pool was extremely cold

furnished, cheap fixtures, no privacy door on bathroom, insufficient parking, slow service at front

front desk manager at check-in was especially accommodating and the lady preparing the breakfast helped us make

nice clean place to stay. excellent breakfast.

were clean, staff was helpful, breakfast was good

need more of a breakfast selection

cost, free wifi, included breakfast. staff worked with me to accommodate my current situation.

like that this hotel was close proximity to restaurants, gas stations, grocery stores and casino

good breakfast

wifi did not work, and we were not notified, even though the front desk staff was aware of it.

there was a laundry room that is easily accessible too

had to then shake all of my clothes and belongings out and dry them before i could even begin my laundry

easy access and big parking, cheap laundry for guests, cleanliness of the entire hotel, comfortable large beds

clean room. the sheets smelled clean! pool super clean and open close drive to the casino

nothing. ice, elevator, secure parking, early coffee and breakfast, quiet and quick!

breakfast was great, and staff was awesome!!! they have a laundry facility, too!!!

location and breakfast.

ppl kw no pool, hot tub available due to cornona

very good lighting, larger size mini frig, nice breakfast offerings each day, plenty of parking around building

good location, good price, easy access to parking lot/ hotel amenities.

it was pet friendly

breakfast options were very limited.

coffee at breakfast so strong undrinkable; biscuits cold and hard, gravy had a funny taste

parking lot needs to be repaired

the room was clean and updated. the breakfast was exactly what we expected.

the dirt in every corner of the room, the milipede in the spa tub, the nasty something on the lamp

were super friendly, pool was big, clean, and nice, and absolutely loved the spa tub in our room

unable to shower/dry hair or use wifi/television/fridge/microwave/coffee maker due to power outage

breakfast. not much to chose from, if you don't like waffles.

was handy, parking decent

the pool was a little on the small side but, hey it was a pool and the kids didn't mind.

location, comfortable facility with exercise gym and pool availability

clean, convenient to freeway, breakfast was awesome!

pool room was warm and the water was a comfortable temp lots of towels and seating and a

they said kids were dropping syrup on the floor so they stopped having it

hallway and guest laundry / ice machine room not cleaned at any time during the week

dangerous hole in the floor at laundry room

the cleaning staff left doors open to janitorial closets and laundry room-that is not very attractive to guests

parking lot could use some work

breakfast was available, but the food seemed bland, eggs kind of dried

very nice like the loan station and free laundry mat

laundry facilities, kitchen size and it was stocked with dishes

so comfortable and free laundry!

room had a kitchenette in it

i was nervous about the safety of my car in the parking lot

laundry machines were broken, room was noisy and they would ot move me, etc

they do their own laundry at this facility

laundry room was out of service during my stay

also there laundry cart is litterally a walmart cart

i am a 'simple stay' person, so this place checked-all-the-boxes for me: easy access to a guest laundry, parking

absolutely loved the breakfast bar. lots choices, coffee was hot & fresh.

staff was friendly. beds were comfortable. breakfast was good.

there was a homeless person in a car in the parking lot outside back windows, a little creepy.

to say , the breakfast was awful

breakfast didn t have much of a variety.. but was still good enough!

she helped me get an early check in which i appreciated as it was a busy weekend for the hotel

the pool area was over an with

pool and gym were great

their complimentary breakfast buffet was delicious

the breakfast was a bit better than the average hotel fare

when you re traveling for sports laundry facilities are

the room service prices were a bit high.

not charge for the breakfast

price was rather high and it was supposed to be a king suite with whirlpool spa or large jacuzzi tub

check-in-and-out process efficient and errorless, great breakfast buffet food quality

the room was big enough with lots of kitchen things

one of them was from the kitchen cabinets

the breakfast was hot and the food was cooked well

breakfast was fantastic

the building is new, the entire place from the kitchen to the pool to the rooms are spotless

but our favorite part was the workout facility and adjacent laundry

staff friendly and helpful. laundry on site. workout room and pool.

not a lot of breakfast options for dairy and gluten intolerance.

i liked how close the pool and gym where to the lobby

the $75 pet fee was extreme for a quick one night stay

had 2 towels- phone in room did not work and their were no garbage bags in trashcans or room for laundry

can only go in and out main door (side door didn t work) not many channel on tv and pool there some sharpe

where but i was felt great staying here due to the fact that everything was soooo clean and the breakfast was

plenty of new equipment that worked great, swimming pool real nice and clean without too much chlorine, water

was spotless including the swimming pool

basic wifi crashed when we were trying to do some work, but that can happen anywhere at anytime, right

spa was nice and

would have preferred an actual hot tub in the room as opposed to a spa tub

especially the elderly man in the kitchen and the 2 women in the dining area who took such great care of us

the pool and too small for the amount of guests that were at the hotel.

it was clean and great breakfast

the breakfast and staff are both fantastic.

the lady in the breakfast area so was kind and helpful

reservation so my granddaughter could go swimming and didn't find out until we got there that the pool was closed

even though covid precautions were in place,still a nice breakfast was available

the breakfast since it was a part of the bill was excellent. everyone nice pool was nice !

property was clean, the pool was nice and the breakfast was good

very comfortable beds, nice hygiene furnishings, enjoyed indoor pool

pool was being cleaned during pool hours. should have done this hate before it opened.

pool was not clean in the morning

bed was hard pool was super cold

we were very pleased that the pool was open.

alot of little kids running up and down the aisles

rooms were large, swimming pool area was clean

parking was a bit tight (truck)

mostly everything , pool was really nice and very clean

wifi was reliable

nice service for breakfast. room clean and comfortable.

the pool is so nice and warm and provides a lift for those who need it

free breakfast, parking and wifi

the beds were very comfy. pool and spa area was very nice.

are horrible and had to pay extra to just get the breakfast and then there be nothing that the kids would eat

the pool and the staff was very nice

parking lot was nearly full to capacity

breakfast not being included with cost of the room

the laundry and pool do not work

was uncaring that someone was drying shoes in laundry facility next to our room at 1 a

looked like termites in the guest laundry room

laundry should be free ... or atleast discounted ... and more laundry available lol js

laundry washing machine didn't work

room smelt like the sewer yeah when we asked for change to do laundry the guy at night told me that he didn't

i asked for change to use the laundry facilities and they couldn't give me change

breakfast could have been longer and pool room was freezing

pool was dirty

breakfast could have been longer and pool room was freezing

great price , pool was good and room was big

breakfast was the best. very good location and pleasant. pool was also perfect.

having breakfast and comfy beds

beds were comfortable, staff was friendly and accommodating, loved the pool and breakfast.

my wifi never worked and stayed 5 days without

breakfast was good at least they had food and utensils

breakfast was great.

satisfied with our 1 night stay everything was wonderful and the breakfast was very good

the location was nice. the breakfast was good. comfortable bed.

easy location to get in and out. nice breakfast, cracker barrel next to hotel!

laundry facility. coffee and tea and newspapers in the lobby.

check-in, nice property and breakfast was good and i also used the laundry room which was also clean quick and

breakfast eggs had tomato and peppers with cheese

wish there could've been a couple options for the grab and go breakfast it was the same thing both days

the property was very clean. the staff was super friendly and helpful. the breakfast was good.

in a room by the laundry room was definitely not pleasant since when the machines were on, the whole wall would

use a couple of coin laundry machines (washer & dryer)

we had a total of 5 people, 3 adults and 2 kids 17 and 10 years old

it said pool but we couldn't tell if there was a hot tub or not

the room, the bathroom, the cleanliness, the pool and hot tub :) great big selection at breakfast, too

laundry facility easy and clean

liked that you made arrangements for a hot breakfast being served within covid guidelines

the breakfast was hot

very nice well lite parking. very clean hotel

plenty of parking for the uhaul and multiple cars, the rooms were exceptional, the staff was warm and

price was high the laundry facility was expensive the carpet in the hallways was extremely

laundry is on the 2nd floor

i love being so close to bob evan's. we met some family there for breakfast.

clean location price breakfast

if they had breakfast and my wife could've just stayed and relaxed.

breakfast was good

breakfast was excellent, the spread was clean and organized

the breakfast was delicious as well

great location breakfast was good pool bonus for my grandson clean

good breakfast, lots of places to eat nearby. supermarkets and etc. very close.

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

there was paint on the shower head and old carpet in by the laundry room

i did not use the laundry facility

i wish the pool would ve been indoors.

good parking

the same towels and wash cloths due to them wanting to save i'm assuming on having to wash the laundry again

also breakfast was great; there was no noise or disturbance at all

location, price, wifi

breakfast was very basic, very little to choose from.

weren t informed of wifi password or breakfast info (so we missed it).

good breakfast, clean and comfortable.

breakfast was hot and there was plenty of food and coffee

beds were comfortable and good breakfast

pool being closed, but not their fault, covid

your pet policy says they can't be unattended

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

folding of the laundry could have been done in the laundry room

homeless people sleeping in the parking lot and asking guests for

nice breakfast options, and it was clean

the accommodations such as a heated pool and lounge area provides with a television and books and laundry room

beds were disgusting didn't notice till went to cover kids that sheets were dirty considering we mainly swam so

the pool

dirty i was afraid to touch anything, numerous families that ran the place also lived there kids every where

the hotel was so gross and uncomfortable that i took my kids and left

breakfast was decent with several options

all tables in breakfast area covered in clean laundry to be sorted

pet friendly

breakfast buffet had hot sausage gravy n biscuits, not the hard frozen reheated stuff

breakfast, the manager who was very upbeat, funny , and nice, and the beds were very comfortable

pet friendly.

pool was relaxing and love that laundry room was

t do laundry because the hotel didn

how clean it was, great location, pool was ok, great breakfast, and great beds.

great pool and fitness center

the breakfast was amazing! basically a buffet, hotel staff was super friendly

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

laundry facilities on site

we had wings at the bar area, where my kids played pool and foosball and i got to relax and have an adult

breakfast was good and the gym was clean

sausage was good but bacon on the breakfast bar would be nice

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

would definitely help if they would have an atm and more vending as well as laundry

breakfast & coffee

wifi was hit and miss

good and i wae happy to see they are upgrading to a bigger place for their breakfast

the laundry facilities were very convenient

do not like that laundry room door is always open letting steam and heat into hallway

area very small with just three pieces of equipment in small space; no laundry soap available at desk to wash

half hour later she tracked down my fiance in the laundry room to inform her we had a noon c/o and it was noon

friendly staff, easy parking,laundry services available.

the fact that it has a kitchenette in it

there was no breakfast as advertised

cockroach infestation, filthy rooms, does not provide breakfast, money hungry staff

there were a bunch of people in blankets sitting in the parking lot

you dont have any breakfast

quiet, comfortable bed, laundry next to room so no need to walk far.

laundry facility with wireless pay option was a nice

the laundry room is right next to the room and a loud banging noise was in the dryer and that kept me

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

laundry was a bit expensive

linens were nice, the tv's had been updated since the pictures of the hotel were taken, plenty of parking

i was charged 2 pet fees, that were more expensive than my room.

they charged us a pet deposit and 20 dollars a night the second time we stayed there due to the fact they had

if my husband was not there and i had no extre money i would have slept in a walmart or speedway parking lot or

free parking

they did not have a laundry area, but there is a laundromat next door

the pool room could use a little ventilation. chlorine smell as really strong.

staff was great. i liked having a pool. bed was comfy!

friendliest and most hospitable manager, efficient, helpful staff, good room, breakfast, parking, and best rates

nice beds and the wifi worked pretty well

room space, laundry, price

staff comfortable beds laundry

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

asked for a towel and was told to wait until they did laundry

room had an odor of dirty shin guards or stale laundry

laundry room available on each floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

see a homeless man sleeping on the bench right outside the door and another wandering through the parking lot

clean and offered breakfast

i wish the breakfast was out at 6 or 6:30am

the breakfast was decent

99 for breakfast (we opted for an outside breakfast option)

another problem was a bunch of kids were there for a baseball tournament and they running back and forth down

also breakfast was ok

better room service

the buffet breakfast was good, with lots of choices-fruit, bacon, eggs, yogurt, oatmeal, etc

walls were tho so you could hear kids screaming up and down the hallways and in their room

the bar and food were great, and the staff very friendly and personable

pool was amazing and gym very nice and clean.. loved the bar and lobby!

it was my birthday and she was disrespectful to my kids and grandkids that came to visit me

the pool and hot tub were small but clean, fresh towels, and perfect temperature

friendly staff, good breakfast, clean rooms.

too many kids in the pool and hot pool so that adults could not use.

when i went to get breakfasts around 9 am (when they were closing down) they waited an extra minute for me to

only good thing that i got from my stay was doing my laundry

electrical plugs , poor lighting, the guest laundry is a hazardous place

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

wifi kept kicking me off and had to keep reconnecting.

there was the extreme stench of marijuana on the first floor, near the laundry room, but staff had no control

the dryer in the laundry room got really hot, which dried our clothes really fast

the staff were great. the facilities were clean and pleasant. the breakfast was also great.

nothing just didn't have the pool

i liked the breakfast and the gym facilities

it was very close to my job. i enjoyed the free laundry facilities. it was near the freeway.

very comfortable bed. nice to have access to a full kitchen. free laundry facilities a plus.

it has a laundry & gym room which is convenient

loved the laundry facility and used it

i was given a room near the front entrance across from the room they did laundry

pool was not available neither was the on-site laundry during this stay

1 elevator out of service for 5 days laundry out of service for 5 days

hotel was listed on trip advisor as pet friendly, but when we got there we were told they were not

pool was closed still

no pool

the wifi had major problem that even tech support could not fix.

parking lot was ridiculously icy

pet friendly

there for like two weeks and they never went up on my original price i thought that was great the breakfast was

pool is as out of service

down the hall on first floor smelled of marijuana,the room was ok,needed a good cleaning,the laundry room we

from all high priced vending machines, plus expensive, coin operated, way filthy and outdated laundry facility

they need to clean around pool area and patio where you can bbq at.

breakfast was wonderful, the lady running it did fantastic

pool is listed on the website but there s a sign that says permanently closed

no laundry facilities working

laundry room was not operational. dryer is broken.

trips because they didn't want to pick up/drop off in the area, and multiple cop cars in the parking lot 3 out

parking in front of hotel

no wifi, dirty, smell, roaches, renovations

i also went to do laundry and it only took quarters

facility accepts cash they dont, and also it stated it had refrigatir and microwave it didnt no laundry facility

when i did bring the towels down to get more she made me come in the laundry room and load my towels into the

no hot water no pool and no laundry ud83dude22

when we got up to leave no one was at the desk and they had a sign saying they were in the laundry room rang

the laundry room is a tiny closet and i m disabled i can t even fit in there.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the friendless of the staff. on site laundry.

wifi in my room was not good at all

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

elevator was broken laundry was broken toiletries were empty

were told by team members that they were in the laundry and will make sure we had them before the day was over

they were pet friendly.

i was in a room right next to their gym and walls are so thin i would hear everything in there

breakfast

breakfast was filling and good

complimentary breakfast is great with a lot of choices

breakfast baked eggs: please don't put butter on the eggs

gym was great

the kids were disappointed, but when we came back from dinner to ask the desk where the hotel was that

the kitchenette even had a full size fridge

this morning, saturday 10/25, we went down for breakfast

there also was a pool that i would take advantage of if i stay there again

food at bar restaurant down stairs took too long and they said dog friendly but yet we couldn't eat

the location, the bar, the breakfast, the pool, workout room, and laundry.

checking in we were told laundry,gym,and pool location

parking garage was expensive, no room service and a dresser drawer in our room was broken

the kitchenette was equipped well

i wish the pool had a smaller part for small kiddos, also wish breakfast was later!!!

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

the laundry room door was repeatedly locked and the front

please offer an alternative channel ensure laundry room door

breakfast was hot and delicious with an outstanding variety of choices

modern room which was large , well set out with kitchen and lounge area

decent exercise room and laundry

found dirty laundry from previous visitors under the bed

no pool for kids to have fun in

location, free breakfast

valet parking only, no free wifi

smaller towels could save you laundry bills

terrace door had a broken lock/key (we have younger kids)

clean enough outside area for our pet

the pool is okay for kids if they just want to swim

breakfast quite good. lobby beautiful. gym decent.

the shower was incredible! we enjoyed the artwork and the mini bar selection too!

across the street from the garage food hall which is super fun when you have kids

the hotel was advertised as having a bar but the bar is under construction and will not be open for several

that was kind of inconvenient for us in particular because the room is already very expensive and room service

room service menu was really limted

the kids loved the pool. beds were clean and comfy!

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

snack bar was huge

never were told about free wifi and didn t see it in the information in the room

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend

nice property, breakfast and bar was closed

the front desk clerk did not offer to answer questions, explain the location of the fitness center, give me a

the staff was perfect. so helpful from parking, check in, and room service.

service for pet was exceptional

bar and restaurants were very accessible by foot

the room service was good, but the food wasn't anything great

pool and laundry were convenient

i called and was asked to talk to the laundry department

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

the bar was fun and the staff were very kind

the kids loved the layout

i loved the little kitchen in the rooms! the staff was so nice!

comfortable, clean, rooms were huge, breakfast good enough, pool was cool looking, modern, staff friendly and

love the breakfast..great area everything was nearby

only negative is that the breakfast was closed . wish it stayed open longer.

bartender the night we stayed was the worst of the worst

lack of in room fridge, dining options, on-site fitness facility/pool, shuttle etc

the hotel advertises free wifi and is going through a

the older gentlman that worked the bar was very rude we did not go back

no kitchen or bar service, no room service, no access to the gym/spa

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

from the front desk to the bar tenders who served her soda

free wifi was not usable

kids running up and down the hallway being loud all night until around 2 am

the staff was amazing at the restaurant in the hotel during breakfast and dinner at the bar the area was well

there was another entree or two to choose from room service for vegetarians would be nice to have bamboo

we enjoyed our comfy room and the spa and workout area

pool & hot tub

excellent gym

location, clean, smells amazing as soon as you walk in, comfortable bed, great shower, nice wine bar on property