no laundry facilities!

there was noise from laundry room through wall near by.

the laundry room needs cleaned

that the laundry didn t have detergent to purchase

the balconies, the pool, the grill. overall it is a very comfortable place to stay.

cleanliness and guest laundry

they had no detergent to wash laundry

no breakfast, no bar stools at the bar. standing and drinking is no fun.

the bar and bistro wasn t open

good location, large room, good wifi service

wanted to do laundry and the washing machine was out of order..

breakfast, i did not open the warmer as yet for the scrambled eggs, but was told not to forgetclose

pool closed

i like the fact that it had an indoor pool, very relaxing.

the breakfast was awesome!.

they had breakfast and a gym and laundry place

seemed to have a laundry issue

professionalism, clean and breakfast was good.

at the time of our stay a kids hockey team was staying too

have three kids that were so excited for the pool and we found out when we checked in there is no

had to ask for kitchen items and toiletries, bedding and towels.

kitchen

friendly staff. rooms were spacious. great value for breakfast.

kitchen was equipped with a refrigerator, microwave , and dishwasher

rooms kitchen area was cool, i wish i could've had a bathrobe

even inside the non smoking rooms

front parking lot. wifi was good.

front parking lot. wifi was good.

in parking lot

great location, updated and well maintained. staff is friendly and the breakfast is excellent!

was in the fourth floor and seen roaches in the laundry room area

during our visit the pool was closed but still well worth the stay

clean rooms, very friendly staff and great full breakfast

new rooms, good bed, good wifi, good pool,free parking

woman at front desk was very pleasant and help me get in wifi

the pool was a bit small.

the hotel could use more parking spots.

breakfast was very good

was kinda green looking, ice cold, & there was so much chlorine in it that the kids couldn’t comfortable swim

wifi sucks!!!

pool closed due to bacteria, laundry not available, we were told everything was available, under construction

also never informed us about no laundry room

garabage piled up in laundry bins in hallway and staff didn t not care- just said this hotel is a dump

clean. laundry room on site. nice employees

would like more of a selection for breakfast

plus no wifi and the tv stays in 1 channel plus it doesn't turn off

it was easy to get to, and there was plenty of parking

area , laundry on site

it had a laundry room , we had a problem with the tv a person came within 10 min

bad hygene, lots of broken stuff inside and dirty laundry and beds.

drug addicts yelling, dogs barking, and hookers, car horns all night, plus crack head rolling a laundry bin

, no fitness center and pool looked nothing like pics

the location, the laundry on property. that i was able to open the window for fresh air

good food had lunch there,next door to gas station that serves hot buffet,very clean,good breakfast

booked a smoking room hotel said it would charge me an extra 6$ because their system was down

horrible wifi

no offensive smells, sheets were clean, bathroom was clean, i got a non smoking room, so no stale cig smell

although it said pet friendly they said they dont allow pets but will if you pay 500 dollar non refundable

it was one of the few location having pet friendly status

no breakfast was provided

validates parking

kids outside the building screaming/yelling extremely loud until 3am

is free parking right at hotel but it's very limited

no buffet breakfast like the marriott in pens.

and when we asked about doing laundry we were told the washer worked, but the dryer didn't

was clean and comfortable, spacious, appreciate the laundry facility, breakfast was enjoyable, lots of

parking can be tricky when the place is full, but we made it work!

location was convenient, ample free parking, room was spacious, comfortable bed too

pool wasn t opened yet

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

i felt unsafe walking to the other side of the hotel to do my laundry, and worried about my car being broken

there were a few tents set up across from parking lot with chairs, but they chose to stand at entrance

for travelers who intend to drive into the philadelphia city for a day trip, there are parking garages available

pool ready and kids loved it

great to have guest laundry

good location. bar is nice had good food and live music. good price also. nice room.

convient location and accepted pets

having a restaurant and bar in the hotel.

breakfast is the best of any best western we stay

needed to do laundry only the wash machine work and not the dryer

pool closed and very noisy as there was a soccer team staying at the same time.

towels were in short supply in room and gym

the pool was warm and really great to swim in

wifi was strong throughout the hotel

the laundry room was helpful and nice and the room was spacious

no detergent for laundry

laundry facilities on site

it had a large parking lot and was private

breakfast not enough variety

no coin changer for the laundry detergent, i had to ask other patrons for quarter exchange

the laundry room washers took my money more than on dryer and the staff not allow to accomodate

clean on sight laundry facilities with generous number of machines available 24 hours a day

our room was clean and the water pressure was good. the laundry room was clean.

pillows uncomfortable, no dirty laundry bag

kids were very excited that there was an upstairs and downstairs to the unit

did not like waking up to fire alarms going off multiple times a day, the gym is not a hotel gym - you have to

the decor, how quite it was, on site gym

don't disclose $250 hold and $150 pet fee on booking

great room. very big. the pool was a little too crowded. breakfast was decent.

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

the bar staff was friendly and made you feel like you knew them forever

that it didn't have a shuttle to the wells fargo stadium.

bugs in the beds. no laundry or press equipment. yeah

the 7th floor was extremely hot and smelled of weed which was not a good look for my kids.

kept opening alone the dresser was slanted therefor the draws would open all alone and hit the kids walking by

i had difficulty connecting to wifi and the front desk person i asked did not know the second security code

need to have a 24 hour snack bar open.

laundry was always available

they have coin laundry for the road tripper

booked this property originally because it said it had laundry on site

there s also an option for laundry (which we didn t need for one night) the rate was very reasonable

room was clean and front desk extremely helpful with my early check in.

laundry room on site was a big plus, good location, comfortable room.

value for money, super clean, spacious rooms, laundry service, candy machine, parking in front of your room, i

there was a laundry onsite

bathroom the main lobby you have to leave the room to walk outside to as well as breakfast the laundry was only

walls are thin - could hear noise from next door guest laundry all night long

small gym area and laundry facilities

this place, nice staff, clean rooms, bbq spot outside, close to shopping stores, gym and laundry room, for

my clothes got stolen from the laundry room.

it's quiet, there's a laundry mat on premises, and shopping and restaurants near by.

free laundry

was stranded in the city unexpectedly for an extra 3 days, so i had to take care of laundry, but to my surprise

the room right by the lobby, it was very noisy with laundry carts rumbling in front of my door early in the

location was great, the hotel was nice and clean, and the breakfast was delicious, my kids loved it

everyone was very nice, place was very clean. parking was good.

the breakfast was really good!

not clean, mold in shower, no laundry bag provided

water was leaking through laundry room while we were doing laundry

with lush interior courtyard with the facilities of swimming, tennis, fitness center, and laundry easily found

breakfast pool laundry

great,needed anything at all you had to do was ask,they provided us family board games,basket for laundry,outside

got yelled at for putting our dirty linens by the laundry door as instructed

they also have laundry room available onsite

was not given information about available services on the premise like gym or laundry room

cleaner laundry room

i liked the fact that there was a clean laundry room

laundry room was satisfactory, but bring your own detergent

having laundry facilities was a huge help and the place was always clean

they have laundry on site

the whole breakfast theme was disappointing.

dog bedded in the crate in my truck, and she would have me arrested then proceeded to charge me a pet fee, also

no laundry in the building

laundry room, location is not convenient if you don t drive

although we did not bring our dog the hotel is pet friendly

snow in the parking lot, a few days after a snow storm. we had to walk through it .

loved the fact that is was cleaned, dog friendly, and the kids had a wonderful time at the pool

nice tv, laundry good

laundry on 2nd floor

pet friendly and laundry room

good beds,nice pool,nice breakfast,good parking and staff very helpful and nice

wifi fairly slow, but it was free-of-charge

laundry facilities were clean and affordable

clean room, laundry on premise, breakfast really good.

the laundry room was a major convenience for us too

fact that there was a laundry room to wash the clothes from the pool

the location it was clean had a guest laundry

the room was supposed to be non smoking only had a smoking room available

the non-smoking room smelled smoke and marijuana

wifi worked everywhere but inside the room! heater blowing out cold air all night!

i entered the parking lot at the back entrance and thought the place was closed

no smoking

we also loved going home with clean laundry thanks to the on site laundry facilities

place except with all the work being done you closed off the workout room the laundry and your business center

loved that it was no cost to us to do our laundry, such a big plus

free laundry, outdoor and rooms were pretty big

was awesome, rooms&hotel was very clean, the free laundry couldn't be better,& the free breakfast was satisfying

on the second floor which overlooked the front entrance and front desk, near the elevator and laundry room

location extremely clean comfortable bed large room great ac convenient guest laundry that actually

everything! clean, comfortable, ice machine, new laundry machines, snack barud83dudc95

laundry room available as

laundry service is out for over two weeks.

laundry room no ventilation

drug addicts lingering in the parking lot

that it had a kitchen, very spacious

parking

the kitchen and it was quite spacious

it was closed to our grand kids

no breakfast, no swimming pool nor gym working

early check in and late check out was accommodated.

to be pet friendly

loved how the lobby has a starbucks and bar in it. parking was also super easy

the bedsheets smelled like cigarette smoke, like the person in the laundry room smoked non stop

breakfast every morning..guest laundry..

machines were out of order so couldn t do a laundry and my stay was for 7 nights

staff was rude and the laundry facility closed at 8pm and i was never done work on time to use the facility

yes the best it that its pet friendly

i was told to go down to the laundry to get them

wasn't breakfast, but there was a laundry facility

the wifi connection

ideal location however the atmosphere was real smoking.

gave me a non smoking room when i paid for a smoking room

$7 eaten my the laundry dryer

$7 eaten my the laundry dryer

room floor was dirty, flooded with water and strummed with magazines, the area outside the laundry had copious

location, low price, had laundry area for guests, but very expensive for a load

comfy beds and huge rooms and laundry access and ice access

guest laundry mat

smoking rooms and price and cleanliness

this time i was put in a corner where little kids was running around and yelling.

i booked for a non smoking room for 2 adults and 2 kids

was happy to just get a little rest after hearing people yelling kids screaming people arguing at night

wish the laundry room and breakfast was available

there were laundry facilities onsite for guests to use

of towels and washcloths -not sure if it s a resource availability issue (ie not enough or laundry issue)

there was no available laundry service

because of covid laundry room and breakfast isn't operating so that's a little disappointing.

gym was very dirty

parking is close to the entrance

no little kids running around loose this time

indoor water park was a big plus, along with the activities for the kids

kids running everywhere with no parents to be seen! feel sorry for staff/baby sitters

does not have room

gym - most of the equipment was broken

they did not offer free breakfast like many of the other area hotels do for the rate they charge i think they

the gym is not well kept

customer service was exceptional our entire visit. fresh hot breakfast and indoor pool was open

even a machine to give change for the laundry should be available

had a smoking room and upon entering there was burn holes in the top blanket

get a parking space near x room and i am disabled and had a hard time packing on and packing

non-smoking room but smelled of smoke, tub was backed up and not enough pillows.

were provided a non smoking room with several cigarette burn holes through both the duveaux and the blanket

room has no wifi connections shown at all

close to casinos and major streets private parking lot office attached to rooms

it s room # 127 near the handicap parking

rude man who worked there yelled at me for parking n there s no assigned parking n i told him that n he

easy access to room and parking

room furniture was worn. stain on chair in room. no laundry facilities.

the bar food was

beds was really comfortable and the rooms was clean the pool and gym was a nice a nice addition

very clean & breakfast was delicious.

the thermostat did not work on the pool, so the water was cold.

everything was perfect enjoyed the seclusion private entrance breakfast laundry room

laundry facility housekeeping. no washcloths

wifi is nothing short of garbage

suites provided a very nice large room with a kitchen close to philadelphia airport

all the amenities that you would need to cook if you wanted to save some money and cook they have wifi and cable

on top of that all night we had terrible noises coming from above sounding like a laundry machine

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

was no wifi on the second of our second stay

the spa pool

we didn't even have a pet

the pool and laundry was shut down. but overall good experience

my order is in for two washcloths but they are backed up and doing laundry

the pool was advertised but not working. our kids became disappointed.

a suite that i would have access to a bigger refrigerator and a actual stove/hot plate with some kitchen cabinets

bed soft , love the kitchen and room space it s so quiet it was a very nice classy hotel

is no coin machine on site to conveniently utilize the laundry room s washer(s)/

the laundry facilities, the room was comfortable. the walk in shower and general layout.

laundry could use more washers and dryer for the size of location

being able to prepare meals in my room. laundry on site. nice friendly staff. relatively quiet.

the room was nice and they have great laundry facility.

guest laundry

last 2 stays, the view was the parking lot, would have loved to actually see the beautiful courtyard

very nice hotel great room pool and spa were nice as well. definitely book again

the staff at the bar was very nice

pool was closed due to renovations

room service poached eggs were like over cooked rubber

the gym was better than advertised on the website

great location for bar hopping in old city

never know if a pet was in your room

kids enjoyed it though

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

we even used your laundry facilities

cook in kitchen had mask down the whole time.

staff gave us excellent service we went during christmas and my kids were able to get gifts from under the tree

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

lacked room clock, luggage rack, laundry bag

location near the airport. shuttle to airport. comfortable bed and clean room.

breakfast was amazing, not free, but worth every penny

nice staff. perfect location with a 24/7 airport shuttle. very comfortable room.

good location , big parking lot , pet friendly

the bar and gym

the breakfast was fantastic, i especially loved

wawa is right around the corner so i was able to gets snacks for the kids

was able to get a nice hearty breakfast bagel sandwich early in the am - great service

great location, value , spacious rooms, indoor pool ,

super friendly staff at checkin and answered all our questions about laundry and food delivery.

the hotel doesn't even have a decent laundry room

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

it is always good to provide that kind rooms travelers who are having kids

is not major, but consider putting plastic laundry bags in the room for dirty clothes

i wish there were a treadmill in the gym.

gym is so small that it s difficult for 2 people to work out at the same time

the hotel, restaurant and bar staff members were the best

we wanted to order room service and since the phone was broken, my boyfriend asked how we would go about ordering

it was great to have a kitchen and a laundry room

the room the pool and the free breakfast

it was even harder to find which exit to use to get to the parking lot

exquisitely clean, comfortable, friendly staff, and the best breakfast i've had from a hotel

and having a full kitchen and extra living space while traveling during the pandemic made us feel very safe

limited dining options and hours for room service. needed to order out after our event.

no real room service very limited

appreciated the friendly and prompt room service but wouldn t eat there again

the bar and restaurant were also excellent

the gym was great, plenty of machines

laundry service was fast and efficient , overall staff were very good

that there was no laundry facilities and no pool

were here during covid rooftop bar was still not open nor the gym

no coffee in room,no bathmat,red owl bar food was so so

the wifi could've been a lot more faster

wifi kept cutting off.

the breakfast could have been better

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig,

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small

the fireplace is for show only :(

laundry facilities

i loved the complimentary shuttle service into the city too - as well as the free wifi

i would have liked a bar/ lounge to have a drink at night wifi was poor not acceptable today

breakfast was okay

the wifi didn't work with my phone, but i think it was my phone's fault, not the hotel.

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

delicious breakfast

everything was outstanding the pool, great breakfast, great clean suite.

shuttle to airport. large room..comfortable. everything you need

great location, dry clean and nice rooms. laundry room.

the laundry facilities provided for guests to use which were very reasonably priced

they also have two guest coin laundry machines

the bathroom was spacious and the onsite laundry was a bonus

just be aware that the laundry room doesn't provide laundry powder, you need to supply your own.

the breakfast buffet at 9:30 noisy renovation project early in the am washer/dryer were broken in laundry common

location, laundry and efficient staff.

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely

laundry facilities.

you need to have a way to get detergent and fabric softener near the laundry room

employee who was handling the laundry service was very helpful as the front desk clerk had left for the evening

probably won't accept that offer again because the laundry was on the 1st floor and there

to leave i went back to the front desk, there was a gentleman coming from what appeared to be the laundry room

laundry facilities and secure parking

was no quarter machine or cash at the desk to get change to do laundry, and the vending machines wouldn't take

the laundry is not working

the staff was great, good breakfast and the bar and restaurant staff was great

room service

room i had was very modern and quite spacious with 2 queen size beds, there is a complimentary breakfast in the

it was very comfortable. great room service and toiletries.

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

the guest laundry room was small considering the size of the hotel.

only one laundry room

the laundry room is very small and just 1 wash and 1 dryer

coin laundry was available and helpful

we checked into room 228, laundry was on the fllor the bed was not made

was great, just the location of room wasn't , especially it being across from laundry room

this guy from laundry had come up to pick up his work

room was directly across from laundry room and it was a little noisy in the morning

that i had to use a credit card for the laundry facilities

you do nowhere nearby to buy food or amenities without a car front desk only accepts cash for laundry

mice laundry room

self service laundry.

size the kitchen laundry

need to offer a coin machine since you have to pay for laundry

the bar was the front desk where you can buy a bottle and mixer

room, bathroom and wifi were great. staff was also friendly at front desk.

and hotel shuttle to airport on a snowy morning

is very convenient to phl and it looks like they always have a shuttle ready to go

no laundry on the facility if you needed to extend your stay..

wouldn't have bothered just me but i had kids along

parking, lighting and entry access

i am not happy with hotels charging parking fees, but sadly, many are doing it

the gym and the complimentary lyft ride to the airport.