laundry facilities for the client to do laundry

food, pool, beach, everything

the way the ice cream is open in the freezer, and there's no dispenser, so everyone, including kids, has to use

we had no ac, wifi, no tv service and they didn t restock the mini bar

was awesome for my kids they love water i can here in 2022 have my birthday dinner here with friends and we

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

i had to take it to the laundry to get them washed

the hotel environment,i mean the room,pool,gardens,an the structure,and the beach as well.

pool was dirty.

fairly well kept, swimming pool not very inviting could be better maintained

stayed in e13 so my reply has nothing to do with the other units old tatty furniture kitchen very basic not much

i used the resort's laundry service, they were courteous and fast

ideal location, main street to everything, its a little gem, pool and beach plus parking access

cozy clean apartment. well equipped kitchen. attractive grounds.

clean rooms, near attractions, beautiful view, balcony in room, kitchen facilities in room.

bathroom and kitchenette could do with little update

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises

was no wifi as advertised

my children enjoyed the pool

helpful staff, lovely pool area and access to the beach

also, i liked listen to music at night by the pool or eat upstairs at restaurant

toilet seat broken. kitchen wares dirty

the bar is too expensive and the taxis from hotel are too expensive too

restaurant and bar at the resort is so poor the food was awful the customer service was terrible

wifi signal wasn't strong enough to reach the room, we could just about pick up a connection from

were ants everywhere, in the kitchen and bathroom sockets, bathroom counter, stove etc

i really also appreciated the work of the laundry service

there was something for everyone, including kids

the pool was an enjoyable experience and the room comfortable

the view from my room - it looked out onto the parking lot

excellent breakfast. momo restaurant very good. kids club with the best staff!

gym was filthy, with dirty mats, junk on the floor and none of the machines were working

parking not good, rooms very small, only the rooms have ac.

having the bar opened later.

no pool bar, no umbrellas, very limited seating by the pool

the hotel had a swimming pool, a gym and a health spa

only thing that needs a little improvement is the wifi in the property, but overall i would recommend staying

we did not feel safe, too many rocks in the beach my kids could not swim

minutes into the central area which was buzzing, however the hotel was in a quiet location with parking just

the pool has no water in it, the bar area is closed

i like the location and lots of parking spaces.

the view, breakfast, pool, restaurant, room!

i am talking rainforest jungle of a garden, relaxing pool overlooking the ocean, snorkeling area and meditation

love the breakfast especially the ackee and salt fish

excellent breakfast freshly cooked, pleasant surroundings.

no room service available

the smart tv really helped kids wind down every night

the pool was very warm and lovely

pool was closed until 9am

kitchen was a bit small but had all the necessities needed.

the pool was not welcoming and confusing for our use.

a continental breakfast is a plus for the property

room spotlessly clean hot water in the shower soft white towels large bed good wifi welcoming nice staff

parking space, we were told to park outside until function was completed

the bathroom had a horrible odor. the pool was too small. the parking is not secured.

breakfast was always delicious, and we didn't wait long to be served

had access to laundry, and clothes line which was a must-bring or buy own soap

the pool wasn't as expected.

quality was great. bees were a surprise but did room service.

pretty grounds, free parking

room service charge is high, considering what the locals are paid the costs charged do not reflect

greenery, parking, layout, ambience

very sereen, great accessibility to beach and activities (such as kayaking, gym)

the big minus was we were charged $40 usd for laundry that filled one plastic bag

the beach bar and the ud83dudc22 in the water. very fast laundry serviceud83dudc4dud83cudffc

right on the beach, amazing view, wifi, hot water, relaxing atmosphere, and really good food

wifi didn t work on my room

it was so relaxing good breakfast beautiful beach and the best is the beach bar

ordered room service one night

limitations on the amount of breakfast no gym available pool not available for use

i forgot my phone at the bar area after having a few drinks one evening the next morning it was at the front

pool was closed also not being able to wear a spaghetti strap dress for dinner in a tropical

6 (which was unexpected) my daughter enjoyed her massage in the spa and the staff was very accommodating

the breakfast area just needed to be cleaned more often after guest dine.

umbrellas outside by the pool did not open, we were offered replacements from out in the back, but we didn t

jus that the bar close at 9pm but i understand

the lovely pool, the awesome breakfast, beautiful surrounding flowers. the staff was great too.

breakfast was phenomenal, delicious and healthy

no wifi.

there is wifi only in the lobby

the kitchen had everything you would need and a supermarket is across the road which was very

there are roaches in the kitchen

2 single beds pushed together. not enough kitchen equipment.

towels were dirty and floor need to be sweep. the wifi system was not user friendly

the wifi for the tv was not working alot of times could not watch tv in the rooms.

the accessibility of the wifi. the pool area was awesome with the entertainment center.

wifi was weak

poor wifi very little cutlery or crockery

they didn t have that fresh laundry scent at all

pool area perfect with kids

they also do room service

breakfast, lunch or dinner was great

the wifi was very good as well, and we even netflixed on the (smart) tv on a slow, comfy night

, laundry breakfast was excellent

only thing missing is a pool

it's alot of food served on time with room

the breakfast was fast and taste good. the server was helpful

everything was good thet just need to add a pool now

noise the bar is too expensive

small pool and big chill zone

pool and beach area are awesome

the bar was selling a bottle of i cool water for $235

the wifi was patchy on the sunbathing deck, but this is probably a good thing

breakfast - lovely garden and great pool which we enjoyed using to cool off at the end of the

he will offer you a healthy breakfast for a day of lounging at the pool with a good talk while playing with

the pool was glorious

do not forget to immerse into great pool which is just next to the house

breakfast was tasty and healthy, almost from the farm to the

no tv, but there is wifi

unsafe for kids

wifi weak.

water food expensive bad 5000k person for a meal that crazy 7 of us even kids meal is for

make certain you have the wifi code prior to arrival or you will have no way to communicate

was clean ,staff are very friendly , there breakfast was very delicious, there security guard on site was very

poor wifi

poor wifi signal, bathroom towels are short and ruff feeling needs a fabric softner.

the breakfast was amazing and authentic jamaican cooking

bar closed

like the customer service, especially javi's, and i like the 24 hour front desk and pool access

experience was fantastic, breakfast was great, will definitely come back soon

prime location clean and the service was very good. the breakfast was very good

renovating, event space in close proximity to rooms no extra parking for actual staying guests

the wifi was poor, i had no tv. it was noisy with music and paint stitch for two days straight.

wifi needs to be improved