only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

i used the resort's laundry service, they were courteous and fast

tiny shower, pool was not open, bed very firm

not many utensils in kitchen

clean rooms, near attractions, beautiful view, balcony in room, kitchen facilities in room.

bathroom and kitchenette could do with little update

i had to take it to the laundry to get them washed

rip, door to the balcony need fixing, dining chairs need upgrade was afraid to sit too fragile, kitchen wall

the kitchen had every utensil you could need which is important if you intend to be cooking

the staff were pleasant and supportive, food was good and affordable. the wifi worked well

really nice staff and located in a great location with easy parking and security

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises

dod not get to visit the pool

i like that the room was as described and the place had food, clean pool and a private beach.

you can't really enjoy the pool or the bar at night because there was too much smoking

free wifi and location.

i really also appreciated the work of the laundry service

room service always took 30-45 minutes which left the food cold most of the time.

the room service

we would maybe expect there something more, or at least some extra services with room service

the room service was quick, food was still hot when it got it

excellent breakfast.

swimming pool did not seem to me clean enough and it lacks areas in the shadow

the squeaky door leading into the kitchen could use some oil

no pool bar, no umbrellas, very limited seating by the pool

breakfast was good

hotel physically needs upkeeping (with some general upkeep of the building and pool, it would be perfect) and

the room e20 overall, very clean and the kitchen and bathroom areas are exceptional

the pool

walls roaches in kitchen housekeeper needs to pay attention to walls and patio areas the rooms need

the bar is too expensive and the taxis from hotel are too expensive too

wifi was not working during my whole stay

no secure parking

no wifi in rooms only in lobby area and still not the best wifi connection also you will get eaten

parking

old photos on the website: the place is outdated and a bit run down, the pool is empty and the bar abandoned

the hotel has many amenities from the restaurant and bar on-site, tennis court, jacuzzi, pool, spa service, wi

breakfast options thoughtfully assembled

spa staff next door were lovely

didn't like that they had no dryer in the room they did offer rags you had pat to get room service they were

sea views, really nice terrace, the included breakfast spoiled us

the pool on the property was clean and with lifeguard at all times

place was clean and comfortable and the kids enjoyed the pool

pool was closed until 9am

the pool, close to everything value for money

the smart tv really helped kids wind down every night

one grave complaint was that my companion wasn t able to get what was promised during breakfast time

the young lady that's behind the counter when you go down for breakfast is also very pleasant and

the property was clean and there was adequate parking

s a low budget hotel but it was very clean, good a/c, complimentary breakfast (jamaican & american)

didn't get any hot water till morning and the breakfast was terrible and wifi was hard to access

had access to laundry, and clothes line which was a must-bring or buy own soap

the pool wasn't as expected.

very sereen, great accessibility to beach and activities (such as kayaking, gym)

the flowers in the room and the ones that come with room service

room service charge is high, considering what the locals are paid the costs charged do not reflect

pretty grounds, free parking

greenery, parking, layout, ambience

the beach bar and the ud83dudc22 in the water. very fast laundry serviceud83dudc4dud83cudffc

the big minus was we were charged $40 usd for laundry that filled one plastic bag

wifi didn t work on my room

i’ve not having my room ready until almost 5 o clock they provided complimentary drinks and a late check out

the drive into the property and parking wasn t ideal

laundry facilities for the client to do laundry

the gym was a bit small

theu have waters slides for kids and swim up bars for the adults

waterside, nightly entertainment, restaurants, beach, poolside entertainment, rooms were clean, kids

and the music and fun - lots of great people - beautiful view, fun in the sun, the pools, the pool bars, the

the kitchenette is a great feature of the place, it may need some refurbishing in the near

the kitchen had everything you would need and a supermarket is across the road which was very

there are roaches in the kitchen

the kitchen. it has sufficent utensils . however some appliance did not work.

wifi signal doesn't extend well across the property

, laundry breakfast was excellent

the pool area was also pristine and inviting

breakfast superb, staff amazing and made stay great.

the breakfast was amazing overall

stayed for breakfast this time and the meal was delivered at the time requested still warm and was delicious

the wifi was patchy on the sunbathing deck, but this is probably a good thing

noise the bar is too expensive

the bar was selling a bottle of i cool water for $235

small pool and big chill zone

pool and beach area are awesome

breakfast - lovely garden and great pool which we enjoyed using to cool off at the end of the

nature, the hosts, the pool and the doggies, all was amazing

breakfast was tasty and healthy, almost from the farm to the

the history, the natural beauty and the breakfast.

beautiful building, magnificent gardens, spring fed swimming pool.

the room was clean and the staff super friendly. sandra at the spa is great and is an asset.

the look of the grounds, smell of the room and grounds, food, staff helpfulness, wifi, tv

pool was closed also not being able to wear a spaghetti strap dress for dinner in a tropical

service was very good, would go back again and also reccomend it to friends and family , breakfast very good

a gym would have added to the visit and a hot tub

the lovely pool, the awesome breakfast, beautiful surrounding flowers. the staff was great too.

room great atmosphere all around , my children loved the pool and breakfast too

jus that the bar close at 9pm but i understand

umbrellas outside by the pool did not open, we were offered replacements from out in the back, but we didn t

breakfast not included

beautiful decor pool and jacuzzi needed to be cleaned with spa closed

the wifi was terrible only flaw.

c no tv nothing for the kids to do swimming pool was filthy no food on offer it was appailuling

comfortable room hot water swimming pool

the wifi for the tv was not working alot of times could not watch tv in the rooms.

they didn t have that fresh laundry scent at all

chef not in before 8am to start breakfast

breakfast, lunch or dinner was great

quiet clean and friendly staff. great breakfast. nice location.

the wifi was weak all throughout the property.

no tv, but there is wifi

unsafe for kids

wifi weak.

water food expensive bad 5000k person for a meal that crazy 7 of us even kids meal is for

make certain you have the wifi code prior to arrival or you will have no way to communicate

was clean ,staff are very friendly , there breakfast was very delicious, there security guard on site was very

poor wifi

poor wifi signal, bathroom towels are short and ruff feeling needs a fabric softner.

the breakfast was amazing and authentic jamaican cooking

bar closed

like the customer service, especially javi's, and i like the 24 hour front desk and pool access

experience was fantastic, breakfast was great, will definitely come back soon

prime location clean and the service was very good. the breakfast was very good

renovating, event space in close proximity to rooms no extra parking for actual staying guests

the wifi was poor, i had no tv. it was noisy with music and paint stitch for two days straight.

wifi needs to be improved