i pin pointed to the towel which my only guess is from the laundry place

just wish they had some laundry facilities

staff, great location, easy to find, tones of parking in the rear parking area, clean, good wifi, fuel station

location is excellent if you wish to go to the baths theatre or just be in the center of town, parking is not

ideal location and parking facilities

they don't send their laundry to laundriate so the bedding and towels look like mops

well equipped kitchen facilities

pub next door that served nice food and off road parking

the bed was very comfy and there was a good clean kitchen had i needed to use it.

the wifi was practically non existent i thought 40 a night for 1 person was a bit expensive.

as they turned around to cater for the next wedding, had to squeeze past housekeeping trolleys, laundry, rubbish

good location. easy access to town. parking.

bar, per se

extremely comfortable night, parking on site

sorry crying kids next door to hour room

bed was very comfortable and laundry clean. breakfast.

314 significantly noisy through the day and night, sounds as though a boiler room / laundry / kitchen is underneath

and for a top quality family hotel this was sadly disappointing games room be ideal for older kids

ensured we knew to register our vehicle for free car parking

to the pool could have been better signposted

lots of parking space although busy times may well be different

the staff on reception and in the bar were exceptional friendly, welcoming and very helpful

good food and bar and restaurant area

a bit of confusion over breakfast prices we thought with breakfast included in the price that meant all types

the continental breakfast is served to a very high standard by very courteous staff.

ideally located for us, great sized rooms, relaxed bar and great restaurant

bar and restaurant excellent

breakfast and location excellent

also didn't like the fact when i booked i told them we needed to use the ev charger

particularly the gentleman behind the bar who welcomed us and showed us to our room

massive room, huge bed, warm and cosy place, amazing staff, fast wifi nothing to fault !!

food was great, plenty of choice both at dinner and breakfast, the bar was busy in the evening but service was

room was very cold and was next to a laundry room where a man kept walking back and forth past our window pushing

the bar meals are best avoided. overpriced, tiny portions. poorly prepared.

staff were exceptionally attentive right through our stay from reception to bar to restaurant

d the phone in the room wasn’t working so i had to traipse back to reception with tired kids plus bags)

was dirty, curtains filthy, carpet dirty, cups dirty, no room service or towel replenishment including tess

though above the laundry room perhaps

gym is always a positive when working away

the grounds, golf course and location

beautiful hotel, gorgeous comfortable rooms and facilities - fabulous pool and jacuzzi - wonderful breakfast

peaceful stay with lovely outdoor space restaurant food was delicious clean & comfortable rooms gym & spa great

house keeping was due to bring this to us when delivery of laundry received but never arrived

hardly any space to hang things, as it was already half full of extra towel and hairdryer and laundry admin

at night, loads of banging at 3am, presume it was someone doing the laundry or something

no laundry.

no laundry arranged when i pushed them they took 3 days to finish one bag.

private parking

on site parking. good hospitality. pleasant gardens. smart rooms.

grounds, not forgetting the great staff consisting of courtney who was doing front of house, bar and dining room

hotel in beautiful grounds with plenty of parking

slightly surprised to come back shortly before 10pm to find the bar closed, as we fancied a nightcap

amazing breakfast

no response to phone calls to reception or room service

clean, comfortable and the staff where lovely. great breakfast and the service was a1

the breakfast was very good especially the choice of fruits and juices

better options in bar to sit after meal

the laundry service was very welcome

it also has gated parking

secure parking, spacious rooms and strong wifi

bed beautiful back area to sit in plus a mini bar secure onsite parking friendly hosts good wifi walking distance

comfortable bed, great wifi and the couple who run it are really nice people

during my stay, i observed hotel staff doing laundry directly in the reception area, which did not create a

staff parking across 2 disabled bays, even when i mentioned it on reception was told it was laundry delivery

in looks like laundry

even offering a full laundry service for 5 per load

due to the rainy weather i needed laundry overnite and they did it with best smell ever after the washing

arrival the first floor was littered with dirty laundry

in room 19 which behind it is a court yard with the used laundry is kept was woken up at about 6 30 am with

was able to stay with my pet

had to pay extra for breakfast

staff :- excellent breakfast :- excellent room :- very comfortable

bar, early morning laundry collection which was noisy but they kindly changed our room for us

are a bit dated and can be doing with an upgrade even the pet friendly rooms my dog does love a bit luxury too

good gym facilities that open at a sensible time for those of us staying away for business

i expect the cost included the pool and gym which we didn't want

no room service menu or any information in the room

two pillows each one soft and one hard on each bed but my concern is this increases the amount of laundry

excellent location nice hotel early check in

brilliant stay me n the kids loved it staff so friendly room was clean and all ready breakfast was amazing defo

breakfast was excellent

property was clean and very friendly with helpful staff, there was myself with my three kids in one room and

laundry in pur room from previous occupant, broken fire sign outside room presenting a hazard to us

5am the lorry started emptying the containers and an hour later another laundry lorry came and been banging

the gym

wifi didnt work, i called up and the receptionist said it was working for him but he would check

staff , bedroom , bar . food quality .

great hosts and breakfast was above and beyond

breakfast was ace with good chats and laughter with the host

room was warm comfy and clean with t/v and wifi

breakfast excellent with homemade bread nothing was to much trouble can't wait to

very welcoming, lovely surroundings, clean & lovely breakfast !

we were situated on the ground floor close to their laundry room (another good available facility), surroundings

property was very efficient fantastic large powerful shower in studio apartment 16 great having laundry facility

good to have a seating/cooking area when staying with kids

kitchen was well equipped with everything you needed

vent in the kitchen to keeps the apartment nice and ventilated removing excess moisture, is a bit noisy

with bottle water supplies, iron, hair dryer, shampoo, body wash all supplies if you need them, laundry service

way to much laundry scent on the sheets and pillows

breakfast and wifi great, location for the theatre

free parking offered a short walk away

evening meal excellent, good breakfast choice and good quality

laundry smelt funny, rooms were small and location was a bit out of the way, there was also some

nice room, good wifi.

lounge and bar in same area.. with sky sports

free parking and wifi. bedroom rather minimalist.

good free wifi

no 'real' coffee at breakfast. dining room used as a laundry.

and tidy, love the check in procedure, can book late in the afternoon, location is great, parking not a problem

great little bar and a very good breakfast at a really reasonable price

property was brilliant very easy to access using codes to get to room where key was located with early check in

lovely bar downstairs

a room directly across the corridor from the laundry room, staff arrived at 6

the in room spa facilities were amazing.

is that the flooring inside the shower was very slippery and i did almost slip so didnt let my kids use the

room service more on menu.

the room was stunning! it was a spa suit and it was incredible the bar and restaurant are lovely

room was very nice, we ordered one of the best rooms, but it was next to the laundry room which could be disturbing

we followed hotel instructions on how and were to leave dirty laundry each day, and yet upon returning to our

there were plenty of nice toiletries (the white company) and tea an coffee and even a very large bar of chocolate

having wifi was great

food menus. interior decor. especially the happy , obliging staff. safe parking.

and the view from the window was three laundry containers so the bedding didn't appear to be being stored in

the room was at the back of the hotel overlooking what looked like a laundry or rubbish crate!!

only thing we were disappointed with we could not get a drink in the bar at midnight , but we have done previous

we knew we would be out all day so needing a phone near the bed to keep us in contact with our kids was important

lovely staff brilliant very friendly helpful and professional, bar service great good value for

secure car parking, decent wifi

gym is 24hrs and breakfast starts nice and early

must of been a football tournament as the kids was in and out the gym at silly o clock and running up and down

the gym is pretty small but it got the job done

staff behind reception were really friendly and helpful with kids

, which had a few luxury ie slippers & bath robes , bathroom toiletries free water , tv , free wifi , the bed

it would have been good to have room service

food was exceptional and so was the service including room service.

wifi worked well

it has great parking facilities, a bar, restaurant and conference facilities

building, very thin walls, no laundry facilities, no heating

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

slightly high bar prices

bar was very reasonbly priced and tended to all our needs

good free parking at rear of hotel

dirty laundry in corridors all night and still there in the morning

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

no air con, no fan, no laundry service and expensive

photos are of the laundry that where in the corridors when i checked in on saturday

maybe also the breakfast could be included in the price of the room or

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

restaurant at the other side of the car park was great for the kids with a large soft-play area

wifi was patchy

excellent bar and grill menu

good parking area

bathroom & wifi good, no issues getting in late at night

the free parking was a bonus too

the wifi speed.

staff, room , public spaces, buffet bar is a great idea

ample parking and the breakfast option is v well catered for

hour complimentary breakfast has set the bar that i will judge all future hotels by

it has a great little bar attached to the hotel

breakfast room well stocked.

cages of dirty laundry in the corridor accessing the room

my pet had a nice green area to take a constitutional and was allowed in the carpeted bar area which was

arrived sunday evening and invited to order dinner swiftly as kitchen was closing soon

a very long journey this hotel was perfect - luzurious, delicious food (order the room service burger

lovely open area for parking with no worries and is very secure