pool and beach area are awesome

the bar was selling a bottle of i cool water for $235

small pool and big chill zone

the wifi was patchy on the sunbathing deck, but this is probably a good thing

noise the bar is too expensive

breakfast was tasty and healthy, almost from the farm to the

there is also a beautiful swimming pool just across the lawn which we loved using

breakfast - lovely garden and great pool which we enjoyed using to cool off at the end of the

he will offer you a healthy breakfast for a day of lounging at the pool with a good talk while playing with

do not forget to immerse into great pool which is just next to the house

, laundry breakfast was excellent

the breakfast was great, and the location fit our touring well

breakfast was great and the customer service was good too

very good value for money the pool and hot tub the staff very welcoming

breakfast included the food is freshly cooked and wholesome, pool is perfect for the weather

2 single beds pushed together. not enough kitchen equipment.

there are roaches in the kitchen

the kitchen. it has sufficent utensils . however some appliance did not work.

no wifi.

the kitchenette is a great feature of the place, it may need some refurbishing in the near

the big minus was we were charged $40 usd for laundry that filled one plastic bag

the beach bar and the ud83dudc22 in the water. very fast laundry serviceud83dudc4dud83cudffc

we particularly enjoyed the traditional jamaican breakfast, which were both fresh and flavorful

very good breakfast and beautiful terrace to enjoy sunset/sunrise

wifi didnt work in the room

quality was great. bees were a surprise but did room service.

pretty grounds, free parking

disappointed that the spa was not available due to works

room service charge is high, considering what the locals are paid the costs charged do not reflect

the flowers in the room and the ones that come with room service

had access to laundry, and clothes line which was a must-bring or buy own soap

the pool wasn't as expected.

no wifi connection, don't think it was a fault of the hotel i blame it on hurricane mellissa.

the wifi worked all the way through and at all points on the property

staff, good local breakfast, location close to heart of the town, clean property, free parking, room well equipped

breakfast was always delicious, and we didn't wait long to be served

clean facility lovely pool, very friendly and amenable staff

the wifi was excellent

the pool, close to everything value for money

place was clean and comfortable and the kids enjoyed the pool

apartment was adequate it would have been nice to have a more stable wifi

wifi available

didn't like that they had no dryer in the room they did offer rags you had pat to get room service they were

breakfast was excellent and the location was ideal

views, clean property, beautiful landscaping, clean pool, close enough for a walk into town and entertainment

the hotel has many amenities from the restaurant and bar on-site, tennis court, jacuzzi, pool, spa service, wi

the ocean view from our room was fantastic, although i wouldn't have minded a view of the pool (also great)

wifi is only available in the lobby and it is slow

no secure parking

no wifi in rooms only in lobby area and still not the best wifi connection also you will get eaten

we did not feel safe, too many rocks in the beach my kids could not swim

no fridge in the room, no room service cause no telephone in the room

the squeaky door leading into the kitchen could use some oil

having the bar opened later.

the hotel had a swimming pool, a gym and a health spa

rooftop pool is small but the view was nice and there is a bar

pool needed more maintenance, not clean enough in our opinion

i really also appreciated the work of the laundry service

i liked the 24/7 room service

the walk up the incline from the parking lot & all the walking to the 3rd building was a bit ridiculous

just an overall excellent experience beds were like clouds ordered room service then went to bed at around six

was excellent,love,love, then the food,love every bit of it,moon palace jamaica,exceptional,my kids want to go

the rooms needs cleaning, the bath in 53 needs scrubbing, the kitchenette cupboard need fixing, in other words

kitchen was well stocked with utensils, plates and a large fridge

was very disappointed because we had no wifi connection all of the stay

walls roaches in kitchen housekeeper needs to pay attention to walls and patio areas the rooms need

were ants everywhere, in the kitchen and bathroom sockets, bathroom counter, stove etc

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises

free wifi and location.

my children enjoyed the pool

was no wifi as advertised

helpful staff, lovely pool area and access to the beach

i had to take it to the laundry to get them washed

location, and wifi along with tv was good.

stayed in e13 so my reply has nothing to do with the other units old tatty furniture kitchen very basic not much

pool was dirty.

swimming pool and beach front

i used the resort's laundry service, they were courteous and fast

bathroom and kitchenette could do with little update

clean rooms, near attractions, beautiful view, balcony in room, kitchen facilities in room.

the pool was central and the location is walking distance to every where in ochi town

since it's a condo, the wifi somes with the condo, it doesn't work in the full resort

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

- the kitchen apliances were all old and rusty

unsafe for kids

make certain you have the wifi code prior to arrival or you will have no way to communicate

no tv, but there is wifi

i wasn t told about the kitchen and other facilities that were available

laundry facilities for the client to do laundry

waterside, nightly entertainment, restaurants, beach, poolside entertainment, rooms were clean, kids

the resort offered plenty of pool and bar areas and has done a nice job with their covid-19 measures

staff were loud and obnoxious, constantly on their phones, the ball pit for kids was closed, someone went into

facilities had many different activities - i used the gym, water park and beach

i finally used the spa services and i will again and hopefully meagan will be available

a gym would have added to the visit and a hot tub

i think the pool was too deep.

breakfast was excellent ud83dudc4c location is ok but too much noisy from the nearby traffic

we enjoyed the private beach along with the pool facility

for some fee, the laundry service was offered (our clothes were returned nicely folded)

breakfast changes every day

cleanliness, safety the owner is hands on and the breakfast is fabulous, full course good parking on

staff fabulous breakfast exceeding expectations presentation exceptional beautiful surroundings reasonably priced

the breakfast

the breakfast was amazing and authentic jamaican cooking

the breakfast and the location was excellent.

breakfast was great loved it

the pool was not clean and this was a major disappointment

room service was always fast no matter what time of the night it was

could not get wifi in the rooms properly, we were told to open the doors and it would be better

renovating, event space in close proximity to rooms no extra parking for actual staying guests

the wifi was poor, i had no tv. it was noisy with music and paint stitch for two days straight.

wifi was terrible and the tv hardly worked

the wifi issues

wifi needs to be improved