i had to actually go into the hotel laundry with him and myself remove the stain, before he would let it go

the staff was super nice and gave me a room facing just right at the pool

loved that there was breakfast in the morning and a poolside area

did not work and wifi was not effective at all; stopped in lobby for a clicker as there was not one in my room

the way parking is set up

price breakfast ok , cheap to laundry room was clean avery day

laundry located right next door

pool and laundry facilities

the property itself is clean and i noticed they had a hydraulic lift for handicap to go into the pool really

convenient location, good amenities, comfy bed/pillows and the ac and wifi worked great

friendly staff...laundry facilities

property has ice machine maker, & a microwave in lobby plus vending machines & laundry room.

laundry on site.

under par, due to the fact that neither the ice machines, & the laundry facilities were working

location, accessible laundry facilities, staff was great in answering all questions

nice pool and they have a dog park

chairs at pool were filthy, pool needed some cleaning

wifi basically never worked

like that the pool is clean and open

laundry room was not good only 1 machine out of 4 working and they were dirty

laundry room needed some attention with their washing machine that looked broken for a while

laundry room was difficult to access with the key not working and staff did not alert to detergent

there was no in-unit laundry

pools are too small for the amount of units sharing it

the golf course

the diversity of living spaces, looked like single family homes + a new development and then on a golf course

quiet location, next to golf course. small frig nice. had microwave but no cups.

there was just one tiny bar of soap for 2 people for 3 days

the hotel had one car in the parking lot and this is at a golf resort in season

room very good breakfast selection fast and stable wifi lots of onsite parking spaces free guest laundry almost

laundry also available to wash at no cost

the pool. the friendly staff. the free breakfast. the free laundry.

very friendly and helpful staff. clean facilities, wonderful breakfast.

pet friendly, good breakfast choices

were no laundry facilities for guests

no laundry room

really wished they had a laundry room

lack of guest laundry machines.everything else was great. we rebooked 2 times.

room was next to laundry room would room would lose water pressure when they where doing

laundry facilities were available

wifi didn t work and i had to pay cash ..

good wifi connection in my room. quiet location and room was clean.

the rooms have a kitchen with microwave, stove and

wifi at times wasn't great. it would drop out.

the breakfast was great. very comfortable beds and very clean.

seemed clean other than an unpleasant pet odor

i booked this hotel through a third party and was not told that the amenities like the pool and gym would not

the pool area could use table umbrellas

very clean. nice staff. they packed a breakfast for us to go.

they had a laundry room, and i could pay with an app

clean laundry room

laundry room could have been cleaner

nice clean dining area and kitchen staff at breakfast

to the freeway, so you can hear some noise, but it's within walking distance to fantasy springs casino

i requested a new room because the laundry carts for the hotel were always blocking the stairs, and not one

the wifi wasn't the best in my room

there was a pool but it didn't look like it had been cleaned- a bit on the green side

p pool was good bit in inviting

location, parking, wifi, spa, fridge, microwave, breakfast

room and pool were nice, the only thing was buffet is closed during the week.

breakfast set up was really good, bed was awesome.

120.00 a night for a pet & noisy air conditioner

very clean! comfortable stay, and kids enjoyed their pool time.

my grandmother and teenage kids found a used condom under in what was supposed to be a properly cleaned room

breakfast bar gal was exceptional

it was clean and spacious and the free breakfast.

they have its own kitchen, microwave, dishes, couch and much more

very limited wifi connection

breakfast was good, and room was very comfortable and plenty of space

the room was fantastic and the breakfast was very good

condo had an unhinged door by the laundry room

while there was detergent provided for the kitchen and laundry, there was no personal soap anywhere in sight,

pot (bring your own and cream and sugar if you re a coffee drinker) cooking and flatware, laundry in your room

amenities: fully equipped, full sized kitchen, in unit laundry, well maintained grounds, spacious rooms, free

everything we needed, including laundry in the condo, washing up accessories etc

the pool, location, room equipment, internet speed, laundry room

our room faced the beautiful pool

but i was so excited that the breakfast was good

summer price centrally located near lots of nice restaurants, golf and shopping

knew there was a complimentary breakfast, but was not aware of the evening appy and refreshment time monday to

the laundry room is a little bit pricey compared to other embassy suites.

customer service; excellent room service; spacious room with great layout, high marks for the restaurant quality

we loved the new room with its balcony overlooking the pool, and easy access to the elevator, pool and parking

room service was fast and accurate as well as delicious

is very good with lots of fresh choices and the evening reception is also a bonus and the bar staff are brilliant

property was lovely, great value, facilities, pool and room were great

there were 41 pools at the resort so it was always easy to find one that was not crowded.

41 pools and beautiful architecture.

very clean, nice staff. each cabana has a pool and hot tub room service and relaxing

asked the front desk clerk what time the adult pool closed on friday and she said 4:30pm, but when i went there

management, pool, laundry room.

fat people need warnings at the sausage bar at breakfast before mounding plates

were coming in late with kids and a pet and we were placed on the ground floor near an exit for the dog and they

the breakfast, stayed at choice and had fruit

were coming in late with kids and a pet and we were placed on the ground floor near an exit for the dog and they

i love the gym

partying neighbors the immense amount of kids

like the fact the hotel was right next to the golf course and i was playing for two days

great gym

the price of the drinks at the bar were a little pricey.

- why would you not have the bar open on a summer sunday afternoon

the pool can get very crowded with kids.

but charging 38 dollars extra per night for nightly entertainment or use of the pool not good idea during the

great location, bar and restaurant was also enjoyable!

unfortunately restaurant and gym closed due to covid but price still the same

**the golf cart guys were nice** we attempted to have breakfast at the on site restaurant - many hotel workers

this had lowered the standard of the pool, made it crowded and in a bad way, rowdy kids and people ( not staying

nice pool and outdoor bar! outdoor areas very inviting.

phones were broken so you could not access room service, housekeeping or the front desk

the spa was excellent

kids enjoyed pool. also liked all the activities for the kids and family

pool and water park were amazing

celebrity golf course fantastic!

they offer a free shuttle service in golf carts for guests that stay in the villas, which was so handy on the

wonderful resort. huge room. spa just ok

parking should have carports and it would benefit from solar panels at the same time more selection

room interiors and the pool

there were glasses and dirt around the pool underneath the cabanas and we saw a room service tray outside a

wonderful spa and restaurant as well as poolside service while you lounge

great hotel! well designed, love the amenities around the pool, the coffee bar is a great touch.

the laundry facilities were a bonus

laundry too small for so many rooms . tv with no foreign channels available.

pretty good breakfast, spacious room, coin laundry on the floor, easy check-in and out.

breakfast was delicious and the staff working the kitchen and dining area were great.

i saw the parking lot was full, except i never heard any other guest while i was there

also, it would have been really nice to have a coin machine and vending machine with laundry

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

nice pool, laundry, great happy hour and breakfast

didn t work correctly very noisy room next to laundry room could hear people walking in the room

not having a security camera in the laundry room while washing laundry

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

laundry facilities

the laundry room was very convenient and

loved the pool area. nice to have a laundry room. convenient location.

on-site coin laundry, location

they have everything on-site including laundry machines next to the ice

it was also great to have coin laundry onsite

the laundry is outside (not a negative, but different)

only thing i could possibly say is that the laundry facilities were really hot- a combination of machines working

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

free laundry facilities

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

golf course was being reseeded, so it was brown, but we already knew that before we booked it

kids activities.

was our first time booking here and we were very pleased with the experience as were our kids and the activities

room cleaning, didn t get laundry, didn t clean

the golf area, the mini games, the room itself and just everything was

i just booked 1 room for 2 nights but my kids came then they upgraded for me 2 more room with less prices

the lobby bar was also excellent with live music in the evenings

for kids-putt putt, great pool, ping pong table

laundry room was not open, remodeling . rooms are a little tired

at day 5, i used the guest laundry to wash them myself and it was

pool and laundry room were not accessible---had to use facilities associated with the other

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

laundry room is also a nice plus

good location; clean; friendly staff; laundry facilities

pool and spa are open

bed was old, sheets were old, outdated no wifi or tv channels

the courtyard and heated pool were amazing

gym is at the residence inn across the parking lot

i used the gym, the laundry, free breakfast

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

spacious room, plenty of parking, plus ev chargers, specifically tesla chargers

large parking lot

was very good at the breakfast buffet

fast & delicious room service (truffle fries were our fav), dog friendly, beautiful hotel, fast wifi, very

could use more landscaping in outdoor pool and seating areas. a little too much hardscape.

pool was small so during the day it was very crowded

make an appointment at the spa on monday for a wednesday time

the pool area and jacuzzi was average.

we also used the guest laundry

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

great breakfast included

huge room, kids loved the sofa, staff was so friendly, great breakfast

nice heated pool and hot tub

they have a coin laundry here which is great but staff refuses to change money into coins.

we had to go on to our next stop with bags of wet washed laundry

the coffee was exceptional and i had easy access to the parking lot

pool closed too early

enough parking, especially handicap

3 101 did not like location laundry carts all the time hey noisy

the pool was fun for the kids and enjoyed having a bar at the pool

we had a full size kitchen, dining area, and tv area

beautiful environment, nice location, great facilities for kids

water slides closed like every 30 minutes and the lifeguard was on her phone and not watching the kids come down

no food to order from room service.

the gym is well-equipped, clean, and never too crowded

a long weekend here has been our annual staple at the end of summer before the kids start school

we lived the movie nights at the pool and treats offered to keep cool in the desert heat

kitchen close early but pools stay open till 10

good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

the gym had enough equipment to have a great workout

little bit dark in the room with dark color decoration not meeting kids taste

kids loved the pool

no complaints. i brought my kids and they enjoyed too.

several great pools and comfortable room including in-unit laundry.

washer and dryer came in handy as we had been travelling a few days and had a build-up of laundry

the young man working the golf course saturday morning was great

the staff, no matter where we went (gym, pool, housekeeping, etc), they always greeted us with hello or good

my husband wanted a golf course and driving range

after calling three times over the 24 hours of my stay someone finally removed the bags of laundry

love how kid and pet friendly everything was

the pool, food and room.

they gave us early check in upon arrival

suite-like room with great view. comfortable bed. delicious room service. very clean.

first room in the hall next to the hotel machines plumbing laundry room public bathroom

clean rooms, decent bed, gym was definitely serviceable

wifi receptor was difficult in my phone

didn't i paid alot of money for nothing no breakfast no pool no gym so what's the high price for plus i got

parking lot too dark at night

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

thought it had a pool view but my mistake

trouble parking for handicap

loved the pool and walking location to restaurants

villa has living room, large bath, separate bedroom, your own balcony or patio and even laundry

also, laundry washer, so kick butt

wish it had a larger bar area to hang out by the paradise pool (maybe demo aloes and that area and make

swimming pool, barbecue, hotel trum, hotel starbucks coffee etc..., everything

there was no desk and not really set up for wifi plug outlets

i did not see any laundry options to clean my clothes.

i needed to do some laundry and the room for that was closed awaiting re model.

property is near the exit of the freeway, theres plenty of parking, is very quiet and has swimimg pool

close to in and out and agua caliente casino

listing said one of the amenities was a casino. it was not attached to a casino.

the kids went through it pretty quick and we had to buy 3 more pieces

the slide and bar was closed when we got there around 530pm.

it was beautiful. i wish i could have afforded to stay more daysmy kids loved the pool

only thing adult pool bar was closed.

room service food orders never showed up, leaving us to order door dash an hour and a half after we

i think food at the bar is not as tasty as food in the restaurant and drinks need upgrade!

out service from the bar in the water bistro less than satisfactory when a complaint was made

hearing more clinging in the casino

it's a bit away from the main part of town but there's plenty of parking

the spa was absolutely phenomenal

posted that they have vending machines and there wasn't one to be found other than for bleach or laundry cleaners

great and friendly staff staff, clean, convenient to gas station, laundry mat and freeway.

laundry and vending machines functioned properly

friendly staff, clean laundry

laundry dryer

kids under 5 eat free, but this was poorly communicated by the staff or the children's menus (in

great service and good rooms attentive friendly staff & great with kids

it was also great to see the accommodations for kids, maybe we will bring ours in the future

candy bar was fun

rene who assisted us at the pool made sure we had everything we needed

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

complimentary laundry. 2 pools. very approachable and knowledgeable staff

nice laundry room with new machines

laundry didn t work.

laundry was free of charge and machines are just brand new

we appreciated the free laundry facilities

laundry facilities were also a plus

it had a free laundry where we could do our own laundry.

free laundry and free fitness plus free breakfast

with ample, free parking and thoughtful amenities like hot/cold breakfast, 24-hour complimentary laundry and

gym and laundry in one room made the gym very steamy in the afternoon/evening

could be more chairs in the outdoor pool areas

the pool area is lovely and clean

the reformation bar is easily best value in the grounds with good food and reasonable wine

was a private party and their dining room was closed and we could only have small plates at the bar or have room

the food is good but it s nowhere near the calibre of the facilities - cost of room service (and food generally

loved the laundry service, jacuzzi, pool, gym

had a dishwasher, no laundry in-room

nice guest laundry facilities

the kitchen even had a dishwasher, the room temperature was perfect, they even had a free laundry room

clean room, comfortable bed, ample parking, beautiful scenery

we ask for a quiet room, but they arranged a room side with laundry room

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

convenient location, beautiful grounds, rooms with balconies - nice view - room service - pet friendly but they

spacious and clean rooms. well maintained property. quiet. good room service food.

no kids activities as advertised

--laundry room price is good, and dryers are nice and hot

would have been nice if there was a laundry basket provided since i had to walk to the on site laundry facility

free and / or in suite laundry

wifi speed is barely enough for video conferences

i didn't use any of the facilities on the property (hot tub, pool) but, i did use the steam shower inside my

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

room too close to the main laundry and noisy

i enjoyed the hotel, my room, the pool, and the drag brunch.

wifi sucks and no tv.

room was in a wifi dead spot and the booster was broken, so we did not have any access to wifi from our room

staff, room decor, outdoor area including pool, jacuzzi, seating area & nice breakfast included.

the staff is super friendly and being an adults only you have little things like pool and jacuzzi access 24h

heated pool, free breakfast, friendly staff, adorable courtyard, free parking, quaint

the laundry we need card to use

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

the onsite laundry required an app that didn't work on my phone so i had to go off site

cockroaches main door key was difficult to open (card) carpet smells awful curtains needs general laundry

was annoying to use; laundry room almost impossible to use since it functioned only through internet commands;

in room service was a rip off

amenities lacking: no spa with sauna/steam/gym at all

delighted to award l horizon resort & spa a well-deserved 5-star rating

loved the chill out feel, especially lounging by the pool

often went to the bar ourselves and had to flag down staff to get more drinks and order food

the rooms were big, free laundry, the pool was great to cool off.

used laundry facilities, however, no softener

free laundry

clean family room. great pool area. good laundry facilities.

they give you laundry detergent, and laundry is free to do

only one washing machine was working in the public laundry room

the pool was beautiful, the gardens and communal areas clean and tidy, the laundry facilities super accessible

also used the coin laundry which worked fine for us

coin laundry.

spacious and clean. 2 tv's, access to laundry, 2 pools 2 bedrooms 2 bathrooms

kids? they are loud

i wasn't sure what the resort fee included and the pool water just a little too warm.

loved the room with patio and fireplace

they also allowed me a super early check in so it makes up for the tiny issue as well

also room service trays left outside by patrons would

it has everything you could need for a short or long stay including laundry, bbq, and a community kitchen, and

free laundry facilities, snacks and the staff are amazingly friendly and made us feel like family

very clean rooms so many free amenities continental breakfast free bottled water access to laundry pool towels

hosts with plenty of homely touches, such as free laundry and welcoming drink

describes washing machine/laundry facilities; however, upon arrival we were informed that this service was no