curtains in the living room and kitchen

the desk clerk taught my kids to play pool

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

spacious and ornate apartment, fantastic staff (shout out to ameen

the desk clerk taught my kids to play pool

no wifi available in the rooms

wifi in the bedrooms, really was a shock, especially in this day and age

simple small breakfast

breakfast

wifi, peace of mind, descent breakfast

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

breakfast was an amazing time with high quality food

my husband was also disappointed with the coffee, and we found the breakfast to be quite standard

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

buffet breakfast was fantastic.

laundry service issue i specifically requested a full laundry service and was told my suit would be

cost of lunch and drinks at the pool bar was overly expensive.

wifi in the bedroom was bad

the hotel was great, the pool, the location and the decoration we loved it.

the swimming pool was lovely and the seating around it was very appealing

laundry service

location perfect and the stuff, breakfast and food was very good , they don t have iron and laundry room

*laundry outside the hotel

everything is close by, food, drink, cafe, laundry and so on

the hotel has a comfortable lounge area , a bar and a restaurant , the food was good

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

friendly staff, nice interior, guarded parking area, cheap.

wifi is only available in the main lobby. no wifi in the room

the pool was very spacious, calming and quiet

plenty of parking (and very nice parking assistants). good guide (muhammad) boomed.

super expensive laundry

good location and nice breakfast. friendly staff

lovely staff at breakfast!

only the bar at first floor

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

owner was very sketchy and charged me 35 euros for laundry without my permission but the normal staff ws incredible

breakfast ud83eudd5e

breakfast

if the buffet breakfast had more choices, it would be much better.

excellent moroccan breakfast

breakfast was very poor - all the breads were stale

a nice quite bar and if you want something more lively club

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

noisy hotel- the bar plays very loud music till 1a

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

laundry service cost too expensive. the location is not so convenient if you want to go medina.

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

breakfast was fantastic and ilham greeted us every single morning with a welcoming smile and the

wifi expires every 48 or 72 hours. the digital room opening card suddenly stopped working.

to book easy to find good location free parking nice helpful friendly staff nice breakfast great pool area

great breakfast

location, clean room, including breakfast and warming staffs

was great and helpful, the room was clean and i enjoyed my breakfast would definitely

breakfast on the rooftop was a pleasant way to wake up each morning

5g wifi

dead as a dodo, felt like we were being watched 24/7. bar staff ripped us off too

secure underground parking for my motorcycle

safe location. good breakfast

received very good service at breakfast. very courteous.

wifi was bad.

laundry service was good

best wifi we had in morocco

breakfast

breakfast, location, staff, room.

we loved the breakfast, even though it didn't have the biggest variety of food

breakfast was very good eat as much as you like buffet style

selling point terrace was closed. food and bar service below par

the view from the top floor (the swimming pool) is amaaazing

bad wifi

the wifi was very inconsistent but i have found this to be true all over morocco

the mini bar was empty no bottles of the mineral water

:-) for example i missed profesional laundry service

breakfast is so weak and to get an omelet you have to pay 10 dh extra.

located, comfortable, spacious bedroom, with breakfast included

breakfast is simple but good

my kids can't wait for get their breakfast done when we waited for 30 mins, while the others got

cozy and with a ac that could heat. you need that in january! good wifi, comfy bed, hot water!

the room was very hot and wasnt sure if they had wifi.

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks

wifi

the wifi does not work

pool and garden expeditions bookable from reception.

wifi wasn't very good

the facilities were excellent and the hotel very clean room service exceptional

and we don't have any bar or facility for the kids

swimming pool

get what you're looking for; a balcony with a gorgeous view and a huge pool

the hotel feels very luxurious and the pool is really great to cool down in!

wifi almost unusable,unable to make phone call over skype,viber,etc

room service available until 10 pm, there is no way to get tea after that time

during the breakfast the woman ( chief), some other girls and the one in reception very a little bit unkind

- they made a parking space for us at front of the hotel - laundry service

clean modern rooms, good wifi, close to central station in new town

he ensured he served breakfast himself in case the chef wasn t around

everything. excellent spot. very clean. very good breakfast. lovely friendly staff.

clean value for money with good breakfast and excellent staff

staff didn't answer requests, we asked 3 times for the laundry price list, never came

wifi didn't work outside of lobby

the reservation online, booking didn't allow us to book one room for 4 people (family with two kids), we had to

no heated pool

could have more equipment in the gym

laundry service. comfy bed. nice common areas. lovely garden with pool.

there is no laundry service, a bar but not staffed a coffee house but it was closed

even had laundry returned earlier than expected

for dinner in your restaurant and finding local noisy men drinking at the bar with loud tv on while trying to

helpful and nice stuff, location is great and easy to find, clean and nice rooms and good breakfast

could have used an iron in the room but they offered laundry service bar was good we did drinks/apps there and

was only one thing we didn t like and that felt very out of place - stylish rooftop bar turned into the worst

nice bar on the top and the breakfast is great

the internet wifi need to be improved

the upstairs bar staff were very inattentive, leaving empty food plates for ages, not coming to take orders

was a weird machining noise at the room, like a laundry machine

i've called the laundry service and left it at my door and left,wondering if my clothes will get washed as i

the spa is amazing and offers fantastic services

big and tasty breakfast buffet

easy parking and close to supermarket if you forgot anything

good place for the value, has a good size swimming pool. the staff was very nice

they had a nice and calm pool we enjoyed it too much

i was also surprised that there was a pool there

very bad smell in room, restaurant closed / no room service

the swimming pool was pleasant and it was close to a very good restaurant.

laundry service was good.

wifi was very weak almost not working all the time

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

maintenance on hotel's equipment and facilities, sediment built around the bathroom tab, toilet barely drip

room service is non existent

they allowed me a slightly early check in, which was handy

the breakfast was very good and plentiful

good breakfast, also an option to order a lunch and diner

staff is awsome. they are very very helpfull! breakfast is great!

very nice traditional moroccan self service breakfast

wifi was poor in my room that i have to stay in the lobby area to get reception

they prepared us breakfast super early whenever we had to leave for tours early

the outdoor patio area and breakfast were lovely

unfortunately both swimming pools are too cold to swim in (even in 30 degree weather) and the pool with the

the courtyard with pool and greenery is really something to marvel at

breakfast in the

were forced to book 2 rooms given our family composition - 2 adults and 2 kids (aged 9 and 6)

breakfast was traditional moroccan food

got a suite with spa and the spa ain't even working. no food at the hotel. poor

the wifi was strong and reliable

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

were stylish - tastefully decorated and well appointed - the photos on the app don t do the pool and roof

room, good breakfast, beautiful ambience and staffs were so helpful and friendly

- the breakfast was good and the food in the hotel was excellent including room service

riad, spacious and luxurious located just at the entrance of the medina

also the best breakfast we ever had

breakfast was also extremely delicious and they have laundry services as well

the pool is not really a pool. was difficult to find via taxi coming from the bus station.

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

booked for the indoor pool but it was cold and in the restaurant area so not really usable

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

however, our suite did not have any window and it was located on top of laundry

rooftop bar and restaurant had fabulous views and the food was excellent

hotel, its a wonderful palace ,the decor, pool , hamam , every thing is wonderful, the food

fantastc building - very original and big rooms - staff - spa - restourant - very good the suggested visited

the excellent breakfast buffet

although quality not up to same standards as this hotel there was a communication issue with our laundry which

no iron and ironing board available in room. but laundry pressing service is available.

the two massages i had at the spa were both extremely good and professional

i was greeted by the bellman who immediately had me get my car and move it to front row parking in front of

excellent service, very friendly staff, great pool, clean good quality rooms with beautiful view, breakfast

breakfast was really small. only one pancake.

breakfast and service were excellent, very good green/mint tea i have picked up some tips to bring

clean,good breakfast,close to medina

friendly staff and nice breakfast on the rooftop terrace

wifi quality was very inconsistent

brilliant room service

small rooms, wifi doesn t work in the room, parking on a very narrow public street

very nice and newly improved riad, very good breakfast, nice stuff

weak wifi signal.

breakfast was very

family got a weeks worth of laundry done

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

breakfast was delicious every morning fresh, generous, and with plenty of options

good wifi

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

they also were even able to do our laundry for us

riad can arrange tours, car transfers, laundry service, recommend dining options for you

they even provided breakfast for an early morning departure

wifi intermittent. musky drain smell but to be expected in buildings of this age.

the breakfast delicious

spa facilities very poor and massage offered was not good and expensive (better quality is easy to

beautiful property, amazing pool and excellent location

they recommended a spa which we had such a relaxing time at

i had a massage and hammam at the spa , which was lovely

the breakfast is delicious, each day different local dishes

excellant common area to meet other travellers and swap travel tips on fes and morocco a kitchen -laundry

bit frustrated about the laundry service, because our clothes came back a bit smaller and a bit bleached

great wifi and they have a separate room for workers as well, which is nice

wifi was pretty good, and worked best downstairs

wifi is not working properly

also my kids (teenagers) really had funny conversations with the staff

the wifi works and the interior is nice

cockroach in out bathroom, roof terrace, it was noisy, loud phone calls in the yard, no room service in four

the room was spacious (5 beds with a loft) and the kids loved it

poor wifi. but that appears to be normal in morocco.

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way

breakfast was wonderful and made to order

good communication, good staff, breakfast was lovely plenty of choice and very clean room

breakfast was very good as the dinner at restaurant

the riad has good wifi, is beautiful,

riad with the kindest people and a great breakfast

tiles, the carved plaster, the painted ceiling, the most friendly welcome and the generous breakfast

excellent breakfast each day with a wide range of breads, fresh fruit, yoghurt, pastries, condiments, eggs

the architecture is phenomenal! the breakfast was delightful.

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and

fatima's grandmother did my laundry

thank goodness for the laundry service because i really needed it

comfortable room, great roof deck with views, wonderful breakfast

the breakfast is fresh and plentiful

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

the breakfast was very good and the place was very well located in the medina

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

really nice clean wifi location old house

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

nice room and access to the terrace for hanging out and for hanging laundry

they helped us with our laundry

the stay includes a big breakfast and they have laundry services for additional charge

could have had the housekeeper do some laundry for a small fee

and there was even on site laundry service for an additional charge - so helpful

we further asked for some laundry and were charged 20 for a small number of pieces, the explanation was that

the laundry service turned out to be exceedingly expensive - 38 euros for one small load

wifi was weak but everything else and an amazingly helpful staff made it easy to overlook.

the wifi was patchy at best and regularly failed. even the staff couldn t fix it.

wifi could have been better

had issues with laundry service, they damaged white linen clothes

had some laundry done by staff for reasonable price

the owner offered us free laundry, to which i thought was nice

yet being charged $55 for a quarter load of laundry (if even that) was pretty much a slap in the face from what

superb breakfast

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the

wifi a little eratic

delicious food for breakfast and dinner

we loved the breakfast!

wifi is not good in some area of the room.

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

the breakfast is what i'd call a

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

is shortage in the room service take time if u ask something also the room in my room was not working so if i

right next to the medina and when you have breakfast and dinner, you are overlooking the city

great location. very friendly staff. wonderful breakfast. beautiful building.

breakfast was good and the pool on the roof was lovely

the breakfast is super

clean comfortable room, great location, excellent breakfast and lovely staff

breakfast was exceptional

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

breakfast was perfect

the breakfast did take a little bit long, but otherwise no remarks at all

laundry service is available for 10 with unlimited clothes

excellent customer service, good breakfast and laundry service was provided for a reasonable fee

riad perfectly located for medina and city centre secure free parking, friendly staff provided brilliant

very friendly and helpful perfect postion and has car parking

loved the beautiful courtyard, pool and terraces

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

breakfast and dinner were delicious

great breakfast, super helpful staff and very nice riad. highligh recommended!

wifi works well

the wifi signal was very poor and the bed was really hard

they suggested recommendations for the city and the breakfast is great as well

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

the room is wide enough for a family with two kids

everything was fine, the host was so caring and the breakfast was delicious

a delicious traditional breakfast

breakfast

the breakfast was very good and made with home made love

we were served breakfast every morning, at the hour of our choosing

breakfast was fine but would have been nice to have some more options and for it to arrive on time

good breakfast every day with a lovely view of the medina from the terrace

he also prepared breakfast for us early in the morning since we had to check-out very early to catch the first

the necessary amenities were as advertised, with good hot water, clean rooms, and good wifi

amazing place, great host, delicious breakfast, great location.

the breakfast was really good, and on the

the hotel did our laundry

they also helped do our laundry and assisted with ensuring we could navigate the medina

(guided tours, laundry service, massage, restaurant etc)

i had given my clothes for laundry since we were backpacking across morocco, the clothes were washed, pressed

because we booked the hammam spa and massage, we were provided with rubber slippers and spa robes

the staff did some laundry for me seems like the women work super

we arranged a tour to the sahara from here, got massages and had our laundry done

wifi wasn't very good in our room.

the room i stayed in had a lot of space and an ac which are big must haves for me

the rooms were clean and comfortable, breakfast was good and the location was also ideal

they also have laundry service

love the fact that the room was spacious and it had a separate bathroom and laundry room

no pool and the wifi was too weak to reach the roof lounge area

the cooking at the restaurant and at breakfast is outstanding, with very refined takes on moroccan dishes and

we looked forward to our terrace breakfast every morning

we were served a delicious & fulfilling breakfast every morning & the staff was able to meet special needs

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or

the breakfast was the best that we had during our trip in morocco

wifi was not working well.

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes

they also have a sports bar that shows all the major football games

tv with channels in various languages, shower supplies, guarded parking, big outdoor swimming pool, elaborate

old city, directly below me; the ruins of the merinid tombs to the left, and the hotel swimming pool to the

the breakfast and location were fine, it's close to the old gate of medina.

and my husband loved the swimming pool of the hotel

breakfast was lovely, what a choices

loved everything but especially, the breakfast with its discovery of the day and the hammam (the traditional

care of - car transfer, guided tours, and they even opened up the kitchen early so we could have breakfast prior

location, architecture, bar staff

the palais is beautiful, quiet, very clean, delicious breakfast & food at the restaurant

problems with wifi on upper floors.

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the

they did our laundry for free

there was dust everywhere and the pool wasn t clean.

the courtyard outside was a dinning area it was beautifully laid up and breakfast was gorgeous fresh juice

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

breakfast is served at your table (so it is not a buffet) but believe me, you will not leave your

breakfast was delicious, and the atmosphere had a traditional charm

breakfast was very big and complete, the location is very nice and the terrace on top of the

very comfortable room, good breakfast and amazing staff

pd: the breakfast was amazing

shower with good water pressure and hot water, good ac, comfy bed, nice lady there with a great breakfast

we came in a quiet time when we did not see many other guests, so the pool and the ground floor restuarant

great pool area also

breakfast tasted great but was huuuuge

i like the way how they provide the breakfast in garden thank you so much

after requesting to use the inside pool they warmed it for we can use

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

privacy in the shower as walls are see through staff only speak french - spa staff in reception a little unfriendly

no wifi

i feel relieved, especially after having the spa session with amazing spa specialists for massage, filali fatima

we booked breakfast included but had to pay extra for two kids because booking

was nice ,rooms were spacious and clean stuff were helpful the pool was nice food was yummy the spa was the

parking: near apartment is a lot of parking places 6

the staff was nice. the location is nice too. my kids loved the swimming pool

parking is a few feet from the entrance and safe

secure parking for motorbikes

near to fez airport. parking.

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the parking was also good

the swimming pool was good.

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast