breakfast needs work

didn t partake in breakfast but it smelled amazing

breakfast was great, great variety of food, convenient.

friendly and helpful staff, great breakfast the uniqueness of the hotel was great

towels in the room and fitness center were a little frayed, discolored, and old looking

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

the manager on site was friendly and accomadating, i had a boat and needed parking he says no problem he directed

had a blast all the food and the small casino. the fact i could bring my dogs.!

perfect location, not to far from the casinos. easy freeway access

parking lot very well lit. walking distance many fast food and convince stores.

not impressed with the breakfast

breakfast is really almost nonexistent

clean and friendly with only limited breakfast.

breakfast was the main reason i chose this place but all there was, was toast

friendly, helpful staff. clean place. laundry was great!

coffee was lukewarm. otherwise good breakfast.

breakfast and helpful staff.

delicious breakfast!

the complimentary breakfast was excellent with plenty of options, and the hallways were quiet, making it easy

the pool closed too early for us to be able to make good use of while we were there

staff was friendly, the breakfast buffet was good, the rooms were clean, and the pool was nice

they don t offer a free continental breakfast but kids do eat free and menu prices are beyond reasonable

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

between the safety bar on the wall and the glass doors, couldn t have been more than 18-20

the breakfast was great and had a variety of items

visiting during the covid outbreak there was a sack breakfast instead of hot breakfast.

parking

breakfast could have been better

room was clean. bed comfy. breakfast was hot and tasty

the pool was being cleaned during pool open hours

we were told after we checked in that there was a $150 non refundable pet fee

beds amd kitchen were just right

it was a great alternative from staying in the overly expensive casino hotels nearby

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

good customer service, good breakfast

the parking situation

the inside pool and the breakfast was great :)

the pool, the night desk lady ms.arroyo, she made our visit so pleasant.

there was no breakfast. i guess because of the pandemic.

everything about the hotel the staff is so friendly i had my dog with they don’t even charge a pet

there's no vending machines or laundry for guests

the pool was indoors did not like that.

no reception at all then wifi had bad service

the pool being open to the guest

wifi and had hbo

hotel employee at the front desk was very friendly and went out of his way to help us with laundry

clean great size rooms and i got up n and ate the breakfast every mornin

good breakfast, clean facility

staff unlike quality in & suites they accomodated us and ensured our stay would be pleasant, good breakfast

could not partake in the breakfast, had to be at work before it started.

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

of the guests leaving their dirty laundry and garbage piled in the halls outside their doors

the fact that it was by thr laundry room. it was noisy.

pool needed maintenance but our whole state has been trying to recover from weather watcher storm

the little gym even tough the tv didn t work and there where some weights missing.

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

had a musky smell, guest laundry full of dust with only one washer/dryer

they have breakfast for us to choose from and had hand sanitizer available for use.

the breakfast was great

it wasn't any breakfast

love the guest laundry & breakfasts, new coffee station

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

i enjoyed the breakfast and the free guest laundry was very helpful

location/free laundry/front lobby clean

if you travel with a pet, it s so well organized and convenient

the garbage can in the laundry/snacks room was overflowing

i love the fact that there are kitchenettes in the rooms and it is very spacious

she's in no way physically disabled & still chose to park in not one, but two handicapped parking spots

not to mention when i checked in i was told upon checking out that i would get a refund for my pet deposit that

plus, it's open to having pets stay although there's a $150 deposit and $15 per night fee

the breakfast was light, but that was fine for me

the ice machine didn't work. they ran out of breakfast before 7am.

we didn t take advantage of the breakfast but we appreciate the availability.

decor of room very clean property did not offer breakfast

breakfast was fresh and plentiful

no continental breakfast

it doesn t have breakfast

bed was comfortable. staff was very friendly. great breakfast

not enough parking

parking lot seems so sketchy, but we had no issues thankfully

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

the laundry facilities were out of order

swimming pool security

) facilities, very friendly staff (even despite my very late night/morning arrival), and the breakfast was really

upset how dirty the pool was and that was the main reason we stayed because it had an outdoor pool

didn t work in the gym, pool was closed, laundry was out of order, floors were weirdly wet/sticky, smelt like

pool and laundry down not good

the guest laundry was only 1 washer and 1 dryer, so there was sometimes a wait to wash laundry

breakfast every morning , fresh coffee 24 /7 staff friendly ud83dude0b free laundry room for guest

laundry, pool and gym on site

laundry's restaurant, starbucks

room did not seem to have a bag for laundry or dry cleaning, after being in the pool you do not really want to

i think wifi should be included with the room rates

restaurants, decor, ambiance, upscale, drinks, slots, pool bar.

we enjoyed the beach bar by the beach, it was relaxing

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

quiet hotel, great night s sleep and outstanding breakfast.

great rppms, great breakfast, great price

breakfast was good and the room was nice...plus the pool was refreshing too...

the large room and the pool area.

central location for casino play - clean-quiet - fridge, microwave - self serve muffin -juice and coffee am

asked for a non smoking room and the min you open the door smoke smell hit you

maybe it was the bike lock on the pool gate to keep

my room & television & wifi

parking

parking

parking was available but i think that was by luck not design. bed was comfortable.

pool wasn't open, but we were there during the covid 19 craziness so it was understandable

the breakfast was excellent. the staff was very helpful.

the staff was very friendly, and the breakfast was delicious

problems with door opening and closing securely no guest laundry

i inquired about the wifi password and rep said you have to bring your device to me and i'll type in the password

we requested a non smoking room

close to casino

even though we were told no smoking, we could smell that the workers were allowed to smoke

free parking, free breakfast, and the best price in lake charles, la.

breakfast and the view

free parking, free breakfast, and the best price in lake charles, la.

location, seemed pretty safe, quiet, ac worked well, well lit parking lot

price too high i booked a room with a kitchenette and was put in a normal room with two queen beds

cleaniness of the room needs improvement (no trash bags, no laundry bag)

most hotels i have stayed in have provided a laundry bag for dirty clothes

needed plastic laundry bag for swim suit

hotel has no laundry room

large comfortable room. great wifi service.elevators were slow but it was crowded.

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

gym / hot tub area not so great

all handicap parking was taken

the breakfast.

brekfast could be better and, specially, i found the pet fee really high, making my one-night stay significantly

when we would ask for towels they would say they were waiting for them to come from laundry

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

chose this for the guest laundry service

friendly staffbreakfast was excellent nice warm pool

the pool area and spa tub was clean and well maintained

this place is a dump and the wifi doesn't work either.

the parking lot stayed filled with drug dealers

location - it was only 5 from the casino and golf courses areas.

breakfast was good room got king size bed plus sofa/bed that's very helpful highly recommended

free breakfast was great

location, staff, shuttle service.

i stayed on the 3rd floor in a very spacious suite with a cute little kitchen

they were doing renovations on the hotel so the parking was limited and it was on a bad side of

bar closes at 9pm, even on weekends, should be something like 11pm

eventually moved to a suite the following day wear the sink did not work in the bathroom or wet bar in the

says there was a restaurant and bar but neither were open

got the room so my kids could swim so before i payed i asked the girl if the pool was ready she said yes then

it made it hard bc we had to leave and go wash clothes at laundry world

laundry bag

the breakfast and staff

pool area was nice, and clean.

breakfast was good

back by the laundry room, water drains into parking lot & the algea growth is slippery where parking spaces are

breakfast was good, and the bed was super comfortable

cleanliness, customer service, view of bayou. easy parking, outside seating and firepit.

good stop in lake charles and kids friendly

loud kids upstairs we actually called to complain which we never do

parking space is a bit small

huge rooms and pet friendly.

room was clean and nice and close to casino where i love to go.

clean, friendly atmosphere, close to casino

liked the friendly staff, convenient location, kitchenette, amenities

the pool was good but the bleach was very strong.

very clean hotel. staff was professional and friendly. breakfast was very good.

indoor pool

parking a bit limited especially if your pulling any type trailer

parking wasn t great.. but there was a lot of construction..

the kitchen was great, very comfortable bed!

i did not like the parking and the barking dog across the hall.

staff was friendly. the location was great, and parking was easy, the guest room was spacious.

parking area was small.

we loved the location and close proximity to the casinos

free laundry

the sunday morning front office and kitchen lady were not inviting

the pool was nice at the end of the day to relax

breakfast was exceptional, everything one would want on a breakfast bar!

free breakfast was not good they are not using high quality items we had to go eat out

was clean but the construction workers need to be diligent in keeping screws etc picked up on the parking areas

the exterior look was welcoming. parking was very good aswell.

your website said that breakfast was included. none was offered.

poor wifi and because of this no tv at all

only thing i did not like was no pool and no breakfast but that was beyond there control due to

rooms n breakfast

pool wasn't open

i thought the breakfast was going to be a hot breakfast but overall i was satisfied.

there were no eggs for breakfast.

breakfast stale cereal!

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

indoor pool

room was well appointed with a sofa and chair, a desk with a chair,and a nice kitchen area that had fridge

charge for breakfast during this pandemic and we dont get breakfast and the gym is closed so all the amenities

did not have coffee left in room.. tv shows were interuped as wifi didn't work well.

wifi is very poor

the wifi was spotty, saturday couldn t keep a connection

breakfast was okay. wifi was surprisingly fast.

we were very satisfied with the breakfast and the kitchen was very clean

the parking lot full of potholes

there were cars that was in the parking lot that looked like should been at the scrap yard where people left

the washer and dryers do not work, my laundry was soaking in water in which i had to wring out with my bare

guest laundry

loved having a kitchenette and a large refrigerator

kitchen in room

cleanliness, kitchenette area

just a quick stop so didnt use many of the facilities but has a laundry which was great,

my room smelled really musty laundry facilities were run down

the parking. the parking spaces are super tiny plus theres not enough parking.

parking at night hotel had police officer asking people using hotel to cross street to small casino

the breakfast was great

staff, laundry parking lot, hotel location

laundry facility available

laundry towels was stained, and they didn't give discount to people who stayed with them at another

the dryers in the laundry room.

everything except the laundry

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

smell of marijuana was so strong coming from the employee desk and laundry area

breakfast was lacking.

we didn't like the eggs or the sausage, but we enjoyed the waffles for breakfast.

the free breakfast watched tv and shopping stores close by.