right across the street there was a laundry service that we used, they washed our stuff over night

wifi doesnt work in the room

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

absence place de parking

breakfast was simple but in all honesty no one enjoys an overwhelming breakfast, this breakfast has

i wish there was a bit more variety when it came to the breakfast.

staffs are very friendly expecialy the receptionist and the breakfast serving guy

n clean very comfy king size bed great shower lovely sea views from the balcony a tasty free breakfast and staff

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

they also had a laundry service with a quick turn around

food was brilliant, and so was the breakfast

parking at the front door

younes gave some balls and rackets to the kids to play around

they also have drinks on site and a pool

the pool isn t heated, which may be cold out of season (october )

the spa was lovely

also that the hangout for teens closed at 3pm - my son loved it for making connections with kids his own age

and buildings exceptional - great food and drink options - nice pool and beach - excellent kids club - very

more spa facilities would be great.

lots of staff that were untrained and a photographer around the pool

bar staff should not free pour but follow recipes instead

spa treatments were great

gym/fitness center was acceptable but not extensive

-swimming pool big enough for both adults and kids (*there is also a dedicated playground for kids supervised

no laundry facility in villa, common shared laundry facility available within the compound

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

place, architecture of the hotel, best view from the room, food, staff, laundry service

the gym in the hotel was decent and the prices in the spa, along with the food, was very reasonable

wifi and wc in the pool

the adults only pool is fabulous, the staff are attentive and friendly and the whole place is just perfection

this was a surprise bonus for us as we weren't expecting things like aqua aerobics, kids karaoke and beach

are marvellously catered for at their kids club, while there are also pilates, yoga and other gym lessons offered

to make a surprise in the room for my partners birthday, the hammam was excellent, good size gym, there was a

breakfast was amazing, even the snack bar food was delicious

towels were collected even if hung up, and there was a problem with the laundry so ended up having no towels

the tiny issue i had regarding the laundry (they couldn't make my laundry nor provide me with an iron which was

stuck up staff members, they wanted to charge me 680 dirham (68 us dollars) for one small bag of laundry

we had to wait around for 3 hours in the bar and were only offer 1 drink after we had been travelling all day

good location, amazing staff, very good food the best i ever had, good breakfast,

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

were fantastic, and we took part and enjoyed a wide range of amazing activities such as mini golf, tennis, group

wifi coverage was good in the property

all the bar staff, they were always friendly & a good

wasn t hot in the shower which caused issues and the location is a bit far, issues for parking

wifi is slow and there is no signal

the outside space with the swimming pool is very cozy and it s perfect to relax at the end of the day

maybe they should empower the wifi connection

the location on the top of nowhere but breathtaking and enough space to chill and relax at the pool with a

parking just outside free and easy to find

very constant noise next to main bedroom (laundry workshop across corridor) 2) despite above reception staff

old towels, no laundry service.

moving around the complex early morning were a bit noisy with laundry carts etc

to enter a room and find dirty laundry in the drawers that's one thing

no laundry services

staff were really helpful and friendly, room was lovely, breakfast was a real treat.

breakfast was wonderful, fresh juices, warm bread, pastries, pancakes, eggs of choice, yoghurt,

with easy free parking available

a negative but just a point i will say just the fact that there's no pool or cooked breakfast so your paying

there is a cafe downstairs which did an excellent breakfast and also lunches

laundry price

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

laundry was never found and we ended up at friends place to wash the cloths

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

when asking for an iron, i was told they only do a laundry service which costs money

i used the laundry service and everything came back wonderful and in a timely manner

expensive laundry service

no wifi in the rooms so it was hard to log into amazon/netflix - not sure if it was possible

our room faced the pool

location + pool

pool area is nice

staff were so friendly and helpful and the breakfast was good

breakfast needs to be improved.

and full of light, balcony was a great edition for us too, breakfast was minimal but fresh daily, wifi was good

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

no wifi in the room only in the lobby. ac wasn't working but also not needed.

pool is of a fair size with numerous poolside recliners to lie on for sunbathing, if you take the breakfast

is no wifi internet connection in the rooms

pool dated but crystal clear

i asked for my laundry to be done the day before we left and they did it for free

bar on site

the wifi is a bit slow

pool gave kids rash. staff were not always helpful sometimes rude.

balcony in the room, pool was nice was refreshed after being in the heat

the breakfast is also good and the service is good

we booked because of location, pool and kidsclub.

gym or spa due to renovation internet wasn't working in the rooms and sometimes went off in reception too

don't like that the bar area was closed by the pool and the music was turned on only for ten minutes and then

the parking for the car is a big plus, too, especially regarding the place where the hotel is located

wifi was good

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

spa was closed for refurbishment

good fully equipped gym also

pet friendly

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

is walking distance to beach *they found parking for my motorcycle * the bell boy was amazing and friendly

good breakfast, big pool, nice bar and decent prices

it has a mini kitchen

we had wifi in our room which added to the comfort

wifi poor room booked a apartment and only got a hotel as they said i can only change at 12pm as

female receptionist, clean pool, no interference from staff, spacious room, clean reception, modern and light

problems with internet. mistake in google maps. swimming pool without water.

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

there was no room service and kettle

bar: the main bar stayed open until 11:00 pm and offered a wide range of cocktails, beers, and hot

the comfort, the big sized rooms, the buffets, the kids entertainment, the night shows, the aquagym with brahim

they don't have an iron press. have to use their laundry service, which takes time.

room cleaned daily, laundry service perfect

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

we did not eat in the evening as there were no vegan options but the breakfast had an ample selection of food

no sun by pool due to time of year no balconies

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

our laundry was lost for two days, nobody could explain where it went

some of our party attempted to use the laundry service and paid for express service, this was not performed

nice pool area with a large lawn

locked. kitchen no facilities, no tea bag or sugar so friendliness from. staff.

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

the laundry service took 3 hours when they said 10 mins only

i handed in my clothes for laundry, but i never got them back

i handed in my clothes for laundry, but i never got them back

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

the balcony had laundry lines which were useful

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

stuff, comfy bed, clean room, towels were changed everyday and room service also, location is good, around 15

very nice pool and sundeck on top of the hotel

atmosphere pleasant while also looking after the safety of everyone at the pool (especially the kids)

no laundry service apart from very expensive place around the corner

also, when i was leaving new farah hotel, saeed said i had a room service charge which was not true

bit dated and shabby. swimming pool was out of order due to outdoor works.

there were some people making some noise outside probably because the bar was on the floor just above my room

the swimming pool is not suitable for toddlers as it is very deep.

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

no possibilty for laundry

great location, clean, fast wifi and fantastic customer service.

very good room service, cleaniness and all hotel facilities, tasty french-alike breakfast with moroccan

he made sure to take us through all the facilities in the room, made sure we could connect to wifi, set up the

the reception team can be improved upon - while they claim to have laundry services do note that they don t

there are couples of swimming pools and a pool bar

with huge bed and spacious bathroom, a lot of green area to walk inside the hotel, nice swimming pool and bar

the breakfast beans, i though they would've english baked small beans for breakfast.

only complaints were that the wifi can get pretty slow in the room, and that the fridge in my room didn't work

laundry ship near by and a money exchange shop

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

charge enormous amount of money for the laundry service

the laundry people lost my wife s top which cost 180 the bed mattress was broken and slumped to one

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

laundry was very expensive. room cleaning was poor.

perfect room service -big problems with the internet connection in our room + in the main

bar, restaurant, and reception stuff are not behind, i felt very welcome and in great company even

on beach front, not a lot to do in the evening outside the hotel but entertainment is in the bar with singer

poor breakfast in my opinion

the breakfast is limited

room shower did not work fridge are mt nothing available in the room had to call and get it room service price

breakfast towels and billows cover was not not provided when i requested after check in tv was not

breakfast was very bad, not a 5 star hotel, some food seems from the previous breakfast, i called

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

my kids were so sad to leave

the wifi is terrible

staff at bar really nice

the theatgre shows and kids shows were great

were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned

pool and activities during the day and in the evening were also excellent

waiter running the area opposite the bar was a bit of a jerk

pool, room was very nice and the bed was comfortable, most of the staff are very nice and

dining room is more like a canteen than a restaurant - very loud music in the bar and around the

please ensure that you provide slippers,iron and a board alongside with a laundry bag

staff spacious room food was great & various beautiful view (pool view room) facilities & available activities

gym was poor and the food wasn't amazing

no playground for bigger kids, one more towel station near the beach would be great

there should be a kids' pool and water

difficult parking poor connectivity, none in the room food pricing

kitchen in our suite could have been better equipped, but i m sure we have had asked for sharp

dirty when we arrived and there was no wifi password, no information listed for the front desk or room service

wifi wasn't really good

we were given a late check out, which was appreciated and if we messaged reception they were generally responsive

entertaining and put so much effort into making your stay the best and at night at the pool bar it's just world

i was unhappy with the breakfast voice of the food..

old hotel, no wifi (which is a big problem nowadays).

animation and pool bar staff

not enough breakfast selection.

electric hob in the kitchen v difficult to work without any instructions

parking was

beautiful big 2 bedroom apartment with private parking

clean, kids and family friendly, love the plant and swimming pool was very clean , the staff lovely and smile

2- car parking is a problem; there aren t many parkings available, and the driveway is too small for

no chance to sleep with the huge noise from the night club, the furniture so old, no laundry service at the

5* hotel and spa, amazing experience can't describe

the room service needs improving and their prices should seriously be revised

also the wifi was poor

room service menu needs a bit of update , same goes for buffet breakfast & the food always coming

laundry was asked 2 times to wash the dress, never happened

the luck of parking spaces! the deposit to get swimming towels!

small water park for the kids mohammad in the restaurant who arranged a birthday cake for my daughters

the receptionist was fantastic she gave us the wrist bands when we arrived so we could grab breakfast and

worst food ever, to have room service i had to call many times because seens like the staff doesnt like to work

here multiple times as it s convenient, has fantastic views, we prefer the chalets for the kids to run around

small swimming pool

my wife got injured because the swimming pool floor is damaged

we stayed in the chalets again these are excellent self-contained comfortable houses next to the pool

no wifi in the rooms, which was an issue and the main disappointment,

basic facility like iron was not being provided and on top laundry service was closed when we needed

then he told us we had not paid for our laundry

laundry is a headache constantly was chasing up getting my clothes ironed did not respond to me at

they have a laundry service but you have to make sure you ask for express service before particular time which

iron provided only laundry service which is a bit expensive if you re doing alot of clothes

selection of food available, large sunbathing area so never left without anywhere, gym facility good and beach

it as an adults only hotel (bearing in mind adult is from age 18) but it was full of elderly aged people and

hotel well equipped and furnished, i loved the animation at the bar every night, it s adults only so you won

could have played some music near the pool bar and may be some night entertainment for young

good food, adults only great bonus! free transportation to golf.

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

the guy on the pool is very fun and friendly to kids

some satellite channels did not work but we found channel 114 good for kids shows a day before we left

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

room food service was good but the laundry not satisfactory

no laundry bag in the room

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

we also tried the spa and this was worth trying

super noisy with laundry trolleys from 5am

hotel, gorgeous grounds, spacious but didn't feel too big

loved the facilities at the gym and this exceeded my expectations as very well equipped

poor wifi signal

loved the clean pool and tidiness of surroundings

20 for laundry, restaurant and bar closed,

the room is ok, however need a washing machine and laundry.

laundry machine

get some sleep because of those old doors banging, and because of the loud music coming from the bar till early

didn’t give proper beds or bedding for the kids

were given incorrect info about the laundry services

breakfast was excellent the staff was always helpful and ready to assist you if need anything and

very good cocktails & alcohol in the main bar 4

breakfast is just epic

a lot of different activities at the hotel, possibility to use the gym (very simple), courts and spa are huge

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

very few negatives are wifi internet and spa quality could improve a bit

breakfast had great choice and all fresh ingredients

think the gym/exercise facilities need upgrading

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

breakfast was not to my standard

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

the breakfast was disappointing

i enjoyed breakfast ud83dude0b

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

no kids club

the children's area was sufficient for us the hotel offers a heated indoor pool, so it's an option on cold

i really enjoyed the spa services and the heated pools

concerning was a serious incident involving a staff member who was visibly drinking alcohol and smoking a

the restaurant, the pool, the staff everything excellent except the laundry...

laundry service is horribly expansive

hotel claims to have a fitness centre however it's not true, no laundry service either (also claimed), methods

tea and coffe facility in the room, weak wifi also shower room could be improved as water ends up on floor due

we wanted lovely staff and great services thankyou to all pool staff especially amin thankyou for looking after

huge thanks to ibtissam, mohamed, soukaina and all staf at breakfast and swimming pool for their warm hospitality

breakfast was superb and the pool area was lovely

room service only amounted to 50 and was paid at the door

the pool loungers were amazing and the staff looking after the pool were so helpful

therefore, please provide bar and restaurant menus in english too, as this will be an essential improvement

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

spa is great - you have all you need to spend time there in one place

don't know why i was charged for the breakfast as i always book on booking

the staff from concierge, reception, pool , housekeeping and bar and restaurant really know how to treat their

i loved the location and breakfast area and the gym,

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

are true to form of the photo you see and are cleaned every day, you also have the option of room service for

was no kettle in the room and only black and mint tea available at the bar

was beautiful, the rooms were super spacious and clean, and the pool / spa were

to dislike other than smoking acceptable anywhere but even the smokers were courteous as to where they smoked

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

the massage at the spa was disappointing, we had to tell them to insist in areas as they just touched as if

beach bar is a bit disappointing, as it offers very little

i didn't like the food no room service bad ac

there were lots of loungers and the pool was good too

great stuff, beautiful garden and pool. tasty breakfast, delicious tajin!

we felt tricked into a paid breakfast without knowing the price

the room was really tasteful and cozy, and the breakfast was filling and delicious

gorgeous property with pool and great restaurant

wifi does not work that well but that probably helps to also make the place more relaxing

kids got sick too, so we spend half our time in the room

very hospitable, no issues whatsoever, very attentive staff, good breakfast, great facilities, gym offered all

spa was also overpriced

but you actually dont need to go away from hotel, becazse it has perfect restaurant, pool and golf activities

of the staff at the bar were rude sometimes

modern, clean hotel. recently opened. good wifi

swimming pool was good

nice place, helpful staff and tasty breakfast.

air-conditioned room delicious breakfast clean room and bathroom refrigerator in the room

pretty good breakfast

we needed a place, close to the airport with a free parking. it was a perfect match.

they have a laundry service on site, which was helpful

the friendly staff, the cleanliness and the outstanding breakfast are a highlight

we also enjoyed the outdoor central pool

the pool area and restaurant serves up tasty food and cold beer and wine

breakfast could include some fruits ;)

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean