pool, laundry room.

enough so that it makes me think that competing hotels are posting bogus reviews

the room was clean, non-smoking, it allows pets for a good fee, free parking, frig & microwave in the room, &

the pool are should connect with the jacuzzi

nice extra 's: pool and gym

after calling three times over the 24 hours of my stay someone finally removed the bags of laundry

would have been nice if the water park area would have been open past

r bar simple and easy and the food was excellent

we’ve been coming for 4 yrs now during summer with my kids

very nice hotel, the pool is awesome for kids

first room in the hall next to the hotel machines plumbing laundry room public bathroom

i like the location it's very convenient to golf and shopping

15 minute drive to palm springs, large rooms, comfortable bed, excellent air conditioning, good breakfast included

the pool gym, office areas were closed down for this reason

breakfast was good and had plenty of options

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

i only with the pool stayed open longer

we weren't told about guest services as to how to expect room service everyday.adequate but notv

the location was great, but more lighting is needed in the parking lot.

there s a laundry

didn't need a pool laundry restaurant

the laundry facility and vending machine were in a safe and secure room.

great and friendly staff staff, clean, convenient to gas station, laundry mat and freeway.

friendly staff, clean laundry

didn t work correctly very noisy room next to laundry room could hear people walking in the room

also, it would have been really nice to have a coin machine and vending machine with laundry

nice pool, laundry, great happy hour and breakfast

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

rug already needs changing, the wifi was cutting out

great hotel! well designed, love the amenities around the pool, the coffee bar is a great touch.

the pink cabana is great staff friendly and richard in the spa is the best massage therapist ever

when ordering room service they did not provide us with utensils or napkins both times and for breakfast they

lots of influencers blocking doorways. they let us check in early so we could relax at the pool.

the laundry facilities were a bonus

pretty good breakfast, spacious room, coin laundry on the floor, easy check-in and out.

laundry too small for so many rooms . tv with no foreign channels available.

breakfast to order...excellent!!! bed and room-wonderfully comfortable! really enjoyed the pool!

wifi and parking are also free

laundry facilities

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

the laundry room was very convenient and

loved the pool area. nice to have a laundry room. convenient location.

not having a security camera in the laundry room while washing laundry

great for families and kids, water slides were a hit

the golf course was walking distance, enjoyed playing on the practice range, and had lunch there with

big property clean and lots to do gym was very nice pools too

kids enjoyed pool. also liked all the activities for the kids and family

lazy pool was great for the kids, the water slides were awesome, and there was plenty of snacks and food for

the laundry is outside (not a negative, but different)

on-site coin laundry, location

it was also great to have coin laundry onsite

they have everything on-site including laundry machines next to the ice

only thing i could possibly say is that the laundry facilities were really hot- a combination of machines working

good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

we did not have breakfast because we woke up late, but that was okay

breakfast was great and front desk host was a delight

breakfast was not your forte!

gym looked good too but we did not use it

fast room service pool was nice

were a little steep at the resort we drove approximately 13 minutes to paradise cove cafe my kids enjoyed

pool was great! fun for kids and adults. pool service was exceptional.

renaissance esmeralda resort & spa in indian wells is a nice hotel

partying neighbors the immense amount of kids

the hotel has a spa for treatments, and a great swimming pool with a few cabanas for rent and a bar for drinks

added a 'destination fee' of $25 per night for pool, gym and other amenities - none of which i used and was not

spa king room had 2 windows that were frosted so no view whatsoever

need a recombinant bike in the gym

pool water was hot, and the handle is hot, they need to put a rubber handle around like the

desk person could not care less, just gave us the keys and told us nothing about the property, wifi, dining

restuarant and bar were relocated during renovation of these facilities

service no room service

we went to the spa to check on services and it was $185 for a body scrub - what

no breakfast, food options at on-property restaurants were pricey and low quality

the hotel bar and restaurant were solid

pool and spa were great

- why would you not have the bar open on a summer sunday afternoon

cockroaches, unfriendly staff at the breakfast kitchen.

has tesla and other ev chargers (i have a tesla)

a little not enough staff by adults pool

your adult pool felt like a hot tub

it was also great to see the accommodations for kids, maybe we will bring ours in the future

it was also great to see the accommodations for kids, maybe we will bring ours in the future

the room service and on-site restaurant were not even close to up to par for a 5-star hotel

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

the pool, location, room equipment, internet speed, laundry room

kind of a mess in parking lot i think you were remodeling.

had a pet and asked for 1st floor room

the pool could have been open.

the suite had everything we could need, the bathroom very nice, everything spotless, plenty of parking and side

with ample, free parking and thoughtful amenities like hot/cold breakfast, 24-hour complimentary laundry and

breakfast room was clean. gym was nice. liked the laundry room.

gym and laundry in one room made the gym very steamy in the afternoon/evening

free laundry and free fitness plus free breakfast

it had a free laundry where we could do our own laundry.

laundry was free of charge and machines are just brand new

complimentary laundry. 2 pools. very approachable and knowledgeable staff

laundry ftee

equipped kitchen, free laundry, two pools, tennis court

i think all hotels should provide a laundry basket to place wet towels instead of throwing them on the floor

nice guest laundry facilities

the kitchen even had a dishwasher, the room temperature was perfect, they even had a free laundry room

had a dishwasher, no laundry in-room

loved the laundry service, jacuzzi, pool, gym

we loved everything. it was so peaceful. i enjoyed waking up cooking, resting by the pool .

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

we ask for a quiet room, but they arranged a room side with laundry room

golf course, location

room service

enjoyed dining at the grill by the golf coarse.

we ordered room service and they never

was a private party and their dining room was closed and we could only have small plates at the bar or have room

beautiful lobby pool areas

the service was superb, and the psyc spa was a great escape

very nice hotel, rooms are clean convenient with good products to use spa is amazing, food at the bar is great

the front desk staff was amazing and so was the breakfast crew

the kitchen n separate bedroom from living room.

room was exceptional and although we didn t use it the kitchen too was exceptional with extremely appropriate

too much chlorine in the pool... way much.. burned everybodys eyes so couldn't enjoy it!

kitchen area in room/ pool was amazing

41 pools and beautiful architecture.

bartender at the pool was rude.

should have a coffee maker in the room and a mini bar of some sort

had a fantastic eggs benedict breakfast at the golf course

rooms/ pricing ice machines bar service

the pool. the friendly staff. the free breakfast. the free laundry.

room very good breakfast selection fast and stable wifi lots of onsite parking spaces free guest laundry almost

laundry also available to wash at no cost

lots of parking places and 10 minutes away from the event that i when to.

the front parking lot is laid out a little weird with the front drive way off

and tired looking room above laundry so it shook when washer was on

really wished they had a laundry room

room was next to laundry room would room would lose water pressure when they where doing

lack of guest laundry

my room was next to laundry room

i requested a new room because the laundry carts for the hotel were always blocking the stairs, and not one

the pool was green ?

kitchenette without any pots or pans or cutlery. a little outdated rooms wifi weak

i was in a room that faced a trash dumpster, but the wifi, goes out every hour, and must be signed in everyday

no breakfast!

laundry facilities were available

the pool is a joke

kitchen and close location to polo grounds

it was nice to have a fridge, microwave, and free wifi

wifi didn't work in our room - hate that they can charge double the room rate as it's the

there was a laundry which was useful

hot water for 5 days electronic key needed reset everyday laundry out of service homeless on stairwell staff

laundry on site.

under par, due to the fact that neither the ice machines, & the laundry facilities were working

location, accessible laundry facilities, staff was great in answering all questions

the laundry room is a little bit pricey compared to other embassy suites.

is very good with lots of fresh choices and the evening reception is also a bonus and the bar staff are brilliant

remodel of kitchen and bar is still ongoing but close to completion

walking distance to downtown la quinta . good breakfast included

the spa wasn t open

--laundry room price is good, and dryers are nice and hot

would have been nice if there was a laundry basket provided since i had to walk to the on site laundry facility

free and / or in suite laundry

value for a comfortable, spacious apartment with a heated pool in the heart of palm springs

condo-style rooms with numbered, covered parking outside the door

pool and laundry facilities

price breakfast ok , cheap to laundry room was clean avery day

laundry located right next door

i appreciated the bath tub, close-to-room parking, proximity to gas & food options

room nice shower breakfast was good we were going to use the pool that didn't get around to it but seems

there?s no bar to watch the games at

kids right next door hair conditioner in bottle was empty

breakfast was pretty good, and location too. also restaurants and casinos very closed.

up and put in additional measures due to the pandemic, however they allow half naked barefoot kids run around

one suggestion i have is to add a couple of umbrellas around the pool.

i had to actually go into the hotel laundry with him and myself remove the stain, before he would let it go

did not work and wifi was not effective at all; stopped in lobby for a clicker as there was not one in my room

the pet charge $25 each pet travel with 2 cats there breakfast was a joke

they gave me a kitchen unit but the room was so small i was like a sardine

parking lot was not lite well

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

room too close to the main laundry and noisy

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

fun atmosphere, pet friendly, free parking, large pool, but too many unused day beds and not enough lounge

wifi not great

bed...pool..breakfast all exceptional! would def stay again.

wifi was the only thing that wasn't extraordinary, and it was probably because we stayed in the

staff, room decor, outdoor area including pool, jacuzzi, seating area & nice breakfast included.

the pool and hot tub was great

happy to have free wifi, free parking and paid laundry facilities available

price to do laundry was a bit excessive, it's a non-smoking hotel yet the smell of pot on the 2nd floor was

laundry room dirty; machines had detergent dripping on them and hairy goop

the laundry room was clean, and the wi-fi was easy to connect to with no glitches or slowdown

laundry room was maintained well, staff was helpful, room in kitchen worked well, staff was

cockroaches main door key was difficult to open (card) carpet smells awful curtains needs general laundry

the pool was great. laundry was convenient. quiet area of town.

was annoying to use; laundry room almost impossible to use since it functioned only through internet commands;

connection was spotty, esp in laundry room where it was needed

there's a laundry, you can not pay with money or a credit card, you need to download an app

we took advantage of the hotel s self-serve laundry facilities and the pool/hot tub (which was right opposite

spacious and clean. 2 tv's, access to laundry, 2 pools 2 bedrooms 2 bathrooms

great to have access to laundry

only one washing machine was working in the public laundry room

coin laundry.

we were close to the laundry room and that was bad

breakfast not served.

breakfast was good, very limited selections, this due to recently reopening due to pandemic, so

no wifi in the rooms

included breakfast not good

the pool area the bungalows were beautiful and i love that it was small and intimate

delighted to award l horizon resort & spa a well-deserved 5-star rating

this place has set the bar for travel standards. it exceeded expectations across the board.

we got massages at the hotel spa

pool was my favorite about this property the staff was very friendly , the food was amazing

room was nice and the pool was 10 feet from the room

had an awesome time in the jacuzzi and the spa tub was amazing as well as the rainfall showerhead

loved that the pool and the hot tub were open 24hrs with quiet time starting at 10pm

there are so many thoughtful touches, an amazing pool, tons of umbrellas and sitting areas and the actual room

there's plenty of parking, well one for each unit

no available laundry

staff is great. breakfast and lunch are always good.

the breakfast was wonderful! i thought the location was perfect. tom is awesome! thank you tom!

very friendly staff and people. great pool,hot tub and sauna.

pay extra for staying a few hours longer to hang out by the pool (even though i checked out from the

a few kids at the pool which we didn't expect, but overall still super relaxing and fun vibe

didn't like the daily resort fee - i used the spa once, and we really enjoyed poolside relaxing, we didn't use

place for kids and adults

the wifi was down for the majority of our trip, but i guess that was out of the hotel's control

i wasn't sure what the resort fee included and the pool water just a little too warm.