the room had a great view, lovely fireplace and an amazing bathroom.

accommodate my new massage time) but they never wrote back

great restaurant options and lovely pool

no kids in the pool area is a good touch as it allows for a nice adult atmosphere

plenty of parking and close to our room

the parking lots were not good

fast wifi quiet good ac

it's called a motel i expected an outside door for access in and out from the room, with having a pet that's a

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness

parking

quiet and close to town. good laundry facilities as well

very handy with the inhouse laundry

there was free wifi, but we didn't use it

the faucets need replacing badly; one in the tub popped off as did the one in the kitchen

in was friendly and efficient, the room was very clean and comfortable and the coffee, wifi and shower were all

breakfast was very good.

breakfast was terrible

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

breakfast yet at a marriott

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

fire that had burned 2 vehicles (suspected arson) so the front of building was charred and laundry room windows

having laundry service was appreciated

it was nice to find a hotel with on site laundry. wonderful front desk staff.

service, clean comfortable rooms and a laundry

helped us with our wet clothes by collecting them immediately after checkin to take it to the laundry so that

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

nice to have small fridge plus full kitchen at our disposal

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and

kitchen was stocked with everything a person could want for breakfast

music room and pool table are bonus and the kitchen is well stocked

friendly staff and airport shuttle. laundry facilities were handy. breakfast was good.

to the airport, free airport shuttle; beds were comfortable; breakfast was good; laundry facilities; good size

polite service. free parking and wifi

good location, good breakfast and excellent staff. very good gym and pool.

in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym, shops near

laundry facilities a surprise

the guest laundry facilities were an added bonus

laundry room very affordable

there was a guest laundry too which was a bonus

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use

location and laundry facilities.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

we stayed in the king suite with a balcony and it was lovely with a kitchen, nice shower and comfy bed

the breakfast was good, adequate. room was convenient to town and comfortable.

laundry room on each floor

an extra safety bar in the front of the shower would have been more reassuring.

also, pet friendly

would like an ordinary egg choice for room service breakfast

wifi wouldn't hook up on my phone or ipad

everything there is laundry machines you can use to do laundry well there and price is cheap new very clean

none of that terrible product inthe laundry - not necessary and many people have allergies

clean comfy, laundry, close to ferry and buchart gardens

laundry facilities are an added bonus

central location, pet park, smoking area, onsite laundry.

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

lovely breakfast laid out in the mornings in absolutely splendid library

great location, clean, comfortable rooms, free breakfast and coffee.

we also loved the big spacious parking spaces

quiet nook in the bar where we could avoid the sports tvs

, a large rainfall shower and large, deep bathtub, plus a kitchenette

how pet friendly it was, amazing staff and extremely accommodating for our needs

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50

i brought my own pet towels, covers for all furniture in case puppy should jump on anything, and he had his

when i arrived with my service dog, the receptionist repeatedly referred to him as a pet despite my

it was nice to have an on-site guest laundry available when one has been travelling for some time

i wanted a mountain view but got part of the golf course and partial view of the

if you have a suite with a kitchen, you'll need to stock up elsewhere before you arrive

and very cozy room with two large twin beds, microwave oven in small kitchen

kitchen a bit lacking in that they did not provide any tea towels or dish cloths

the outdoor pool was great

not enough parking

great to have a restaurant, bar and live music on site

enjoyed the pool

breakfast staff (male) was exceptionally helpful

breakfast was fabulous. staff was wonderful. pool area was enjoyable.

the amenities included a full gym, pool, hot tub and dry and steam saunas

the pool, the spa, the sauna and the steamer were perfect

property was well kept and clean as well with all necessary amenities like the hot tub, pool and gym as well as

complimentary coffee and tea in lobby pool , gym government employee

breakfast

breakfast was awesome. it was a home away from home.

exceptional views, cosy fireplace and homemade granola and muffins for breakfast

house on a lake, home made breakfasts, made us go back to our childhood time

had a lovely time, however, i think bringing up political topics at breakfast was perhaps not the best idea

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

laundry place

the room was spacious. clean and comfortable. kids enjoyed indoor pool.

the pool and breakfast was nice

wish they had a hot tub as well as a pool

clean, convenient location, free parking, fridge & laundry room!

there is laundry onsite and i look forward to doing my laundry without having to leave the

there is a laundry room which is kept very clean

was only one washer available for use for laundry facilities

kitchen. friendly staff. restaurant/bar on site. clients laundry private patio

the elevator doesn't work on the second floor and the laundry room was full of clothing on the ground

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

not having a laundry room to be able to wash clothing,

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

laundry facilities also very handy

else, laundry facilities avail

on site laundry was awesome and i was able to purchase some detergent at the front desk

very clean. nice staff. excellent food. free laundry on site.

, guest lounge with complimentary beverages, coin-laundry services, etc

i love that our room had a kitchen, there s a laundry room, and sauna

on-site laundry, breakfast and local pub

we made use of the laundry facilities on several days as well

appreciated the coin laundry as we were 2 weeks into a long road trip

laundry facilities did not work properly

staff are great! like the fact that there was laundry room on the premises.

it was noisy! high heels and noisy above and laundry room employees beside

to purchase laundry tokens with us dollars

noisy laundry area

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

it would have been nicer if laundry opened longer and they provided soap

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

did laundry

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

full kitchen & accomodating staff, and laundry available.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn t

the motel manager was very helpful and the motel had guest laundry facilities

no laundry facilities on site, despite being implied on listing

good value, close enough to downtown. they were cool about early check in and late checkout.

the amenities (gym, hot tub, swimming pool and laundry) always very clean

nice , clean , has laundry options

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

laundry on site

great value with pool, spa and fitness room

only complaint i have is that there was no bar fridge to keep drinks and food in

great bar great location

trouble with wifi

wifi was weak

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

the hallway to our rooms had piles of laundry at many of the doors

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

was hoping there would be a separate laundry room accessible to guests

great staff. relatively new renovations in the rooms. clean. good for kids.

years eve was alittle loud in the hallways between 12-1 there was kids screaming but we were up so it was not

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines

being an older building i found my room well beyond my expectations, having a kitchenette was a big plus and

the wifi was cut off on the morning we were leaving which was very inconvenient for our onward travel

it was the perfect venue for a family stay with my adult kids visiting victoria

my kids are afraid of the pictures on the wall

staff lying to my face saying their laundry facilities broke the day before

laundry machine available - used and worked well

outlets, ice machine, laundry, and some lights in the room were not working

guest laundry worked well and was easily located

no water available, no laundry bags available

wish i knew in advance there's coin-op laundry on several guest floors

also laundry facilities on nearly every floor, ours was just outside our room very handee

balcony and laundry were added bonus

30 am (laundry

a nice surprise was the laundry facilities, self-serve washer and dryer

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

there was also a large separate sink to rinse bathing suits in or do hand laundry in

the fact they offered room service was not advertised

no laundry facilities

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

room was next to where they threw the laundry down the laundry chute

com rate was $30 more than front desk rate, will call hotel first next time hotel was pet friendly though pet

loved that in our pet friendly room we were greeted with a dog bed and bowls in the room for our pup and some

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to

pet friendly with welcome pkg, location and reasonably priced with nice sized room

the bathroom floor was heated and wifi was strong and easy

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

we also loved the fact that we could do laundry there and get fresh coffee choices every day

the laundry room is convenient and practical

there is also a guest laundry, which came in very handy

great to have a laundry available

i liked that they have laundry facilities and that they checked on us through texts frequently to ensure we

they even hide an easter bunny surprise for our kids

location, staff and amazing breakfast. michael at the front desk was very helpful.

loved the champagne and cookies at check in. the breakfast was wonderful

breakfast was amazing

the breakfast which was included was amazing

finally, the laundry room where we could wash our own items was greatly appreciated, and it - like everywhere

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

great location close to sea front and they have a laundry room for guests to use.

possibly cheaper parking. more laundry machines.

really appreciated the clean, inexpensive guest laundry

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

bar noise until around 1am or so

although there was a partial kitchen (microwave, element, sink), i don't recall there was even a cup in the

they provided kitchen items and also washing up liquid and a sponge which was useful

they also have a laundry room that guests can use

a couple of things such as ice machine and laundry were out of order

kids friendly resort

room service was excellent & great food

nice amenities including pool, hot tub, gym

laundry facilities were great

loved the gym and use of laundry

it also has a restaurant and on site laundry

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

friendly staff and good laundry facilities

also laundry on premises and free dinner and breakfast

also the laundry services were very convenient

laundry machines

they don't offer towels, laundry soap, tooth brush and toothpaste.

we only found out later, during check out , that there was on the premises a self serve guest laundry facility

-they have a laundry room in the basement

the access to laundry was appreciated

clean friendly staff parking balcony guest laundry in building coffee available

great position, value for money, laundry facilities

(part of the room had been used for laundry chute accessible from hallway

had to share with laundry carts

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

they even called the contracted laundry service

kitchen facilities, how close it was to the ferry

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

needed laundry facilities and the hotel only provided executive laundry

only one ev charger

pool, gym, location. great view from the balcony. friendly greeters, felt very taken care of

best pool ive ever seen at a hotel

there's billiard room, game room, relaxing area, library, pool, hot tub, sauna, gym and laundry

plus there were self-serve laundry machines in the basement which made it super helpful when traveling with an

restaurant, laundry facilities, games room, pool and hot tub

after traveling 10 days, it was lovely to have convenient onsite laundry facilities

the rooms very comfortable, restaurant was good, onsite guest laundry

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

only one tiny point - please can there be a yoga mat in the gym.

gym barely adequate

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

the gym was very nice with filtered water to refill water bottles

we were on a long trip so it was useful to have a laundry

the shared laundry facilities is a great touch

loved that there was an onsite laundry that guest could use

very old gym equipment. mice in the lounge area !

the hotel had historical charm and the gym was very well equipped surprisingly

location perfect. very nice breakfast. cozy. nice and clean laundry room.

we made use of the guest washers and dryers which was so handy $2 per use, laundry detergent available at the

laundry facilities for guests to use

location was great. laundry was available.staff was nice( very)

laundry on site

dishes and bags of laundry sit outside of rooms for along time

pool, spa and sauna was excellent

across the board, plush comfortable room, quality linens and toiletries, no pet fee and free ev charging that

the room service

the expansive hotel was fun for my kids to explore

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

cutting off uninterrupted wifi access 15 minutes before check-out seemed a bit ruthless.

location very pleasant valet gym was satisfactry

expensive pet fees, as well as an extra $30 per night taxes plus parking

view was of the venting, beds were felt crammed into the room and could hear the sound of laundry running

it was rather noisy throughout the night, laundry from the housekeepers was noisy

were in room 416 and could hear the laundry machines

), extra cost for laundry to do (3$+2$/load washer dryer one load

i think it was above the laundry or the air conditioning facility

laundry facilities have been out of order for quite some time, i don t think they are planning on

laundry room was a bonus. great swimming pool.

room service was delicious we ordered breakfast in bed

walkability, indoor pool, room service and restaurant and staff.

gym was well equipped (but could use spray bottles to wipe down equipment after use)

pool, laundry, parking etc

i d stay there again but in a different room ud83dude0abonus for a laundry room

and they left bags of dirty laundry right outside my room for 2 days

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

the gym and pool

coin laundry onsite was a blessing with a 4 month old infant in tow

coin laundry.

was nice to have a laundry room

services daily with laundry facilities & very friendly

had laundry onsite and puzzles/games to borrow

the spa like bathroom was very nice and the food was excellent

enjoyed the fact that is specifically for adults

breakfast was very good and the afternoon snacks also

had a difficult time with the wifi

parking tight got bigger vehicles

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

being near the ocean and getting sandy and dirty the laundry piled up fast

only one bathroom and no laundry

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

a lot of space and privacy, excellent for kids

wifi was excellent. room was very nice.

a real wood burning fireplace in the room and a giant 2 person tub overlooking the ocean!

particularly enjoyed the in-bedroom soaking tub, pre-made fireplace, and private balcony with harbor views

and cutlery basics in addition to the mugs and glasses, since i don't think the hotel does room service and it

they couldn t even help with getting us room service so we had to leave and find dinner elsewhere

having laundry facilities available for guest use

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown

access to guest kitchen and free laundry

we especially liked the well-equipped guest kitchen and free laundry

reception staff went above and beyond to find me laundry services. breakfast was amazing.

the wifi works very poorly

wifi was not very reliable.

no elevator. weak wifi

the wifi could be stronger.

no bags for laundry service were provided

they are currently in the middle of a remodel of the spa but you really could not tell

also, having a more varied breakfast menu that goes a bit later

chef accommodated food sensitivities and dining room service was excellent

ordered room service a few times and the quality was inconsistent