slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

the swimming pool was good.

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the parking was also good

parking is a few feet from the entrance and safe

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

parking: near apartment is a lot of parking places 6

near to fez airport. parking.

the weather was too cold to use their beautiful pool

position on the map is wrong, and theres no wifi, no tv and the toilet is commun

nice breakfast. the stuff was nice and helpful.

also the breakfast was good but they could do

has parking spaces

the kids enjoyed it so much thanks for abu yousif the the farmer who was very nice with

kids club from 9-21h free of charge

coffee and tea and toiletries were served more often to our rooms without me having to call room service

what is also great about it is that u can go as a couple of as a family, with kids

room service is for 2 star hotel

staff were helpful, spoke english and french, and they were able to turn around my laundry in under 3hrs

the wifi was a bit difficult to use at times.

location room service

the room size, cleanliness, facilities, location, room service, restaurent and highly welcoming gesture of the

having our breakfast wich was really bad by the way and poor and all the families with there kids were in the

pictures, no pool, scam with parking, extreme noise during the night (till 4 am electronic music from club which

music from club which is a part of the hotel) cigarette smoke in the corridor and hotel room, breakfast was not

reasons we booked this - was because they advertised having a table tennis table, a jacuzzi, a gym and electric

is a quite large apartment with the convenient equipment, providing free parking as well

treadmill in gym didn't really work, overall gym was disappointing

spacious and ornate apartment, fantastic staff (shout out to ameen

wifi was a little weak and you need a taxi to the medina

locals use the swimming pool aswel

staff is profesional and helpful, swimming pool is big clean and it is great for rest and enjoy in hot days

pool is on the other side of the road, in front of the hotel

wifi signal in the room is poor.

the staf was amazing ! nice pool, good food. clean and a fair price

was clean - the bed was comfortable - the stuff provided us with extra blankets - they have a bar with a very

breakfast

confortable rooms, good breakfast, location quiet but central, many coffee shops nearby

wifi in the bedrooms, really was a shock, especially in this day and age

breakfast could be better if more options were added

laundry service issue i specifically requested a full laundry service and was told my suit would be

chafik (staff in the restaurant), and the bar staff were very attentive and helpful

private parking and big area of the hotel

i really liked the spa massage by noor, i found it quite relaxing

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

nice and clean facilities (gym and spa), cool rooftop bar and great

the breakfast was so tasty and the attentive of the waiters make my stay so unforgettable

the small swimming pool and view on the rooftop are also very nice

staff brought out a beautifully-appearing breakfast to the table but the food was not fresh

super expensive laundry

only the bar at first floor

lovely staff at breakfast!

room service coming to the room without waiting for permission to enter and seeing naked one of us,

staff very kind, service is good, breakfast is also good, very value for money.

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

the price was very reasonable, staff was very friendly and helpful, breakfast was fantastic.

breakfast

excellent moroccan breakfast

if the buffet breakfast had more choices, it would be much better.

the breakfast was moderate

a nice quite bar and if you want something more lively club

noisy hotel- the bar plays very loud music till 1a

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

wifi was sometime not available

everything is close by, food, drink, cafe, laundry and so on

*laundry outside the hotel

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

the staff was excellent and pools were clean and great for kids.

laundry service cost too expensive. the location is not so convenient if you want to go medina.

the parking lot also is big and the stuff are nice too

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

the restaurant offered buffet breakfast and we used their private parking

nice terrace to sit outside the pool and the swimming pool was excellent

laundry service was good

breakfast was fantastic

the hotel is clean picturesque great rooms great pool

breakfast, location, staff, room.

no room service

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

no parking facility, only in the street

5g wifi

a great selection on the breakfast buffet

clean room, parking, rooftop breakfast

location, clean room, including breakfast and warming staffs

also, the pool is the icing on the cake

wifi connection in room is poor.

the wifi connection that was very poor and disconnecting at the 5th floor

clean. large rooms. on site spa and hair salon. on site club

i think it s no good charging just one espresso extra with the breakfast

breakfast was very good eat as much as you like buffet style

the roof top lounge has a great view and pool

swimming pool was closed for the duration of my stay due to renovations

selling point terrace was closed. food and bar service below par

pool had stagnant water next to it

could have been informed about the gym and spa being closed

staff is very nice, breakfast with local and european kitchen

pool and garden expeditions bookable from reception.

private parking available, the stuff is really nice and the bed really confortable

you have everything what you need in the hotel, also swimming pool with sunbathing outside

breakfast was excellent! location was also great.

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents)

no mini bar or drinks in the mini bar

w/ c need to change for more cleaning & wifi make it more strong

) weak/unavailable wifi signal, breakfast very basic

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

nice bar and breakfast

hotel located in the heart of the city center, the hotel bar its one of the nice and cheaper bars we have been

could he not have suggested this to us, using the wifi in the hotel and booking through booking

bed tv light guests salon wifi

:-) for example i missed profesional laundry service

good fast wifi

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

very good wifi provision

i had plenty of room to work on my pc, and the wifi signal was strong

staff didn't answer requests, we asked 3 times for the laundry price list, never came

very bad wifi. it didn't work all nights

wifi didn't work outside of lobby

resturaunt/snack bar without staff. had to request fresh towels and room cleaning 2 times

good facilities - gym and pool.

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

we asked for late check out they only granted us until 1pm but still managed to call and disturb us a 12:30 to

all the staff ( from the reception to the room service including the spa) was sooo professional with a warm

nice bar on the top and the breakfast is great

the restaurant was amazing, the pool was dreamy, very nice and big room and we loved the breakfast as well

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

- they made a parking space for us at front of the hotel - laundry service

were very helpful when wifi was messing up

8 like banks very poor wifi in the

weak wifi

there was no food to be had, as advertised, and there was no spa facilities, as advertised.

laundry service. comfy bed. nice common areas. lovely garden with pool.

even had laundry returned earlier than expected

there is no laundry service, a bar but not staffed a coffee house but it was closed

there are awesome very accommodating smiley faces all round breakfast is amazing specially the peacocks clan

the wifi & tv wasn t working and the mirror in the bathroom was broken

there is a swimming pool on the site as well

they had a nice and calm pool we enjoyed it too much

the swimming pool was pleasant and it was close to a very good restaurant.

very bad smell in room, restaurant closed / no room service

disgusting pool covered with bird droppings and wasps

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

was a weird machining noise at the room, like a laundry machine

bar staff

like the easy access to free wifi and that the staff at the main desk who spoke very good english

amazing room, pool area was great, food good throughout.

laundry service was good.

) they have a very short choice for breakfast

the only facility that was available was the pool, the indoor piano bar and a

, then i said i need water to cleanse my stomach, he then said go bad buy a bottle which was at bar rates , so

room service is non existent

the breakfast was nice with meats and cheeses, croissants, and corn flakes for the less adventurous

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

although the breakfast featured mainly breads and cakes, which i don't eat, when i enquired, they provided me

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

staff is awsome. they are very very helpfull! breakfast is great!

however, our suite did not have any window and it was located on top of laundry

need more private spa and swimming hours for female slow internet

with several beautifully decorated courtyards, a stunning pool complex and amazing rooftop bars and restaurants

our room was located under the bar which was noisy on saturday with music and the footfall.

palais faraj is outstanding to old town beautiful room design & super comfortable magnificent breakfast, fabulous

speak english nor french , which is difficult if you don t speak arabic i wish we could have a spa on free

the spa was under construction and the rooftop was partly closed during our stay

the interior pool was a bit cold.

were in my view authentically moroccan ( and tasty) they also provided a local musician by the pool who sings

really nice breakfast and dinner in the restaurant next to the pool

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they also were even able to do our laundry for us

better wifi and did not accept credit card for payment of hotels which was not advised before

the breakfast was delicious, you can also opt to have lunch or dinner (also delicious and great value)

the property has a beautiful roof top terrace where we enjoyed a wonderful breakfast each day

breakfast was also extremely delicious and they have laundry services as well

the suites and spa description was very misleading

booked for the indoor pool but it was cold and in the restaurant area so not really usable

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

wifi is not working properly

wifi was pretty good, and worked best downstairs

staff ++ free wifi ++ location we had amazing stay thanks to funky fes

the inside pool should be heated to allow visitors to use around the year

the breakfast was complimentary which i wasn't expecting and the courtyard is great to relax in

they prepared us breakfast super early whenever we had to leave for tours early

the breakfast is a delight

the included breakfast is delicious

got a suite with spa and the spa ain't even working. no food at the hotel. poor

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

the service was excellent and the staff was super friendly! the breakfast was great too.

very good breakfast, they give you more than you can eat, there's nothing we didn't like

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of

a new property, comfortable bed and pillow, very friendly staff, clean, breakfast was good

noise, too expensive, modest breakfast, horrible parking,

the breakfast was delicious, generous and always served by the very friendly staff

wifi worked perfectly

breakfast was delicious! rooftop pool was nice for kids.

wifi was poor in my room that i have to stay in the lobby area to get reception

although quality not up to same standards as this hotel there was a communication issue with our laundry which

no iron and ironing board available in room. but laundry pressing service is available.

excellent service, very friendly staff, great pool, clean good quality rooms with beautiful view, breakfast

pool was quite chilly and not open in the evening

location is everything parking onsite nice pool good breakfast

riad with the kindest people and a great breakfast

thank you sanae and another wonderful lady who served a wonderful breakfast

breakfast was good, but we d love to see even more variety

wifi wasn't great

the architecture is phenomenal! the breakfast was delightful.

the service at all. great people at front desk, breakfast and cleaning service.

the breakfast was also a great size

great location friendly staff comfy rooms great breakfast good wifi

wifi wasn't working really well.

- near medina, just before medina gate - parking in the front - wifi

the breakfast was very good, and overall my experience at this riad was excellent

wifi is not good in some area of the room.

breakfast was fresh with local produce

would have loved to try the spa but i understand that it is closed temporarily due to covid.

breakfast was my favorite part of the day

family got a weeks worth of laundry done

breakfast was delicious every morning fresh, generous, and with plenty of options

a breakfast buffet but more than enough for a great meal

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

no bar but a drinks trolley service

great location. very friendly staff. wonderful breakfast. beautiful building.

the breakfast is super

right next to the medina and when you have breakfast and dinner, you are overlooking the city

is shortage in the room service take time if u ask something also the room in my room was not working so if i

excellent breakfast, very good position, kind staff and amazing suite!

clean comfortable room, great location, excellent breakfast and lovely staff

breakfast was perfect

rooms , great breakfast they organise for us a taxi to the airport in the middle of the night , everything was

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

lovely , caring and friendly but othman stole our heart with his kindness and understanding the breakfast was

clean,good breakfast,close to medina

breakfast, location, terrace

rooftop, reception stuff and cleaning ladies, location, wifi, breakfast ud83eudd1d

breakfast too basic

coffee at breakfast always in a small cup and a bit cold

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

everything was fantastic. excellent room, wifi very fast, staff very professional.

there is an excellent restaurant and the breakfast is wonderful

wifi not very

especially mohamed and hassan and the other young man at breakfast

mustafa and the guy that serves breakfast are super stars

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

we love the place, it was good, breakfast was really good as well.

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

the breakfast was delicious, staff was fantastic and we were super comfortable!

also my kids (teenagers) really had funny conversations with the staff

poor wifi. but that appears to be normal in morocco.

the wifi works and the interior is nice

also my kids (teenagers) really had funny conversations with the staff

the room was spacious (5 beds with a loft) and the kids loved it

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

thank goodness for the laundry service because i really needed it

fatima's grandmother did my laundry

comfortable room, great roof deck with views, wonderful breakfast

breakfast was delicious -- especially the home-churned butter

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the wifi was

although we had a router in our room, the wifi was coming and going

the wifi was also patchy during our stay, with no wifi available in our room

the lovely housekeeper took care of some laundry for us, much appreciated after being in the sahara for 3 days

the stay includes a big breakfast and they have laundry services for additional charge

he arranged taxi service, transfers, and even laundry

breakfast was very good and we appreciated the laundry service and water bottles which were fairly priced

we were met at the medina gate, helped with laundry, given recommendations and felt right at home

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the breakfast was very good and the place was very well located in the medina

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

a delicious traditional breakfast

the breakfast was very good too

the breakfast was very good and made with home made love

we were served breakfast every morning, at the hour of our choosing

breakfast

(guided tours, laundry service, massage, restaurant etc)

the hotel did our laundry

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

they also helped do our laundry and assisted with ensuring we could navigate the medina

wifi was go and come

we arranged a tour to the sahara from here, got massages and had our laundry done

the staff did some laundry for me seems like the women work super

staff very good location at the bottom of the medina nice breakfast amazing view from the

riad with spa and restaurant, all what you need to rest, i really loved the massage

have also restaurant in riad there you can have dinner , the food is very delicious as it was breakfast too

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

very good location and breakfast and we had the best appartment with a rooftop terrace

though we left the hotel early morning, staff prepared breakfast for only us

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting

breakfast and dinner were delicious

the big breakfast at the roof top was amazing with amazing tranquil views

confortable bed great wifi great position

breakfast with an amazing view over the whole medina

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

breakfast was delicious, the staff were lovely, wifi good, location amazing

the owner offered us free laundry, to which i thought was nice

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

had some laundry done by staff for reasonable price

had issues with laundry service, they damaged white linen clothes

beautiful and charming riad , very well located in the medina. very good breakfast,

the breakfast was the best that we had during our trip in morocco

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

lovely breakfast and excellent dinner available on request

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or

building is beautiful and breakfast was a highlight of the trip

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

laundry service is available for 10 with unlimited clothes

on the road in front of the riad to say hello to us when we arrived and escorted us to the parking place next

parking is right across the road, making it easy to get luggage to the hotel and everything is an

beautiful riad with onsite parking and so close to the medina