laundry on site was posted as available, however, front desk staff will send your laundry to

i had to bring laundry down to reception and collect it from there when it was ready

great wifi, good breakfast, a perfect locarion.

room service was fab, the kids really enjoyed being able to have food delivered to their room

bar menu very limited could do with more choice especially if travelling with kids

staff super helpful; assisted us in finding a last minute laundry facility and called cabs on request

hotel refused to provide laundry facilities

no guest laundry. front desk phone was not always answered

upon arriving to our room when we got off the elevator there were bags of laundry all down the hall and dirty

a yummy breakfast with a nice bar area where drinks aren t expensive

smelled bad and outside the window there were some sort of vents channeling hot air from the laundry (i presumed

on site laundry service was a life-saver

staff was very helpful, laundry available

would be worth adding checks at laundry to dispose of sheets with stains that won t shift

concierge staff was very helpful and the laundry service was a huge plus

staff who helped with organising our laundry and ordering a taxi to the hire car location

was clean, there were some marks on the duvet cover (which i reckon wouldn't come out when the laundry was done

quality bath towels i think would result in more than one days use and mean savings in laundry

we also ordered room service

minor points as there is a nice bar sells irish coffees to warm you up

laundry service price also reasonable

very helpful staff and lovely little bar area

bonus early check in as room was ready when we arrived

near wonderful restaurants and a very fun casino

wifi, my room 109 was a tad noisy in the evening

last thing, i have used the laundry service in other hotels and usually they don t charge you full price for

they supplied me with clean sheets , big bags to put all dirty laundry in

room was located right next to the laundry/cleaning lift

new and clueless room was cleaned without replenishing toilet paper or tissue paper told to leave laundry outside

conveniently, there was a self-service laundry facility a short walk away, which we were in need of

considering the laundry service option, there was unfortunately no information about the laundry being picked

no laundry facilities

rooms were on the small side. and know that there is no laundry service available on sundays.

wish it had on site laundry

nice staff, nice room, and really loved that they offer laundry service.

did not have on-site laundry facilities.

due to covid there was no room service (which is very understandable) but the staff were very helpful and did

breakfast was nice too

clean room with great wifi

location, a bit north of the temple bar area

the headboard was vibrating all night because we were beside the laundry/cleaners room, which made it hard to

was told that they had laundry facilities, which i assumed meant i could wash my clothes there

dirty laundry left outside room door at least twice a

the location, the bar staff and reception were brilliant. the hotel 7 staff were amazing too.

they were also unable to make a non alcoholic drink for the kids

washing machines and dryers provided in the downstairs laundry

the apartment was pretty and tidy, and it was nice to have easy access to laundry and a large kitchen

they let us use the laundry which was pretty nice

the staff was very helpful. laundry was available at no charge, a great bonus for us.

nice staff who made for a good check in as well as assisted in request for access to laundry facilities

lack facilities like laundry

no microwave, iron (only on request), or other amenities one would expect for a long stay (like laundry service

i worked from my room due to the 12 o'clock check out and the wifi was strong

comfy bed , wonderful pillows, strong wifi

cosy bar and great choice of drinks

we booked months ago and it must be the worse room in the hotel - right next to laundry which is so noisy -

bar had a nice relaxed vibe

the hotel also has a bar where you can get drinks

water on shower could be a bit higher; bar could have more food options.

the bar is a very interesting casual venue for all ages

some of the facilities were being renovated downstairs, so the gym wasn t available

toilet (tiles, wc, shower), gym and shared kitchen

really having to nit pick, i would say a laundry bag was the only thing lacking.

staff helpful, allowed for early check in. great location

wifi signal could be a little stronger, but it worked out fine anyway.

50 extra which is much cheaper than other hotel room service costs

nice room, good breakfast, nice staff, good housekeeping and services

although our room did not have laundry facilities it was free to use the ones on the first floor, with included

laundry facilities only in certain rooms, coffee shop was not open the first few days and there was

staff and rooms and guest laundry.

laundry should absolutely be avoided, it is very expensive and your clothes are still wet at the

we also used the hotel laundry, which was an unexpected bonus

the bags of laundry in the hallways were a little off putting, but minor .

- close the bus stops - close to coffee shops and restaurants - souvenir shops are right across - laundry shop

the wifi was awful.

sleeping with three adults (even though it was my wife and kids) was interesting

staff from checking in at reception, a lovely evening in the bar followed by friendly greeting at breakfast

was in room #116 and the laundry store was adjacent so i was awakened by crashing and banging at 8:15am and it

the laundry service was helpful and professional to a pair of backpackers on holiday

a self-service laundry room

coffee at breakfast wasn’t great and eggs benedict was a bit bland.

they added free breakfast when we arrived and two bottles of water in the room

the prices for laundry services are too high.

the hotel had a gym which was amazing

everything was great , amazing location, good breakfast and friendly stuff

lighting in the room was dull. wifi was not as fast. breakfast was ok.

good location, has gym, good wifi for work, comfy room and bathroom

there was always large trash and laundry bags in the hallways.

the room was terrible, corridors dark and gloomy and staffed with bags of laundry

i was kept up by partying kids in the street and the loud music from the bar next door

ordered my breakfast for room service

the surcharge on room service

a bit pricey. gym is offsite. also a bit noisy but earplugs were provided in the room.

family room, 2nd single bed was a fold out bed good really for only a night or 2 or younger kids

note: please amend the information on the room - late check out advertised for 15 per hour but reception

no problem with late check out

no extras (no gym, etc) but we knew that going in.

laundry service two blocks from hotel

no laundry facilities but there's a drop off service nearby. not enough toilet paper

it could do with a laundry.

perfect location. clean. good breakfast

we had to move rooms due to noise from casino behind the hotel.

we sent laundry out, and the hotel never had it cleaned

the hotel has a gorgeous lobby with a bar, two fireplaces, stained glass windows

the small fireplace and the sofas in the hall were so cozy i could have spent the whole day there

just a perfect location, amazing staff, room service , the hotel keeps rooms clean every day.

were super early and discovered that our room was available for early check in

we booked for two nights and had to change room on the second night, very annoying as a mum of 2 kids under

the mint bar was fantastic and the bartenders friendly and knowledgeable about their craft

bar in basement chilled atmosphere

t realize that there was a supplementary charge for some food on breakfast menu until we were having breakfast

we could hear some kids in room next to ours.

sometimes the laundry smelt a tiny bit of smoke (i just have a very sensitive nose)

staff were super friendly, allowed us to have an early check in after a big day of travel

food excellent in bar and restaurant

and they welcomed us with a possibility of early check in and we asked for a breakfast to go

room service breakfast was not avaialable.

also it's a really great location - slap bang in the heart of temple bar and close to dublin castle, trinity

location. excellent shower.. very comfortable bed. excellent wifi reception.

all staff especially magic in the bar so nice

staff were so friendly, receptionists & bar saff were so nice & helpful..

excellent staff. bathroom good. good wifi. hotel supplies earplugs.

i had an early morning for work and could do my ironing without looking for a laundry room

great value, spacious room with bathtub, spotlessly clean, early check in, convenient location, hearty breakfast

clean and comfortable friendly helpful staff early check in accomadated

prefer north side of the liffey little streets and nice walk to grafton street 20 mins, temple bar 20

it's about 15 minutes walking to city center / temple bar area, or the tram is at the end of the square

staff were not helpful with getting coins for the laundry machines

only thing every time i went to do a laundry reception never had laundry change

brilliant laundry facilities

the self catering kitchen netflix room roof terrace laundry room bathrooms

it would be a big plus to have laundry

location, with the kitchen and laundry facilities located on level 1

the location was great, just a little further up from the temple bar area, so it was still very convenient

location in temple bar area

location was excellent and the hotel bar was cheap and great atmosphere

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

there is also laundry in the house, which helps a lot travelers

great laundry

kitchen and laundry facilities available

gym, laundry facilities, table tennis, pool table, location

good location in the city, good laundry, very kind staff

laundry facilities

the laundry mat is easy to use and i like that they are there 24/7

hostal needs to offer better laundry services

i didnt utilise them but there were laundry rooms

need more laundry facilities

absurd way of accessing the laundry facilities

was unaware of amenities available to me such as laundry and pool

laundry was cumbersome to use

buttery (food place) and laundry just steps away from your front door

we did use the kitchen and the laundry facilities

also no breakfast option on the menu for kids

i was happy to find the bar open and lively for an evening nightcap

the place is good. the room service was on top, the stuff is nice and friendly.

wifi wasn't good.

half way between dublin castle and trinity college two blocks from temple bar a block to hop on

they don't do laundry at the hotel and they don't have a staffed concierge desk

the laundry service is great a fairly priced

the laundry service should have caught that

great room and bonus if the lounge on the 7th floor the gym has great facilities too.

room , spacious , clean and great bar area , also bathrobes which i love in a hotel room

we took extra sheets off the laundry cart that always was outside our room

my husband ordered room service but the quality of the pizza was very poor and yet expensive

we did not eat any evening meals in the hotel but did avail of the bar and the barman was very friendly

paid for a double room, there were two kids beds instead

no mini bar but there was the ability to get room service.

close to christchurch, dublin castle, temple bar and shopping

6 min walk from temple bar and 5 min to vicar street

wifi is reliable

now our kids are mid teen and adult and finally we could go somewhere and trust them alone

the pizza were not very nice they could have a better kids

might be standard in ireland but no fridge in the room and no laundry service

location, facilities in restaurant and bar area far superior to much more expensive hotels i have stayed in

dublin was very busy (almost christmas) so we ate dinner in the hotel bar and it was delicious

poor wifi connection in my room

distance from centre, bathroom small, no early check in

had some laundry done and the some items not fully dried

in addition, we used the laundry service which was very worth the price

the wifi connection wasn't great

room was nice, spa was nice

breakfast could be a bit more improved

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

another shoutout for wellness area with amazing jacuzzi, sauna and gym available

room service menu could have been better

the gym was great as well as the staff amazing,

would have liked faster laundry options.

was no laundry soap to put in the laundry machine and we had to go out very late (didn't arrive til 1) to

the washing machine was broken but they offered to do our laundry. so that was nice!

laundry service quick and reasonable

laundry machine available in apartments

relaxing bar to chill in, easy parking and lovely rooms

wifi struggled a bit

great location and parking was very handy

i had a request in relation to parking and they facilitated this, very grateful.

rooms amazing and so clean , staff great and breakfast superb

gym needs updating

foolish kids on the reception and just say yes but they never listen

we had breakfast in our room..the food was gorgeous.

breakfast should be included in the price of the accommodations.

gym is too small

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

timing of laundry and room cleaning service a little ambiguous

30 nothing ready so we left, with 4 hungry kids in tow

is excellent and food in bar was also very good

maybe some rude bar staff (could be an irish thing)

a bit pricey. no laundry facilities.

also provided a quick and good quality laundry service

the breakfast was delicious and they had a nice selection of items

free wifi available, but slow - could be improved

welcome helpful staff comfortable beds nice room great wifi fantastic location incredible

the room was quiet and comfortable and the breakfast was outstanding

was lovely but kids were disappointed that the pool in the images was for over 18's which we seemed to miss that

rooms, spa & staff, dave on the door in particular is very helpful

were just a couple of small issues, there are no gym or pool facilities in the hotel, they have facilities a

found the cost of vino quiet expensive in the bar and the fact that we had to leave to come home

allowed us early check in

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

left some snacks as a happy birthday for my husband as well as giving us a free early check in

good seating in the lounge, full bar and really

waived early check in fee

top notch. useful laundry room. great location to convention centre

room and laundry facilities

also the laundry center stays busy and was almost impossible to get a chance to use

thankful for full laundry facilities

there are laundry and gym too

that would save on labor costs and reduce the environmental impact of all the laundry

there was a bag of laundry in our room

wifi was seamless throughout the hotel, including in our room

loved everything location,staff, bar definitely will book again ud83dudc95ud83dudc4d

everything was clean and the wifi worked fine

additionally, they're charging 11 pounds to do 1 load of laundry

spacious rooms with luxurious bathroom and laundry facility...

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

he also offered us a late check out time of 1

wifi signal was poor the ventilation inexistent the common area impossible to find there was no late check out

clean very helpful and friendly staff great location for grafton street temple bar and evening avila

we didn't have the kids this time so the fact that there are lots of steps

we didn't have the kids this time so the fact that there are lots of steps

amazing abd friendly staff! kids at the bar were sweet and kind!

location, everything as advertised and the night porter was a good sandwich maker for room service as we got

we used the laundry service and it was prompt

room service evening meals could be improved.

gym could do with an update.

the door to the kitchen was congested with staff making up room service orders and diners trying to access the

brilliant location, friendly staff, early check in if needed

hotel didn't have a laundry and dryer place

we got there late on friday and there was someones laundry a couple doors down in a bag needing to be washed

conflicting information first told that no items were found, then asked to wait for an external laundry company

just very comfortable ideal if you need a base for a few days wifi excellent

great room for the kids with a terrace (but eur 300 per night). breakfast is good.

no laundry

laundry was outsourced and had to be done via webpage without same day delivery service

wish there was laundry in the building

the room service breakfast did not appear to be made to order

moved our kids that came later into the alex, a sister hotel, due to maintenance issues

breakfast really good value, hotel manager (jane) rally helpful and made the stay enjoyable

comfortable, inviting bar area

rooms modern and spacious , good gym , bar very good and staff freindly and helpful

lovely bar area and gym was well equipped

gym isn't great but ample.

staff with trollies and laundry also use the same lift

they messed up my laundry

room service at 2am was so, so good

also the gym is very well equipped

and accommodating staff, we arrived a bit earlier than planned and they let us in our room for an early check

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

complimentary wine and breakfast were outstanding.

the hotel and the room was beautiful and the breakfast was amazing

wifi not excellent (but they said they would take care of it)

thing but a little more wardrobe space would be nice when sharing with husband and 2 kids;)

wifi, old rooms, not enough sockets for plug access and towards the other side of the room

the location is great, all the staff from reception, to bar and restaurant and the cleaning and maintenance

even better was the full bar & restaurant in the basement where i enjoyed the most delicious dinners and drinks

wifi could have been better

the staff, the room, the bathroom + the bar :) everything was neat!

excessive noise. electrical problem/ had to change room. laundry problem.

very good wifi

amazing location. fantastic gym access. really good breakfast.

staff were so helpful, especially eric in the hotel bar and restaurant

wifi password should be in room

food was lovely although 8 room service charge was a bit steep.

this resulted in kids running all round the corridors banging on peoples doors, breaking the toilets so they

restaurant on the first floor, possible option to order room service

room was clean and tidy with good wifi signals; the breakfast included was delicious, and the location was very

the value for the stay was good, the room service was very good, and the parking facilities were great, even

the door man he was so nice to all of us including kids

the gym only opened at 8 on saturday. choice of tv channels limited. both things not important.

was fab, such a selection and even better when it s room service

night we were in a very noisey room -i think an air conditioning unit was running at the gym on same floor 24x

spa out of action and gym v small

in my mother's room, a bag of dirty laundry was left on her floor

no room service no laundry service in room amenities not

location, rooms were great and we were able to have an early check in which was brilliant for us

year olds after being to grafton street and the dining staff in the morning were so good with the kids, it made

scrambled eggs ran out at breakfast and were not replenished

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

we enjoyed the breakfast. the staff were exceptionally friendly. the service also was excellent

pool was closed for necessary maintenance wotk but that is really the only issue

the spa was a little disappointing.

room service was great

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

the family room worked perfectly for two kids, and the beds were super comfortable

the bar closed very early

breakfast for the kids shouldn't be the same price and menu as

laundry needs improvement

staff was so very helpful, even took care of my laundry issue, thanks george!

food + room service is exceptional! very helpful and friendly receptionist :)

coffee from bar was not nice no coffee taste just milk.thought carpark was expensive.

the lobby is very lovely and they even have evening room service

the noise from the hotel s laundry facilities was unbearable throughout the night, making it impossible to

had preplanned an early check in but when i arrived they were unaware, then i set at the front lobby for hours

great location, clean and quiet, good wifi connection, great breakfast and friendly staff

room was clean and comfortable, room service if needed

the wifi would not connect to my laptop despite troubleshooting

loved the decor , amazing bar ! staff were lovely and checkin was pretty easy

wifi wouldn t work

on how to work heating would have been nice if reception staff went through checkout time and wifi code on

i could not have wished for more, everything we asked for was accomadated, even our late check out, could not

room service is not 24 hours

rooftop bar is excellent and our kids loved the robot lofty. the location is perfect for us.

the wifi could be better

very fast room service

lovely dog bed and bowl left out for our pet and such an amazing comfy bed with fab pillows which is hard to

more shelf space needed! we couldn't get the wifi to work adequately to work on laptop.