more washing machines and dryers required in the guest laundry.

laundry room was very dirty, the windows didn t have screens and there were mosquitoes

there was no laundry service available

laundry room in basement for guests was a bonus

a pool for the kids would have been nice

glad to have my own washer and dryer and not have to go outside to do laundry

facility comfort bed kitchen

comfortable, well equipped kitchen, easy access to ski lifts, accommodating staff, easy parking, hot tubs, spa

the pool area was smaller than it looks in pictures but was clean and a decent enough size to have fun

kitchen crockery was message and unsatisfactory

no apology, just given an excuse about the laundry not being done - had to ask for towels again on saturday

no laundry facilities

spa area is indoor in basement. hotel only. no kitchenettes. no refund policy.

do with a few more restaurants in the village as choice of cuisine ie bar food got very repetitive over the 10

no gym and pool

great toiletries, bathropes, laundry room, ice machine and etc

excellent location and the room had a great view of the mountain. laundry facilities were great.

laundry and dryer were broken -lots of deferred maintenance, most of the trimmings were worn or

the spa area was not fully open

the golf course is excellent, if a little expensive

restaurant on location, access to laundry facilities if needed

the staff were very friendly, there is a laundry room at the hotel, they supply the soap

we were upgraded to a larger room with a kitchen

good breakfast and the restaurant attached was quite good

very clean, bed comfortable, lots of room and kitchen facilties were good

the spa, indoor pool and hot tub. the restaurant has great food also.

didnt like that nobody told me that the pool was prebook only as me and my spouse were really looking forward

we ordered room service but there was only a desk, not a table, in our room.

hot tub and pool where great

she then suggested us to sit at the bar counter

coffee, milk and sugar avail in room; no complimentary bottle of water like many other places; no room

any type of dinner facility. would be better if the gym wasbopen

the setting for meals is lovely:lighting the gas fireplace would make it more cosy and inviting, both during

gym and wifi were not very good. one of the main dishes on the menu ran out.

parking because first this is a golf course

there is a large parking lot

friendly owners, cleanliness, parking right outside my room.

pet friendly so had washable floor, very clean

from the full kitchen to the perfectly cool a/c

the room was not clean. the wifi did not work.

nice choice for free breakfast. laundry facilities were very useful.

room had a very unpleasant odour, laundry facilities were dirty and we decided not to use them

there is guest laundry, which is well very affordable $2 for the washer $2 for the dryer and they can also

well-equipped kitchen - breakfast - located near the highway so it's easy to arrive - plenty of parking

very good breakfast with lots choices

great place to stay overnight clean good value for the money laundry! nice staff

there is a water and ice machine by the office and a laundry room for those who need it

laundry facilities on the premises

they do have a small hot tub and a laundry

comfortable, good facilities, nice shower and a laundry, all for a very good price

they did our laundry for us short notice

ice machine was broken and they wanted to charge us $10 for a load of laundry.

was not open, beds and pillows were not very comfortable and could feel the vibration from the laundry downstairs

could have laundry facilities , breakfast and more afordable room cost.

their laundry, meaning bed sheets and especially the towels smelt so fresh, better then any hotel/motel

thing was that there is on site washing and drying that's cheap $2 each for a total of a load of laundry dried

simple but has everything needed, including guest laundry

place more then once and have always had good service the pool and hot tub are very clean and the laundry room

they have a laundry facility and a pool on site - which we definitely would have used if our stay had

laundry, breakfast

homeless use the laundry facilities

the wifi was unstable for one day. otherwise, the stay was good.

the wifi had some guts and worked for me, although the place was not packed with travelers at the time

building, friendly staff, easy check in process, professional staff, wifi was fast, tv had lots channels,

were in 210, wifi for apple products for both my kids didnt work

visitor laundry wasn t available

used the laundry facilities which could be updated but did the job didn't use the hot tub

she also brought towels fresh from the laundry as the room had just recently been vacated and cleaned but not

also the room was right beside the laundry which was super noisy

good to be able to use laundry

update laundry room. get vending machines, pop, choc, ect.

a coin laundry on site

we had to switch rooms as the laundry was on the floor, beds were not made, and the bathroom toilet had not

the laundry was very dirty, nobody ever cleaned it

laundry facilities were not working

we washed and dried our laundry for $7 which is cheaper than some other places on this trip

they said they didn't have enough as they were in the laundry

laundry they have smelt of cigarettes and rodent urine could definitely do with a massive cleanup

the laundry was broken , first hotel in the world where they don t provide tea in the room

could have been a change machine for laundry

to park, friendly helpful staff, there is a laundry for clients, the restaurant is riiiight there

cleaning crew outside room in morning (cleaning storage/laundry same area) could have conversations elsewhere

location, beautiful city park just next block, perfect for family with kids

i liked that we ere steps away from the indoor pool & hot tub

breakfast at the time we need it, helpful staff, just the way we like things, good price, safe parking

we only did one night, but good facilities for a longer stay, swimming pool, laundry

the room space was good we stay 4 days so laundry was useful

great games room and sitting area and a laundry room for guests use with two washers and two dryers

the lovely receptionist even helped me find a book in the laundryroom with a swap service

the deluxe room and in the hotel, with breakfast available, a pool, small gym and coin operated laundry

kids loved their kid's menu and i particularly enjoyed the local kamloops red

rules only gave us 45 minutes per session at the pool so it didn t feel like enough time to order a drink, at

the bar at the pool

the gym is useful and the pool area is a fantastic place to relax which didn't get too

room service- real dishes and wine glasses and cutlery would have been preferred.

grateful i could use the laundry and dryer

trolleys and bins for housekeeping and laundry were kept in the hallway (right beside my door) overnight- they

bed was comfortable, staff helpful and breakfast ok. laundry onsite was a bonus.

in room 201 which was rather noisy from about 5am when the cleaning staff started wheeling the laundry bins up

wasn t good, the room stunk, our room shook because of laundry or something, our toilet was hardly anchored

sized rooms & bed & amenities, and the laundry service

the room was fabulous with a kitchen lounge area and a separate bedroom

no room service or pool available due to covid

parking was difficult as guests came in from both directions and trucks bringing things to the

didn t expect to have a full kitchen and loving room but that was a great bonus

the receptionist gave us a room immediately although we arrived early and told us where to go for laundry

parking wasn't the greatest.

the parking was not great. the heater and air conditioner was a bit noisy.

parking was not good and the poor homeless lady camped next to my car was absolutely heartbreaking

also, i hope there was a bit more parking stalls as i could not find any after evening times

be great to have a guest laundry available for travelers

the little things. bits that needed up keep. pots and pans were filthy. wifi was weak

great if you have a pet

breakfast was delicious!

the location was central, easy to find, although parking was a little tight for our large vehicle but it was

shuttle to the airport, no laundry service, room was surface clean but upon corner inspection they're were areas

not having the beds made and the garbage and laundry taken without having to request it be done

gym was closed and pool was closed

good location , central of the city. too bad the pool is closed during our stay

comfortable room good gym

as for service, no instructions were given as to how to get breakfast, where to find ice/laundry, etc

coin operated laundry

i asked for laundry soap the night staff told me the hotel does not supply

clean price pool/hot tub bag breakfast but was decent

everything was well. the take away breakfast is a good idea.

we did a load of laundry

we also used the guest laundry which was convenient on a long trip

great breakfast. great staff. great warm pool.

quiet, clean and close to airport with a shuttle and long term parking

room service was a wonderful option

this time i took advantage of the guest laundry facilities, which was a great perk for a traveler in perpetual

very pleasant staff. excellent self laundry facilities.

clean bright kitchen facilities and laundry useful . good to have staff on site

i got to have access to a laundry room

reasoable, fairly clean and friendly staff. comfy beds, laundry facility, pool

checkout after staying a week when the place was empty , staff unhappy and unfriendly , said had laundry services

young indian girl in the office showed me to the laundry and washing machine in the laundry to use i discovered

free laundry!

in general, the room layout was good, parking close to the door, bed was comfortable, fridge with freezer a

not clean wifi is not working not enough light

the laundry area was so hot! perhaps leave the door open to get some cool air in there!

every is good but i try to do my laundry the dry machine is not working

wanted to do laundry because they had it on site, but there was no bank machine on site

view from the room was beautiful and facility has a laundry

laundry room great but the machine was out of order our room was at the front of the hotel and was

about laundry and breakfast petty but important staff never offered to say

we didn t expect a large room with laundry facilities

quiet location, comfortable bed, on site laundry.

guest laundry at 3

clean updated facilities, excellent laundry, grab and go breakfast great

good view, friendly staff with easy check-in. coin laundry on site

hotel had everything i needed, including a laundry room

clean and comfortable, use of laundry facilities was a bonus. breakfast was a welcome bonus.

a hold of, could park with a great view of my car, liked the bathtub had a relaxing soak, small kitchen with

bed and having to be in a room with 2 beds just because i have a pet

they have laundryautomats, but when i walked by i saw were they washing the sheets from the guests and it was

size room, staff very accommodating, laundry facilities, close to great coffee, food and shopping

the laundry facilities are terrible.

laundry was 4 for wash and dry so 8 dollars

laundry was broken and owners charged $8

guest laundry, size of room, staff

comfortable beds. quiet overnight. easy parking and good location. kids enjoyed the pool.

breakfast a bit too simple.

plenty of parking spaces

very nice hotel. the breakfast is wonderful.

the heavy, sweet scent of cleaning/deodorizing/laundry products had my allergies rampant by the next morning

and we were able to do our laundry

the laundry room is good

on site laundry facilities

the facility had laundry, usable

the bed linen had holes and housekeeping told us it was from laundry machines

you have to pay to rent a kitchen pack. for the price, some basics provided would be useful.

two bedrooms and mini kitchen included

wifi did not work at all, nowadays that is a big downside

wifi is worse than what you get at cruise

no breakfast stuff no laundry soap or anything else no coffee mate or sugar

parking is akward and dirty, the hallway had piles of dirty laundry on the floor and was

room was not very clean, after our 2nd night we had to do laundry, there was juice spilled all over the machines

they also have laundry facility

rooms were not kept up, torn curtains; there were bags of dirty laundry and garbage all over the hallways

were told by one staff member we could do laundry at 6pm, and when we went back at 6 a diff staff member told

laundry facilities

clean room, helpful front staff. pool, hot tub and laundry on site

clean, staff were great, rooms were great and we could do laundry for $6 so we were very happy.

chose it as has a laundry room as well but it was out of order from last week i think facilities like this are

pool and water slide and hot tub were great treat

loot bag for bw members, no room service, no free breakfast, very expensive and advertised as bw

was unable to connect to wifi, instructions given on 1

parking lot is very small

great location, pet friendly, and nice, newly renovated rooms.

facilities were great, guest laundry, easy breakfast (which was a bonus)

location was excellent, free parking, staff were very helpful, spa, pool, gym and laundry were all excellent

they had a laundry which we were needing

laundry facilities

good facilities such as pool , fitness room and laundry

hotel with everything you want - inside pool, great guest laundry, several restaurants and great breakfast offers

the room was well appointed with king bed, sofa and small kitchenette.

wifi wouldn t automatically sign on when we got to the room had to re sign them in everytime

parking is limited as there is another hotel sharing the lot

pool attendant was not very nice to the kids in the pool

she was trying to do everything (laundry, etc) while managing the front desk

laundry

on ground floor room was across corridor to men s washroom and maids laundry room with open door

parking wasn?t great

spa bath did not have jets working

ice machine is in laundry room, so the ice tasted like dryer sheets

very good breakfast. friendly reception. very good value for money.

kitchen was very lacking in everything

parking lot is a bit crowded.

a bit pricier than other motels in this category when travelling with a pet.

great continental breakfast offering and coin laundry available

of refrigerator was broken and gone, insufficient kitchenware , bathing space was very small , laundry room was

convenient laundry facilities

the same mud was still all over the guest laundry room floor

i hope he puts a laundry area, i think it's a good idea

room was close to the laundry room which was pretty noisy at night but that is out of any one s

were great - really great indoor heated pool, though we couldn't switch the spa on

good location of hotel. pool was awesome to have, bringing kids along

pool and spa for the kids, gym for me

check in and out was quick and easy , my room faced out to the atrium , i was able to view the pool and hot

a comfortable bed helpful and considerate staff great breakfast ideal location inexpensive guest laundry

not enough hot beverages have to pay for laundry facilities

room was right by the laundry room, which was very noisy

information, shared about the facility location of the pool, laundry, and room where, and how to get there

toxic laundry smell. sheets etc wreaked of chemicals.

noise extremely limited laundry facilities for a property that large no change available for laundry poor quality

comfortable bed, great hot tub after a long drive. laundry facilities

i understand the conservation policy and the reduction of laundry / towel services

new hotel. very nice. guest laundry available. restaurants nearby.

laundry in hotel is a big plus

i wish they had laundry facilities.

no laundry facilities.

cleanliness and the breakfast was great. proximity to the casino

easy to find and lots of parking

breakfast isn't so international

clean, spacious, had a kitchenette. accommodating staff. laundry facilities.

free parking and wifi

lots of parking space

nice complete kitchenette

our guest host made above and beyond arrangements for our parking issues as we could not fit in their lot with