get a wifi password and no answer when i called the front desk

convenient parking, refrigerator in room.

only thing was didn't have much parking to park the boat. but we managed.

comfortable, heating worked well, easy access to chattanooga, friendly, easy parking

new hotel, very well equipped, free parking, good restaurants nearby

breakfast excellent. the rooms were clean

pet friendly

room was terrific. loved the kitchen setup and layout of the room. bed was great.

breakfast was very minimal in the last 30 minutes of serving time

dont get the room next to the laundry room

breakfast and friendly staff

they need more parking.

the staff was very nice and complementary breakfast was very good

smoking room smelled like smoke, no wifi which wasn t made known before the purchase of my room, clogged shower

no pool, not really anything around it except fast food joints. really crappy entrance too

very little parking

breakfast fantastic

the breakfast was fully stocked

beds comfy breakfast great

digital key is great update and breakfast was average

parking spots were too small, the bed was as soft as the sidewalk

have to be an honors member for free wifi

limited breakfast was way too limited for the price

pool was closed most likely due to covid. breakfast had very few grab an go selections.

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

laundry room could have used some chairs

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

the sofa sleeper mattress was too thin. it wasn't comfortable. the kids wouldn't sleep on it.

was wonderful, location was convenient and laundry facilities were very helpful

king bed was great, pet friendly

parking was a bit cramped, but overall no issues

no breakfast.

there was heaps of parking and the location did have some traffic noise as it is on a busy road right near the

the laundry facilities weren t working , and i put money in the washer.

kids loved the pool

indoor pool, soft sheets, no pet fees

add water or extra flavor to the orange juice (breakfast)

check in staff were very nice and the breakfast was good with a large selection to pick from

my guess was because there was a guest laundry room on that floor

breakfast each day and we have been here all week

staff professional. room clean. kids enjoyed the pool. food was plentiful and delicious.

the pool and other free amenities like the hit breakfast in the morning were an awesome addition

excellent wifi-good connection and fast

a staff member asked us to pick up and move our bags and squish to get a laundry cart in with us

we enjoyed everything from the breakfast to the lounge

pool was great and the fire pit was a bonus

spacious rooms nice bar and dining area

need umbrellas by the pool so there s somewhere to be under shade

did not do laundry that day so only one towel, room was not clean, roaches in drawers and walls

location, pet friendly, nice employees

the parking was right out our door

plenty of parking area

no indoor pool

i found 5 cockroaches crawling in my room - from the bathroom, to the kitchenette counter and on the wall beside

thursday morning when i woke up, there were cockroaches crawling on the kitchenette counter, the bathroom floor

the price was good and it had a kitchen but i had roaches

our room was by the laundry and woke us up several times during the night.

room looked clean but there was a smell as soon as entering that reminded me of gym shoes in a closet

more variety than most places, it smelled and looked clean absolutely everywhere, especially the pool area, i

the swimming pool is great, the kids truly enjoyed playing together and i appreciated that it was clean and

there was plenty of parking in the parking lot

breakfast at next door restaurant awful.

free breakfast at next door at restaurant, location feels very safe

pool was nice.

i booked i was assuming there would be a typical hotel breakfast but actually received a coupon for breakfast

very clean room. staff was friendly and helpful. breakfast was good at restaurant.

a leak in my bathroom and it ruined my clean laundry and my make up

the laundry room . online one washer and dryer for all the guests.

head not working properly, no water pressure, very small fitness room, small pool ran out of laundry detergent

also went to do laundry and sign says 24 hours but was closed

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

there is also a laundry that was only $3 wash and dry which i really appreciated

the pool was supposed to be heated and it was not heated. it was very cold.

it was a great property. no complaints about anything. nice salt water pool.

the full mini kitchen

loved the service, the breakfast, the room was very comfortable.

i m hoping it just got caught up in the laundry and stuck to the sheet

where did it tell us there was a $75 pet charge

very friendly staff. good breakfast. nice pool. nice room.

breakfast could have been better; i feel it needed more variety and things needed

pool was kinda dirty

need kleenex and dirty laundry bags.

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

no laundry onsite

i was able to bring my pet

like that is a smoke free and pet free facility

on site laundry was helpful

breakfast because of covid-19, i felt they could have prepared a better breakfast, in a closed

great breakfast, friendly staff and big room.

friendly staff. clean. breakfast was satisfactory. restaurants within easy walking distance.

traveled with our pet, upon entering the room she found food under the cabinet was left, there was a previously

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

access to laundry services was very helpful

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

free laundry was an unexpected surprise

laundry facility on site

is clean, decent breakfast and free parking

probably the parking but there was construction going on so we made it work

the kids enjoyed the games in the lobby and the complimentary hot chocolate

loved the mini kitchen in the room and spacious layout

not pet friendly

kitchen staff were rude on the first day

the pool and having the soda machine

bar and pool were the most frequent places we went on our 2 days

need more parking

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

the pool is relaxing and never

it is being remodeled so no breakfast so i brought my own.

the coffee for breakfast does not stay hot in thermos

the elevator and the light green pool

they closed the pool

convenient close to pool

we were towing a trailer, so he made sure we found a place to park

free laundry, and a free happy hour with beer, wine, and snack food

we had everything we needed and even stuff we didn't know we needed (mon-wed apps and wine, free laundry, great

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

loved how it had free laundry and the location was great

breakfast, happy hour, parking and laundry facilities

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

i was informed staff was short so cleanliness was not up to standards and laundry was behind

no towels or cleaning supplies available in the mini gym. nothing as a senior discount.

gym area didn t have towels or wipes to wipe down equipment so that was kinda gross.

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

room was nice, room service was great

we had to leave before breakfast so no comment on that but i love that the breakfast is made to

no laundry bag in the closet

breakfast met our needs. we had a very good variety.

i really like that it felt like home with the kitchenette area

found the front desk staff to be extremely helpful and welcoming of my pet even though he is a very large great

no indoor pool

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

i had asked for a room near the laundry, which i did get

there was sufficient parking and the halls didn t smell dirty or musty

the sofa sleeper is right in front of the ac unit so not ideal for small kids to sleep on

nothing it doess have a bar. given the rooms kitchen questionable

booked the place with expectation that our kids could swim in the pool

then went back to kitchen and a girl came in and took over

the rooms and facilities were clean, and my kids loved the pool

however, it did get overcrowded at times and kids were not often supervised although their parents were sitting

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

was put in a room across from the housekeeping /laundry room

laundry facilities available with supplies provided by the front desk

we liked the clean laundry facilities and the cost was minimal

my room was directly across the hall from the laundry room

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

the hotel was clean with laundry, gym, and swimming pool options

plus they offer free laundry

pool, laundry, nice and modern

hotel is a gem, we could spend a day just hanging out at the pool, and grilling area with its bonus firepit

loved having washer and dryers onsite to wash our clothes and a full kitchen

great location, comfortable beds, clean, indoor pool, gym, great breakfast!

the kids loved the pool

just hard with kids

also, i couldn t get the wifi to work

we also loved the gym and the pool was great for the kids

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

the rooms , very clean . the bar was nice up at the roof top .

parking was horrible.

we loved the pool table and the outside area

the pool side needs to be more attention and organized

pool and pool area clean and well maintained

the parking lot is a bit small

breakfast was good; nice and convenient. location good. pool was in an odd space

the back door that led to swimming pool was propped open

i was traveling alone with 2 kids and felt incredibly safe

it was super clean and comfortable it had everything i needed even the laundry facility.

was very clean, as were other public spaces (gym, laundry, etc

we were able to park with no problems and they had laundry and was able to provide us with change for machines

location and price reduction with booking.com. good guest wifi. clean beds and room.

our kids also had fun in the indoor pool

loved the pool and friendly staff

there was a pool and gym area though we did not have time to use them

only complaint i have was with the pool

did not have breakfast or use wifi. thanks

breakfast not free like we are use to at all the other holiday inns

the staff was very helpful, even had several dollars in quarters available foe laundry!

pool

wish i could've bench pressed while using the gym but there was no rack

also, i advise they should have a pool toy section so there is things to do in the pool

good breakfast, clean rooms, warm pool

hallway also smelled of smoke, and entrance to upper level smelled very strongly of laundry detergent/dryer

facilities were kept clean but i did not use the laundry because the last time i used it turned out really bad

they make sure that we have the parking needed

parking a little cramped

was comfortable, nice room, excellent television channels, excellent wifi service and a great

microwave didn t work and the key to the laundry room door did not work

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

parking, no smoking rooms

arguing and wondering around the parking lot all hours of the night

the sink in the kitchen would spray everywhere as well

the kitchen

rooms have a small kitchenette in them making it perfect for extended stays

the in-room kitchen was very helpful.

they want you to use tap water ud83dude2c moldy bathtubs the laundry service does not work poor breakfast

our room was located right by the elevator and laundry

the laundry room was right there and it smelled like it wasn't being vented outside as the machines

room was clean and facility offered self serve laundry facilities

i booked based online based on that because let’s face it 3 kids are hungry all the time

the bed was hard. the pool was closed. no hot tub.the hand towels looked questionable.

very clean property clean rooms well lit parking lots

the pool was clean along with the area around the pool

pool and they never told me that it was 4 feet deep when i said i was a local just trying to swim

the parking lot was also very well kept and i felt safe traveling with my grandchildren

loved the location the restaurant and rooftop, pet friendly , the staff

pretty nighttime pictures of the roof top pool area kind of make the space look bigger than it is and make it

one night over thanksgiving while passing through chattanooga so didn't have time to use the spa or fitness

small could not get a drink at the bar unless you made reservations no room service called for reservation at

this pool is best for adult lounging as opposed to families with kids

hotel has a cafe and bar with a lot of healthy options and calorie counts

room and pool were great.

i loved the cleanliness of the hotel and i loved the pool

everything was great. gym, room, breakfast.

no indoor pool

i liked how there was a dishwasher, fridge, and laundry room

the laundry facilities were a nice addition as well

slow, laundry was full (no one picked their clothes up after the finished), no one on duty, guests next

hooks on doors to hang things, no drawers , laundry is too expensive , shower curtains are too high , they need

modern, spacious & clean rooms, spin bike in fitness center, wonderful front desk staff.

quiet and laundry on site and the staff was amazing

would love it to have usb s in the room for business. no laundry bag.

very nice bar as well

pool closed 2 hours early and the gym was closed and they didn t tell me before i spent all this money on this

many really young kids in the whirlpool amd towels are really small that are offered in pool area

is a pain but i don't see any other option for this property we were there 2 nights, there was no room

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

pet fee of $100 was too high

i had trouble connecting to wifi( trouble with tv/remote) which was corrected

the 2 br suite was great with the kids and allowed us all to sleep well

breakfast was not good.

you guys thought of everything from the roll of paper towels to the kitchen sink

the way the dining room manager personally helped me get food to take back to the room for three kids

clean room, kitchenette in room. clean pool great bed

people drinking outside by parking lot all the time.

the hotels fault but had kids running down the hall going back and forth to different rooms for a few hours

check in and room cleaning and laundry

the room was nice, non-smoking and very clean

the availability of smoking rooms.

tv stopped working around midnight completely, i requested smoking room and was given non smoking, when i chose

smokers ina non-smoking room.

lack of self-serve laundry facility.

good breakfast and lots of other eateries right at hotel

parking in back was terrible

some renovation, but for the price, the room was very comfortable, clean, convenient & the free breakfast was

staff was extremely professional, food was good, the pool was nice , beds were comfortable nothing but good

laundry room on our floor

the breakfast was a grab and go bag due to covid

room service was wonderful

our kids slept fine but my husband and i wished they were a bit firmer

the breakfast was fantastic

toilet didn t flush the night we were there and room service line was never answered

heated indoor pool

the bar doesn t open until 5pm on the weekends

courtesy of staff, great breakfast, clean room

web site did not mention paid parking; should be included in the hotel cost; website did indicate pet friendly

mold in bathroom and in laundry room

they also had washing and drying facilities at the hotel so you could do your own laundry

nice evening bar in the lobby

imax theater, the aquarium (do not miss this fantastic attraction) and a phenomenal rock climbing gym (grandson

staff, facilities, breakfast, cleanliness, all 5 star.

needed to use the laundry facilities and there wasn't a place to get change

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

everything.room is clean, bed is comfortable. there is a coin laundry too

laundry room on premises and exercise facility plus swimming

laundry room is a plus, too, if you are going be a few days, or have kids

convenient location, kids liked the pool, good breakfast, nice and clean rooms.

gym was missing weights

thanks to covid-19 they were not allowed to serve breakfast but that is not their fault.

our kids enjoyed the pool and free lollipops

we also enjoyed the bar and patio

the pool isn t open yet

good breakfast, friendly, accommodating staff, ample parking and still easy access to our room even though it

duper clean, the most friendliness staff, breakfast is spectacular, and the pool is awesome

kitchen staff her daughter were excellent: very friendly and attentive to our needs

parking because commercial trucks were allowed to park and take up 3-4 spaces and uhaul

the staff were very helpful and arranged a laundry service for us

did not see other kids there

i love that it's pet friendly, but doesn't feel like it's overrun with animals

no pool !!!

if i had my kids with me or still had babies it would be very uncomfortable

the staff is great. i love the valet parking and my kids love the pool.

i specifically asked that the kitchen not put cheese on the hamburger

gym was great

location, street parking, pool, fitness center!

room service was amazing

was like staying in a bed and breakfast with a hotel staff

the food was great and the free breakfast in the morning was

the decor and overall look and feel of the entire place (rooms, lobby, cocktail bar and restaurant) was amazing

free breakfast was misleading

we enjoyed delicious drinks in the bar in the evening and the most perfect breakfast in the sumptuous dining

i like the pool and laundry facilities

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

updated, fantastic friendly staff, hot breakfast, reading lights by the bed, saltwater pool, fitness room

my kids were really disappointed

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

nice and clean and pool was was clean.

of the reasons i wanted to stay here is because it had a pool and it was under construction

i found the wifi to be really good and worked for me all around the hotel

pool was tiny (my three kids barely had room to play and the water was freezing)

indoor pool was very chaotic during last hour it was open with some rowdy kids and parents who didn't care

the kids loved having youtube as a channel

would have preferred free wifi and parking

honestly, i loved the outdoor pool!

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

it's like the entire hotel becomes the laundry

is nothing i didn t love about this hotel will be coming back yearly for girls spa

wifi dropping in and out; room telephone not workng; dinner restaurant disappointing.

did not like that i could not connect to the free wifi that was not free

free laundry machine

large bedrooms with nice indoor swimming pool. free laundry machines.

the laundry was useful as we stayed 10 days

laundry was helpful for all our dirty gear from racing ironman

laundry facility needs work as soon as

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

we didn't leave our room to look for pool or any of the amenities

feces in the elevator roaches in the room people hanging in parking lot smoking what smelled like mary

the pool was used as a big ol tub for people who think swimming was a way of taking a bath

pool