shopping mall was closed by which was convenient for laundry/shopping/food

good wifi connection in the room

about late check out and was not charged for the service the receptionist was very nice

parking facilities are really good & your car is secure there which is definitely a plus and not

we had dinner on the first night - being honest, the food was barely passable - the kids had pizza which was

laundry service was ridiculously very expensive.

10am on the 20th of december and after a short wait the staff were able to accommodate us an early check in

bit expensive especially for kids who don t eat much but when i asked further i found out on the last day ( we

friendly staff, nice room, good wifi, tram stop just outside to get to dublin centre.

wifi not working was a big no no and very hard to find,lifts very iffy they closed on my child they

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

room service menu after 11pm

wifi worked

bar staff were young and inexperienced

no laundry on weekends

excellent breakfast

and a nice hello and warm smile l can't remember his name he wore glasses and beard,,,, lovely bar staff extremely

a late check out time was great

gym facilities are poor and no air conditioning

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

to move room as was above laundry a bit rumbling when above on floor 2

room service meal

4, staff very welcoming and helpful, the ocation of hotel to amenities is brilliant, great with kids, highly

breakfast was fantastic and the bar is lovely too

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

no laundry basket in bathroom for used towels after shower

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

staff were lovely and so helpful from the room service to reception, barstaff could not fault any

the swimming pool was great and kids enjoyed it

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

was noise, i think laundry room which was minimized with earplugs

good for parking and easy to get a tram

room service was confusing- seemed like bar/restraint staff were unsure about process

very comfortable; parking fine; staff friendly; food, drink and entertainment very good and reasonably priced

good location, good room service, good parking, clean and comfortable.

very slow wifi.

hotel is great modern breakfast good and and restaurant pub are great hangout.

we ordered room service for breakfast, while eating this we got a knock on the door from a lady looking

he made me feel welcome and went above and beyond to make myself and my kids comfortable

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

clean modern rooms with great wifi i had dinner in the restaurant which was tasty and affordable

room was clean and comfortable and wifi was decent (i had some work to do)

loads of parking on arrival and check-in was very straightforward

breakfast was delicious and a nice variety of choice

so is the food in the pub right next store at mother reilly's bar & restaurant

wifi was weak in our room; wifi extenders are needed to reach the backside of hotel rooms

very clean. good food. excellent service. pet friendly. highly recommend.

pet-friendly rooms and a great package of food for the dog on our second stay

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room service bit expensive and small selection but good food

no residents bar after 1am however room service available so drinks can be ordered and served in the hotel

was brilliant family room was spacious and very comfortable,pool was like a spa with excellent facilities,staff

the pool was a great extra for the kids, too

easy parking. great location. terrific staff. great food.

26), the parking lot is large and you can see the bus traffic clearly from the windows

it had the best breakfast of any hotels or restaurants

food was gorgeous.. reception and bar staff were very friendly.

we ate in the bar restaurant during our stay and again the food and service was excellent

room service not available after 10pm

very modern, nice room and bathroom. good bar and breakfast area too

lovely dog bed and bowl left out for our pet and such an amazing comfy bed with fab pillows which is hard to

more shelf space needed! we couldn't get the wifi to work adequately to work on laptop.

the guest free wifi is not secure.

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

the leisure centre the breakfast the location

breakfast was great, yum sausages

free wifi and restaurant

no laundry plastic bag

gym

bar very good

size of the rooms. no parking. no kids tv channels were working.

room had no wifi

gym needs more machines to be added

appreciated the super new finishes of the hotel, the kindness of the staff and the very generous breakfast

the drinks at the bar are

location & gym

an early check in at 7am after coming off a flight, staff were great hotel was clean and room was

rooms are clean and comfortable and have daily room service

room service , they do click and collect/ takeaway from the restaurant though although the online

room service only until 9:30pm however states in booklet in room until midnight.

restaurant on the first floor, possible option to order room service

menu was awful along with the food that was served up not much variety didn t cater for kids the food was

this is a lovely hotel with excelent staff a nice bar and lovely breakfast in a great location.

guest services - 5* room - 5* bar - 5* dining - 5* cleanliness - 5* nb

gym was quite small with some free weights and a treadmill

u had pay for tv and wifi and pillows could be bit harder

gym was good and the rooms big and

able to get a room for 2 adults and 3 kids, which is very difficult!

the wifi was incredibly spotty and the room we had was very hard to find and not signposted.

adult content on the cocktail menus in the bar/ breakfast bar where my kids were

kids and i woke up at 11

the best bed i ve ever stayed in! and the breakfast was great value

cleaning and laundry of high quality

great on site bar with short snacks/bar menu and an impressive selection of gins

is a wonderful facility, elegant, clean, classy, great rooms, staff, bar and restaurant, parking free on premises

staff were excellent. very relaxing breakfast room.

were excellent best i’ve come across room was great just small but great value the breakfast was excellent 1

elsewhere for laundry service

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

manager added money to the cost of laundry. we agreed to one price and was charged more

i also really appreciated their quick laundry service

no further information was given regarding breakfast times, wifi code, places of interest, room service etc

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

free upgrade to deluxe room and great room service.

didn t use dining facilities but bar was very comfortable

clean, nicely furnished, very good on-site bar and restaurant

nightclubl a better use of space would be keeping the restaurant open for the evening meal and a laundry area

and my odd requests for glasses of ice and the purchase of a beverage in the morning when the bar staff was busy

the only downfall was the bar staff were very rude in the nightclub & the dj also.

the wifi was very poor and the room was very warm and stuffy.

gave us ideas for a rooftop bar and have us the outlet because we forgot they have different plugs

waived early check in fee

allowed us early check in

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

left some snacks as a happy birthday for my husband as well as giving us a free early check in

breakfast was good.check in and check out fast,had laundry facilities

food in room service and breakfast was disappointing

not recommended for family travelling with kids

no room service available

excellent location, good staff and clean rooms. also, nice late check out time

barely even a negative, but i personally would have enjoyed if the bar was a little busier and we

bar downstairs was fantastic

phone didn t work so we had to go downstairs to order room service

big room, nice bathroom. good wifi.

late check out time and they let us check in early

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

lots of sockets too, and really good free wifi

excellent breakfast great location

year olds after being to grafton street and the dining staff in the morning were so good with the kids, it made

the cost per day for a room is eyewatering and that's without breakfast and the room service menu is limited

tastefully decorated, comfortable with excellent room service and close to all amenities, 5 min walk into temple

early check in not available

staff on reception and the service in the bar and coffee area were great

said they won t be doing anything about it for a married couple who never get away without kids and this

breakfast excellent

fabulous hotel, breakfast was beautiful, location very good

and surprising us with a bottle of prosecco, chocolates, a thoughtful handwritten note, and rose petals on the

lemuels bar is of particular note

the room service breakfast was really disappointing

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

staff amazing. room beautiful. location excellent. full irish breakfast delicious.

was beautiful, 2 bathrooms, 2 tvs and a separate section for the kids

breakfast was great, served with high quality tableware, the kids thought it was a bit posh haha

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

nothing. we didn t get a chance to use the wellness spa due to time but we would next time.

it has a good bar and restaurant

enjoyed going to the spa and had a treatment

the bar offers a great selection of drinks at reasonable prices

would have liked option of room service for breakfast

ordered room service breakfast

now our kids are mid teen and adult and finally we could go somewhere and trust them alone

choice of food wasnt great for kids menu

they don't really have laundry services (charge per item, very expensive)

the hotel staff were really friendly from the laundry, dining, bar

laundry was sloppy (did not follow instructions) and late

was cold and woken very early due to noise from laundry been delivered/ removed

deck each time we needed more toiletries; half-assed room cleanings; a couple hassles with the laundry service

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

after my shower i didn't want to leave so i ordered room service for dinner

no mini bar in the room but room service is available till 4

early check in, possibility to leave bags after check out to collect later

we used the laundry service and it was prompt

decor is dated in public areas no greeting on arrival bed was hard and uncomfortable no spa or pool service was

the breakfast was amazing

no kids breakfasts available, and several families staying

breakfast was amazing! such a spread and choice, everything we tasted was delicious!

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

laundry machine available in apartments

the laundry service was fast and

laundry service quick and reasonable

would have liked faster laundry options.

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

were brilliant very attentive and helpful on the front desk, restaurant, bar and security

amazing location, staff friendly, excellent value, breakfast fabulous

great location, really nice staff , clean room and wonderful breakfast, perfect thank you

having laundry facilities on site as well as a restaurant and bar make for a great stay easy access to so

laundry facilities

need more laundry facilities

i didnt utilise them but there were laundry rooms

for laundry service and is paid 7, including drying but it was really bad, my clothes were never dry

in addition, we used the laundry service which was very worth the price

had some laundry done and the some items not fully dried

great location. lovely staff. nice and clean. great bar and tasty breakfast.

the food was gorgeous, so beautifully presented and room service was nothing but first class and rapid

the new room upgrades and bar renovation

they also provide laundry both wash & dry for 12 euro all together

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

was quite expensive to do the laundry

great laundry service too

the prices for laundry services are too high.

breakfast was great with full hot buffet and many other options as well

location was good fantastic breakfast

the included breakfast is of exceptional value, and the gym is adequate for weight training - with dumbbells

gym was also impressive

i had an early morning for work and could do my ironing without looking for a laundry room

was my second time staying here alone with 2 small kids and we will definitely be coming again

diferente families walking around the corridors, kids running around and up and down in the elevators

clean facilities, good location, very friendly staff, good room service, comfortable beds,

it's about 15 minutes walking to city center / temple bar area, or the tram is at the end of the square

foolish kids on the reception and just say yes but they never listen

from the doorman to the waitress for breakfast

room service was delicious and the hotel is in a great part of town

gym needs updating

gym was poorly ventilated and needed cleaning wipes etc.

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

location excellent, staff fab, christmas decorations gorgeous. breakfast gorgeous

wifi was not very clear, it would be good to give on checkin or in the book

thing but a little more wardrobe space would be nice when sharing with husband and 2 kids;)

the bar, bedroom and breakfast were great

we booked room only, but the food in the exchequer bar was outstanding

we didn t dine there, but the bar and restaurant looked lovely

very comfy, rooms nice & clean, bar area good, staff very friendly, plenty of hanging wardrobe space

the wifi connection could have been better

night staff was rude and when we phoned for room service (5 or 6 times) he constantly pretended he couldnt hear

additionally, they're charging 11 pounds to do 1 load of laundry

spacious rooms with luxurious bathroom and laundry facility...

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

we received a complimentary late check out, breakfast and two cocktails for the beautiful bar next door

you can access the left from the second floor but you can only go to the ground floor when the bar is open from

the gym only opened at 8 on saturday. choice of tv channels limited. both things not important.

very high standard of accommodation pool and gym facilities excellent all the staff are

the door man he was so nice to all of us including kids

the only time we had any issue was one night having nightcaps in the horseshoe bar we encountered a rude

spa area was a little basic in comparison to other 5 star hotels that i've stayed in

location, with the kitchen and laundry facilities located on level 1

location in temple bar area

location was excellent and the hotel bar was cheap and great atmosphere

the location was great, just a little further up from the temple bar area, so it was still very convenient

laundry service was quite good and very reasonable as well

near the canal, near a bunch of good restaurants, bus stop, laundry/dry cleaner, etc

i approached the reception in the evening enquiring about late check out, there was a group of staff huddled

the gym facilities are great if one is into machines but not for people who like free weights

they were renovating and the gym was not available

kitchen and laundry facilities available

all infra (laundry, gym, bowling, etc - for

there is also laundry in the house, which helps a lot travelers

easy access, good location, coin laundry on the premises.

safety was great, secure. amenities like laundry and kitchen were good.

no strong wifi. but as we were on a eu data plan anyway, we did not mind that much.

it was central and reasonably priced, staff were pleasant and wifi was good.

there s a bar, trinity bar venue right downstairs with live entertainment and dining

great guy playing music in the bar later

wifi but i was on the 3rd floor.

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

the spa was excellent, and the room service was amazing

overlooked a load of waste bins and a gym next door

minor drawback is the pool / leisure centre

breakfasts were fabulous, always correct, which is most unusual in an hotel in my experience of room service

unfortunately it was on the ground floor beside the reception and the laundry

were in a room directly below the laundry room which was used very early in the morning

the laundry was directly above our bedroom so there was very loud banging in the evening until 7pm ish

at first we were given a basement room, which i wasn't very happy with as it was stuffy and the laundry next

was very cold, and no hot water everyday so i had to call room service who said someone had turned the boiler

a self-service laundry room

was in room #116 and the laundry store was adjacent so i was awakened by crashing and banging at 8:15am and it

the laundry service was helpful and professional to a pair of backpackers on holiday

location, very close to temple bar area as well as jervis shopping centre and o connell street

breakfast was very good and staff is excellent ud83dudc4c

amazing abd friendly staff! kids at the bar were sweet and kind!

the lady that booked us in was very helpful and friendly and then rory who was in the bar very well mannered

ringing our room from reception accusing my kids of making noise when they were already asleep in bed

didn't expect a gym and we were surprised to find one in the hotel

we didn't have the kids this time so the fact that there are lots of steps

helpful staff, late check out.

went perfectly, the staff was nice and welcoming, the room was clean and the wifi worked perfectly

stay a little pricey compared to outer big names hotels heater next to kids bed wasn t ideal as so hot had to

there was a nice flat screen that i could connect my laptop to and wifi was good

booked for 2 adults and 2 kids given one single bed and a small double

also provided a quick and good quality laundry service

a bit pricey. no laundry facilities.

the breakfast was very good with an excellent variety of food

wifi connection was patchy and i was unable to check in for my flight online, surf the web or use

the location was perfect. breakfast was very very good.

we appreciate the kitchenette and the laundry room

although our room did not have laundry facilities it was free to use the ones on the first floor, with included

laundry in the room was a bonus

i liked having a kitchen and laundry in my room. it was more of an apartment.

the layout was creative, you can cook and do some laundry, location is perfect

buttery (food place) and laundry just steps away from your front door

self- laundry service via an app that didn t accept my visa card and actually deactivated my card so i

laundry facilities were helpful and breakfast is only 9 and convenient

there is a laundry facility available on campus, and the luas and dublin express have stops right outside the

was unaware of amenities available to me such as laundry and pool

there was always large trash and laundry bags in the hallways.

the room was terrible, corridors dark and gloomy and staffed with bags of laundry

no hotel parking, car park opposite 18 a day room service cost 5 on top of food

the wifi

was able to get an early check in after a long flight overnight from canada

no laundry facilities

30pm and no room service of alcohol (i asked for a bottle of wine) was available

bar full of character

wifi was not great, it wasn't working on the check-out date

good wifi connection in the room