friendly, helpful staff. clean place. laundry was great!

breakfast too early. have to get up too early to eat.

breakfast and helpful staff.

breakfast was only 6-8

the complimentary breakfast was excellent with plenty of options, and the hallways were quiet, making it easy

had a blast all the food and the small casino. the fact i could bring my dogs.!

perfect location, not to far from the casinos. easy freeway access

carpet in the room has a distinct smell, and needs to be replaced. also, there are no breakfast.

not impressed with the breakfast

did not eat breakfast. location convenient to food, stores, and interstate.

breakfast

the breakfast could have more of a variety. also, lamps in the rooms would be a great addition!

i liked the room, it was nice. i liked the inside pool as well. the kids had a blast!

the breakfast was good & the greeter at breakfast was excellent & very helpful.

not as quiet as we would have liked. many kids during our stay

there was no breakfast. i guess because of the pandemic.

the pool and the area

everything about the hotel the staff is so friendly i had my dog with they don’t even charge a pet

there's no vending machines or laundry for guests

the kitchen had been pulled out

pool,wifi,staff

the pool was out of order

it wasn't mentioned when booking online that there was no cable or wifi

a large kitchen garbage bag full of garbage was left in the room twice

breakfast could have been better

the breakfast was great and had a variety of items

the nice staff and delicious breakfast.

the breakfast wasn't very good. not many options and what was there was not good.

we were told after we checked in that there was a $150 non refundable pet fee

included with full kitchen and dishwasher

it was a great alternative from staying in the overly expensive casino hotels nearby

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

the breaker in the kitchen area popped every time you plugged more than one appliance into it

hotel employee at the front desk was very friendly and went out of his way to help us with laundry

the pool

the pool was ratber small

clean great size rooms and i got up n and ate the breakfast every mornin

the beds were comfortable, and i liked the breakfast.

they don t offer a free continental breakfast but kids do eat free and menu prices are beyond reasonable

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

cessary after hurricane damage) there were a few amenities missing like ice machines and the bar and resturant

was loud, limited wifi unless you pay extra

(funny to watch but not for my kids)

had a musky smell, guest laundry full of dust with only one washer/dryer

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

had outside seating right outside and gym is right there too

they have breakfast for us to choose from and had hand sanitizer available for use.

comfortable beds, indoor pool, friendly staff

i enjoyed the breakfast and the free guest laundry was very helpful

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

love the guest laundry & breakfasts, new coffee station

location/free laundry/front lobby clean

and other retail businesses, close to several food options chain, the bed was amazing and the breakfast was

the parking lot was full because they had most of it block off for construction

there was a restaurant right across the parking lot

well lit parking

no breakfast

the breakfast buffet wasn t much

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

the laundry facilities were out of order

swimming pool security

loved that yall had breakfast

a cat and a family of raccoons came to look at guests through the glass door during breakfast

breakfast is continental but gets the job done, overall it was worth

decor of room very clean property did not offer breakfast

more breakfast items would have been nice

know that this was a smoking room but they could have tried better to get the smell out of it

breakfast was fresh and plentiful

the garbage can in the laundry/snacks room was overflowing

not only that but the comforter had cigarette burns on it when it was supposely was a non-smoking room

charged me a $150 deposit for my service dog and they only allow you to stay in smoking only rooms

plus, it's open to having pets stay although there's a $150 deposit and $15 per night fee

bed and kitchenet was great.

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

was in the office the whole time i was there, the wifi sucked, showers are too little, room was way to small

room did not seem to have a bag for laundry or dry cleaning, after being in the pool you do not really want to

laundry's restaurant, starbucks

at the golden nugget over the weekend and it was truly worth the money i mean casino,pool, and restaurants what

very nice..clean..nice casino.lots of restaurants

is really a las vegas strip-level casino property

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

of the guests leaving their dirty laundry and garbage piled in the halls outside their doors

the fact that it was by thr laundry room. it was noisy.

was charged for pet fee before being told there was a fee

the eggs for breakfast

needed plastic laundry bag for swim suit

cleaniness of the room needs improvement (no trash bags, no laundry bag)

most hotels i have stayed in have provided a laundry bag for dirty clothes

hotel has no laundry room

had a blast at the casino, well my spouse did

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

need more handicapped spots designated i had to park all the way to the end of the dark parking lot when i

the shuttle didn't go where i was going

hotel staff was hovering by the breakfast buffet as though they were waiting for the second the breakfast serving

shuttle service was a big plus. the free breakfast was good as well.

parking lot was crowded & spots were somewhat hard to get

location, fridge, small kitchen

off to the crew that made breakfast

there is not enough parking if you arrive late.

location - it was only 5 from the casino and golf courses areas.

laundry bag

it made it hard bc we had to leave and go wash clothes at laundry world

kids running up and down hallway at night waking us up.

my stay was great i slept good n my kids really enjoyed themselves

also thought the indoor pool area was bigger

i enjoyed the swimming pool, it allowed me to work out a lot of stressful points

road is under construction and the parking lot has been redesigned making it awkward and very rough entering

we didn t utilize the pool nor exercise room during our stay

great location, quiet, clean clean clean, friendly, great breakfast

the pool was good but the bleach was very strong.

back by the laundry room, water drains into parking lot & the algea growth is slippery where parking spaces are

they had a shuttle to our concert at golden nugget which was nice and a breakfast when we woke

cleanliness, customer service, view of bayou. easy parking, outside seating and firepit.

was no pool, which was a huge letdown for my kids

only issue i had was little kids running around all night down my hallway but i can t blame the hotel for

breakfast

clean, friendly atmosphere, close to casino

i didn't have breakfast and the location was perfect

parking space is a bit small

unfriendly pet policy. $75.00 a night

the parking lot

room came with a kitchen and nice size and located around everything within 10 minutes

the kitchen is very nice but built wrong

room at right temp. when enter and feel clean. up to date equitment. parking lot are well lit

wifi very slow and most of the time not working

free laundry

breakfast choices were limited

i had a suite which separated the bedroom from the kitchen and living room.

i love how the kitchen was set up

room had kitchen area included

says there was a restaurant and bar but neither were open

pool area was to humid

the location was casino perfect.

they were doing renovations on the hotel so the parking was limited and it was on a bad side of

restaurant and bar are closed on the weekends

fixed, dry blood and other stuff on walls, chair was covered in stains and drug exchanges in the parking

continental breakfast could have better variety.

your website said that breakfast was included. none was offered.

the exterior look was welcoming. parking was very good aswell.

wifi didn t work, front desk attendant said it must be down so was unable to complete work that i

laundry, pool and gym on site

didn t work in the gym, pool was closed, laundry was out of order, floors were weirdly wet/sticky, smelt like

the guest laundry was only 1 washer and 1 dryer, so there was sometimes a wait to wash laundry

breakfast every morning , fresh coffee 24 /7 staff friendly ud83dude0b free laundry room for guest

pool and laundry down not good

parking lot was clean

parking

pool was dark,

problem with clean room clean sheets ,smoking room bathroom was clean no hair very good

convenient to 210 and i10 and only 15 minutes from the casinos

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

could have eaten breakfast but i chose to go see family instead, but the bed and pillows were so great, once

had to go to front desk to get more towels. no room service.

breakfast area was kind of compact

breakfast ok

wifi probls

breakfast was anything a person would like , sausage, eggs, waffle maker , cereal, juice, milk and

the wifi was spotty, saturday couldn t keep a connection

the breakfast

this place is a dump and the wifi doesn't work either.

the parking lot stayed filled with drug dealers

when we would ask for towels they would say they were waiting for them to come from laundry

chose this for the guest laundry service

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

breakfast was fresh and warm

friendly staffbreakfast was excellent nice warm pool

the washer and dryers do not work, my laundry was soaking in water in which i had to wring out with my bare

guest laundry

the cleanliness of the room, and the parking lot. the staff are extremely friendly.

kitchen in room

the parking lot was set up much better than most others to accommodate the truck pulling a u-haul

problems with door opening and closing securely no guest laundry

keep up with good work and especially no smoking

even though we were told no smoking, we could smell that the workers were allowed to smoke

parking limited due to construction on roof

we requested a non smoking room

free parking, free breakfast, and the best price in lake charles, la.

breakfast

very clean inside and out, and the breakfast was easy and very good, lots of choices

general is a great new building hotel just nxt to the gas station and store enough parking lot

breakfast was good

the breakfast was excellent. the staff was very helpful.

hard to find with construction, parking limited

pool wasn't open, but we were there during the covid 19 craziness so it was understandable

breakfast was better than expected and prepared early enough for us to leave at an early morning

every thing was great. even the breakfast

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

the breakfast was a little cold.

the pool wasn't open.

the included breakfast was good and had many options: eggs, sausage, pastries, cereal, oatmeal, yogurt, coffee

manager and breakfast staff, debra went above and beyond to make our stay great

i thought the breakfast was going to be a hot breakfast but overall i was satisfied.

there were no eggs for breakfast.

breakfast stale cereal!

pool wasn't open

pool was very cloudy like it was over or under chlorinated

smell of marijuana was so strong coming from the employee desk and laundry area

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

we didn't like the eggs or the sausage, but we enjoyed the waffles for breakfast.

kind of secluded and we liked that (better than having a pool located right by the street or the parking lot

smell of the sewerage was coming from the kitchen sink so every time you showered the stronger the smell got in

laundry facility available

laundry towels was stained, and they didn't give discount to people who stayed with them at another

rooms was clean the beds could be a little better the hallways are dirty but the laundry is a decent

staff, laundry parking lot, hotel location

everything except the laundry

the parking lot full of potholes

there were cars that was in the parking lot that looked like should been at the scrap yard where people left

just a quick stop so didnt use many of the facilities but has a laundry which was great,

my room smelled really musty laundry facilities were run down

loved the free breakfast and the pool

staff was were kind and parking was convenient .

the pool was closed but was clean

got them myself because the laundry room door stayed open our entire stay

love, the fact that each room has its own kitchen

the breakfast was perfect a great way to start the day

the fitness room was not very equipped and the breakfast was fine but we would appreciate more healthy

more options at breakfast would have been nice as well as a pool.

very nice, comfortable, good continental breakfast, staff very friendly!

the dining area is spacious, but i did not eat breakfast

relax hot breakfast pan sauces eggs would be nice but we understand to we had a great st

breakfast needs work

location was good, and lighted parking lot was good.