amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

i felt unsafe walking to the other side of the hotel to do my laundry, and worried about my car being broken

there is a nice pool

nice breakfast. nice room

one of the highlights was the free parking, which made our visit even more convenient

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on

the mocha from the lobby bar that was one of the best i've ever had

would have been nice to have shuttle service to the sports venues.

they had a free shuttle to and from the wells fargo center

everything was perfect enjoyed the seclusion private entrance breakfast laundry room

laundry facility housekeeping. no washcloths

the wifi was trash and the television says smart but didn t do any smart activities!

pool could use a good cleaning

suites provided a very nice large room with a kitchen close to philadelphia airport

super friendly staff at checkin and answered all our questions about laundry and food delivery.

the hotel doesn't even have a decent laundry room

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

the gym is also great

i had to use stairs because there was no elevator with 2 kids and my luggage

my order is in for two washcloths but they are backed up and doing laundry

the pool and laundry was shut down. but overall good experience

breakfast i did have. but the location was great

a suite that i would have access to a bigger refrigerator and a actual stove/hot plate with some kitchen cabinets

that there was a kids menu at the restaurant

lacked room clock, luggage rack, laundry bag

got early check in and an upgrade from king bed to two double beds

da pool

really appreciated the early check in

we order room service for breakfast and was really good

the coffee wasn't that great and the breakfast was not hot.

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

wawa is right around the corner so i was able to gets snacks for the kids

the bar was expensive and they did not have a good selection of games.

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them

i booked a non-smoking room but was given a smoking room instead

i entered the parking lot at the back entrance and thought the place was closed

wifi worked everywhere but inside the room! heater blowing out cold air all night!

parking place

the non-smoking room smelled smoke and marijuana

employee who was handling the laundry service was very helpful as the front desk clerk had left for the evening

the laundry facility, business center, stove and full size fridge really helped my family needs

laundry facilities and secure parking

probably won't accept that offer again because the laundry was on the 1st floor and there

was no quarter machine or cash at the desk to get change to do laundry, and the vending machines wouldn't take

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

the guest laundry room was small considering the size of the hotel.

the laundry room is very small and just 1 wash and 1 dryer

only one laundry room

laundry facilities.

you need to have a way to get detergent and fabric softener near the laundry room

laundry facilities bland front lobby was very bland as was the breakfast area very bland.

had looked at all the amenities, and it stated that you all had a laundry room on site

also, the laundry room needed to be cleaned

need to offer a coin machine since you have to pay for laundry

room and lobby beautiful and comfy. shuttle to airport.

the gym

however, i wasn't able to get much work done because i had problems connecting to the wifi my whole stay

well kept, clean, very quiet, and very pet friendly. beds were quite comfortable.

you do nowhere nearby to buy food or amenities without a car front desk only accepts cash for laundry

laundry room on site

mice laundry room

i went to front and saw that she was folding laundry and didn't have the top blanket ready yet

self service laundry.

no laundry on the facility if you needed to extend your stay..

room. gym.

breakfast was great the kids enjoyed the pool the room was really nice

pool...location and breakfast

i love that is my kids where able to still do virtual learning because of the wifi.

was great, just the location of room wasn't , especially it being across from laundry room

in room safe (that work) and laundry

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

could offer free laundry service for long stays

this guy from laundry had come up to pick up his work

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

pool could have used some maintenance.

kitchen well equipped

i also did not appreciate that the $75 pet fee was not disclosed until after i had booked my reservation

it had a laundry room , we had a problem with the tv a person came within 10 min

bad hygene, lots of broken stuff inside and dirty laundry and beds.

area , laundry on site

drug addicts yelling, dogs barking, and hookers, car horns all night, plus crack head rolling a laundry bin

thankfully we got a smoking room so when s we started smoking, we couldn t smell the mustiness

the location, the laundry on property. that i was able to open the window for fresh air

that they had smart tv and wifi

wifi never works

i reserved a double, smoking room which was on the second floor

booked a smoking room hotel said it would charge me an extra 6$ because their system was down

they had breakfast and a gym and laundry place

seemed to have a laundry issue

they had breakfast and a gym and laundry place

at the time of our stay a kids hockey team was staying too

free breakfast every morning 24 hour hot tea or coffee offered

rooms kitchen area was cool, i wish i could've had a bathrobe

was good, could of offer a little more such as shredded potatoes, grits, workers in the kitchen area was awesome

my kids would not use it, so we all used one bathroom

the food was great, pool entertained the kids, beds were comfortable

kitchen

they had no detergent to wash laundry

cleanliness and guest laundry

no pool and no bar due to covid 19 restrictions. but this hotel doesn't have a pool at all.

the bar and bistro wasn t open

good location, large room, good wifi service

no laundry facilities that actually operate

owner was aggressive like he was going to be physical he accosted me in the parking lot screaming for everyone

smoking room smelled like cigarettes, burned spots in bed cover, no microwave, fridge, coffee maker

the staff is excellent! very friendly and helpful! also have a pet friendly policy!

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room

corridors that can take some maintenance, laundry

dont pay too much mind to if the room is sparkling clean or not and i really liked that they had laundry machines

people were hanging up their laundry on the staircase rail

areas were dirty especially hallway/steps/laundry area to room

parking was great and close to the entrance

parking lot was not taken care of after a snow storm

breakfast bar was well kept and stocked with a good fresh variety of breakfast items

free wifi

breakfast was great

rooms don t have wifi service at all, as if there are jammers only in rooms(wifi was available as soon as we

the staff were helpful & the free shuttle to the airport was a bonus too

comfy beds, beautiful sunrise and sunset, good little gym, airport shuttle available at no extra cost, friendly

easy to get to, clean, plenty of parking.

the wifi wouldn t connect either for some reason, i just went to bed instead of worrying about it

share the ice machine and laundry with the hotel next door

airport shuttle works very well, esp

i've stayed there several times for convenience of shuttle to airport

clean smoke outside room great staff and airport shuttle

airport shuttle was convenient in getting to the airport

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

the laundry man with dreads was very rude

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

negative, only thing was there was a sign up sheet for the pool but it wasn t opened at all

everything, room, pool, restaurant

other guests tended to slam doors and stomp the floors, rodent in the laundry room

i once had no tv, another time no remote, laundry facilities didn't work

(maintenance) there is no washroom for laundry and i have kids whom may need clothes washed but can t get it

for extra towels and wash cloths and never received them after being told that they were in the laundry and

when we opened the door their laundry and personal belongings were everywhere and the room wreaked of marijuana

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case

laundry on cars to dry

another one and was greeted at the door by a group of women/ telling me i could take them to the laundry man

curved shower rod caused water to soak floor when showering, laundry dryer didn

cleanliness and staff and minor things no laundry soap no microwave no refrig no coffeepotp

that the laundry didn t have detergent to purchase

there was noise from laundry room through wall near by.

the laundry room needs cleaned

no laundry facilities!

one point there was a small gathering in the parking lot but not too much of a bother for me or my family and

the front desk told us out of service the laundry area but there is no notification posting at the door

having the laundry room vacant when i had to wash my clothes.

excellent shuttle service for laundry as well as to and from airport as well as the sister property on the

there is an on-site laundry room

had to literally go down to laundry to get wash cloths and when i did i encountered a short, brown hair, older

didn't enjoy the room service my ,was not clean for the two nights i didn't get breakfast,i call the for room

room service came to my room an hour before checkout and started coming in my room when i herd the

nice basic with easy access to beach dollar store casinos

prompt room service. balcony was a nice touch.

proximity to the airport and harrah's casino was good

no atm machine and the bar didn't accept cards

the pool was amazinnnng

i like the pool is not to big and not to small

shuttle needs to go into philly- rittenhouse square and this would make it perfect

didn't like the fact that they only served pork sausage with breakfast there should've been more

the fact that there were laundry facilities and the big screen tv.

the laundry facility was convenient and affordable

there was a laundry room and tons of parking

access to the pool was a bit limited and the laundry costs was very high

we were able to do our laundry and pack up the night before heading for home

the laundry is not working

the complimentary breakfast bar offered delicious food and beverages

procedure to get to wifi was cumbersome.

the breakfast was phenomenal with so many options

they re breakfast was good as well, the room was great

excellent breakfast. quiet location in the heart of philly.

it had a separate large living room with a fireplace that felt like being in an old city home

little boutique hotel, personable staff, complimentary wine and cheese and continental breakfast in the morning

speak easy bar next door

breakfast was all it needed to be, varied, fresh, & tasty

i was also told to reuse my wash cloth and towels to save down on laundry

we were given a room on the same floor as the gym and laundry room

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

also has coin-operated laundry room

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from

this hotel has a laundry facility inside which is clean and accepts credit cards

i also appreciated the laundry room and the small shop that also sold detergent and fabric softener along with

not being able to get coins for the in-house laundry on site, no hairdryer in the room

the halls were filled with trash and laundry that stayed there most of the day

the kids were very nervous to walk outside the hotel

nothing, everything was perfect. laundry for guests might be good, but it's optional)

also no coin laundry in the hotel, but there is one nearby

room service had to be requested daily. if not, it was performed every 4-5 days.

would of preferred room service options for dinner food.

comfortable king-size bed and excellent pillows, a very good desk for the laptop to work, and the wifi speed

breakfast could have been a little better quality, but it was fine for being included in the room

cachet, authenticity, bathroom sundries, complimentary bottles of water (very nice touch), strong wifi, charming

location and price with wifi and breakfast, which none of the competitors in the city offer for free

adequate (~25 mbps) wifi speed

breakfast could use a few more items similar to a european breakfast

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

nice and cosy. laundry was a cool addition. for only 3$ per a wash and drying

great staff, modern clean and had guest laundry.

was told they would bring up to room in about 20 min once laundry finished

room service

room was large and comfortable and the ac actually worked. room service breakfast was perfect.

having a pool + sauna + steam room heaven

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

price of room and room service

laundry available if needed

i appreciated the laundry facilities because we needed to do laundry

my kids and there day was putting together a puzzle they bought at the franklin institute

breakfast was great, staff was awesome, location was perfect and very clean.

oh and kids friendly as any hi i've been to

on top of that all night we had terrible noises coming from above sounding like a laundry machine

the spa pool

i can t speak for the pool or gym facilities because we did not use them

the restaurant in the hotel had delicious food and there was a nice bar in the lobby

really like the location. kids loved the pool. staff was great!

on site starbucks was a bonus! kids loved the indoor pool. hotel bar was neat and upscale.

the gym was better than advertised on the website

i enjoyed the pool and the room service

great location for bar hopping in old city

gym didnt have any wipes to clean off equipment after use

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

laundry room washers and dryers didn t

super location, clean, quiet, laundry.

room at low level next to laundry, noizy fridge,

the property doesn't have laundry .

has this hotel heard of laundry softener

gym was very nice bonus. the coffee and apple cider in lobby was also very nice.

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

room service was among the best i have seen

i was offered a complimentary drink at the hotel bar which was nice

the convienance!!!!!! of having the bar & restaurant... great

very spacious rooms, well equipped rooms, nice gym

everything... the spa tub was great!!!

american breakfast included in our booking

room was very comfortable. loved the shower products. breakfast in the hotel was excellent

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

very spacious and came with a washer and dryer so you could do laundry.

great location, roomy accommodation with modern kitchen and full laundry

the gym is not very well equipped

breakfast is served; a fully equipped kitchen is provided

surprised by all of the extras this hotel offered such as free water on every floor, free guest laundry, free

laundry facilities and detergent were free

on a roadtrip and only stayed 1 night in this hotel, so we were very happy that they have free laundry service

liked extras laundry,iced water,cofee,drinks in loby

laundry facilities for guests and continuous free tea/coffee were excellent

hotel - clean and comfortable (beds and bed linen was lovely) robes in the room were nice good gym

the bar downstairs in the lobby has amazing crafted drinks and the restaurant attached has the same

its a great getaway especially with the heated pool thats my favorite part

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

the pool area and room.

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

beautiful building and bar area

there was no room service and the restaurant was not open for take out. no spa services either.

loved the location and food and drinks in the lobby bar would great

when asking about the slippers for the spa nothing arrived despite chasing

it comes with guest laundry and a nice gym

breakfast was very good. nice laundry facility. great location downtown.

even has a guest laundry

loved how pet friendly they were

gym was better than most hotel chains

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

should offer free breakfast (considering the size of the hotel)

loved the room, and the fact they are pet friendly

i did not have the breakfast but i did order room service and it was great!

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

that there was no laundry facilities and no pool

laundry service was fast and efficient , overall staff were very good

the roof top bar was unavailable due to private events each night they were open.

location. breakfast. well appointed room. nice staff.

free wine hour at 5pm, awesome breakfast at red owl, connected, with vouchers

my kids could only stay for 30 minutes before they started to cough, and their eyes were bright red

it was also pet friendly

the decor. the view from our room. the fact that it s a pet friendly hotel

we were allowed early check-in and really appreciated the late check out time of noon

we asked for an extra blanket or duvet for the bed, room service did not react

no free bottled h2o or laundry bag

even the bathroom close to gym

very clean. wonderful staff. great gym too!

the staff were amazing from the front desk to the bar and breakfast team, everyone was warm, welcoming, and

hotel bar was very generous as well

apartment was spacious, comfortable with full kitchen and laundry

had to buy dish washer and laundry detergent, dryer sheets. a small supply would be grand

make this apartment hotel, with a full kitchen, laundry in apt

things like laundry detergent, soap, wine bottle opener, salt & pepper, trash bags, could be left in the room

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry

nice boutique hotel attached to a high end gym/social club in philadelphia

the gym is located on this level and is incredible

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

do not consume the alcoholic mini bar items

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

friendly staff. good facilities including laundry.

they had a swimming pool, a laundry room, and a gym

franklin at the art bar was very nice and fun to talk to

is no business center, it is actually a fedex, where you have to pay for everything and no guest laundry

the on site bar is amazing as well

i purchased a room in a 'pet -friendly' hotel, i did not know that would mean that there would be unattended,

excellent restaurant s fine food, the interesting cocktails, the scrumptious breakfast room service and the

had a great time at the hotel room service was great, staff was amazing

someone should check all amentities to make sure they are up to code ( i used the laundry and both washer and

one of the robes was missing, no laundry bag even on the second day

trash piled to the ceiling in the laundry room

i had an inquiry about a laundry room being on site, but i was never given a direct answer about that prior to

there was no microwave in the room, i had to go to the hotel laundry room to use the microwave

the food is fantastic; the pool, spa, rooms, gym all fantastic

bar and lounge was a zoo at 4:30

room service was delivered 45 min after stated delivery time, so my daughter who was on a timed

top draw large crowds on friday and saturday nights leading to lines for the elevators and the bar being completely

the pool/ spa, room and restaurant have the most incredible views of city.

kitchenette, the laundry in the lower lobby was so convenient, comfortable bed, nice towels

excellent location. useful laundry facilities. helpful staff. amazing security system.

there was no ice machine , the only plus was the guest laundry room was very nice

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was comfortable

loved the guest laundry room kept spotlessly clean

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

didn t try the food there but the bar area looked nice

hotel is excellent for parents visiting their students kids in upenn

breakfast was very good, but expensive - it cost more than room service dinner

apparently pet friendly as well

the wifi did not work in the room and the staff did not inform us about that when we checked in

most of the staff was kind with him and pet him a lot

hotel is fine but need coffee makers in the rooms and more kitchen staff, more staff in general

great bed/room/room service/staff

no information in room as to where gym was and called front desk to be put in hold for 10 minutes at 7am in

was no restaurant service or room service after 10:00pm on a saturday night, there should be food service

started again at 1 am and woke the entire family up and no one could sleep, including my 2 kids

i stayed with my 2 grown kids and husband and the room was a good size

the lobby was beautiful and a great place to meet friends, and the bar (although we did not go) looked chic

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

business center,laundry facilities

close to the train station, beautiful view from my room, great room service, so kind receptionist ladies

good variety of workout equipment in hotel gym

is not major, but consider putting plastic laundry bags in the room for dirty clothes

panarama wine bar is an amazing restaurant as well with more wines on tap than you d know what to do with

happy hour in the bar was delightful

room was cozy. loved the fireplace! restaurant fabulous. yummy!

staff was extremely friendly and the panorama hotel restaurant and wine bar are fabulous

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

didn t have breakfast, it was quite

we were disappointed the indoor pool was drained.

the food and gym

there is laundry service for minor price

did laundry in the facility s laundromat while we were there very

the laundry is also a

it has a microwave, refrigerator, dishwasher and laundry room

and had everything i needed, real dishes, not plastic or paper; on site do-it-yourself laundry, great breakfast

fairly rapid elevators and the guest laundry facility is convenient.

the guest laundry facility was a great surprise

still convenient that there are guest laundry facilities on a couple of the floors, but the cost for the machines

laundry facilities were minimal

comfortable bed, good toiletries, laundry,

loved having access to laundry machines

the gym could be better

no gym?

too cold, no blankets (we were given fitted sheets and mattress pads upon request), no staff for room service

gym, the view of the city at night and in the morning

room was nice the location was great , i liked the fact that you guys had a pool and laundry

room next to laundry room, when some guest started to wash before 5:00am

the bathroom was spacious and the onsite laundry was a bonus

rooms were nice, beds were nice and great they had laundry facilities

the laundry facilities provided for guests to use which were very reasonably priced

the number in 30 minutes and the front desk staff told me that they have added it in for free wifi

$3 for wifi at a 4 star hotel is ridiculous, it should be free

free wifi was a nice surprise (i read somewhere it wasn't free

the lobby bar feels like a kiosk.

wifi was not included in the hotel rate, which seemed a bit stingy on the hotel's end