from the front desk staff, to the housekeepers, to the laundry staff and room service staff

made even more so by the staff: understated attentiveness by everyone from reception staff to pool boys

was a pleasure like always, friendly staff, we had a great time in spa and bar & restaurant was

wifi was inconsistent throughout the hotel, especially in common areas

quality of food of room service & the beach restaurant need a lot of improvement, but breakfast was really good

e best ever), the rooms were enormous, the pool was gorgeous, and having free parking was a great bonus

there is also an open bar where guests can get everything they need at reasonable prices

the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens

parking is safe inside the property you access via the gate

va, wine, beer, soft drinks,

the bar staff and general hotel staff were also very pleasant at all times

breakfast could be severed at 8am

location, friendly staff, varied breakfast choice, good quality rooms, easy check in

perfect location, awesome views, awesome view from rooftop pool zone. new hotel, good breakfast.

was spotlessly clean , very friendly, very central , very good breakfast - great roof top bar with excellent

indoor pool is underconstruction :(

also, a lot of the machines within the gym were out of service and there was only one restaurant open throughout

showers and sauna closer to the spa pool would improve the spa a lot

excellent breakfast... good choice and fantastic location overlooking the sea

attentive staff, spacious rooms, well equipped spa facilities included in price

i was on business and the wifi did not work at all from arrival to

the underground carpark

the reception staff were very helpful and i got an early check in.

very small room no wifi on 3rd floor overpriced for what was on offer

wifi

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

was no wifi as the internet was not connected

although the decor is good, staff very good but draughty and somewhat uncomfortable room service closes at 23

the kids meal of pasta was really inedible

the evening at the hotel bar followed by dinner at the tapas restaurant was absolutely fantastic

very minor complaint is that since the spa has closed, there isn t anywhere to have a shower and to change if

expereience is important and breakfasting in the basement which is more suitable for a gym or spa wasnt what we

location, clean, friendly staff, flee parking on the front of the building, very pet friendly

internet was very bad, we were on the 1st floor and we could not connect to wifi - it said that the hotel has

price, parking possibility, wifi

excellent wifi connection

pet friendly but stupidly expensive per pet per night

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

decor of the hotel was beautifully done and faculties were all amazing including the gym

beautiful, modern building, spacious rooms, great spa and sport facilities, 2 restaurants and few bars

breakfast was delicious

pool and ocean view from room was nice

also the hotel offers no laundry facilities, merely a phone number for an external laundry

excellent gym

spa, no kids,

range of toiletries, comfortable beds, quiet location and fantastic wifi

we booked half board and thoroughly enjoyed both the dinner and breakfast the following morning

we really liked that there was laundry service

the healthy food washing -laundry room service

laundry is very cheap and convenient

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

breakfast was amazing. nice pool with very comfortable sunbeds. good gym. easy parking.

ample parking space and a balcony to enjoy your breakfast

the kitchen is very small but who needs that with such good restaurants nearby

free onsite parking

breakfast till 11:00 am

the shower cubicle needs a safety bar or gab handle to assist anyone who is partly disabled like me

the breakfast is wonderful, the staff are charming, my room was extremely comfy and welcoming

first time trying out los flamingos golf course too - it was very nice with great

including a range of baths and steam rooms, a sauna and an indoor pool along with a good gym area

gym didn t have water to drink

if the indoor pool spa was open.

location, staff friendliness, swimming pool and bar/restaurant

price. no ice machines and room service didn't deliver after taking my order. p

the waiter in the pool bar was also very good and attentive

water pressure on showers very low, no basic wash up or laundry liquids etc

pack provided to get you started for laundry/washing up dishes

they even give you a small kitchen package including 2 tabs of laundry detergent and soap/ sponge for the dishes

laundry washing machine

also we had to buy dish soap, laundry detergents and other things for the kitchen

we couldn't use the spa facilities because they were closed

wifi spotty in places.

not enough bar staff

the management allowed 100 american school kids in for four days who were poorly managed and allowed to do what

everything except the gym

had two plush toys that disappeared, probably they were wrapped with the sheet and sent to laundry but never

hotel room spacious, beautiful sea views from balcony

service was immaculate, kids room was excellent, breakfast so good, facilities were great.

kids club was great xx

free parking in front of the hotel

would have been good to have small playground for younger kids

secure gated complex with underground parking

stay near the pool as it is very loud in the early morning , and look at your parking before you agree on it as

undeground parking

wifi was great we had no problem at all

lots of space, beautifully furnished, laundry facilities so practical when traveling with small

well equipped three room apartment, with dishwasher, laundry machine and drier

breakfast was very good

good options with the outdoor pools for the kids and even for the little ones

ladies at the club were very nice, multi-language speaking and entertaining for the kids), mini golf course,

laundry was really expensive, the bed sheets were never changed during our 1 week stay

sports and gym facilities

probably best meal good selection of food but not much if you're vegetarian or vegan, no kids section for food

to assist, food and drinks in all inclusive have variety enough and a good value for money, the gym is very

facilities you have to pay each day for parking they aloud little kids to run around in the gym which was very

kids club is excellent

concierge some staff members not good some were ok no room service fridges were empty surprising it's wud better

fast pro wifi, we loved a private pool as we had a premium pass

excellent breakfast buffet with many local specialities

area is surrounded by pretty golf courses but for restaurants (other than in the hotel itself) you have to drive

kitchen staff seemed to be trying hard

was really unexpected - wifi 1 per day

lovely, really clean, lovely balcony, staff lovely, nothing was to much trouble, food was good, bar open late,

comfortable beds, wifi was ok, shower was good,view of the sea.

is quiet thanks to double glazing, had a deck overlooking the sea, rooms generous in size and parking onsite

pool and sun

didn t try the restaurant although heard good things and bar service by the pool was very good

restaurant and bar closed early. no transfer to airport except by taxi for 25 euro.

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

reluctant to offer an iron and ironing board. no laundry service

the roof top bar is a great place to meet or unwind

location is perfect but the roof bar only opens in the height of summer

although it would have been better if i could have sampled the rooftop terrace and bar as unfortunately this

rooftop bar is fantastic, great cocktails and view

no wifi in the room.

lovely little bar which was convenient

wifi is not working in the room

neither could they tell me the wifi password to use my ipad

essential and promised wifi did not work in the rooms and when i approached the staff she just shrugged he

laundry service listed on facilities and no laundry service available

a kettle would be useful in the kitchen

no wifi . no proper bathroom equipment such as toilet paper and shampoo

bad wifi, no elevator and we can hear the room next door

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

location, comfy beds, hospitable welcome from owner,attention to detail,wifi super fast!!!.

i didn't get the wifi password because i thought more questions maybe will bother her more

wifi didn't work in my room at all

if you are looking for a comfy bed, great wifi,

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

has an amazing golf course

adult pool, spa area, large suites, service

too many young kids running

we especially loved the spa treatments and both massage therapists (krissana from thailand and putu from bali

cal, italian and japanese fusion) with live music, golf course, spa, indoor & outdoor pools, paddle courts,

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

drinks are expensive at the pool bar.

wifi unstable. no shadow at the pool.

even pool towels provided

to those 200ml water bottles for kids

great looking hotel . friendly staff . excellent food at resturant s and pool

lovely views to the mountains and sea and great 24hr gym

20mins in a taxi to get to old town marbella (advertised as 5-10mins) kids not allowed in the gym, so what can

was decent - away from the crowds and kids in banus

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

laundry services /room service

the bar staff i found rude especially the man in the

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

gym was terrible, half the equipment doesn t work, the aircon didn t work either

wifi was not good throughout our stay being very intermittent

wifi! was very bad and was not suitable to work from home

- wifi was working only near doors - tv could be a little bit better ;)

the wifi signal was poor

free wifi and air conditioning so lovely and cool

wifi was excellent

great location, clean, spacious, good wifi very friendly staff, top place

checked in and he had thrown his laundry into the hall (which was still there the next day)

the breakfast was sensational, will definitely be staying again

breakfast was great. interiour of the room and lobby is very well designed. location is perfect.

wifi terrible... breakfast average..... shower terrible....

their are couple of services not available like room service. food

there was a pool we didn t get to use it it did seem a bit crowed but still looked lovely and had a bite to

unreal staff, great bedroom beds so comfortable, on site bar amazing, food excellent

pool area with the new bar and food service were excellent

good sized pool and separate kids pool (partly closed during my stay)

large parking garage, huge suite, fully equipped for cooking and drinks, great room actually, wifi ok, staff

great staff and facilities. kids loved their break.

great facilities in the room kitchen etc, pool area great never too busy, really enjoyed our stay definitely

lovely setting very friendly everything you need is assessable, chilled vibe lovely pool and pool bar beautiful

there were plenty of sun loungers at the pool and lifeguard always helped to find some for us if we could not

pull out bed for kids not very comfortable

the infinitive pool is just amazing with breath taking

the pool sauna steam gym area was fabulous

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

our private accommodation was exceptional, featuring our own swimming pool and both an indoor and outdoor bath

the laundry given took two days, as it wasn't given to me until after 5

late from a long day and no food, room service, etc

indoor pool is not monitored and so kids run riot in there, might just be a winter thing and perhaps it's

we travelled with our family and had an amazing time with the grandparents and kids

gym was very small and limited

parking under reconstruction, not supervised

one of the staff serving evening meal said there was no kids menu and refused to accommodate our children with

spa was amazing and well worth a visit

bar near the pool was understaffed so had to go to the main restaurant to order something once

fabulous breakfast

no way to do laundry on the weekend.

all good! except maybe bar closed to early

for kids

wouldn t say it s great for kids, it needs to be adults only or for families as there were stags and hen

a few more machines in the gym

access from in the apartment to the pool

the menu was pricey and didn t cater to kids at all

grounds are beautiful, there is an olympic size swimming pool that i thought i would never get my husband out

the kitchen is perfectly set

wifi in my apartment was not working

old dirty not well cleaned bathroom not working well drainage blocked too noisy poor room service very dirty i

great , amazing food af the restaurants great breakfast the staff is excellent from the door to room service

good breakfast and great sea grill dinner! gym is outstanding!!

its like a little sophisticated village with great restaurants, lovely rooms, amazing heated pool near the

service over the pool area was very weak

wish i had an iron in the room but they had laundry service

to pay for laundry service because they refused to give us an iron

they suggested the laundry service

rooms need a bit of updating, laundry service very expensive, not much in walking distance

the next day asked again said they didn't have an iron but laundry service

room service food was, i dont know how to put it otherwise, absolute garbage

breakfast is amazing good in variiety and quality

breakfast was among the best ever experienced in a hotel

the bartender was so attentive and the drinks were outstanding

room service burger was appalling.

even when it is raining and cold it is a high end resort i cannot wait to visit again with my kids

gym is small in my opinion, but everything in this hotel invites you to stay outdoors - run, rest,

- tired living on the past sold as a golf resort but when i enquired they couldn t fit me in

kids club is by far the best i’ve ever seen in resorts

no mention about the spa / pilates classes/ what needs to be pre-booked etc

a small court for football and basketball, the mini market has all the essentials, and the laundry room is

all was great. view to the gibraltar, swimming pool, terace, kitchen. good price.

was more than expected i loved we got ground floor apartment great for kids they loved it will definitely stay

great location and facilities. staff really friendly and welcoming. nice bar terrace.

i ordered a burger and fries from the pool bar it was 17

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

friendly helpful staff.enjoyed gym facilities.good breakfast buffet.

service at the restaurant and room service

every single day, we had issues with ac and wifi and therefore had a worker in the apartment everyday to check

clean, view, swimming pool and location

location, cleaners were excellent, plenty of equipment in the kitchen, and a comfortable apartment

the pool area was comfortable and relaxing

we have kids and so difficult for us

did not enjoy the fact that they accidentally threw away my laundry and denied it

the food at the pool bar and restaurant is very good

poor wifi

the rooms are lovely, nice big size with a lovely balcony and the pool and spa is fab too and everything is

very recommend to try the spa sessions, really

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

no room service, no laundry

location was excellent staff friendly apartment clean pool excellent

the apartments are not sound proof so if you get screaming kids next door its not ideal

the pool was beautiful, the sun loungers area very relaxing

cleaner was very polite room service brought water to the room

price of the bar for drinks was too much. 5 for half a pint

fantastic location 5 min waking to the beach nice kitchen the staff very helpful nice swimming pool

the staffs were friendly, there s a female receptionist with glasses gave us an early check in and room

comfortable, good size rooms, nice pool, lovely staff, brilliant location

service bar inexistant

the wifi did not work in our room.

regrigerator did not cool. wifi was spotty in our room.

fast and reliable wifi

rooms are dirty, the beds uncomfortable and sliding in all places, and noisy from the bar downstairs

perfect place to spend the afternoon * perfect location between the beach and old city * laundry

pool closed, parking too expensive

location and friendly staff.. the fact that its adults only. comfy and all needs were there

good wifi

room and hotel facilities was really nice + helpful and polite staff + roof top with a pool and bar area + many

breakfast was great and location excellent

nothing not to like, but a bar service at the roof pool would be great for a cold drink.

we used the pool and sundeck a few times and whilst the pool isn't big the kids had fun and cooled off

very well located, super value, hearty breakfast and dinner, great wifi

very nice staff, great interaction with the kids.

also had a very good laundry service which was great value at less than a euro for underwear and returned the

i was able to get room service upon arrival and milk for my baby, everyone was accommodating (especially paula

beautiful rooftop pool and bar area

good facilities and breakfast

superb location, spacious room, lovely pool and bar area

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

one of the outdoor pools was covered so it was perfect for the kids to swim in february

good food, facilities (gym), stunning service

at breakfast was excellent

spa they must advise the client that location outside the hotel, and advise to the receptionist

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

had a room under laundry room so a little extra

special shout out to oxana who did my laundry and had really good english

there is no self laundry area

) wifi

it was tiny, located next to the laundry room, with very low ceiling and no natural ventilation

little boutique hotel with lovely girl at reception/ bar / breakfast she was so helpful, rooms were so nice and

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

although very comfortable and no complaints at all, it is very close to reception and bar and we could hear

the rooftop bar was such a relaxing place to sit and enjoy a drink or just look at the surrounding views

as we were out of season some of the areas were not in use such as the outside patio or rooftop bar but this

perhaps create a space within the rooftop bar area though i gather they have a neighbouring property and this

breakfast was amazing and we had a really great stay

the atmosphere and decor is so cozy and fresh, and the breakfast was really nice

with amazing views, staff were friendly and extremely helpful, it was spotlessly clean, and the breakfast was

the breakfast was exceptional, with a wide variety and fresh options every morning and they were so

and very tasty the views were decent and the location in the old town of marbella was excellent, parking (of

day started with a fabulous breakfast at the terrace

parking took me a minute but once we figured it out we were good.

the reception area is light and spacious, with a library / bar room on the ground floor offering drinks and

us a free upgrade on arrival, from a double room to a two floor, two bedroom apartment, with a kitchen and a

the house we were in had a shared living room, kitchen and a big terrace (apart from the room's terrace)

were excellent we asked for a late check out and this was facilitated very friendly and accommodating there was

wifi was a bit erratic on our first night - this was sorted the next day couldn t find any

lack of wifi in the room

tv. couldn't get an english channel. wifi connection a bit weak in the room.

no kitchen facilities

the wifi could improve

the online pictures made it look like there was a shared kitchen but there wasn t.

wifi was also good

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

only complaint would be that breakfast ended just a little too early

room service menu barely has anything

the breakfast it was very good, room service very good the staff excellent

gorgeous pool area and food/drinks

good breakfast , very fresh .

a pool /spa would be nice

a pool /spa would be nice

location , rooms , breakfast and of course all the staff

and restaurants very clean amazing view from our room we loved the terrace for breakfast lovely bar and restaurant

was very clean beds very comfy we stayed to go to liv golf tour enough bars to suit and hotel owner very

cozy hotel surrounded by golf courses

is a fantastic location, beautiful quiet location on a pristine golf course

staff where amazing and extremely helpful. food was delicious, wide variety for breakfast.

no gym

it would perhaps be the location unless you have a rental car or plan on utilising the beautiful golf course

t like it because i knew about it but don t expect to have good wifi anywhere besides the bar area

bed was very hard the hair dryer didn't work and the fridge in the room didn't work and the breakfast was a

free parking right in front of the reception

impossible on sunday due to lousy parking along access road

wifi in the room was weak but there is plenty of it downstairs at the bar.

the views from the pool area were amazing an relaxing

have been good to be able to get a light lunch at the hotel so we could just stay by the lovely pool/ terrace

parking was safe but on the street in front of the house

parking is a little tricky as the road outside the hotel is narrow so visitors must be careful not

also no bar as they stated in the

laundry service very poor

one very positive fact is that the parking is for free, so in case you should come with a rental car, you don

pool is very small and they allow you with kids there only on mid day from 12 to 14

gym....lacking

we also had a reservation at la cabane beach club, and although it is advertised that a golf cart will take

pool area needs to be cleaner

enough sun umbrellas at the pool they were taken away during a tennis tournament and we were left with just

lovely staff......... particularly good looking receptionist :) fantastic pool!!

great tennis and paddle facility with a nice pool and bar area

served in a general restaurant and bar area

the facilities (room, swimming pool, terrace, library, restaurant) was so enticing we never went to visit

you can have breakfast outside on a very nicely furnished terrace, and you can also have dinner here

amazing breakfast and food

which was cooked fresh by the owner, and because we were leaving earlier than they normally serve breakfast,

the host was lovely, the breakfast delicious, we loved the location too

the pool was also very nice with a fancy bar directly accessible from the pool

which is important because the hotel is located in the countryside on the territory of a golf club and there

wifi in the room and no safe for a remote location

quiet place, near the golf, very clean room and bathroom, the staff is so kind and professional

next, i want to make a point to say that the gym setup that this hotel has is the coolest i've ever seen

the spa was excellent, and our room was particularly comfortable, spacious and cosy

the pool was perfect to lounge by and there was plenty of sun beds

the massage in the spa was excellent, the gym was fantastic

kids club also very nice and a lot to do for the kids

the treatment at the spa was excellent but the pool was cold and the general area was cold

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

having the use of the beach club with private beach area, pool and great restaurant for lunches made the whole

we enjoyed the quiet surroundings of the property until the last day when they put the beach bar up and it felt

are incredibly attentive and make sure every detail is just right, from the reception to the pool, bar, breakfast

it has an infinity pool, comfy loungers by the pool and on the beach, food, and bar service, very clean facilities

staff was lovely and it was great that there is own gym

peaceful, beautiful staff, 20 mtr pool, 5 star gym, lovely rooms, good breakfast and lunch

from the bar and write down what you'd taken

pool and spa facilities

the honesty bar was well-stocked and a great place to chill out after dinner