are comfortable, quiet aircon, self-service laundry, helpful staff, good breakfast with variations every day,

clean and tidy; guest laundry facilities; location was excellent

a nice clean guest laundry too

to downtown and beach, good choice for breakfast, laundry facilities which were an unexpected bonus in our 3

the room, facilities (there is a coin laundry available), breakfast, staff amazing

the gym is not good, almost no equipment

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

safety hot tub pool cleanliness location staff starbucks

perfect location. great staff. great pool.

terrible wifi. no cell service in my room.

very beautiful hotel. staff exceptionally helpful. pool and gym space great. laundry very clean.

loved the cookies, access to breakfast even after service time completed in the cafe area, laundry on site to

laundry room was fantastic to

guest laundry and a starbucks to get a decent coffee were a very nice touch

laundry room was a useful option but wish it didn t cost so much for the detergent & to use the

the pool was big enough and warm enough to be good fun for kids

the kids loved the pool (although it was a bit small)

no room service.

wifi in the room didn't work for the whole stay. bad experience.

concierge, caitlyn front desk, restaurant, bar and parking attendants all extremely helpful and efficient

perfect location, helpful staff, pet friendly

room service food is mediocre at best

room service after 3pm despite having printed menus stating otherwise

parking and room service prices were expensive.

food at the poolside restaurant could definitely be improved

location,friendly staff rooms were clean but no laundry facility some view of the beach which was very close to

hotel s laundry right outside where we stayed

the very small bathroom and no laundry facilities.

would have liked laundry facility the room was a bit dated

i reserved the suite and when the kids opened the door they said the room was better than the disneyland hotel

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

also upon check in i was given a laundry basket to help carry my luggage to my room

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time

staff were great. early check in was a bonus. also bag storage on last day in usa was helpful.

rooms were clean and my kids enjoyed it

the website mentions a spa, however, no spa services were even available

free wifi a big plus

kids really enjoyed the proximity to santa monica pier and the rides

kids really enjoyed the proximity to santa monica pier and the rides

also, the spa area was very nice

small bathroom room nearby elevator no breakfast no express laundry no arabic tv channel

being next to the laundry chute.

noisy laundry chute when the cleaning staff dumped linen from the rooms above.

my first room was next to the laundry chute which crashed and banged about every 15-20 minutes

the restaurant was great for breakfast

our room service was cold when it arrived as well

wifi didn t work

first night we got in bit late and did dinner in the bar area, rather than going out

the price for the room is really high, other things like parking, breakfast or wifi are not included and are

no room service

changed rooms three times, balcony door wouldn t lock, laundry not collected, no water available in the gym

the pool was small and busy, no chairs or room available to lay out.

she even let us do a late check out, we ended up not needing it but the fact that it was available made it even

location staff at the bar and the valet was just correct a bit to expensive for what you get

covid was excessive, considering all those measures should have been taken care of as part of the room service

then i was shocked because the price of laundry was 275$ which is in fact cost more than the clothes itself

laundry available at the apartment

comfortable, the bath was amazing (it was almost like a hot tub with the water jets) and the kitchen was

the heated pool and spa were an amazing feature

bed extra comfy . kitchen super clean

the pool, the view, the beach and the restaurants and room service all 5 stars

piano bar with fireplaces in the lobby gave a romantic and cozy vibe

not that keen on the inside area of breakfast space

it was overcrowded with kids

or austria which were by far superior in almost every aspect (rooms, style, food, cleanliness, spa and pool area

or something in the wall making noises all night and be prepared to be rudely awoken by the laundry vehicles

cost to get your laundry done on site, just a simple wash, is absolutely insane

the breakfast is good and the pool deck is a must - the view is gorgeous especially at sunset

wish they had better breakfast place in the hotel

service was lengthy in dining room for breakfast on sunday

laundry facility would be a plus

there was no laundry facilities.

rooms at every charming and the kitchenette was a nice bonuses

wifi works well

wifi is excellent and it s simply the best value hotel for money in the area

the entire week we stayed there, we had to ride a service elevator together with carts of dirty laundry and food

the gym is an inside/outside set-up and has everything you could want/need - fantastic

a demonstration about pay outside the hotel at 7am on our first morning which woke up our kids reinforced that

walk or have a shuttle take you there which i didn't mind but can be a concern for families with kids and those

wifi charge of $10 a day for a hotel as expensive as this is offensive

the laundry is also out of service and there aren t any close by, you need to drive 10mins away

the laundry was broken while i was there and was not fixed for multiple weeks

beach and shopping street and rooms spacious , they have coffee maker and kitchen and downstairs laundry room

apartment had a bad smell, like dirty carpet or dirty laundry smell, there was no ac, in my opinion they should

it is quiet and there is a laundry room to wash clothes

price for the room mini bar dry cleaning and valet parking other than that it's an excellent

gym is dark and windowless

we enjoyed family time in the city with our adult kids for a celebration

gym dark and very small.

there was no fridge to use for the kids.

bad wifi

very spacious room, excellent bed, well equipped kitchen/dining and 2 walk in closets

the small kitchen in the room was a real bonus, rooms are very large

the wifi is low-security

my man we took a king studio and were thrilled, kitchen also great

wish it had onsite laundry facility

room was right at the front of the hotel so there was a lot of noise from reception and the laundry room opposite

laundry shop is just 8mins walking distance

:) you could find restaurant, cafe , supermarket and self laundry within walking distance

the wifi was terrible during our stay

no laundry room either which would have been really useful

laundry, dinner service, etc

05:40 the laundry truck pulls up and the next 15 min

additionally, the gym was well-equipped and provided a great workout experience

liked the amenities on offer for what was a pretty cheap hotel for the area, a very early check in was provided

my kids were exhausted and it was a little alien to us the neighbourhood so my kids were scared

breakfast included is a warm drink and pastry

position is 1 minute from venice beach and breakfast is delicious at a nearby bakery

including 1 complimentary loaf, olive oil, za atar salt and an abundance of teas within the kitchen of the

breakfast was not delivered that day so we missed out on it

there were laundry facilities on site and there is an awesome ale

perfect location, great staff, nice facilities including laundry room

laundry machines are cheap

in-house laundry room which

laundry sevice on ground floor

roof top was nicely set up for kids & adults with grill & laundry ( in separate area of roof top) it s a

location - good restaurants locally, roof top terrace, laundry room very good kitchen

added bonus of having a pay laundry in building, 2 washers and 2 dryers with pay wash powder dispenser

the laundry facilities (a washing machine and dryer) are very useful, but be sure to bring plenty of

parking 7min outside the location laundry machine accepts quarters only and does not have soap/washing

no laundry facility for guest to use

free wifi and free parking

tight quarters in breakfast room

free parking wifi, and breakfast

free breakfast in the mornings

you can do laundry in the basement, some rooms have ocean view, i love venice beach and this was a great stay

s a laundry but you need to have the exact change & detergent to use it - not very practical if you

there is also a guest laundry in the basement and beach towels/chairs/toys to use for free

also website said onsite laundry facilities but need to walk to other property down the beach

view the kitchen in the room confort of bed the location bathroom shower is amazing the laundry

laundry was available in the hotel premises only

laundry facilities could have been more convenient

highway noise and laundry noise in morning

clean, super comfortable bed, laundry facilities were great

it has laundry facilities and they provide you with change for the machines

they also allowed us to come back to use the wifi, bathroom etc after we checked out which was great when we

everything was exceptional proximity to beach, excitement, good wifi, food options, secure building and parking

open wiring, very old and unclean kitchen no information on the entrance, how you get into the hotel

and it s pet friendly

wifi didn t work.

), laundry room, and parking garage

within the rooms was spacious and clean with all amenities there was a shared kitchen and laundry room which

we also used the laundry very cheap and easy

the laundry machines were not working properly (we had to pay multiple times for the same load).

parking in the same building half full, laundry self-service 1,50 washing and 1,25 drying

great location, free parking, laundry and dryer. really recommend this place.

could do laundry there which was helpful when travelling

i liked being able to do my own laundry. the area is nice secure.

super nice there was laundry on site too

internet fast, free ample parking, all the facilities like laundry, drier, iron, hair dryer...

finally we had to go and i got a message later that they had found the item in their laundry room among dirty

recommend the rooms for families with small kids

no pillows, no proper blankets, we had to take some from our double bed in the other room, so our kids could

was a lovely stay, great location, nice breakfast

we loved the rooftop bar and our kids loved being so close to the basketball courts

is no laundry machine inside the hotel, you have to drive a few miles

lovely room with great view to the beach and excellent free wifi

location - on venice beach boardwalk; very nice facility - spacious with kitchenette, living room, walk-in closet

the suite includes a kitchen, pans to cook with, bowls, plates, utensils which to me was a plus since my guest

we had a kitchenette area which wasn t well equipped but as we ate out it wasn t a problem

it was like sleeping on a bunch of someone's laundry

i liked that they gave us printed useful list of restaurants/shop/laundry services etc

the staff helped us with getting a taxi and any other questions we had about where to do our laundry & questions

no laundry, no kitchen, no gym. it is basically a very good 2 stars.

we have asked for a late check out as our flight was departing at 7 pm back to germany

it doesn t have a restaurant or a laundry room

wish it had a laundry service.

pier and beyond, and lots of cycle lanes around the whole area so felt safe on the roads with kids

service was friendly and very attentive, because of covid, there was no breakfast, but pool was open with

small but convenient gym

the jacuzzi was open and well maintained and they had free laundry services so we could wash our clothes which

the on site laundry available to guests was a plus for us as we arrived to find our luggage contents drenched

free parking and free laundry

is no guest laundry facilities nor is there a rest room in the lobby

pity they do not have a laundry for guests - would be perfect

for example, with laundry i had to deliver it and pick it up at the front desk

would be better if there were laundry services available

gym good equipment.

guests could order room service at any time

pool area a little small

the laundry staff should certainly look at this

gym was closed due to restoration

next to a busy street so there was traffic noise. pool/spa area is small.

very kids-friendly and pet-friendly

great pool and helpful

no breakfast or coffee or laundry facilities on site

also, this is the only hotel i have ever stayed in where they insist on closing the bar

we were also next to the gym

the bar closed every night at 10pm, a little later would have been good.

small gym but with a gorgeous view to the garden

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

parking is tight. only one way in, one way out to busy street.

great location, small but beautiful room, light but healthy breakfast.

quiet, clean, easy parking, great coffee

laundry service not in time

air con in the public spaces was super cold, some guests in the lobby bar had blankets round them

but the restaurant was doing a change over at the time kids were hungry

was excellent ; location was very good; pool and gym were excellent; bar was very nice; patio dining tables were

lovely rooms and dining area great pool by the marina good gym

a little tight getting out and into the building also they don't have a laundry facility on site onther thing

parking lot fee, $20 per day no laundry on place

i wish they had laundry room

of laundry facilities we sent our laundry off for cleaning and it came back with an astronomical

was very delicious, and loli the lady werking their at the kitchen it so sweet, very polite such a humble helpful

hard to find the laundry and to far away.

we ate dinner at the briso bar, we had trouble getting a bartender s attention

breakfast menu was monotonous and lacked variety.

i like the location and the kitchenette in the room

breakfast menu was repetitive.

pool restaurant gym laundry all very good

hotel had guest laundry facilities welcome after a week of travelling

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

nice hotel and room was right next to bar

outdoor pool is nice and also the bar area

no coin operated laundry, didn't you make enough off the room price

really could use to have coin laundry in the facility

lack of laundry service. i would have expected a hotel like this to have this basic facility.

house keeping in the hallways, piles of laundry almost all day long. no hot tub.

gym and breakfast

coin laundry

staff was very helpful. had good amenities like laundry for guests. good breakfast.

we also enjoyed using the pool and laundry facilities

location, parking, breakfast. guest laundry is very convenient.

old, a/c not working properly, breakfast didn t have a wide selection and all plastic utensils, laundry room

a business trip they lost my shirts i gave for laundry and they caused me big troubles since the same day i had

didn't send up laundry info as promised

price of the restaurant and the laundry facility prices stopped us using these

gym was not well kept with floors you could trip on and broken equipment

loved the restaurant- room service was good as well

the wifi was very hard to connect -they have 4 options and i had to try each over and over until one

improve wifi quality.

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

no on-site laundry that can be completed same-day

the patio bar area is beautiful and comfortable

updated. clean. stylish. friendly staff. nice patio. good breakfast.

the complimentary breakfast (excellent croissant and quiche for example) was welcome

beautiful and clean. i also enjoyed the breakfast.

the room is much more spacious than expected, and comes with excellent kitchen and laundry facilities

s a studio with a kitchen and laundry

it has a small kitchen, coffee maker, table for two to have breakfast, and the best is the laundry machine and

had an allergic reaction to the laundry soap used to wash the sheets on the first night

the large rooms with kitchenette and laundry

good breakfast clean room , free parking, laundry option available

the guest laundry was scary. you have to go outside and walk through the side parking lot.

what would have improved the stay would be laundry facilities that were inside and available all hrs

tiny laundry room outside in parking area and we had to wait an hour to be able to use them

laundry entrance outside down alley.

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

was very nice, the room service was great and all personal was professional and great service

the pool area and gym are excellent features

room service was great.

gym could be brought into 21st century

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

we also had our pet with us and the hotel was extremely pet friendly

comfy bed, fast wifi, hot showers, and coffee included any time of day

drawbacks are 1) no elevator, so this is not an appropriate place to stay if you have very young kids or use a

of the restaurant and even to do a small bag of laundry are quite astronomical

smelling local toiletries with relaxing essential oils, fridge, big closet, iron / ironing board, wifi

food / view from the 17th floor, but one of rhe room we took for kids was not cleaned for one day, towels not

place and staff were awesome and they gave room service with very friendly people whom help you out

little hotel offers a lot, especially if you’re visiting kids at ucla

i washed one load of laundry and they did not spin out so i spent 5 hours drying my clothes

however we were several doors down from the staff laundry room service and the door was often open and i always

no bag for laundry, no iron in the room

i needed change (coins) to do laundry and they did not have change and

the wifi signal was very poor.

the hotel was a vibe. i really loved the pool. it felt good to finally enjoy the sun.

i really appreciated the ev outlets in the garage and the room service

picked it because it s pet friendly and we needed to evacuate from the fires

the swimming pool is not very agreeable

paid wifi not great. constantly booted me off and had to pay daily versus once.

laundry service was good thank

menu is very limited, breakfast is just ok

the amenities made things so much easier and fun, stk, room service, the gym were a plus

room service is non-existent they, don t answer the phones or pick up

be nice to have a free/continental breakfast option - the only options are drip coffee in the lobby or sit-down

no pool no laundry facilities no complimentary breakfast parking wasn t grate

usual i was assigned a room in far corner of the building across from the laundry room

laundry facility

room was abysmal, opposite the motel laundry room in a dark corner off a dark passageway

and had a small issue with the room but got sorted out so was very happy overall only main issue wifi is doesn

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

wifi was not good, not a good coffee machine,

great location, very clean, very quiet, great wifi, good service, would love to come back later!

good gym

the room also has microwave , and they have laundry room for guest so i can wash my clothes

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

gym couldn't be used, cause it's outside and it was 50 a lot of noise the hotel was under

wifi signal was nearly non-existent in the rooms

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

new property quiet location yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding

rooms, wonderful views, a privileged location next to westfield mall, an large and modern gym, the cleanliness

pool it s super cool being on the roof but it april is was far too cold even though it is said to

their fitness center is the largest gym

reception staff were rude and room service vastly overpriced. room was small for the money

the suite with full kitchen making it easy with a family to cook

room service was prompt-- not only good food but health conscious menu

excellent view. spa pools are awesome

the room,the decoration,the pool,the staff

the bathroom decor is was beautiful! i also loved suite had a full kitchen.

i had room service, which was fine, and also one meal in the restaurant--the pasta

the bed the gym the location

great atmosphere, position, decor, bar and music

i would have liked a bar or light meals available on site

the staff that included the concierge, parking valet, housekeeper, bar tenders and servers were excellent

the bar and restaurant downstairs was excellent - the staff very friendly

restaurant was closed the whole time and no room service.

there were lots of other choices as well in the area, including the restaurant and bar in the hotel

the pali hotel is also pet friendly with a skilled valet staff

wish the bar was open.

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

spa was very exclusive and a premier experience

room was comfortable and patio with fireplace and jacuzzi was very inviting and good place to have breakfast

pool wellness could be expanded unleveled in wellness as a matter of obvious beautification easy to

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

a glass of milk (for adding to tea) could only be ordered through room service and cost $8 + tip

the rooms are in great condition, the bar at the pool level is very good.

this is a big hotel they have done a good job of making it not feel big - the pool is great for lunch

was variable but too costly, the bar area only opened until 10pm which isn't late enough when on vacation, the

amazing staff. beautiful hotel. nice pool scene with great music.

they were confuse about the bill and charged me a pet fee out of nowhere

the crowd got a little rowdy for the little kids to be around

loved the hotel it was friendly staff the food was great the pool is nice and the bar is great also i would stay

the beds are crazy comfortable, we shared a suite with our kids and everyone had their own bathroom

laundry was always late

the ambiance elegant, my room was quiet and had thoughtful touches everywhere, the inroom breakfast was excellent

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy

with children and the hotel is maybe a tad too lavish for kids to fully appreciate, although the staff made them

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough

the lobby always smelt like food and the laundry takes a long time

very poor room service

loved the size of the room and snacks and mini bar were stocked with good

the location and the room itself is great,and the rooftop bar is worth recommended

wifi was very poor

the wifi connection was the bad

the wifi and the service thru the phone in reception

staff is great. bed is comfortable. i like using mosaic for pool and hang out.

they charge 20$ additional to room a service as they don t have a kitchen at the hotel so they send it over

wifi weak in the rooms

the location, layout, comfy beds, pool and hot tub area, amazing staff and bar and restaurant

the location, layout, comfy beds, pool and hot tub area, amazing staff and bar and restaurant

as we were traveling with kids, having access to a microwave was essential, so this was inconvenient

amenities (wifi, water, breakfast) unless you were a hilton member

was tasty and good size portions, although i ordered via room service

laundry was drying in public space overnight

no cot was available and 1 of our kids had to sleep on the floor

staff, excellent location, great beds, high and powerful shower, happy hour, fire pit by the pool at night

location, cleanliness, great pool, and drinks

i did kindly complain the next day about the poor room service and asked if they could comp my parking ($50)

only room service and long time to wait for the

the pool is small, and often closed for private functions.

the pool is not heated

food we had in room service for was not impressive at all

only outdoor pool, indoor spa would of been nice

the bath towel lacks quality control. it is from the laundry department issue.

no laundry service etc

not have laundry service available for traveling families

the gym is excellent: well-equipped and spacious

kids running around in the hallways.

room lovely bed, pool and fitness room excellent right by the metro station

location, restaurants, gym, rooftop, cleanliness, friendly staff

as a guest, having to reserve and pay for poolside tables and competing with non guests for pool space

the gym ran out of wipes and cups

deck and pool location close to family

bed bugs, not good. fitness center and laundry should be moved to higher floors.

lied to me about laundry i asked them about laundry bill they didn t tell me and deducted from credit card 3

i love the amenities, huge rooms, laundry, hot tub, gym.

no free bottled water no disposable laundry bag

laundry under renovation

the bar prices are very high but that would be the only negative

the gym is pretty small, it could use some more equipment or just replace some of the running trails

there is no microwave in the bedroom. it helps a lot when you are traveling with kids.

the breakfast

didn't eat breakfast there

laundry facilities.

laundry room needs casual cleaning for machines, was dirty inside with hair and clothes fiber

fitness center guest laundry was a good bonus

in addition to free wifi, there's also an ethernet cable connection in the room, plus there is a business center

rooms are large, wifi works well, modern gym (with personal tv's) and pool are cool

don t be too cool to miss the pool

was no tea and coffee facilities and the inability to get a late night tea or coffee if the kitchen is closed

pool could get busy and room service was average

room service ridiculously overpriced (35$ for a noodle soup)

kids in the pool drive me nuts when their shrill screams echo off the concrete walls and the

had my laundry done unfortunately the service did not reach my expectations

very nice rooms; delicious breakfast

nothing to dislike bar everything you touch costs dearly

did not like the swimming pool are , the spa & fitness

2 floor fitness center did not have a rowing machine. pool open until 5:00