staff was very friendly the place was spotless very comfortable the breakfast was good

i booked i was assuming there would be a typical hotel breakfast but actually received a coupon for breakfast

very clean room. staff was friendly and helpful. breakfast was good at restaurant.

they give you coupons for breakfast at the restaurant next door

the breakfast was a voucher for the hometown restaurant next door, it was great!!!

comfortable, heating worked well, easy access to chattanooga, friendly, easy parking

convenient parking, refrigerator in room.

get a wifi password and no answer when i called the front desk

only thing was didn't have much parking to park the boat. but we managed.

breakfast fantastic

the parking lot is small and the asphalt is very cracked and full of potholes

didn't like that the parking lot was so small

very little parking

check in was quick. parking lot was well lit.

dont get the room next to the laundry room

clean rooms, full breakfast, easy access to interstate

the pool was not properly maintained.

kitchen staff was not readily available on saturday

to covid, there is no hot breakfast (even though their website says they do), the pool and gym are closed

no breakfast

grey room, pool and breakfast

kitchen in our room was fully stocked

there is a full kitchen, with a full size stove & refrigerator, but no kitchen table & chairs

grey room, pool and breakfast

breakfast was delicious

the wifi was free, it was very slow and difficult to connect (and stay connected) to

parking spots were too small, the bed was as soft as the sidewalk

no indoor pool for the kids, some of our team stayed next door and they had one.

no hot breakfast no pool not even a better rate

laundry room could have used some chairs

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

bed was not good. kids running in hall. door would not shut properly . dogs barking.

a little noisy-kids running up and down the halls

after our dinner with friends, we all had drinks at the bar area

enjoyed the breakfast

on the water and a bar and restaurant

there wasn't any bacon at the breakfast bar.

the resort's kids club, playground, football field, mini golf course, swimming pools, etc will have your kids

drinks in the whiskey thief bar were great but pricey.

the resort's kids club, playground, football field, mini golf course, swimming pools, etc will have your kids

was awesome the pool was a little bit of a disappointment other than that the staff was amazing had an awesome

value for money, no room service, awful onsite restaurant, front desk that couldn t be reached by phone most

would love it to have usb s in the room for business. no laundry bag.

the bathroom had an empty bottle of conditioner still on the wall and the room service was still closed for

wifi could have been a tad faster, but not the end of the world

your traveling with kids this would be the place

the pool was open and fun for kids

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

pull out sofa had stains and was very thin. my kids did not enjoy it.

comfortable, shower good, ice maker worked, view from room, size of room, full size frig, pool,

the kitchen was stocked for us to make a meal if we wanted to

it is so convenient for families with kids

laundry room on our floor

had to reprogram them 4 different times, tv had connection issues, room service was horrible

pool

isn t a proper restaurant for meals other than breakfast, just a bar with a selection of bar food

loved the breakfest, i love the bar tender the best ever along with the lady that serves the breakfest

new addition to the rooftop continental breakfast area is superb

the hotel to work on their standards of room servicing and to consider cleanliness of the pool area which fell

web site did not mention paid parking; should be included in the hotel cost; website did indicate pet friendly

3/ room service we were there for two days and the rooms was checked for refills on before check-in 4:

we placed an order and waited 30 minutes before calling to check on it only to be told that the kitchen doesn

mold in bathroom and in laundry room

they also had washing and drying facilities at the hotel so you could do your own laundry

pros - good pool, lounge, netflix, friendly reception, and wireless charging for phone

awsome breakfast and staff were super ud83dude0e cool

it would be nice if you're bar stayed open later! but it's a great place to stay!

laundry room is a plus, too, if you are going be a few days, or have kids

the room i was put in was clearly below (i think) a housekeeping laundry room

everything.room is clean, bed is comfortable. there is a coin laundry too

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

nice laundry room was a plus

the staff were very helpful and arranged a laundry service for us

ants in the fitness area

no pool !!!

i see they are pet friendly

there are only three options on the room service menu for breakfast with no kids breakfast options

i like the pool and laundry facilities

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

could have been more readily accessible not only in the rooms but also in the pool and gym

i liked that the pool was open later for the kids to swim after visiting ruby falls

outdoor pool was awesome, but we had some cold days and couldn't truly enjoy it

the receptionist took our bucket to the kitchen to get ice for us

good location, nice employees, clean room, comfortable beds, and a beautiful pool.

wifi was not free

there is a starbucks in the lobby which is nice, and we really enjoyed the late pool hours

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

restaurant and bar is convenient and delicious

one of my kids meal had a bug in it

couldn't get the wifi to connect

have to pay for wifi

bed was very comfortable, room was clean, bathroom had modern upgrades, wifi was strong enough, window view was

gym did not had any water or towels.

the staff in the bar was excellent

the bar and the room

was absolutely fantastic, very kind staff and amazing biscuits for breakfast

best breakfast we have ever eaten

the decor and overall look and feel of the entire place (rooms, lobby, cocktail bar and restaurant) was amazing

the food was great and the free breakfast in the morning was

was like staying in a bed and breakfast with a hotel staff

free laundry machine

laundry was helpful for all our dirty gear from racing ironman

laundry facility needs work as soon as

the pool and hot tub are nice, as well as the fitness room, and the free laundry facilities

hotel, great views, free laundry room, secure parking, very nice staff

less than half roll of toilet paper, only 1 small bar soap, no shower caps, no plastic laundry bags, no bags

it's like the entire hotel becomes the laundry

the food available inside the hotel was wonderful, as well as the room service

i also used the hotel gym and found it to be just what i needed to get in a good workout

hallways, elevators, gym and common areas could have cleaner.

no laundry.

should add a laundry and a little fitness are be good.

biggest issue was that this non-smoking room smelled very much like old cigarette smoke

i appreciated the fact that they had smoking rooms

room had a sofa, microwave, fridge, wifi, cable, big screen tv and an iron for thosewho need one

i needed to use the guest laundry however this property does not have it

no breakfast and no laundry

a bit expensive for the quality of the room. no laundry facilities.

friendly staff, pool, clean rooms.

room was a mess the furniture though the bathroom was not clean if jess was peta phone that's what i

i asked clerk if she could check the laundry just in case

we had to sign that we didn t have a pet and i reported it at checkout so i wouldn t be charged for having

lobby bathroom needed a key and we were constantly asking for it during breakfast and other times

the pool was cold

disappointed that it isn't pet friendly

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

plenty of well lit parking

highway noise, breakfast options were less than adequate, wifi inconsistent.

ud83dude4fud83cudf1f i liked the pool and gym

laundry facilities. good breakfast. friendly and helpful staff

lower laundry prices.

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

laundry room was right under our hotel room

great breakfast, clean facility and dog friendly

was hoping for an outdoor pool but that's my fault for not checking.

nothing how about not only an indoor pool but also an outdoor pool

super clean everywhere - even parking lot

breakfast was very good

breakfast was really, really good

carpets old and dirty rooms out dated no laundry

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

need laundry room on-site

no laundry bags on the room and the coffee maker did not work quite right.

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

no on site laundry.

that it did not have a laundry :(

good breakfast

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

had to go get my own towels from downstairs in laundry room never came in to clean our room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

breakfast was over packed, workers didn't replenish the breakfast

i enjoyed having the laundry service

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

there was a lady who wanted to do so much laundry that the machines were taken two hours straight,

laundry facilities and small indoor pool

heated pool, coin laundry, great location, etc.

i wish they had a laundry on the property

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

100$ pet fee which hasn't been refunded

wifi was terrible

huge easy parking lot, and a swimming pool

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

the breakfast was not worth it and the parking was horrible.

laundry room was small work only one set of appliances

laundry piled outside of one of the rooms on the 3rd floor was still there in the am

i had to go to the laundry to get clean sheets

inside was a mess--cleaning carts & dirty laundry sitting out in the 1st floor

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

did not do laundry that day so only one towel, room was not clean, roaches in drawers and walls

need more parking

finding lodging that allows a pet is difficult enough

no breakfast, but in the same parking lot with waffle house.

parking lot was rough. dust came under the door.

i found 5 cockroaches crawling in my room - from the bathroom, to the kitchenette counter and on the wall beside

thursday morning when i woke up, there were cockroaches crawling on the kitchenette counter, the bathroom floor

the price was good and it had a kitchen but i had roaches

there is also a laundry that was only $3 wash and dry which i really appreciated

the breakfast was absolutely awesome and the kids enjoyed it

the parking lot was too small. we had to park at another hotel and walk over.

friendly staff, they were amazing! always hot coffee available and good breakfast

what i didn t like was that the kids above us stomped and ran in the room half the night and it seemed to be

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

access to laundry services was very helpful

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

free laundry was an unexpected surprise

laundry facility on site

the room was so comfortable and big and the breakfast was phenomenal!!! and the price was great!

the kids enjoyed the games in the lobby and the complimentary hot chocolate

also i felt welcome with my small pet dog, and enjoyed the evening reception for guests

most of the parking lots are fenced off, so if you turn too soon or too late, you have to go back out on main

i m hoping it just got caught up in the laundry and stuck to the sheet

$75 pet fee was a disappointing surprise

additional fee for the pet is ridicolous

beds, kitchen. overall cleanliness of the entire facility.

breakfast offered enough variety that even as vegans we had choices

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

a leak in my bathroom and it ruined my clean laundry and my make up

the laundry room . online one washer and dryer for all the guests.

the indoor heated pool and laundry facility

also went to do laundry and sign says 24 hours but was closed

on site laundry was helpful

great staff, breakfast was hot, tasty and the staff were friendly and on top of things.

enjoyed that it was clean and pet friendly ud83dudc36ud83dudc95 breakfast was decent

indoor pool

- staff - breakfast - location - price - pet friendly - atmosphere - pool - bed was comfortable

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

it is being remodeled so no breakfast so i brought my own.

was excellent, breakfast was a little lacking but not terrible, clean and staff seemed cheerful and

they parked horizontally and took up six parking spaces

kitchen staff were rude on the first day

to covid, but even with that the staff was in charge, and friendly in getting all the kids equal pool time

we enjoyed the indoor heated pool

the spa tub very useful in room .just the tub needed to be cleaned better.

need kleenex and dirty laundry bags.

no laundry onsite

rooms were comfortable, but this site didn't have laundry for the guests to do their own laundry on premise

pool room

very accommodating, great breakfast and friendly staff!

i also appreciated the free laundry

of the extras like the availibility of laundry services and spacious rooms made this an awesome overnight

loved how it had free laundry and the location was great

rooms that easily fit a family with 2+ children, full (small) kitchen that is equipped, free laundry room on

we had everything we needed and even stuff we didn't know we needed (mon-wed apps and wine, free laundry, great

no laundry bag in the closet

the kitchenette was well stocked with extra cupboard space for groceries

the breakfast was really good

and that it is pet friendly and has a basketball court

suite with a king size bed was excellent- roomy, nicely equipped kitchen, spacious bathroom

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

no extra towels in room the pet fee was exuberant and not listed on web site

there only one way in and out of the parking lot

was very nice, appreciated being able to have breakfast there, my grandson enjoyed the pool and was close to

everything, the breakfast, the pool , and the staff were super, upper excellence .

convenient close to pool

everything was good, the breakfast was very good. the room was clean, the bed was comfortable.

the coffee for breakfast does not stay hot in thermos

i had asked for a room near the laundry, which i did get

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

it had gotten quite a bit of stuff on it between our kids & eating in the room

it had gotten quite a bit of stuff on it between our kids & eating in the room

loacation and the gym was on the same floor i stayed on

was not one parking space (of many)available when we arrived due to mtg

we saw ample parking spaces

my daughter enjoyed the pool since the weather was like of muggy during out stay

lots of kids were staying there so it was a little loud!

super clean, spacious rooms. laundry facility!

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

don t like to hang with you and want to be able to walk around freely and go to the pool and gym without mom

complimentary happy hour in the evenings and little things like free ear buds in the gym made this hotel extra

loved the firepit, the laundry facilities, and the workout room

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

my room was directly across the hall from the laundry room

we liked the clean laundry facilities and the cost was minimal

was put in a room across from the housekeeping /laundry room

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

nice modern rooms, heated pool, good breakfast, clean facilities inside and out

location, lobby, room, indoor pool

i liked the location, cleanliness, and the breakfast.

small not allowing for older people to have a swim or relax because it was packed with small kids

pet fee too high

needs a lot of repairs, you get nothing in the room, not even coffee and the wifi was terrible

this was billed as a non-smoking room, but it smelled like 14 people had been hot boxing camels for about a

easy parking near town on 40.

wifi was good

absolutely no wifi

a micro in the lobby area opposed to in the laundry room would be a better location in my opinion

we also called twice before booking to confirm a heated pool for our kids who just learned to swim, we arrived

no indoor pool

close to restaurants and dave and busters right next door for the kids

our first night we arrived late and was hungry, so we went upstairs to grab a bite with our two kids

pool closed, they pulled the hdmi cable and had to ask for one just to find out they canceled their

the pool was used as a big ol tub for people who think swimming was a way of taking a bath

by long term guest in parking lot abandoned cars in lot roaches crawling around the whole room yuck couldn t

never gave me the wifi password even after asking

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

plus they offer free laundry

pool, laundry, nice and modern

the hotel was clean with laundry, gym, and swimming pool options

has a nice gym

was great everyday, beds were so comfortable, the room, hotel, and pool were all clean and very well kept

microwave didn t work and the key to the laundry room door did not work

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

arguing and wondering around the parking lot all hours of the night

parking, no smoking rooms

the staff and the room and pool breakfast

thanksgiving time. pool was ice cold. maybe 65* tops

clean room, pet friendly, professional staff

pet friendly!

staff was friendly and professional, the room was clean and comfortable, and the breakfast above average

the gym the pool and the lobby where all kept up very well

nice pool, breakfast was a full amazing buffet for a hotel, and the location wasn t far from downtown yet

very clean and modern, best hotel breakfast i ve had - in variety & options and food quality.

nice selection at breakfast

only thing i did not like was the pool/ jacuzzi was outside and it was raining

the convinency to everything and the fact that they were located next to a laundry facility where you could

nice room...nice staff..but they need a laundry and some breakfast items

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

was messy lots of construction items laying around and no laundry facility breakfast was

a working laundry for guests is always a plus

a little and when i brought it to him he said oh those are stained and so i had to go to the coin laundry and

old carpet, hard mattress, dirty pool, and came in our room before we checked out

breakfast consisted of cereals, fruit, waffles and yogurt

tv stations, location, swimming pool

need better breakfast