wifi is not working in the room

wifi was a bit hit and miss

nice small bar where they served breakfast

lovely little bar which was convenient

only the wifi wasn't

laundry service listed on facilities and no laundry service available

bad wifi, no elevator and we can hear the room next door

a kettle would be useful in the kitchen

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

no wifi . no proper bathroom equipment such as toilet paper and shampoo

reluctant to offer an iron and ironing board. no laundry service

location is perfect but the roof bar only opens in the height of summer

access to the rooftop bar area was closed

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

although it would have been better if i could have sampled the rooftop terrace and bar as unfortunately this

location, comfy beds, hospitable welcome from owner,attention to detail,wifi super fast!!!.

the wifi was really good, for those who dont know, internet in spain is very hit and miss

wifi didn't work in my room at all

i didn't get the wifi password because i thought more questions maybe will bother her more

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

so modern and an amazing view of the golf course and mountains in the background

great room, really nice pool. bar and food service was great. excellent breakfasts.

my room overlooked the golf course, the bed is extremely comfortable and huge, i nearly lost my girlfriend

good location very near to puerto banus shopping center el corte ingles and la canada golf course was lovely

the spa was closed and pool was not heated

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

an in house massage and gym

great place, central. great pool, restaurant and gym

wifi: the wifi connection was very poor in my room, and mobile data (i used lobster) barely worked,

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

laundry services /room service

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

pools, great garden with exotic flowers, chill area, 3 bars, restaurant, playing area, area for kids, animation

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

breakfast is excellent

great breakfast sitting next to beach - lovely

apartment was a little tied. kitchen need renovation. only two main lifts, so very slow.

need better pool service . it s okay but could use a little improvement .

golf course

great spa and golf course and a great get away

20mins in a taxi to get to old town marbella (advertised as 5-10mins) kids not allowed in the gym, so what can

was decent - away from the crowds and kids in banus

plenty of wardrobe space and a well equipped kitchen

location, walking to the beach, shops, supermarket, playground for kids

pull out bed for kids not very comfortable

there were plenty of sun loungers at the pool and lifeguard always helped to find some for us if we could not

wifi needs to be addressed

checked in and he had thrown his laundry into the hall (which was still there the next day)

lack of room service. that s all.

of hot breakfast food and dinnerware, unfriendly arrival checkin by male receptionist, wifi on request only

to add room service do a small refurbishment and if its not tooooooooo noisy

wifi was 12 a day

good quality breakfast, good location in very lively area, rooms were clean and maintained

one bar man let the hotel down

large groups of golfers. poorly flushing toilets. traffic roar from adjacent main road.

spacious rooms with great breakfast

the hotel has a big, clean lobby with art displays, a nice pool area with food and drink service, and a strong

they spent everyday going in and out of the pool and then off to see laura in the kids

area around pool could have been a bit grassier but i m really clutching to find anything negative to

very helpful staff. private pool and location of apartment was perfect.

the kids didn't find this much of a problem

access to the pool directly from the terrace, absolutely well equipped kitchen, good wifi, parking garage was

laundry was really expensive, the bed sheets were never changed during our 1 week stay

are big and clean, staff is super responsive and helpful, food is excellent , also in the pool bar

the quality of the food was below average, even the room service which was an additional cost was way below

i can t fault anything i enjoyed my stay and will be returning soon the gym was perfect

sports and gym facilities

well equipped three room apartment, with dishwasher, laundry machine and drier

lots of space, beautifully furnished, laundry facilities so practical when traveling with small

good options with the outdoor pools for the kids and even for the little ones

the pool bar/snack is good enough for lunch, we did not eat at the restaurant at night

more restaurant/bar would be nice - similar to the sports bar at marriott's marbella beach resort

be a hotel that we stay at again as we regularly travel to this area for business, and for the golfers it

everything except the gym

great for kids

close to golf. nice balcony views. breakfast ok

reception itself is impressive, but the view from our room on the 5th floor across the pool, the surrounding

wifi was only working in the reception area, it did not work in the rooms, on he balcony it at the

the pools are gorgeous and the pool bar great too

the gym could have an update.

lovely clean room and well equipped with pool, gym and poolside bar/restaurant

wifi was not available at all tjmes

the laundry given took two days, as it wasn't given to me until after 5

great location, very friendly staff, good food, lot of things to do for kids

but really think we should have been notified in advance that the restaurant and outdoor pool would be closed

would love to have the rooms with jacuzzi made available for families with younger kids.

the price per night is outrageous when you review the spa and the tiles around the pool and even the style of

on their face we were really made to feel welcome the room was excellent, the restaurant and bar areas were

the second pool was unfortunately a bit loud due to the street but the main pool was very nice and not too

all food was incredible, from the restaurant to the room service and pool menu

the gym was not that clean and there was some renovation going on during the day.

wifi service every evening, kept cutting out

no way to do laundry on the weekend.

liked the personal touches on arrival with fresh cool flannels and also the drinks offered at the pool side

so friendly and great with kids

a special thanks to isobel and the other staff in the pool bar restaurant, they really looked after us

gym was poorly equipped one running machine is not enough. it was never free

kitchen was fully loaded, tv was good and with two baths it was comfy

the large terrace, pool and sea views were perfect

fully equipped kitchen with a washer

the pool is huge, perfect temperature (in summer) and surrounded by lovely green gardens

n/a had breakfast in the villa using the kitchen facilities.

setting with magnificent views of a spectacular golf course

we really felt welcome with our dog and the staff was very nice to arrange breakfast and dinner for us and our

fantastic breakfast with a varied selection

indoor pool in the spa smells not very well

the spa is incredible, sushi restaurant is great and staff greet you by name

also the hotel offers no laundry facilities, merely a phone number for an external laundry

great for us (having done the kids thing) that it’s adults only

wifi was not very strong but then again wasn't used much

,waited about 10 minutes for somebody to come to cook an omelette, in the end i went towards the kitchen to find

bar staff also fabulous

laundry is very cheap and convenient

the healthy food washing -laundry room service

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

we really liked that there was laundry service

the spa experience was nice, but the staff there could be a bit more professional

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

food was excellent. beach with direct access. kids program and pool with slides was fun.

the room size the breakfast the gym reception staff valet parking and the bill boys

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

the beach bar was amazing and the food sublime , all the ladies that worked at the beach bar were

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

pet friendly but stupidly expensive per pet per night

excellent wifi connection

location, clean, friendly staff, flee parking on the front of the building, very pet friendly

internet was very bad, we were on the 1st floor and we could not connect to wifi - it said that the hotel has

spa should be warmer, no hairdryer in spa

the valuet parking. as the bill boy he is the same valuet parking person and they are 2-3 people

parking is just awful

choice of restaurants beautiful lush surroundings spacious rooms top notch sports, gym and spa facilities

dani garcia tapas restaurant. spa lovely room exceptional staff

high and none of us wanted more than coffee, roll of bread with oil and tomato which we had in a bar just 1

in the centre of the village with everything you could need the hotel is beautiful with a small pool and sun

find, love the quiet location and lovely secret plunge pool area, the food is amazing fantastic evening meal

no bar, so just got drink out of mini bar in bedroom

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

to pay for laundry service because they refused to give us an iron

the next day asked again said they didn't have an iron but laundry service

wish i had an iron in the room but they had laundry service

they suggested the laundry service

rooms need a bit of updating, laundry service very expensive, not much in walking distance

we were driven to our junior suite in a golf cart

as you get rooms that look really old, inconvenient for travellers with kids since elevators stop on half

room service was incredible tasty, amenities were high quality, loved the ghd hair tools, and the

the food, such as the breakfast through room service, was top-notch

the beach, the beach bar for breakfast, the bar at la plaza for drinks

is no bar inside until night,if you want a drink during the day you have to sit with smokers outside,very

the food at room service was too expensive and not tasty

they offer you with various activities for family and kids

spa center s facilites were a bit old like + i don t know why they charge it extra and daily,

- tired living on the past sold as a golf resort but when i enquired they couldn t fit me in

attentive staff, spacious rooms, well equipped spa facilities included in price

the spa facilities were

the spa at this hotel is really amazing but the cost of even the most basic treatment seemed expensive

excellent breakfast... good choice and fantastic location overlooking the sea

breakfast overlooking the sea is simply magical and the staff were friendly and efficient

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

staff very helpful. kids loved the pool. breakfast nice. rooms good. location good.

gym was quite small

wifi in the room completely failed 80% of the time and poor the rest of the time

the pool is absolutely perfect especially for kids

could have spa facilities like plunge pool saunas etc

location, cleaners were excellent, plenty of equipment in the kitchen, and a comfortable apartment

pool didn’t open until 11 it didn’t bother us but would have if we had brought kids

did not enjoy the fact that they accidentally threw away my laundry and denied it

the kids pool wasn't open, and no steps were taken to open it - breakfast was pretty average - staff

at night time, especially if you have kids and need to be in the apartment earlier, a better choice of tv

gym didn t open till 10am.

extra bed not too comfy and needed plumper pillows, although spa facilities again shower rooms need

no room service, no laundry

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

having a kitchen was very convenient, and i appreciated that the hotel is pet-friendly and offers parking

location, quiet, big supermarket within 100m, helpful staff, nice cafes and restaurant on site, a spa facility

pool services could be extended

the kitchenette was on the small side but manageable and the wifi was a little slow.

there is no room service & bellboy !!!

room with kitchenette, fridge, kettle & wifi & tv together with balcony was very comfortable

but the room has a kitchen corner as well, so if you like to have diversity in breakfasts (not the same food

was all fab was surprised, only thing i d say is the pool temperature was freezing haha but nothing to shout

location very nice hotel but no bar and not allowed to drink alcohol in the seating area which is ok if the

there was no pool or bar to relax at.

the wifi did not work in our room.

fast and reliable wifi

only the wifi was not good

perfect place to spend the afternoon * perfect location between the beach and old city * laundry

rooftop bar not open.

location and friendly staff.. the fact that its adults only. comfy and all needs were there

the food menu at the pool was ok, perhaps a little more choice would be good

modern decor, bonus of a rooftop pool and bar.. we loved the location, very central...

delicious breakfast and dinner

much food selection for kids

we used the pool and sundeck a few times and whilst the pool isn't big the kids had fun and cooled off

pool on the roof is ideal when it s windy and you fancy some chill time

great find ... friendly check in, restaurant and bar staff

also had a very good laundry service which was great value at less than a euro for underwear and returned the

didn't use the gym but it had all the basics you'd need

no hot water on day 1, no english tv channel, bbc1 was a kids channel

a swimming pool, gym and spa are also available

pool and gym are both small

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

there is no self laundry area

special shout out to oxana who did my laundry and had really good english

had a room under laundry room so a little extra

wifi did not work property.

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

lots of golf courses close by

nothing really. perhaps more activities for the kids. maybe a games room, ping pong table?

one of the outdoor pools was covered so it was perfect for the kids to swim in february

spa they must advise the client that location outside the hotel, and advise to the receptionist

it was tiny, located next to the laundry room, with very low ceiling and no natural ventilation

little boutique hotel with lovely girl at reception/ bar / breakfast she was so helpful, rooms were so nice and

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

the rooftop bar area was fantastic and relaxing

my room on the ground floor had ver weak wifi signal

service, excellent location, stylish and modern decoration, comfortable rooms, and a delicious breakfast buffet

marbella somewhat offseason some of the facilities were not open which was a shame such as sky bar and espresso

beautifully restored a really simple but elegant room excellent restaurant for both breakfast and dinner

from sanaz and her front desk crew, to the delightful bar and kitchen staff, to the efficient and willing

channels in english or spanish and the reception was a little poor, surprising considering the wifi was fine

location was great and offered parking nearby for free

improvements and taken almost every aspect to another level; decor, room design and comfort, breakfast quality

the free parking spot is essential

and very tasty the views were decent and the location in the old town of marbella was excellent, parking (of

bed sculpture fish in the court yard complimentary mini bar personal one to one service from the staff location

strong wifi signal

wifi slow

the house we were in had a shared living room, kitchen and a big terrace (apart from the room's terrace)

the kitchen which we did not use, due to eating out was very adequate for self catering

us a free upgrade on arrival, from a double room to a two floor, two bedroom apartment, with a kitchen and a

ok wifi

wifi was slow

kitchen was roomy but could have provided a cooking ring or small oven to cook snacks

good wifi, excellent bath/shower

kitchen was very basic

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

we also made good use of your roof top bar which also had an excellent quality singer

also, nice gym, great yoga classes by the sea, and right on a beautiful promenade for walking, running, etc

breakfast was phenomenal with live making eggs and omelets

the spa is quite limited. as well as the outdoor pool.

from the front desk staff, to the housekeepers, to the laundry staff and room service staff

we loved the position and the friendliness of the staff. really good breakfast, great hotel gym.

facilities were exceptional- the bed was extremely comfortable and the breakfast was delicious

gym wasn t quite as spectacular as the rest of the place

were disappointed balthazar restaurant and pool bar was closed even though we were told it would be open during

bar and restaurant shut at 9pm

gym, but they said that it s in progress

i asked for a prior tour of the golf course on a buggy

we adore this hotel and love the golf course and facilities

most guests were golf players, but there were also couples and families with kids

the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens

honesty bar with excellent selection

the hosts are very friendly and the breakfast is great and served outside by the pool (need to order it as

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

e best ever), the rooms were enormous, the pool was gorgeous, and having free parking was a great bonus

nothing except no wifi in rooms

wifi connection

the pool is great and the food is just outstanding and good value for money

bed was very hard the hair dryer didn't work and the fridge in the room didn't work and the breakfast was a

location : so peaceful perfect for a relaxing weekend , walking the hills , dip in the pool ,

property looks nice: it has a tasteful decor and an attractive pool (which we haven't used)

also no bar as they stated in the

parking is a little tricky as the road outside the hotel is narrow so visitors must be careful not

the hotel & pool area was extremely quiet and relaxing, it felt like we had the place to ourselves most days

they have an in house bar where you can buy drinks

good wifi

great wifi and everywhere was spotlessly clean

even water and beer free in the mini bar daily

varied breakfast

the rooftop pool was a small but the beach was right on our doorstep so it was not an issue

value for money, a basic accommodation only hotel, very comfortable, good staff, room service very good, ideally

our room was quiet and the wifi worked well

the wifi was strong

wifi

the reception staff were very helpful and i got an early check in.

laundry service very poor

the gym is spotless, well stocked and has all technogym equipment which is always a good sign

not so much on menu for vegetarians; not enough towels at pool - limited to one per person; kids club mainly

love the room, spa and the receptionist

will defo stay again late check out

was no wifi as the internet was not connected

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

beautiful place, excellent service, awesome rooftop bar & restaurant. great location

no swimming pool

i would like the hotel to have a pool.

great shower/spa bath

very helpful staff, beautiful roof top bar with views of the city

from the highway, whatsapp reception is very convenient, reception staff is very friendly, nice pool and sunbeds

free parking and well organised staff

that there was a kids birthday part and i could not use the pool .

quite a plus that there was parking on site near motorway but not noisy restaurant good gym and wifi no extra

great tennis and paddle facility with a nice pool and bar area

the facilities (room, swimming pool, terrace, library, restaurant) was so enticing we never went to visit

you can have breakfast outside on a very nicely furnished terrace, and you can also have dinner here

breakfast was wonderful too

great view,easy parking,rooms and wonderful and outside patio

the location had a beautiful view and a nice swimming pool area

the kitchen is very small but who needs that with such good restaurants nearby

free onsite parking

ample parking space and a balcony to enjoy your breakfast

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

transfer with golf cart was perfect

lunches and snacks a bit on the expensive side 4 swimming pools, plenty of sunbeds and umbrellas

it has an infinity pool, comfy loungers by the pool and on the beach, food, and bar service, very clean facilities

it even had a private pool

it s a boutique hotel with 9 rooms and we stayed both in the pool room and the newer larger room inside

the pool is wonderful which was accessible via our room and breakfast was also delicious

i used the gym too

as there was no kitchen you could not order lunch and for us, we were having trouble with uber eats

our lovely room opened onto the beautiful swimming pool and garden where there were extremely comfortable

pack provided to get you started for laundry/washing up dishes

also we had to buy dish soap, laundry detergents and other things for the kitchen

they even give you a small kitchen package including 2 tabs of laundry detergent and soap/ sponge for the dishes

water pressure on showers very low, no basic wash up or laundry liquids etc

laundry washing machine

had two plush toys that disappeared, probably they were wrapped with the sheet and sent to laundry but never

maybe bar could have been a bit quicker

buffet breakfast had great choice

even tho rained managed to use the indoor pool and book the spa circuit pools with the family

kids club was great xx

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

was really good for kids the activities start from the morning till the night it was not far from the supermarket

pleasant, dont expect fast service additionsl charge of 10 euros a day to park your car in their parking

nice clean modernised older hotel, fair price , very secure parking

for a dinner approximately 70-80 minutes ( it was a big mess this time around there ) in lobby bar close to the

and pool area was very well kept and organized

the bar garden is magical, the heated pool and beach club add real luxury, and even the scent and music

the gym facilities, the pool area and the adjoining spa was excellent

room service was poor items not replaced ie milk cups coffee etc very late clean one day bahia

separate laundry room with dryer was excellent

she also enjoyed the kids club

did not enjoy their breakfast.

near the beach the facilities inc indoor swimming pool for kids the friendly and efficient staff (thank you

breakfast on the beach was wonderful.

great off street parking

has a locked parking for your car

the wifi connection and the isolation from the noisy road

missed a swimmingpool. kitchen was closed during trip for hot breakfast

cleanliness and staff. the parking outside the hotel was free.

a mini-village with an internal parking spaces, a swimming pool, fountains, and various furnishings, all fun

parking available

room had a kitchenette which was useful for preparing basic meals

pool, walk to beach and marina with many restaurants

great location and great parking too.

breakfast selection is fabulous

the bar has always been good but the kitchen is

easy to see which items were an extra charge at breakfast when breakfast was supposed to be included

the room and views. the all adult pool.

was cheaper in don giovanni and the exact same dish was more at the beach club and the family pool

wifi was excellent

wifi in bedroom kept cutting out

- wifi was working only near doors - tv could be a little bit better ;)

the wifi was very intermittent, on the whole very poor.

great location, clean, spacious, good wifi very friendly staff, top place

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

our private accommodation was exceptional, featuring our own swimming pool and both an indoor and outdoor bath

the pool sauna steam gym area was fabulous

the infinitive pool is just amazing with breath taking

an iron to use in my room and was informed that this was not available, however, i could use the laundry service

irons in the hotel at all for your laundry

breakfast was ok. the hotel had no iron available only 24 hour laundry.

the laundry is poor

they have a laundry service but i would not use it again