only thing, which seems to be standard at all, that i didn t like was the location of the laundry facilities

pool was closed

very nice and very clean! large gym!

never could get the wifi to work

easy parking and friendly staff

l the old acs/mini fridges in stair wells) and some things broken (excercise equipment and laundry machine)

no laundry room working no hot tub working did not clean the roo. or restock our towels.

roaches, nothing worked, pool closed for season in heat of summer, ice machine out of order, laundry machines

didn t seem to cool much and laundry room needs reasonable hours

so no laundry room, the elevators stopped working, no gym equipment that works, and no spa (as it says on

staff was friendly, liked that they had laundry so i could wash all the kids wet beach clothes

when i went up the elevator there was poop on the elevator floor. also the breakfast was bad.

check was quick. room was very comfortable and very clean. breakfast was very good.

pool, clean room, and comfortable bed to rest in.

requested first floor and early check in and both were no problem

kids loved it.

exceptional breakfast, menu changed daily

the pool was outside and not in a convenient location, so we didn t get to use it.

i dunno, maybe the fake sausage at breakfast was kinda weird

as a family of four with two kids in tow, cleaning the room is a necessity

there is a vending machine and a laundry room, that's handy

parking lot was tight but manageable

pool was clean and water was clear

pool wasn t open due to city permits updates which is understandable, but we weren t informed

pool hours to short ony open 10am-7pm

one microwave on the whole property and pool closes at 8p.

paid parking at all locations other than hotel

great pool, clean and not over crowded. great beach access. nice staff.

right on the ocean, very clean, pool was great, overall a really great place to stay.

to the front desk and request for clean towels, got two but we had to bring the dirty towels to laundry room by

breakfast line up

was in the right location the indoor pool for my kids and the breakfast was served ready hot and had plenty of

location was good. pool was good and gym.

the pancake machine was down, kids were a little disappointed

long wait times on food spots.. get a room with a kitchen and cook.

the parking could be a little tight, but luckily it wasn't busy while we were there so it wasn't an

oceanfront, pool, walking distance to the kure beach pier and a 5 minute drive to the aquarium or carolina

they needed to stick the towels at the pool and i wish there were more towels in the rooms.

walls were a little dirty. coffee pot hadn t been emptied. tight parking spots.

the ocean, has its own beach access, shower for after beach time, laundry room, allows pets, and actual keys

we loved the full kitchen bedroom suite

indicated a no pet policy which is why we selected this hotel

roku tv buffering constantly when it connected to wifi

pool area needs a little love on the pavement around the pool but still enjoyed it

laundry basket for dirty towels

book in the room explaining what was in the area to visit or other restaurants to order food or laundry info no

the first room smelled like mildew and sour laundry so we had to move

room 212 must be under laundry because that s all we heard all night

ice machine and laundry were broken.

laundry service but that is common these days

we had the laundry room across the hallway

the location cant be beat, traveling with kids it was so nice to be able to clean up from the beach without

everything was clean, breakfast was awesome, tiki bar had excellent drinks, plus right on beach.

i wish they had a heated pool and a hot tub

was impossible on the weekend due to the restaurant and bar next door the on site laundry was closed

we were stuck in the trailer above the laundry room instead of in a normal room in the other buildings

the laundry room was out of order.

i tried drying my clothes in the hotel's laundry facility for 2 days straight but they were constantly occupied

no couch or kitchen

breakfast was not that great (chicken patties) was the only breakfast meat

the groundskeeper with braids was very kind and helpful to us at the pool

the hallways were pretty hot, and unfortunately, the pool wasn t available during my stay.

few additional gluten free breakfast items would be nice but it s not a complaint

quest could be provided with a couple of bottles of water as part of the room and restocked when room service

need laundry baskets for the towels ( i put this in every review ) i was there for 2 nights and did not

dryers in laundry room full of lint.

it was a whirlwind stay, and they accommodated us with a late checkout so i could finish laundry

clean,updated and good breakfast. great location near shopping and food. also pet friendly.

everything was clean and well maintained, and the pet walking area was a good size.

i went to do some laundry, the washer smelled horrible & there was mold inside

had a laundry facility right outside our room and enjoyed sitting outside at the tables

laundry room was kept open with music blasting in the morning

family with kids,at night loud, run, at night it was really bad

can’t relax your stay, with kids

not enough light in larger room. no laundry. would have been super if rooms had smart tv.

no laundry facilities whatsoever, so i would not recommend for families

friendly staff and breakfast was good

quick, easy check in and out. let us have late check out without an extra fee!

have a little kitchen with a table, microwave, and silverware

had two small problems, no on site laundry room, and my phone did not like the wi-fi

guest laundry area, breakfast area, pool, and hot tub were well kept and clean

i also took advantage of the guest laundry room

also quickly did our laundry, using the facilities on site

parking is a little tight but we understand plus we drive a massive suv to haul kids and gear

the laundry should be upgraded to use cards.

indoor and outdoor pools, laundry and quick breakfast provided

breakfast laundry family friendly pools rooms had space enough parking close yo every thing

they need to do a better job with laundry. our towels and sheets on the bed both had stains.

location is great, its ocean front, has plenty of free parking, laundry room amenities, close to restaurants

breakfast was great

the room was gorgeous, the vegan breakfast delicious and the staff friendly.

had a large room with a kitchen, living area, bedroom, and bathroom, however; the iron and ironing board were

the queen room has high ceilings and even a fireplace

the property itself has a lot of character. the owner was so great. breakfast was wonderful.

the small gym was perfect for a quick

great outdoor seating and an outdoor pool next to the river, with an outdoor bar

staff was great! great location, great rooms, pool is really nice!

i loved the view of the river and pool

the pool area was very nice and the view of wilmington was exceptional

wifi worked well and the staff was very friendly and helpful

lobby with a bar for congregating with family in town for a wedding

very dark bar lights didn t work rooms small and out dated charged incorrectly

even though we didn't have time to use the pool, it looked wonderful with a nice lounge area and fire pit

there was even a great area for sitting downstairs close to the bar so that you could study or read

overprice for the city, no laundry bag and they were not able to provide us with a toothpaste.

i loved that it had a pool as well and i wished i would have stayed there my whole trip

gym had both cardio machines and free weights allowing an excellent workout

gym was home away from

breakfast is really good with a lot of choices--hot and cold dishes

close to the downtown bar area and coastal venue

on foot during the day and take in sunset views of the cape fear river from the rooftop deck bar on site

how pet friendly it is

great location. rooftop bar was perfect for sunset cocktails.

also loved there is a restaurant there & the bar downstairs also served food

seem understaffed and have piles of dirty laundry waiting to be picked up all over the hotel walkways which made

no pool no laundry was a boring stay. nothing to do.

do love this bw because it is extremely pet friendly and that's very important to me as i have 2 min pins

location, beautiful view, lots of parking, free wifi

we travel with pets and they are extremely pet friendly

right next to the river, they have a gym, pool and had guest laundry

no laundry bag in closet

the laundry room was also excellent value for money and very clean

location, clean, comfortable, the friendliest staff, manager s reception and breakfast.

don't miss the rooftop bar at night

the establishment has laundry facility on the

liked that there were laundry facilities available for guests to use and that there was a microwave, an induction

{we liked that there were laundry facilities available for guests to use and that there was a microwave, an

s hard to find a place with a kitchen that is pet friendly and doesn t charge a huge pet fee

close location to many businesses (there s a delicious asian fusion restaurant right across the parking lot)

onsite laundry was a plus

the breakfast the bagels were stale. the laundry room had very offensive odor.

included a free dinner and drinks during the week & free laundry

laundry service is free for the guests and very convenient

the laundry room has 4 washers and dryer s

bar and restaurant had a good atmosphere and felt clean

pool could have used vacuuming on the floor of the pool it was kinda dirty and the cushions on the

gym was nice but not very clean

the parking is also very nice (plentiful and close)

best of both worlds with free parking

laundry room available

wifi was completely undependable, when it worked

the outside pool area was closed due to the time of year but it is beautiful

must have been a kids tournament in the hotel and they were a little too loud after about 10 pm, but overall

breakfast was done at 9am

excellent upon check-in - secured location - very impressed - used the laundry facility (just

utilized the laundry room.. costs to use the machines was expensive..

there was a guy doing laundry at the front desk

no public services like laundry or pool or gym

room we stayed in 218 was directly over the lobby and the hotel laundry room with a view of the roof

the hot tub next to the indoor pool was a bonus

only told us about wifi

wifi sucks

great staff! clean facility! just wish the pool was open . other than that it was a great stay.

the bed was soft water was clean and i liked the pool

no change to wash for laundry room

cleaning supplies were everywhere and main laundry room door was all the time open (not a good view)

beautifully designed, friendly staff and hot breakfast during the pandemic

get our steps in, walking up 4 flights of stairs bc it was closer to the door by the patio to the parking lot

the gym has no weight

it had a nice pool, they had a microwave in the room, laundry service and free parking and breakfast

the desk clerk had to go to the laundry room and get some towels, washcloths out of the dryer to give to us

breakfast was great. room was very clean. gym was nice.

the gym smelled very humid and as if there was mold somewhere

also, unable to connect to wifi from my room

good location only issue at all was the washer was down in the guest laundry.

was beside maintenance and across from the laundry

and saturday, sundew was beautiful but staff hadn't cleaned up - so couldn't enjoy seating area bar fine but

the hotel didn t tell us that we couldn t use the pool or the gym

the bed was really comfortable. the room was spotless. not to mention the free wifi was nice.

would have appreciated some type of laundry

no laundry facilities

a beach location it would be nice to have laundry facilities available to use for the patrons

parking was hectic because some people took over multiple parking due to havin a u-haul and freight

handicap parking is a little bit far from the door.

free parking, clean and comfortable room. ability to use laundry in the hotel next door.

there was always trash bags of laundry carts in the way of the exits

great location, with restaurants and walmart within walking distance. laundry is handy and easy.

only one laundry bag for a three day stay for two people

strange smell in hall by laundry room. entry needed to be swept.

that the laundry washer was down. also vending machine down for drinks.

no guest laundry facilities

the beds were comfortable and i liked that there was a laundry facility down the hall.

wifi was terrible laundry dispenser took money and returned no detergent.

removed from the room (we thought that we had 2 nights) personal items were thrown into an old laundry bin and

one plus was the laundry on-site which we could use by paying a very small

the breakfast selection was slim pickings

free parking and wifi

the fact breakfast had no eggs or bacon or gritty or orange juice or apple juice or fruit.

and dirty carpets in common areas

love the ice machine and laundry access

used laundry simple

the only 2 laundry machines were out of order and owned by an outside company so nothing they could do to help

very pet friendly

the friendly professional staff and the breakfast.the hotel also welcomed pets.

i killed a cockroach in the laundry room

the pool was cold.

hotel was clean and updated. staff were welcoming and kind. breakfast was beyond expectations.

bar was a little difficult to navigate when several people were getting food at one time, due to

pool was closed but completely understandable though

nice and fluffy, however the pillows smelled a bit slept on, they should have been put in the laundry before

the laundry room was

enough to the beach that we could ride our bikes from the hotel- this way we avoided the whole parking situation

breakfast, clean room, location, and pool area

always enjoy a free breakfast

the people was nice they had a laundry room it was clean indoor swimming pool

safe-good laundry

understand that you have to charge for pets but my little dog is extremely well behaved and i thought a hundred

love the in room kitchen, saves money and is convenient

the pool was the size of a kids pool

laundry facilities nice

used the laundry to wash our clothes were satisfied with that

someone left the laundry in and we couldn t use it

it was great to wash and dry our beach items at the laundry

no outdoor pool, only one washer and one dryer in laundry room

clean laundry room

liked the laundry room availability and i liked the fact that the machines accept credit cards the bed

it was a full kitchen and decide size room and bathroom

it was mostly quiet, and was close to restaurants and stores. i also enjoyed the pool area.

staff was so sweet and polite and the pool was so clean

laundry room is in the fitness room. it was hot in there.

bonus for being able to do laundry

maybe from the laundry room, not sure

and it fit all my needs totally enjoyed the kitchen the refrigerator dishwasher that was a plus

loved the room set up, the kitchenette was great set up too, especially loved the walk in shower

breakfast, great pool area, nice room size, very friendly staff, dogs in the hotel make it feel like home (how

minimally equipped gym

the room was clean, comfortable and had a full kitchen. the bed was soft and fluffy.

free breakfast

the pool, basketball court and grounds were all in excellent shape

the laundry and amities such as food and snacks were readily available

hotel was clean as well as the pool and common areas.

outdoor pool only; no indoor pool

staff courteous, quiet, pool, decor

bigger pool

the laundry room equipment is in terrible condition

127 was located next to the laundry room

location. suite layout. kitchen. pool. full breakfast.

location. suite layout. kitchen. pool. full breakfast.

being able to use a small kitchen is great when traveling

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

the breakfast had good options as well

from the front desk team, the kitchen(breakfast ladies), the lady who always clean to make sure everything

hotel, loved the kitchens in the room, beautiful amenities and homemade eggs to order at morning breakfast

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

there is only one laundry room with one each washer and dryer available for this large hotel.

perhaps a central location per floor for laundry would be better

would suggest that a laundry area be added to every floor instead of just 1 located on the 2nd floor

having a guest laundry area was an awesome extra to have since visiting the beach can be extremely messy

the breakfast was good but always seemed to be out of many of the foods. limited seating.

be nice if the any of the ice machines worker also maybe a change machine for the laundry room

restaurant on site and entertainment in the bar from 7-9 pm

4 room services new sheets the only option was they would drop off the sheets

pool bar wasn t open yet

location! friendly, professional staff clean, modern rooms parking on site

no laundry facilities air conditioning extremely noisy shower dirty cleaned it myself booked by

great breakfast. very clean. very friendly. next to a walmart, and very good restaurants.

the proximity to lots of places to eat and shop, the pool and gym were well maintained, walls were soundproof,

place: clean, new, spacious room, comfortable bed, quiet neighborhood, free parking

the pool was clean and so was the gym