near to fez airport. parking.

parking is a few feet from the entrance and safe

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

close to the airport, easy to find, 24h reception, restaurant open late evening, save, free parking

the parking was also good

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the swimming pool was good.

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

wifi was a little weak and you need a taxi to the medina

and clean, great front desk staff, free parking

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

reasons we booked this - was because they advertised having a table tennis table, a jacuzzi, a gym and electric

treadmill in gym didn't really work, overall gym was disappointing

the bar had the

looked for a hotel with wifi in the rooms

coffee served at the bar : watery tasteless and expensive

wifi signal in the room is poor.

best pool ever across the road from the main hotel

super expensive laundry

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

lovely staff at breakfast!

staff very kind, service is good, breakfast is also good, very value for money.

the breakfast is a buffet but they won't refill any food even when the dishes are empty so you won't

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

december, it was a bit cold, so heating was good in the room, toilets and plenty of towels, good breakfast in

good value & good breakfast

excellent breakfast, great value for the money, very nice hotel and facilities.

the staff was very nice and good breakfast

breakfast was good .

wifi was sometime not available

noisy hotel- the bar plays very loud music till 1a

unstable wifi

a nice quite bar and if you want something more lively club

laundry service issue i specifically requested a full laundry service and was told my suit would be

- wifi was not very stable - water from the shower spilled out to the bathroom door every night

at the pool bar was slow -breakfast selection was lacking early morning and also the cake selection looked

easy parking

convenience large pool close to everything

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

staff brought out a beautifully-appearing breakfast to the table but the food was not fresh

they also show that they have a spa

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

the bedrooms are big and nice, the staff is very friendly and the breakfast is superb

wifi, peace of mind, descent breakfast

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

breakfast and no wifi

receptionist doesn't speak very well english, was difficult to communicate, and breakfast was not fresh

wifi in the bedrooms, really was a shock, especially in this day and age

everything is close by, food, drink, cafe, laundry and so on

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

laundry service

wifi signals didn't really reach our room so we had to stand in front of the elevator to use the

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

the gym can be better, no weights at all

the upstairs bar staff were very inattentive, leaving empty food plates for ages, not coming to take orders

the whole the food offering was good - but we were disappointed with the choice on offer at the breakfast buffet

givenchy spa was a disappointment; we booked and paid for one hour package, in the end, the experience is

laundry service was good

really liked the hotel, our room was always kept clean and tidy, pool was really cool and friendly staff :)

staff great service breakfast on point location excellent on centreville will be heading back there

no room service

we loved the breakfast, even though it didn't have the biggest variety of food

food is presented very well and many choices for both breakfast and evening meal the terrasses are perfect fir

good pool.

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

relaxed atmosphere, especially with live music and the fireplace

service was odd, they always had to ask permission from the restaurant to bring us room service

there was no swimming pool or gym as the one on the website

the breakfast had a decent selection

swimming pool was clean and big enough, not crowded, we could enjoyed.

breakfast

wifi wasn't very good

breakfast was very good eat as much as you like buffet style

could have been informed about the gym and spa being closed

two nights even though we had booked one night only smell: strong smell of food in the hallway wifi: was available

the view from the top floor (the swimming pool) is amaaazing

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason

the mini bar was empty no bottles of the mineral water

laundry service cost too expensive. the location is not so convenient if you want to go medina.

great pool and super clean .

wifi expires every 48 or 72 hours. the digital room opening card suddenly stopped working.

allowed late check out

service at the restaurant and bar is extremely attentive

breakfast can be improved.

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay

location, clean room, including breakfast and warming staffs

is reeealy clean, good choice for breakfast, great view from roof restaurant

clean room, parking, rooftop breakfast

the pool was nice

received very good service at breakfast. very courteous.

onsite parking (off the road or under ground)

the pool was pretty cold as it's not heated but we did go in november

good location and good rooms, with underground parking.

staff didn't answer requests, we asked 3 times for the laundry price list, never came

no night activity lobby bar closed early

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

thay still having problems with wifi network

the reservation online, booking didn't allow us to book one room for 4 people (family with two kids), we had to

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

nice bar and breakfast

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

could he not have suggested this to us, using the wifi in the hotel and booking through booking

bed tv light guests salon wifi

:-) for example i missed profesional laundry service

good fast wifi

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

very good wifi provision

i had plenty of room to work on my pc, and the wifi signal was strong

after eating there i had terrible food illness, but no problems with the hotel breakfast

the breakfast was generous, delicious, and varied a perfect way to start the day

and the pool is a perfect way to cool off after a day walking through the medina

they recommended a spa which we had such a relaxing time at

we wanted breakfast and some other meals in our room, and the staff took really good care of us

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

was a weird machining noise at the room, like a laundry machine

our patio overlooking the pool

great pool. tasty buffet

good wifi coverage inside rooms 232 and 234 we requested to clean our rooms and no one did asked for

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

wifi coverage was not good

wifi was pretty good, and worked best downstairs

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow

however, our suite did not have any window and it was located on top of laundry

the spa is no good quality,scrub so hard and not friendly.

cultural morocco tours, we proudly endorse palais faraj suites & spa for its impeccable service and prime location

the suite decoration and comfort. as well as the breakfast amazing quality.

they don't have a gym

the traditional moroccan breakfast is excellent

wifi a little eratic

(my kids said it reminds them of dar bacha in marrakech

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the

breakfast was fresh with local produce

they also were even able to do our laundry for us

riad can arrange tours, car transfers, laundry service, recommend dining options for you

better wifi and did not accept credit card for payment of hotels which was not advised before

wifi intermittent. musky drain smell but to be expected in buildings of this age.

place to stay in fes, a beautiful room with comfortable beds and windows to the inner yard, good breakfast, and

great location. very friendly staff. wonderful breakfast. beautiful building.

excellent breakfast, very good position, kind staff and amazing suite!

is shortage in the room service take time if u ask something also the room in my room was not working so if i

attentive and kind staff, especially cleaning and breakfast staff

weak wifi in the room. staff was kind but not always accessible for questions or requests

breakfast was perfect

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

rooms , great breakfast they organise for us a taxi to the airport in the middle of the night , everything was

breakfast was exceptional

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

superb breakfast among the best we had in morocco

beautiful riad, and a wonderful room. breakfast was nice

the architecture is phenomenal! the breakfast was delightful.

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

thank you sanae and another wonderful lady who served a wonderful breakfast

- they made a parking space for us at front of the hotel - laundry service

everything. excellent spot. very clean. very good breakfast. lovely friendly staff.

breakfast was standard but very well presented and tasted good

weak wifi

nice room facilities with balcony, good wifi, everything ok

food ,lunch and breakfast

the breakfast was delicious, staff was fantastic and we were super comfortable!

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

the breakfast is what i'd call a

breakfast was also extremely delicious and they have laundry services as well

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

pool was not really for swimming

laundry service. comfy bed. nice common areas. lovely garden with pool.

even had laundry returned earlier than expected

there is no laundry service, a bar but not staffed a coffee house but it was closed

the swimming pool and the gardens are beautiful, with a large peacock and several other birds

comfortable and clean hotel, the breakfast was good and rich

got a suite with spa and the spa ain't even working. no food at the hotel. poor

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

breakfast was traditional moroccan food

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

in a room, with all the useful information would be very helpful, including housekeeping times, wifi password,

room, good breakfast, beautiful ambience and staffs were so helpful and friendly

the swimming pool was clean and well maintained, and everything was spotless throughout the riad

the gps would not guide you to the hotel's unlit parking, but into a narrow street accommodating one car to

breakfast was delicious! rooftop pool was nice for kids.

mornings began not with breakfast, but with a ritual

breakfast was delicious and the outdoor pool is very nice

rooms are elegant, spacious, and beautifully decorated

the spa pools are the most impressive i have seen anywhere

pool area was marble and no sign

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

(guided tours, laundry service, massage, restaurant etc)

the hotel did our laundry

they also helped do our laundry and assisted with ensuring we could navigate the medina

breakfast was wonderful and the staff very helpful

the staff did some laundry for me seems like the women work super

we arranged a tour to the sahara from here, got massages and had our laundry done

nice location , hospitable people, parking available , delicious breakfast , clean room

staff very good location at the bottom of the medina nice breakfast amazing view from the

have also restaurant in riad there you can have dinner , the food is very delicious as it was breakfast too

the breakfast was very good and made with home made love

we were served breakfast every morning, at the hour of our choosing

breakfast

breakfast was fine but would have been nice to have some more options and for it to arrive on time

a delicious traditional breakfast

no iron and ironing board available in room. but laundry pressing service is available.

although quality not up to same standards as this hotel there was a communication issue with our laundry which

we arrived early, were upgraded to the most exceptional room with welcome treats, offered free breakfast, and

the breakfast was absolutely incredible

we enjoyed the welcome tea and beautiful room and pool

breakfast was only ok. we had to ask for coffee and it wasn't very good

- near medina, just before medina gate - parking in the front - wifi

the free breakfast was delicious and there is a restaurant right next door , cinema cafe , the food was top

wifi wasn't working really well.

poor wifi. the rooms are too small.

building is beautiful and breakfast was a highlight of the trip

the breakfast and diner are delicious, we even took a cooking class with the

wifi was not working well.

we were served a delicious & fulfilling breakfast every morning & the staff was able to meet special needs

wifi was a bit weak and it was a litttle cold but that's to be expected at this time of the yr and

we enjoyed breakfast and a delicious dinner on the rooftop terrace

breakfast was wonderful and made to order

the girls who run it are so kind, the guys who serve breakfast are always ready with an extra glass of oj

especially mohamed and hassan and the other young man at breakfast

nice riad. clean and comfortable. staff friendly. good breakfast and dinner.

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

breakfast starts at 8am and we have an activity at 7:30am, we dont get to eat our share of

- fast & reliable wifi

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

great location. wonderful hospitality. great breakfast. nice decor and very quiet.

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

wifi was weak but everything else and an amazingly helpful staff made it easy to overlook.

good wifi

the wifi was

he arranged taxi service, transfers, and even laundry

the stay includes a big breakfast and they have laundry services for additional charge

w/ traditional breakfast, can provide laundry service

breakfast was very good and we appreciated the laundry service and water bottles which were fairly priced

and there was even on site laundry service for an additional charge - so helpful

family got a weeks worth of laundry done

room, bed, breakfast

breakfast every day was way more than we could eat and had a huge variety

a breakfast buffet but more than enough for a great meal

no bar but a drinks trolley service

fatima's grandmother did my laundry

thank goodness for the laundry service because i really needed it

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

breakfast was good standard moroccan breakfast

hosts that help you with anything, clean rooms, awesome view from the terrace, breakfast better than average

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

they say there is a daily room service

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

breakfast could improve with the addition of some cheese or boiled eggs and coffee

breakfast was really small. only one pancake.

good location and value for money. breakfast was decent.

breakfast too basic

coffee at breakfast always in a small cup and a bit cold

rooftop, reception stuff and cleaning ladies, location, wifi, breakfast ud83eudd1d

the wifi works and the interior is nice

poor wifi. but that appears to be normal in morocco.

also my kids (teenagers) really had funny conversations with the staff

also my kids (teenagers) really had funny conversations with the staff

slow wifi

wifi was poor in my room that i have to stay in the lobby area to get reception

hotel is aspiring to be a luxury spa and getting it about half right

the palais is beautiful, quiet, very clean, delicious breakfast & food at the restaurant

the breakfast was veey good though

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young

food quality and breakfast

breakfast with an amazing view over the whole medina

breakfast that these guys cooked for us was amazing

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips

and very clean, the terrace is beautiful with a view of the whole area and the ruins, the breakfast is very good

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

wifi is a bit slow

though we left the hotel early morning, staff prepared breakfast for only us

great breakfast, super helpful staff and very nice riad. highligh recommended!

the wifi signal was very poor and the bed was really hard

the breakfast was very nice, especiall the omelette with moroccan herbs and the fresh cakes

downsides were the wifi was slow and the breakfast was heavy on the bread

the breakfast was really good, and on the

host extremely helpful. facilities very clean. breakfast great.

but is quiet and has great views across the city to the hills beyond to accompany your ample breakfast

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

laundry service is available for 10 with unlimited clothes

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

the breakfast was delicious and filling to get you started for the day

on the road in front of the riad to say hello to us when we arrived and escorted us to the parking place next

unique to have the private secure parking place, important for us as we have been road-tripping through morocco

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

the owner offered us free laundry, to which i thought was nice

had issues with laundry service, they damaged white linen clothes

had some laundry done by staff for reasonable price

breakfast was good and the rooftop terrace offers fantastic view

they did our laundry for free

breakfast is served at your table (so it is not a buffet) but believe me, you will not leave your

the pool area is lovely as well for a swim and relaxation

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

still the courtyard mini pool was very refreshing

love the fact that the room was spacious and it had a separate bathroom and laundry room

they also have laundry service

was extremely friendly and helpful, the room was spacious, comfortable and well heated, and the breakfast

also made us feel incredibly welcome, whether that was by bringing us lettuce along with our breakfast so that

the interior courtyard was stunning and is where we thoroughly enjoyed our breakfast and evening meals

pd: the breakfast was amazing

shower with good water pressure and hot water, good ac, comfy bed, nice lady there with a great breakfast

family friendly helpful, perfect location, excellent staff, excellent breakfast!

in the medina old town, very friendly and helpful staff, clean and very large room, delicious breakfast, excellent

breakfast was very big and complete, the location is very nice and the terrace on top of the

we booked junior sweet room and expected quality service, no wifi signal in the room, only available at pool

decor, service, very good breakfast and above all excellent location

junior sweet room and expected quality service, no wifi signal in the room, only available at pool and restaurant

great pool area also

wifi, air conditioning, pool, food, music, and all around decorations and ambiance were worth the stay

dinner and breakfast were good

in comfortable room bright with impressive view on the medina huge bed good breakfast closed parking to the main

swimming pool needs updating and cleaning

i'm getting reimbursed the 73€ (one person, mid-january, with breakfast)

the breakfast and location were fine, it's close to the old gate of medina.

i was also surprised that there was a pool there

good place for the value, has a good size swimming pool. the staff was very nice

the swimming pool was pleasant and it was close to a very good restaurant.

very bad smell in room, restaurant closed / no room service

there is a swimming pool on the site as well

laundry service was good.

palatial reception area, and large swimming pool, set in well-landscaped grounds

the only facility that was available was the pool, the indoor piano bar and a

customer service is excellent and room service

a good,comfortable hotel,great breakfast ,good wi-fi,large rooms,on site parking

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids