not having a laundry room to be able to wash clothing,

lots of sketchy people (junkies, etc) staying here. laundry rooms were gross, etc.

not clean evaluator out of order ice maker out of order laundry room leaking water no room service i did order

the elevator doesn't work on the second floor and the laundry room was full of clothing on the ground

the staff was apathetic at the desk-no help with problems such as when we asked about the laundry machines he

friendly staff, large room, laundry facilities

coin operated laundry on site and great room with lounges, breakfast, pool table etc

we loved having access to the laundry room and were sorry not to have been able to take advantage of the free

else, laundry facilities avail

very clean. nice staff. excellent food. free laundry on site.

too high bed and laundry next doors with noisy machines and staff

there is a laundry room which is kept very clean

modern and clean, it had a full kitchen, the beds were comfortable, the tv was a good size, and laundry facilities

was only one washer available for use for laundry facilities

clean, convenient location, free parking, fridge & laundry room!

laundry on site

lady at the front desk said they were out of laundry detergent and had no idea when they would be getting some

i love that our room had a kitchen, there s a laundry room, and sauna

appreciated the coin laundry as we were 2 weeks into a long road trip

pool, laundry, clean rooms, friendly staff, parking

did laundry

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we

it would have been nicer if laundry opened longer and they provided soap

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from

staff are great! like the fact that there was laundry room on the premises.

i liked the laundry facilities and the gym as well as the coffee machine in the lobby

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility

to purchase laundry tokens with us dollars

noisy laundry area

the motel manager was very helpful and the motel had guest laundry facilities

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn t

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

the parking needs gate homeless people are able to get in to the parking lot

the amenities (gym, hot tub, swimming pool and laundry) always very clean

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

nice , clean , has laundry options

laundry on site

clean, modern, quiet, larger rooms, free parking, convenient location, helpful front clerk.

wifi was weak

only complaint i have is that there was no bar fridge to keep drinks and food in

great bar great location

wifi password was wrong ( given verbally and written on phone in room) and fireplace did not work

trouble with wifi

wifi connection didn't work

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

price was a bit high; found chips under a sitting chair (we didn't have chips) ; wondering if the laundry

the hallway to our rooms had piles of laundry at many of the doors

was hoping there would be a separate laundry room accessible to guests

great location. friendly staff. early check in. nice room upgrade

ding dongs didn't tell me the wifi but that's okay because i didn't depend on my phone too much

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines

still the patio could be a big bonus for families with kids or animals

the wifi was cut off on the morning we were leaving which was very inconvenient for our onward travel

in those bags on floor…lol… had to move them to somewhere high so he can’t reach them) kids upstair were

had asked for a slightly early check in, and they were able to accommodate that

outlets, ice machine, laundry, and some lights in the room were not working

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few

guest laundry worked well and was easily located

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

staff lying to my face saying their laundry facilities broke the day before

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes

30 am (laundry

a nice surprise was the laundry facilities, self-serve washer and dryer

balcony and laundry were added bonus

location, views, staff, self serve laundry, cooking facilities

really bad, however somewhere in the discription a washing maschine/laundry service is mentioned

pet policy fee could have been clearer ($50/pet) and it took some time to get bowls for my dog

the cocktail bar bartenders were a joy to watch

room was very good and the arrangement with a local gym for guests was valued.

good attached bar and restaurant

room was next to where they threw the laundry down the laundry chute

only unmet desire was for there to be laundry facilities on site as we had been tavelling around the island for

no laundry facilities

the view and the bed were good. the wifi access point for each room provides a good connection.

com rate was $30 more than front desk rate, will call hotel first next time hotel was pet friendly though pet

room, so you have to go down to the first floor to a room with a microwave, an ice machine, and laundry machines

great to have a laundry available

the laundry room is convenient and practical

there is also a guest laundry, which came in very handy

the gym and spacious room laundry room

toilet that i've never seen before that washes, dries, and may do everything including fold your laundry

there was also a large separate sink to rinse bathing suits in or do hand laundry in

no laundry bag for our dirty clothes. not enough body wash

only thing that would have made it perfect was if they had a coin laundry service in the hotel

location, view from room, friendly staff, gym, pool and spa.

there is laundry facilities for guests, the room we had inter connected with another room and could be noisy

the money we paid, no laundry, no pool, no computer work area to get boarding passes printed off, drink machine

the room came with a real fireplace stocked with wood and kindling and ready to light!

wish there was a pool and that the staff was more friendly

cheap and cheerful, but not modern (except for wifi and a small flatscreen tv

casual atmosphere and all around breakfast dinner laundry drink

there are storage lockers and laundry and space to keep your bike safely off the street

friendly staff and good laundry facilities

laundry machines

staff, free breakfast & dinner, good location, affordable laundry facilities

it was decorated for christmas with christmas music playing, fireplace going

not enough food at breakfast but that s okay! it was wonderful nonetheless

breakfast was delicious and loved the way it was served

personal wifi in the room was a nice touch, as was the vintage bathtub

the breakfast which was included was amazing

laundry room is a plus

great location close to sea front and they have a laundry room for guests to use.

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

quiet, affordable close to james bay & shopping, secure underground parking, laundry, warm rooms, tasty breakfast

welcome friendly staff great breakfast grateful for laundry services and easy access (coins and powder) cosy

there is a guest laundry here, which isnt advertised enough

it also has a restaurant and on site laundry

only weak point (and very small) is the laundry situation - you have to use a set of two coin-op machines

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

would like to have an easier laundry service, it could be a headache if you stay for 7 days or more

we only found out later, during check out , that there was on the premises a self serve guest laundry facility

great position, value for money, laundry facilities

really appreciated that there were guest laundry facilities for use at very reasonable costs

the access to laundry was appreciated

this property also had a laundry for us to wash & dry our own clothes or you could get them to do it too for

lobby friendliness, no basic expected supplies such as tooth paste, laundry bag, and parking is expensive; noise

the spa was beautiful and exceeded expectations

gym equipment was broken

we only had bar snacks and a drink so our restaurant experience was limited it is very convenient being close

about this beautiful boutique hotel is impeccable; location, food, rooms and amenities, gym, spa and the staff

had to share with laundry carts

(part of the room had been used for laundry chute accessible from hallway

they even called the contracted laundry service

room was cramped and very noisy with refuse bins below the window in constant use, a laundry shute next door in

location, free parking, good wifi, nice breakfast if you make an upgrade and pay the difference

the on property pub and restaurant (and the bottle shop, though we didn t use it ), the guest laundry, local

needed laundry facilities and the hotel only provided executive laundry

this is important to me when i am travelling with my kids

kids pool was awesome

the food was fabulous although not a lot of selection from room service however the courtyard cafe was an

we were on a long trip so it was useful to have a laundry

the shared laundry facilities is a great touch

loved that there was an onsite laundry that guest could use

the gym and change room facilities are excellent

location, great ambience, the room and bathroom were classy and everything worked perfectly, wifi excellent,

staff are friendly , laundry was great if you have been traveling awhile

the rooms very comfortable, restaurant was good, onsite guest laundry

nice to be able to do laundry

there's billiard room, game room, relaxing area, library, pool, hot tub, sauna, gym and laundry

the pool, hot tub, sauna, games room and laundry are all great, nice size and clean

dishes and bags of laundry sit outside of rooms for along time

very distressing when you pay high $$ and have to listen to kids and other conversations

pool and hot tub were small- lots of kids with little area for adults

t enjoy having to pay for wifi while paying high empress rates

pool, spa and sauna was excellent

clean, friendly staff, good breakfast, laundry facilities on site.

laundry on site

laundry facilities for guests to use

location was great. laundry was available.staff was nice( very)

laundry was a bonus

no ammenities such as self laundry etc, which you can even find standard in hotels from the hilton brand, in

there were laundry bags strewn in the hallway when we returned from an evening out on the town.

great location, friendly and courteous staff, early check in.

the wifi keeps on disconnecting, not a big help as i have to work remotely for a day.

the gym on the premises is vestigial and poorly maintained

i think it was above the laundry or the air conditioning facility

room was above the laundry room, neighbours slammed doors throughout the day and night.

were in room 416 and could hear the laundry machines

the laundry service and we think maintenance room is noisy if your room is close to this area.

it was rather noisy throughout the night, laundry from the housekeepers was noisy

pool, laundry, parking etc

and they left bags of dirty laundry right outside my room for 2 days

key cards don't work well - either for the room itself or the parking garage door or ice machine/laundry room

i d stay there again but in a different room ud83dude0abonus for a laundry room

gym / workout room - the tv actually worked

laundry room was a bonus. great swimming pool.

laundry facilities have been out of order for quite some time, i don t think they are planning on

gym facilities were not really useful - just some bikes, treadmills and dumbbells

rooms; friendly, helpful staff; pool and hot tub; close to ferry, shopping and tourist attractions; good tv

early check in request granted-friendly staff throughout

for someone staying 5 days the laundry facilities are a particular bonus--as are the delicious christmas cookies

had laundry onsite and puzzles/games to borrow

helms inn has a visitors laundry so if you are travelling for any length of time as we were, this is a wonderful

was nice to have a laundry room

coin laundry onsite was a blessing with a 4 month old infant in tow

selected an opal room and it was well worth the added space and the fireplace

was a limited parking space due to hotels' expansion renovation

the parking is limited. but we did always get a spot.

- good parking, can fill up in line with the accomodation however staff will attempt to facilitate for all

wifi is unstable and unreliable everywhere, and not only as told for apple devices, also for my

no terrace or balcony, just a small porch with a couple of chairs. and no laundry.

being near the ocean and getting sandy and dirty the laundry piled up fast

only one bathroom and no laundry

the snow!! we were there for two weeks in a suite, a guest laundry would have been nice

friendly personeel and the kids loved interacting with them

laundry downstairs

were a lot of amenities, full kitchen and laundry room at our disposal as well as a seating area and breakfast

laundry facility available

we especially liked the well-equipped guest kitchen and free laundry

access to guest kitchen and free laundry

onsite laundry was very useful and thankfully i did not have to wait as there was only one washer and one

laundry place

parking was readily available

hotel of choice and one of the reasons is because the included breakfast is always a treat; our kids enjoy it

my only complaint is that there were many kids from the lower floor that were noisy and were running all over

reception staff went above and beyond to find me laundry services. breakfast was amazing.

wifi was not very reliable.

no elevator. weak wifi

free parking and wifi was an asset

the room was nicely decorated; the bed was comfortable, wifi worked splendidly and the bathroom was great

staff were great. shuttle was useful based on location.

parking was a bit of an issue

without a car it was a 25 min walk to town but the shuttle bus was available

pool and gym you can enjoy too

would have liked covered parking but that s just cause i don t like scraping my window

no bags for laundry service were provided

setting. room. mineral pool, lobby fireplace

we liked that the room had a kitchenette and was thoughtfully outfitted

channels and movie choices were not good light in shower did not work fireplace was not real restaurant was not

no breakfast buffet

i am celiac and for breakfast every morning she freshly baked gluten free muffins

welcoming, accommodated early check in

ad said there was a pool

had a lovely time, however, i think bringing up political topics at breakfast was perhaps not the best idea

breakfast, friendly atmosphere, wifi, location

it was nice to have an on-site guest laundry available when one has been travelling for some time

you walk out and you have a kitchen and dining area

clean, nice facility. pool area was great, but kids not very welcome there

very disappointing for us and kids

food options in the dining room, and the fee for restaurant room service

spacious, quiet, open. good kitchen, bath.

nice, bright corner room with a kitchenette. real cream in the fridge for our morning coffee.

no sink or stove, or salt in the kitchen

rooms, fireplace and comfy bed

need a few more kitchen tools

- well stocked mini bar

service within the bar for food was slow .... need more staff or better training

the rooms were super cozy with fireplace and a nice balcony

room service

the room had a great view, lovely fireplace and an amazing bathroom.

also, laundry facilities that require coins

laundry services are very good

central location, pet park, smoking area, onsite laundry.

laundry facilities are an added bonus

clean comfy, laundry, close to ferry and buchart gardens

coffee machine or micro in the room, second staff member not at all friendly, and laundry facilities not on site

bar size fridge (empty) for your use, and a microwave

we all enjoyed their free breakfast buffet

i needed to go to the hospital the night before the check out and the kids didn't get enough sleep

us and our two dogs were very happy with their pet-friendly facilities

very very clean kitchen facilities available nice quiet rest and great breakfast wonderful staff

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

breakfast was terrible

breakfast yet at a marriott

the toom, comfy bed, great shower, efficient suite, awesome breakfast, great gym and swimming pool, easy walk

location and laundry facilities.

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

i also appreciate that they are pet-friendly

wifi was very sketchy for my phone, better for my friend

location. pet friendly.

laundry room very affordable

was great, was able to book last minute, laundry facility was great

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was

there was a guest laundry too which was a bonus

laundry facilities a surprise

laundry room on each floor

wifi wouldn't hook up on my phone or ipad

on checking in the staff member offered us snacks and water as the cafe and bar were closed

not able to check in early! no room service.

only thing was no room service available as they don t have a hotel-owned restaurant.

to the airport, free airport shuttle; beds were comfortable; breakfast was good; laundry facilities; good size

friendly staff and airport shuttle. laundry facilities were handy. breakfast was good.

location, courtesy shuttle, value-2 queen beds with kitchenette delicious muffin and good coffee

booked a suite (which we needed to accommodate our family) but those rooms aren t pet friendly which was

location. pet friendly. 20% discount with next door pub.

appreciated so much the self-serve coin operated laundry machines

also we were put next to the area where the staff was doing all the laundry and constant noise throughout the

it was great having the laundry room on site

we were put in a room right across from the laundry l

laundry facilities, too

parking is

great location, large room with jetted tub. gas fireplace in the room.

fireplace did not work

the rooms are nicely furnished, have comfy beds and a fireplace

did not feel welcomed when we sat at the bar for dinner & drinks