the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the bar kept running out of spirits and we had a room with a private pool which was lovely except there wasn

crazy golf for all residents but only 2 clubs (9 irons not putters) and balls

wifi was slow at times

the tiny issue i had regarding the laundry (they couldn't make my laundry nor provide me with an iron which was

stuck up staff members, they wanted to charge me 680 dirham (68 us dollars) for one small bag of laundry

towels were collected even if hung up, and there was a problem with the laundry so ended up having no towels

was really nice to spend a vacation with the kids

wifi - both speed and reliability were not always good - consistency of information - different

a beautiful location with pool and sun chairs / seating area a place to see real moroccan beautiful

wifi is slow and there is no signal

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

the wifi is terrible and doesn t always work

we have enjoyed the pool very much too

wasn t hot in the shower which caused issues and the location is a bit far, issues for parking

hotel is approx 30 min walk into taghazout which i recommend doing for dinners etc as we only had breakfast

only thing i didn t like is the food , we ordered with room service and we didn t like the food, i called

room service breakfast not as expected but, still it was ok.

activities were happening that you could get involved in and timings- for example sunset yoga and pool aerobics

the spa was also very lovely and appreciated that the hamman had to be reserved

no laundry facility in villa, common shared laundry facility available within the compound

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

place, architecture of the hotel, best view from the room, food, staff, laundry service

didn t like the cleanliness of the hotel , and most of times not enough places for the car in parking

new modern hotel, swimming pool, golf, buffet, breakfast, ocean view

none of the tables at the restaurants, poolside or beach bar were cleared so rubbish everywhere

pool or ooolsnbeed to be heated in the winter

clean pools, amazing breakfast each morning, very friendly and accommodating staff

the pool, breakfast, staff, and tge amazing spacious room!

nice hotel, great swimming pools, very nice room, friendly staff, good food

had to call room service for daughters sofa bed to be made up several times

from start to finish, everything was fantastic, the pool was great (i dont know how to swim but i managed to

long walks and unavailable golf carts in case you want to go to parking

more spa facilities would be great.

long walks and unavailable golf carts in case you want to go to parking

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

clean and close to the beach good breakfast

breakfast was simple but in all honesty no one enjoys an overwhelming breakfast, this breakfast has

good wifi

they also had a laundry service with a quick turn around

we spent the afternoon and evening reading in the hammock, enjoying the pool with nice background music and a

the breakfast is amazing and fills you up for the day

pool was too cold in april and would be nice if they had surf boards

they also have drinks on site and a pool

the wifi net

despite this the yoga class was really good and the gym are too

a lovely welcoming and friendly staff nice gym and helpful

sea the fish boats just 30m away were you can buy fresh fish very good buffet breakfast a kids toys corner in

breakfast was excellent. staff was superfriendly!!! very clean! big rooms

sana from kids club really sweet with our girls

the property got no inside parking only outside next to the main road and the one inside as they said is for

so they gave us the ground floor with access to the pool

big apartment with an amazing view. our wifi was perfect so i think they fixed this.

secure parking

right across the street there was a laundry service that we used, they washed our stuff over night

no enough parking space in front of hotel but it's ok.

parking service got aggressive when i first refused to tip him

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

good location, strong wifi connection. nice breakfast

and it has a pool

parking area was very far from our chalet

small swimming pool

no enough space for parking.

of towels no toilet paper no wifi no wine corkscrew crappy refrigerator security deposit in

very constant noise next to main bedroom (laundry workshop across corridor) 2) despite above reception staff

moving around the complex early morning were a bit noisy with laundry carts etc

no laundry services

they don t have laundry services

to enter a room and find dirty laundry in the drawers that's one thing

laundry was never found and we ended up at friends place to wash the cloths

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

laundry price

i used the laundry service and everything came back wonderful and in a timely manner

expensive laundry service

when asking for an iron, i was told they only do a laundry service which costs money

breakfast excellent. pool area great. good gym. massage and hammams superb .

no wifi in the rooms so it was hard to log into amazon/netflix - not sure if it was possible

amazing stay, amazing service, amazing attention to details, wonderful generous breakfast

the breakfast in the restaurant was delicious, with a calm and classy atmosphere, no noise, no

breakfast was absolutely great and tasty served by a waiter who was happy to have a short

services in general were underwhelming: wifi was not offered, nor were clear instructions provided at check-in

staff were really helpful and friendly, room was lovely, breakfast was a real treat.

not far from the beach but not seaside. no wifi at pool area.

the breakfast was always the same for the one week i spent at the hotel

delicious continental breakfast with a choice of fresh juices and coffees

breakfast was perfect with usual continental selection the freshly squeezed orange juice was a

the lift is kind of old. the breakfast is fine but not awesome.

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

everything was great breakfast had a wide variety of choices

a modest breakfast, but sufficient

that they dont have any internet in the room, one has to go at the lobby(reception) to get some wifi ,and also

all was great: very good location, great service, cleaning. swimming pool in good condition.

pool cold, wifi not great

kids swimming pool out of service

good thing location very poor with the amenities they need to improve their food no room service thirty

the spa could have been a bit better no encouragement to visit or book massage

the breakfast is also good and the service is good

i asked for my laundry to be done the day before we left and they did it for free

nice beer from bar

dining room becomes a bar in the evenings , open to locals all seem to be men who smoke heavily even in the area

they have room service, breakfast included, small balcony

only complaint is the wifi in the rooms

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

top holiday thanks to all the staff specially breakfast, and cleaning service

good fully equipped gym also

pool was really nice

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

food wasnt as good as last year. options weren’t as much and breakfast was poor.

the snack bar is delicious for a taste of treats from home (burgers, pizza etc) made fresh to order

spa: i explicitly asked if the spa was female only, person at the spa reception said yes, lo and

wifi was good

the pool water was really cold through our our stay.

the towels were tatty and kitchen equipment limited

only thing was the wifi signal sometimes became a little weak

female receptionist, clean pool, no interference from staff, spacious room, clean reception, modern and light

safe parking by the hotel entrance under a cctv camera

the walls are quite thin and our room was near either the laundry or loud pipes

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

-don t do laundry even through stated on their policies

wifi doesn't work

property was spot on for all my needs the only downside was could do with a snack bar outside near the

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

they don't have an iron press. have to use their laundry service, which takes time.

room cleaned daily, laundry service perfect

wifi connection was poor

a small spa but were able to take advantage of it in the 3 days we were there and book whatever we wanted

the laundry service took 3 hours when they said 10 mins only

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

i handed in my clothes for laundry, but i never got them back

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

some of our party attempted to use the laundry service and paid for express service, this was not performed

our laundry was lost for two days, nobody could explain where it went

wifi is poor in some rooms (most rooms). cold water in the pools. cigarette smoke in the bar.

incompleted gym

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

the balcony had laundry lines which were useful

also, the location is great for families, with a playground nearby for kids

clean and comfy room with kitchen facilities

big room, cleanliness ,balcony, kitchenette, fridge/freezer & nice breakfasts

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

no possibilty for laundry

com it mentioned there where strollers and when i arrive there where no strollers for kids

great breakfast

we had a problem with our kitchenette, an electrician was sent and resolved our problems

no laundry service apart from very expensive place around the corner

pool was small but nice

parking spot is available for additional charge near the hotel

friendly staff from kitchen staff, caterers, cleaners and desk staff.

bit dated and shabby. swimming pool was out of order due to outdoor works.

the reception team can be improved upon - while they claim to have laundry services do note that they don t

it got to a point where the kids wouldn’t wake up for breakfast because there wasn’t enough range of

and clean, entertainment, bar staff and waiters/waitresses all exceptional

in the pool was a little bit too cold for me

a parciely sea view 1315 near to reception easy access to all service of the hotel the swimming pool was nice

charge enormous amount of money for the laundry service

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

- in the reception, they mentioned a price list for laundry, not found in the room

laundry ship near by and a money exchange shop

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

best pool,in agadir as it is sheltered from the afternoon winds

staff, the food, the location, the entertainment for both adults and children and the quality of wifi

on beach front, not a lot to do in the evening outside the hotel but entertainment is in the bar with singer

staff are few i didn't got my invoice full of people from gcc who is looking for sex only swiming pool is old

breakfast was very basic (although i was late to it so cant say for sure that is the true

buffet breakfast wasn t great, the staff weren t particularly helpful/nice and they were understaffed

buffet breakfast was horrible

pool is always empty

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

great barmen at double small pool ;)

entertainment staff, diversity show, food, pool area

the dinner was ok plenty of options, breakfast was really strange, dont expect the typical english breakfast,

pools were fabulous

they are very generous and communicative the pool area is ver nice it offers wide space to benefit from the

the hotel claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar

breakfast & lunch fine dinner boring for the most part

was best for lunch outside but due to weather had to have breakfast and dinner inside

were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned

please ensure that you provide slippers,iron and a board alongside with a laundry bag

spa offfers hammam

gym in the morning during our entire stay didn't have towels

kids aged 16, 18,

the location is excellent as you are right on the beach and also have the option of the pool in the hotel

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

the beach is very close, the waves gentle at the shore for kids, with soft clean sands - nice even on cloudy

5* hotel and spa, amazing experience can't describe

the hotel is near the beach but we stayed mostly at the pool

the wifi varied depending on location, generally not working in the back rooms, so that did not accord

wifi / no plug to put in phone charger / cleanliness was not great / very old fashioned tv for

good layout plenty of choices of pools and breakfast very good

no lifeguards available and two young people got into difficulties in the big pool

our kids started to cry when enter bedrooms :( asked why we were there

dated, uncomfortable beds, poor facilities, charged 5 extra for a gym that you could have in a garage, maybe

laundry was asked 2 times to wash the dress, never happened

very small parking for all the visitors you may need to wait outside it for more than 2 hours waiting for

3-kids food - could do more kids centric food on menus 4-should offer safe airport transfer to avoid

we also had a spa treatment which was lovely

enjoyed a room with a lovely view of the swimming pool, impeccably clean and fully equipped, ensuring a delightful

basic facility like iron was not being provided and on top laundry service was closed when we needed

then he told us we had not paid for our laundry

laundry is a headache constantly was chasing up getting my clothes ironed did not respond to me at

they have a laundry service but you have to make sure you ask for express service before particular time which

iron provided only laundry service which is a bit expensive if you re doing alot of clothes

selection of food available, large sunbathing area so never left without anywhere, gym facility good and beach

it as an adults only hotel (bearing in mind adult is from age 18) but it was full of elderly aged people and

hotel well equipped and furnished, i loved the animation at the bar every night, it s adults only so you won

could have played some music near the pool bar and may be some night entertainment for young

good food, adults only great bonus! free transportation to golf.

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

the guy on the pool is very fun and friendly to kids

some satellite channels did not work but we found channel 114 good for kids shows a day before we left

super noisy with laundry trolleys from 5am

can not wait to return , may return peak season to take advantage of the outside pool, you need the heat to

all inclusive hotel, we had such a great time with 3 small kids

not seen them, cleaned our room even when we leave late, the alhambra restaurant was great, nice gym, and the

we didn't watch any of the entertainment shows but the evening house band in the bar were very good and played

no laundry bag in the room

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

room food service was good but the laundry not satisfactory

so modern and clean. fantastic rooms and gym.

20 for laundry, restaurant and bar closed,

the room is ok, however need a washing machine and laundry.

laundry machine

get some sleep because of those old doors banging, and because of the loud music coming from the bar till early

didn’t give proper beds or bedding for the kids

were given incorrect info about the laundry services

breakfast was excellent the staff was always helpful and ready to assist you if need anything and

very good cocktails & alcohol in the main bar 4

breakfast is just epic

a lot of different activities at the hotel, possibility to use the gym (very simple), courts and spa are huge

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

very few negatives are wifi internet and spa quality could improve a bit

breakfast had great choice and all fresh ingredients

think the gym/exercise facilities need upgrading

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was not to my standard

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

the breakfast was disappointing

i enjoyed breakfast ud83dude0b

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

no kids club

the children's area was sufficient for us the hotel offers a heated indoor pool, so it's an option on cold

i really enjoyed the spa services and the heated pools

concerning was a serious incident involving a staff member who was visibly drinking alcohol and smoking a

the restaurant, the pool, the staff everything excellent except the laundry...

laundry service is horribly expansive

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

tea and coffe facility in the room, weak wifi also shower room could be improved as water ends up on floor due

we wanted lovely staff and great services thankyou to all pool staff especially amin thankyou for looking after

huge thanks to ibtissam, mohamed, soukaina and all staf at breakfast and swimming pool for their warm hospitality

breakfast was superb and the pool area was lovely

room service only amounted to 50 and was paid at the door

the pool loungers were amazing and the staff looking after the pool were so helpful

therefore, please provide bar and restaurant menus in english too, as this will be an essential improvement

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

spa is great - you have all you need to spend time there in one place

don't know why i was charged for the breakfast as i always book on booking

the staff from concierge, reception, pool , housekeeping and bar and restaurant really know how to treat their

i loved the location and breakfast area and the gym,

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

are true to form of the photo you see and are cleaned every day, you also have the option of room service for

was no kettle in the room and only black and mint tea available at the bar

was beautiful, the rooms were super spacious and clean, and the pool / spa were

to dislike other than smoking acceptable anywhere but even the smokers were courteous as to where they smoked

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

the massage at the spa was disappointing, we had to tell them to insist in areas as they just touched as if

beach bar is a bit disappointing, as it offers very little

i didn't like the food no room service bad ac

there were lots of loungers and the pool was good too

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

we felt tricked into a paid breakfast without knowing the price

the room was really tasteful and cozy, and the breakfast was filling and delicious

gorgeous property with pool and great restaurant

wifi does not work that well but that probably helps to also make the place more relaxing

kids got sick too, so we spend half our time in the room

very hospitable, no issues whatsoever, very attentive staff, good breakfast, great facilities, gym offered all

spa was also overpriced

but you actually dont need to go away from hotel, becazse it has perfect restaurant, pool and golf activities

of the staff at the bar were rude sometimes

modern, clean hotel. recently opened. good wifi

swimming pool was good

nice place, helpful staff and tasty breakfast.

air-conditioned room delicious breakfast clean room and bathroom refrigerator in the room

pretty good breakfast

we needed a place, close to the airport with a free parking. it was a perfect match.

they have a laundry service on site, which was helpful

the friendly staff, the cleanliness and the outstanding breakfast are a highlight

we also enjoyed the outdoor central pool

the pool area and restaurant serves up tasty food and cold beer and wine

breakfast could include some fruits ;)

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean