i asked the manager about laundry soap used

pool was closed.

room service was not done

indoor pool area is maintained in the dark

pool could have been heated as stated, the hot tub could have been in working order, and the arcade

i did find empty things on the tops of the vending machines and there was laundry left in the laundry room that

the breakfast was good but not restocked with syrup, pancake batter throughout the morning

the pool and sauna were fun

the parking lot had alot of trucks with trailers in it. made parking difficult at times.

small parking lot

they didn't have coffee or laundry facilities even tho their online said they did

probably won t stay long term again, because they don t have laundry on site, the only place i could

we had a good parking space.

noise from parking lot rather loud

could not get wifi even for my phone coverage

easy access to parking lot easy access to the building

s filthy and too many cops in parking lot and inside of building

minutes after checking into the motel, while in the parking lot, i was pulled over by a police officer

even the wifi worked properly, which seems to be a rarity

it s near the interstate and the parking lot is well lit at night.

was no laundry bag and no glasses in the bathroom

and no frills: no kleenex, no note pad, no laundry bag

would love a hot tub as well as pool.

parking lot, friendly staff, wonderful housekeeping, hot breakfast included in price,pet

plenty of parking towels at the pool good breakfast

no pool available

my kids enjoyed the muffins and cereal

advertised for an indoor pool, wasn't available, very upset 4 year old

then i checked my bank account to make sure the double charge for the pet fee was removed and it was not

very nice breakfast

i was looking for a laundry bag i'm accustomed to find but, again, this pandemic has a lot of people and

complementary self- serve laundry

pool is a bit smaller than we like and the continental breakfast was really good i just wished we

breakfast was very good

easy on/off to the interstate. food & fuel nearby. friendly staff, well lit parking.

hallways, the laundry room, and outside areas were noticeably dirty

my room was adjacent to the side door and guest laundry room, thug type outside

the complimentary breakfast was good

breakfast was minimal

breakfast was typical american which most would say was a great spread

i had to pay extra for laundry services.

my son jason graves stayed there, he said there was no breakfast..

breakfast was good and they were nice! good beans orange juice & apple

pet fee $15 daily

didn't like the continental breakfast like something a little a little bit better than that cereal milk or

- laundry facilities

pool ambiance was nice at night with groups of people having a good time and were able to stay

if they can provide breakfast for repeated guests it would have been good.

) pool facing a small pond, and swaths of grass for kids to run off

wifi was better than average (for free wifi)

kitchen and guest laundry.

kitchen and guest laundry.

to navigate, plenty of parking

there was no laundry bag or coffee maker

like the rims i like that to access to the laundry facility that candy machine and the easy getting in and out

laundry room broken ice machine broken our room had a leaking sink carpet wet both days we stayed ,

bathroom could use some updating and the laundry room was out of order.

she goes to look for her in the laundry room

was a nice breakfast room and selection of items but there was a lady watching people and a sign that read no

they're wasn't any breakfast on any day of the week at all.

there was only cereal and coffee at the complimentary breakfast which was disappointing

kind of residue on the fridge, no working elevator, only ice machine was on the 3rd floor and the breakfast room

shining star here was the breakfast hostess

the breakfast and clean laundry.

the inside pool and hot tub was open as well

fantastic breakfast

we stayed over spring break so there was a lot of kids staying there

parking was a little tough but not bad

laundry was really helpful; the staff were all really friendly and polite

refreshments shop with the laundry needs a better explanation on how it works

laundry machines require use of an app because the front desk does not keep quarters & there is no

liked the laundry for guests

clean and comfortable. need to get the outside doors working. liked the laundry room.

i came in the room smelled like wet laundry

no kleenex in bathrooms, kitchen had no soap for cleaning dishes and silver ware

the rooms were nice. having a kitchen, refrigerator & stove is wonderful.

nice and clean great breakfast.

$75 pet fee that isn t disclosed until check in, when there are no other options

the cost at the bar was very expensive

breakfast, again one person in the morning having to do the front desk and the bar area

if i had to be picky ... the pool was freezing. but it is winter.

indoor pool had some mildew on the ceiling by the entrance that needs attention.

pool under construction and wasn?t long steed

the bar was good and stays open until 2 for adults

breakfast was good

nice parking area, easy check-in, quite, very clean aside from the sheets on the pull out bed.

75 dollar pet fee

i absolutely loved the breakfast

breakfast awesome

the only actual ramp down for wheelchairs is the front door to the parking lot

the breakfast options were great!

got the hotel to enjoy the pool and hot tub only to find out it was closed due to maintenance problem

i enjoyed the breakfast and sundry

the swimming pool was colder than i had expected.

location and free parking

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

the pool and hot tub area looked super clean and inviting but we for once did not even bring a suit

good location, plenty of parking, and not too busy. the staff were very nice & friendly.

super comfortable, brand new building, cleanest hotel i ve seen in a while, clean laundry facilities

other than the laundry experience was great

laundry not mathing right, 30 minute wash & 2 hour dry

the lady helped me do the laundry.

was guest laundry but you had to pay $2

clean,pool,gym,breakfast,staff

really like everything we had a great time my kids had a great time the pools they love the pools, don't know

my kids were very disappointed

pool was a little cold but the kids loved it.

also, parking was very limited

plenty of parking and located next to several restaurants and a shopping center

great helpful staff. clean pool. good breakfast.

parking lot was fairly small, staff wasn t rude or anything just not very friendly and she spoke

liked having the back entrance and parking lot to enter the building.

breakfast, pool, price, free wifi

dirty laundry room

free laundry room use, a wonderful breakfast buffet with the best service--super clean

the people, the happy hour, the pool, complimentary laundry.

the kitchen had all the usable silverware and dishes

breakfast didn't start until 7:30 am. that's bad for people that have to be at work at 8am.

room was under the laundry. the washing machine was loud.

free laundry machines,24/7 coffee, lending locker for toaster ovens,blender, crock pots, and board games

pet friendly room, king one bedroom suite

liked how the room was very clean, big and the kitchen area

room which was clean and had a mini kitchen complete with full size refrigerator, cook top, microwave,toaster,

good breakfast. staff was especially efficient & friendly.

we also loved the fact that breakfast is provided and so is free wifi

beautiful place! great staff. wonderful breakfast and pool! highly recommend!

my room was clean, bed was comfortable, shower was big. liked the gym and indoor pool.

breakfast was

with perfectly crisp bacon or little omelets, lovely warm pool, great exercise facility and laundry

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

the pool was clean and they kept it up so nicely mannered

comfortable, accommodating, close to everything, laundry, pool, breakfast, coffee and tea in the lobby, bar in

there was a kitchen and just about anything else we could have needed/wanted

were sorry there was no breakfast this time due to covid, it had always been great in the past, but we understand

this hotel was super clean and staff so very friendly. great hot breakfast with good selection.

room and bed, quality linens, nice breakfast, great pool & spa, clean facility, and helpful staff

the breakfast, pool and hot tub.

said there was a fitness center months ago when we booked and when we arrived nope

nice kitchen and separate room for those who want to watch late night tv

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

our stay they were renovating, but it was just a minor inconvenience for parking and getting to the pool

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

only thing i didn t like was temperature of the pool water wasn t as warm as it should have been for a heated

clean room. quiet stay in a good location. free parking

to get wifi, hallways smelled of smoke, vending machines didn't work, air conditioning was off and on as

i believe it was a pet room and i had to keep my shoes on the entire stay due to the stained carpet

- good ac - nice tv plenty of channels - frig and microwave - quiet - comfortable bed - large parking and

non-smoking room with stale smoke and body odor

no eggs. would have been better breakfast with eggs

wish there were banana for breakfast

good breakfast items. very clean. great tub. fresh fruit. easy thermostat.

the continental breakfast was good.

my son can’t have sugar before his-appointment and they had biscuits and gravy for breakfast that for me was

no laundry facility however

than 2 towels and were told by really nice staff that they didn't have any more/ nobody to do laundry

location, staff, gym

i liked the gym and the fact that i could get water refills

same breakfast every time i stay. the gym room is really small.

breakfast

did not like the fact that it was a pet-friendly hotel and i was not clearly informed

breakfast was superb and not basic and gross

pet fee was quite high.

only thing i would have changed was the 10am sunday breakfast cutoff

one of my kids spilled some eggs and she made a big deal out of it, said

breakfast was good but could be better

my kids felt so comfortable and loved breakfast and the pool

my kids felt so comfortable and loved breakfast and the pool

my kids felt so comfortable and loved breakfast and the pool

there was no signage nor communication, nor process about what to do with dirty laundry or full trash bags

went down to the bar and the staff made it like i was home siiting just having a beer great stay

the bar was excellent

had a street facing room with a bar and nightclub right across the street, at night when they turn their roof

the hotel even had a nice gym with machines and some free weights along with a filtered water bottle fountain

location in old town and cooking facilities and laundry

there was also a full pay laundry on each floor

great location. nice friendly helpful staff. good laundry.

need to pay extra for laundry need to pay extra for breakfast no bus or taxi for the airport from the hotel

they had old pictures and actual pieces from the early to mid-1900s great laundry

the hotel shuttle doesn't go to the airport.

breakfast was very good.

location was easy to find. enjoyed the gym. close to other restaurants.

good complimentary breakfast

so i told the front desk to get room service to do my room as soon as they got in because i knew i would be

see above. there was no valet or apparent shuttle service.

bar was nice, clean

bar was excellent and so was the breakfast staff

every thing was grate be side's room service

promptness of room service was excellent

my kids loved the pool and we can t wait to come back

the breakfast and happy hour were generous and

pets

every thing was nice, even had an early check in and late check out. breakfast was delicious.

evening kick backs and the breakfast

wifi appeared to be down the entire length of my stay which made it impossible to work

breakfast exceeded my expectation and the overall scenery, because my family took a lot of pictures

nice having pool , gym and jacuzzi to enjoy

wifi was poor

pricey breakfast for what was being offered.

friendly staff, nice facilities, laundry,cozybar, outdoor patio, free parking

laundry room was good

pool was warm

staff were great, kids enjoyed the pool

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

laundry facilities in the room were also convenient

in-room kitchen and laundry facilities were a lifesaver

a kitchen and laundry in the apartment was so convenient

my wife and i, cooked most of our meals there at the room and were able to do our laundry there in the room as

the apartment was a good size (two bed, two bath) and included a full kitchen and laundry

also, there is no breakfast like advertised or laundry facilities

location the property could be anything but kitchen closed, bar closed, laundry closed room was fine

i had to take them to the laundry and wash them myself

there was laundry facilities on website, but we were told that someone had kicked in the machines some time

laundry services and the room was super muggy

staff was friendly and they have a laundry room that made life much easier for us

staff was very nice. i liked that they had laundry facility at no charge.

laundry room smelled moldy

no soap for laundry machine and nov soap for kitchen

laundry is right down the hall and clean with a very fair price

however if you have the means to go to a store there is a dollar tree up the road to buy laundry soap or anything

location & free laundry

great prices and laundry room free for guests

loved how clean the hotel was and the best feature was the free laundry since i stayed there for 14 days

location and outdoor grill and fire pit. free laundry facilities for guests.

i told her i need to do laundry she gave me the perfect room right across the laundry room

my stay ended up lasting longer than expected and was grateful for the laundry facility

dirty hallways, pool was trashy, laundry facilities out of order, 1 ice machine in hotel

laundry facilities were inconvenient and had to take 2 separate elevators to get there

think the hotel is okay, but i was traveling for 10 hours with my husband and two kids

are thin, also my room was next to the laundry room and one guest decided to have a loud conversation at 2am

laundry area was clean

staff was friendly and helpful..rooms were clean..i did laundry here..great for the price

is excellent, good parking, very friendly staff, very clean and updated facilities

not really. but more breakfast choices would be great.

3) free: the laundry room has multiple washers/dryers, all free

location, friendly staff, clean rooms and common areas, on-site laundry!

i love the rooms the employees are very helpful and nice free laundry rooms are very big!

laundry room kept clean and in working order

carpet around the window/air conditioner extending to under the bed was wet and made the room smell

great stay and complimentary laundry facilities

rooms are clean, spacious. room service is great

the room service food was amazing, pricey but worth it not to fight the crowds

the only small issue we have ever had was a single bar manager that contradicted another employee for letting

swimming pool and spa were closed for renovation

pool & hot tub could be open earlier than 10 am

over charged for the pet fee

i met my family there & they we all liked the breakfast

think everything was perfect wish the spa tub by the pool would have been open

only thing i wish is a that the pool area was open longer but it's really not a negative

the plastic laundry bag the clerk gave me tore in half as i was putting clothes into it

the indoor pool was too cold to swim in.

the parking

room was clean the beds and pillows were comfy great water pressure in the shower, really good breakfast

pool was too warm

booked here mainly because it has an indoor pool, however, the water was way too cold to swim in

in is easy, staff is friendly, price is affordable, hotel is super quiet, great location and breakfast is

well maintained! great breakfast! and our room had a lovely lake view!

breakfast was hot

the pool was extremely cold too

easy access to all the eating and shopping spots, the motel itself was easy to access, it has a laundry area

cleanliness, location, pet friendly.

clean, easy, pet friendly.

pet friendly and close to area of interest

to making the reservation, there was no mention that the basement had flooded and there was no wifi available

rooms, bathrooms & fitness center

awkward to return to webb rd from here. need to connect to marriot parking lot to facilitate.

one of the best things was that they had gluten free bagels as part of the delicious breakfast

breakfast could have been a lil more fulfilling

the pool and hot tub were both functional and no current restrictions due to covid

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

was an event at the hotel not enough parking hard to park at restaurant which was a good walking distance to

the gym and indoor pool looked tempting, but we didn't have a chance to utilize them

were fixing and elevator early in the morning that kept me up but thankfully my kids slept through it

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

trash and laundry hanging on patios and siding completely gone in parts

complex and a hotel in one, kids that lives there put rocks in the pool and they had to close it, laundry was

like all the people hanging around, the laundry hanging everyware, very uncomfortable feeling and not feeling

we had to do a load of laundry, and in the laundry room, it tells you to see the front desk for change and they

the laundry facility wasnt working

it was cheap. pet friendly.

no issues with security, finding room, or parking

price, good parking. can tell it was a nice place when it first opened.

all my stuff neatly put away and organized just the way i like my things to be, there was ample parking as they

self laundry service

no laundry

loud noises from laundry room

didn t like that the hotel didn t have laundry facilities

gravy was runny watery and the potatoes were soggy the door to the pool the card key lock was missing you could

it showed a pool and an on-site laundry for guests

laundry doesn't work

the laundry didn't work and i paid for it without refund

the pool and location

was for pool and the pool was not usable

nice and the laundry facilities are complementary they also have a cupboard with sandwiches ice cream and soda

the free laundry was a life saver since we are traveling with a newborn

laundry, etc available resources

they have a laundry room where you can buy the soap & wash and dry for free

free laundry

very bright lights in the parking lot shining in the windows at night

did not like that it was advertised that there was a inside heated pool but when we got there it was closed

pool was small

the breakfast was not refreshed. food was cold and there was barely any more left at 7 am.

it had a nice pool and the room were clean and nice.

they said towels were in laundry and to check back in a couple of hours

good breakfast.

gym and pool were closed for renovations, but when i made reservation it wasn t mentioned at all

the only issues that i experienced is the picture of the pool is a little deceiving

s furnished very well, has great amenities, has a great breakfast, and was very clean

the hotel doesn't provide anything for your kitchen, so you'll have to bring your own pots, pans, dish soap,

the wifi isn't strong at all

kitchen utensils, pots and pans etc

the availability of a smoking room with two beds and a kitchenette is a huge plus

the availability of a smoking room with two beds and a kitchenette is a huge plus

but they told me ut was to late in the damn day to get any even tho they were right in the laundry room so i'm

laundry room, is too small for any use.

the laundry room was out of order

pool , and great value, was the main reason i booked a stay at this property, now knowing its a

the pool was clean as well and offered a fun time

well the pool was outside; however, it was still winter like conditions so the pool could be inside the

in a bad part of town, nearly all the rooms were empty, the parking lot has grass growing in it

my room was nice and while i was hoping to take a dip outside, the pool was unfortunately closed

it was clean and tidy. bed was comfortable quite and parking lot was well lit .

very nice and clean hotel, good breakfast, delicious fresh yogurt from the farm

room was very nice staff very friendly the dryer needs work for guest laundry but when it didnt work properly

clean sheets in the shower curtain to which paula replied no as the person before her did not do laundry

the dryer for laundry does not dry

i also wish the laundry services were available longer

no breakfast. vending machines didn't work either. had to wait till morning to do laundry

several amenities like laundry and access to computer in lobby not working

they had roll of quarters available for laundry. the laundry room was clean and working great.

went to due my laundry and no soap in the soap dispenser machine

the laundry is expensive at 3$ load

pot didn't work and ask for 4 am wake up because our flight was at 6 & no breakfast that was included sad sad

laundry facilities were adequate

was clean, easy to get to, the hotel staff was sweet, the pool/hot tub were clean/good shape, comfy beds

complimentary breakfast was delicious

the breakfast was wonderful. the hot tub and pool were great.

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

kids, being able to swim is high on the list when selecting a place to stay

say you have free wifi

we liked the layout of the room. breakfast was great. beautiful hotel for sure!

i usually like to leave a bathroom light on at night for kids and crack the door

staff was very hateful to the kids and followed us around the hotel

stains on bed skirt ,pool was not available, there wasn t a guest laundry room like it said

close to stores and restaurants free laundry in hotel

there were no laundry facilities on site so we had to go to a laundromat

pool and hot tub after a 10 hr drive

the eggs at breakfast were cold.

there s leisure amenities available and onsite laundry facilities which were appreciated

offer an arcarde and on site laundry but will not give you quarters or have a quarter machine

wifi is terrible

wifi excellent, non existent in my room near lobby, talk to other guests having same problem

noisy but not too bad after the weekend passed. wifi rairly worked in out room

i assume theft is a common issue with these younger inner city kids

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i was there to watch my grandson bowl and they had and excellent time in the pool

the wifi kept cutting off.

who repeatedly stomped from one end of the room to the other, over and over and over and over breakfast was

the breakfast was excellent

hotel was very accommodating & shuttle us from & to airport

there was a laundry room available

no change machine for the laundry and the non-caring desk guy didn't have any change

we all loved the breakfast options

pool was closed for maintenance. bath tub water spout was not working properly.

excellent breakfast

didn t like that it didn t have a laundry room

beds and no laundry room. softball tourneys need laundry room.

so close to the airport you could walk if you wanted to but why when there is a shuttle

although i didn t stay long enough to use the restaurant and bar this trip, i have in the past

even though it was 9:45 pm the restaurant graciously prepared our room service order quickly and with a friendly

loud cars in parking lot

i rented a room w/kitchen to be able to have coffee/cook

people smoking at all entrances and not just cigarettes

ants in room ....room smelled..not enough handicap parking..

parking is tight when rooms full, but area is good

pool was really nice and clean

easy in, plenty of parking, and braum's close by

not enough coffee at breakfast.

breakfast was bland.

too much trash in the parking area

we traveled with our dog and when reserving the room the website said it was pet friendly and they did let

no pool ud83dude14

enjoyed good parking

would say i did not like anything there except for the parking as there was plenty of it because they had very

kids loved that the pool was just their size.

no bath tub in room just a stand up shower, no spa in the pool area,

had a smoking room

maker was awkwardly stored and not very convenient to use, but coffee at the breakfast room was almost as easy

pets and smoking odor very strong

it was nice and clean and the breakfast was nice.

minor quibble - indoor pool was cold

recommend parking out of the building's shadow or along the sides to

front desk clerk worked at picking up towels in the pool area and was very friendly

staff was very friendly, good hot breakfast

when booking rooms i look for breakfast and a pool for my kids

breakfast was great

delicious breakfast. staff very friendly. quiet..

clean, comfortable and breakfast was great

was extremely rude and never gave information about wifi or anything included in the stay, key card didn t