to the front desk and request for clean towels, got two but we had to bring the dirty towels to laundry room by

the rooms are comfortable, the showers are nice, the pool is clean, the breakfast is good

with add l cost for pet deposit yielded a per night cost of over $300

trees and landscaping were very nice, and there was plenty of parking

kids loved the fish tank

paid parking at all locations other than hotel

one microwave on the whole property and pool closes at 8p.

right on the ocean, very clean, pool was great, overall a really great place to stay.

great pool, clean and not over crowded. great beach access. nice staff.

there is a vending machine and a laundry room, that's handy

pool closes at 7p which was a little early for us as we usually go out exploring all day and don

we got instructions in advance and had an easy, early check in

security cameras, plenty of parking and keyless entry, made us feel safe

it was close to everything and a short walk to the beach and pet friendly

only thing, which seems to be standard at all, that i didn t like was the location of the laundry facilities

clean facility with an actual good complimentary breakfast, good coffee and we love the different flavors of

the complimentary breakfast was very nice

very nice and very clean! large gym!

never could get the wifi to work

staff was friendly, liked that they had laundry so i could wash all the kids wet beach clothes

the breakfast was excellent and my kids really liked the free popcorn

main peave was the pet walking area

great breakfast selections and pet-friendly a plus

breakfast was disappointing but that wasn't your fault at all

next door had their customers parking in the hotel parking lot which made hard to find a decent parking

the breakfast was excellent!

the pool was outside and not in a convenient location, so we didn t get to use it.

breakfast was ok, not the best but definitely not the worst, coffee in the morning hours taken away

room was a bit on small side for 2 adults and 2 kids

l the old acs/mini fridges in stair wells) and some things broken (excercise equipment and laundry machine)

laundry service was out of order. shower drain was broken in shower and halls were hot.

didn t seem to cool much and laundry room needs reasonable hours

so no laundry room, the elevators stopped working, no gym equipment that works, and no spa (as it says on

no laundry room working no hot tub working did not clean the roo. or restock our towels.

the pool wasn't open an laundry room was not working besides that it was great

i needed to wash laundry, but there was no change machine

also a public laundry facilities on each for or an elevator would be excellent for the elderly and handicapped

the coffee pot wasn t usable it smelt like laundry detergent was used to clean it therefore the water tasted

third room was better ( next to self serve laundry room)smelled great but no phone at all in room

floor but i found out later, since i stayed in the room during the day, that it was next to the laundry room so

good laundry

noise from laundry room very loud.

they helped with setting me up with a parking space near security cameras to ensure nobody tampered with the

there was no indoor pool

their staff were very nice, and the pool feel nice.

the pool was clean.

the breakfast

didn t care much for the breakfast need to add more items like bacon, sausage scrambled

the free breakfast was worth a little less than that.

i also took advantage of the guest laundry room

also quickly did our laundry, using the facilities on site

guest laundry area, breakfast area, pool, and hot tub were well kept and clean

had two small problems, no on site laundry room, and my phone did not like the wi-fi

beachfront, inside and outside pool, price, staff.

breakfast laundry family friendly pools rooms had space enough parking close yo every thing

indoor and outdoor pools, laundry and quick breakfast provided

location is great, its ocean front, has plenty of free parking, laundry room amenities, close to restaurants

they need to do a better job with laundry. our towels and sheets on the bed both had stains.

the laundry should be upgraded to use cards.

dryers in laundry room full of lint.

it was a whirlwind stay, and they accommodated us with a late checkout so i could finish laundry

need laundry baskets for the towels ( i put this in every review ) i was there for 2 nights and did not

the pool and the breakfast!

police security in the parking lot was a plus

laundry room was kept open with music blasting in the morning

had a laundry facility right outside our room and enjoyed sitting outside at the tables

i went to do some laundry, the washer smelled horrible & there was mold inside

enough parking

pet- friendly

this property was pet friendly

i spent 2 hours in the pool

kitchen floor was dirty and there was trash in the shower from prior guest

the pet friendliness of the hotel was convenient and well thought out

pet fee was $75

not enough light in larger room. no laundry. would have been super if rooms had smart tv.

no laundry facilities whatsoever, so i would not recommend for families

the curtains in the room did not block out the light from the parking lot very well.

the bar closed at 9pm

very nice clean room, spacious and comfortable. the breakfast bar was sufficient.

breakfast was divine - brought up to my room on a lovely tray

fireplace didn't work

had a large room with a kitchen, living area, bedroom, and bathroom, however; the iron and ironing board were

the property itself has a lot of character. the owner was so great. breakfast was wonderful.

location, the house, the decor, the breakfast all top notch and reasons to come back to wilmington for another

the pool bar with live music was a special treat

wifi password printed out and handed to guests was incorrect

staff was great! great location, great rooms, pool is really nice!

left on the 15 of may at 4am the shuttle driver was not a morning person i get it no one is at that hour of the

is perfect to hang out downtown and bar hop

there was even a great area for sitting downstairs close to the bar so that you could study or read

and the night clerk not friendly and seemed not to be able to answer questions regarding the pool closing times

was a black guy came to us and offer my kids chocolate cookies and milk at the pool he was very friendly my kids

beautiful, pool, fire pit, valet parking, clean

even though we didn't have time to use the pool, it looked wonderful with a nice lounge area and fire pit

also loved there is a restaurant there & the bar downstairs also served food

taxes, parking fee, pet fee) which added an extra $200 to our 2 day stay

pet friendly and the location was nice.

on foot during the day and take in sunset views of the cape fear river from the rooftop deck bar on site

to ask for towels, gym felt hidden(there was a private event after i finished working out i had trouble sneaking

right next to the river, they have a gym, pool and had guest laundry

the laundry room was also excellent value for money and very clean

no laundry bag in closet

no room service on last day on stay.

breakfast was good. omelet maker was a nice touch.

no pool no laundry was a boring stay. nothing to do.

seem understaffed and have piles of dirty laundry waiting to be picked up all over the hotel walkways which made

room was comfortable, with a decent breakfast and pet friendly

great views of the cape fear and the riverwalk. accessable to walk downtown. pet friendly.

not bad: the breakfast wasn't bad but it could be better.

overprice for the city, no laundry bag and they were not able to provide us with a toothpaste.

breakfast in the morning was delicious ud83dude0b

wifi problems .

however , the pool was closed and breakfast was grab and go due to covid-19

gym had both cardio machines and free weights allowing an excellent workout

{we liked that there were laundry facilities available for guests to use and that there was a microwave, an

liked that there were laundry facilities available for guests to use and that there was a microwave, an induction

the establishment has laundry facility on the

was pleasant, room was big with full kitchen facilities and the bathroom was large and everything was clean

and it's pet friendly i was available to bring my

best of both worlds with free parking

gym was nice but not very clean

high pet fees 75 non refundable

pool was out of service & there was water everywhere in the gaming area & towards the entrance to

pool /staff

laundry room available

parking was great

pool area was amazing

clean. great breakfast. good gym. great location

problems with wifi connection; rooms need to be updated

onsite laundry was a plus

very clean, good free breakfast, happy hour certain days, free laundry, and good area.

free laundry & they have more than one washer & dryer. breakfast is amazing.

we enjoyed having a laundry room on site.

included a free dinner and drinks during the week & free laundry

food was great,friendly at the front desk the day of check in & check out,pool area was nice & clean,room was

wifi was very poor

everything except the indoor pool was ice cold.... needs to be heated

didn't like having to go through the gym to get to the pool

only thing i could complain about and its a minor thing was the heated pool was not so much heated but cool

utilized the laundry room.. costs to use the machines was expensive..

no public services like laundry or pool or gym

excellent upon check-in - secured location - very impressed - used the laundry facility (just

there was a guy doing laundry at the front desk

laundry takes credit cards.

would have appreciated some type of laundry

no laundry facilities

a beach location it would be nice to have laundry facilities available to use for the patrons

parking was easy and it is close to many restaurants

breakfast with no second highchair was not fun

the beds were comfortable and i liked that there was a laundry facility down the hall.

was no information given or written about the vending areas and the guest laundry availability

removed from the room (we thought that we had 2 nights) personal items were thrown into an old laundry bin and

the gym was a joke about 3 machines and after paying 240 per night you still have to pay for your laundry

that the laundry washer was down. also vending machine down for drinks.

no change to wash for laundry room

cleaning supplies were everywhere and main laundry room door was all the time open (not a good view)

the breakfast was great i find no fault

phones didn t work in my room gym didn t have much variety, was missing half the dumbbells.

through a cloud of cigarette and vape smoke at the back entrance to get to elevators and guest parking - you

was beside maintenance and across from the laundry

good location only issue at all was the washer was down in the guest laundry.

the hotel didn t tell us that we couldn t use the pool or the gym

the hotel gym was the worst hotel gym that i ve been in; dirty, small, dark, poorly equipped

small pool

the desk clerk had to go to the laundry room and get some towels, washcloths out of the dryer to give to us

it had a nice pool, they had a microwave in the room, laundry service and free parking and breakfast

breakfast was great too

location, quite, very clean, plenty of parking space and a very good value

wifi was pretty terrible, but not a big deal

free parking, clean and comfortable room. ability to use laundry in the hotel next door.

strange smell in hall by laundry room. entry needed to be swept.

only one laundry bag for a three day stay for two people

there was always trash bags of laundry carts in the way of the exits

great location, with restaurants and walmart within walking distance. laundry is handy and easy.

one plus was the laundry on-site which we could use by paying a very small

free parking and wifi

the breakfast selection was slim pickings

the only thing that i didn't like was that the kitchen floor needed to be mopped.

better breakfast selection

used laundry simple

love the ice machine and laundry access

the only 2 laundry machines were out of order and owned by an outside company so nothing they could do to help

the parking area

the breakfast was more than we expected

i killed a cockroach in the laundry room

breakfast was great, and perfect location to get around to everything

the bed was very comfortable, and the breakfast was good.

luckily, there was a port city java in the same parking lot :)

the pool was cold.

bonus for being able to do laundry

laundry room is in the fitness room. it was hot in there.

maybe from the laundry room, not sure

loved the layout, the pool, the elevators, the breakfast was great, the in room dishes and dish washer were

the pet fee

safe-good laundry

the people was nice they had a laundry room it was clean indoor swimming pool

my kids loved the pancake machine at breakfast - it took a little while, but it turned out fresh, hot

the full size kitchen.

the pool was the size of a kids pool

liked the laundry room availability and i liked the fact that the machines accept credit cards the bed

clean laundry room

it was a full kitchen and decide size room and bathroom

did not use the pool so don t have an option on it

booking was for a smoking room but when i got to hotel they said they did not have any smoking rooms available

to assist us or answer any questions, we did not need to use it but appreciated that a guest laundry was available

used the laundry to wash our clothes were satisfied with that

such as an indoor pool, fitness room, complimentary breakfast, snacks for purchase, guest laundry, elevators,

it was great to wash and dry our beach items at the laundry

someone left the laundry in and we couldn t use it

the laundry room was

nice and fluffy, however the pillows smelled a bit slept on, they should have been put in the laundry before

fridges in room and bacon option with breakfast.

friendly, rooms clean unfortunately our rental car got a key job in side parking lot

thing didn t care for was room directly over the pool and kids were screaming it was not sound proof at all

the laundry and amities such as food and snacks were readily available

wifi is only free if you are an honors member, only decaf was in the room and the house cleaning

small pool

outdoor pool only; no indoor pool

didn't like that the pool wasn't open but that due to storm damage

breakfast and evening socials were nice

minimally equipped gym

traveling with my pet to the beach and it was great

my wife and i had my parents and kids

pet friendly

the laundry room equipment is in terrible condition

127 was located next to the laundry room

room had all the comforts of home and i absolutely love the vanity and kitchen

being able to use a small kitchen is great when traveling

the breakfast was the best!! those rosemary potatoes were addictive!

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

the breakfast had good options as well

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

hotel, loved the kitchens in the room, beautiful amenities and homemade eggs to order at morning breakfast

from the front desk team, the kitchen(breakfast ladies), the lady who always clean to make sure everything

perhaps a central location per floor for laundry would be better

would suggest that a laundry area be added to every floor instead of just 1 located on the 2nd floor

having a guest laundry area was an awesome extra to have since visiting the beach can be extremely messy

there is only one laundry room with one each washer and dryer available for this large hotel.

plenty of parking

no laundry facilities air conditioning extremely noisy shower dirty cleaned it myself booked by

place: clean, new, spacious room, comfortable bed, quiet neighborhood, free parking

the morning complimentary breakfast is delicious

also the pool never had towels when i took my kids to the pool

nice lobby, swift elevators, ample close parking, quiet hallways, shops and restaurants within walking distance