had troubles with the wifi cc ause they recently changed the password but didn't chance the leaflet

the kitchen and equipment was poor

the kitchen was rusty

had pool towels ready for use, well equiped kitchen and they picked us at the port as we have arrived after

the pool is tiny and shallow

the room was very comfy too, with a full kitchen, and clean

few days while at pool side which was disturbing

i needed to use the room's wifi to work for half the day and the construction noise was very disturbing and

nice staff, clean rooms, wifi, and air cjconditioning

pool was pristine and the access to the beach in front of the hotel was perfect

nice ocean view, cute pool, onsite bar, and onsite excursion planning

the wifi was spotty in the rooms but great by the pool

the bar is great and there s music in the evening, it always stops at a reasonable hour though -

the pool and pool bar were a great added amenity

everything, the people, the room, the pool area, the city of san pedro and did i say the people?

for 10$ we had a very muddy load of laundry washed and dried for us

laundry available on site

a negative, but i didn t understand that there weren t laundry facilities in the individual units

and don t get me started on the rooftop pool

it was very spacious, the beds were super comfy, and the kitchen (though we didn't use it) would be perfectly

very friendly and helpful, even late check out was no problem

faisal even drove me to book a snorkelling trip and there was a reasonably priced laundry service

bathroom was also the staff laundry

in the private rooms, the wifi is quite good. location was good too.

wifi

wifi not working, ajr-con not working, bathroom rather shameful.

location, well equipped apartment, friendly staff, great little pool.

plus it was convenient to be on the first floor because we had access to the pool, jambel jerk pit, and the

pool was really small and because they have ceramic tile around the pool when i got out i slipped

wifi was very poor

pool was very small for kids to play in but refreshing to cool off in fo r the parents.

very clean, cold drinking water and free laundry service

laundry service was great, bar opened up onto beach, cheaper than some other places in san pedro

no daily room service

s a bit further from the ferry but still walkable and it s above a bar so can me a bit noisy from time to

shower tray not very good at the standard and room (photo attached) the room service was not insured for 1 day

great view, awesome kitchenette, close to the water taxi, close to town

wish the hotel had a pool for the kids

the bed in the room was very comfortable and it was nice to have a kitchen

used the kitchenette to cook-would stay here again

the room is well distributed and the kitchen had everything i needed if i wanted to cook

free laundry service was a great bonus.

the staff provided free laundry, so pack light

we were also able to have our laundry done, and after a week of travel that was very helpful

from extra towels, laundry services to just sweeping your front porch and steps of pesky sand

they helped organise taxis , golf cart ,excursions and even laundry

housekeeping was great to include doing laundry

christine went out of her way to be super helpful as did the cleaning staff who does laundry

laundry services on site was so convenient

perfect for a relaxing location, very clean - our room was cleaned daily, we got laundry done and could book

there is a daily cleaning service, change of towels , a laundry service , on site cafe providing americanos

no wifi in the room

they had karaoke at the bar downstairs the night we were there that was still going at midnight with the same

i had a room that faced the intierior court, the music from the attached bar could be heard

situated near the water taxi dock and there is a bar there that played loud music until 1-3 a

it was handy having a bar and restaurant on premises, but the noize from the bar (karaoke, dj etc) lasted until

good location. decent wifi.

hotel room 3 correct and quiet, tv and wifi ok, fridge, microwave, 2 clean beds, clean bathroom, quick check-in

shower has no pressure, the shower curtain rod keeps falling off, no wifi, remote for tv not functional and the

super clean room, fast wifi, powerful ac, and hot water

a little noisy with bar music from the beach going till late.

wifi works well in the lounge and restaurant areas

the staff except the bar tender who was gruff

the rooms were spacious and comfortable, and the restaurant served great food, and the bar staff were

one up from a youth hostel, water pressure issues, no fridge or kettle and room is above the kitchen so quite

make sure to visit the spa jessica is the

behind the modest entrance there is a nice open area with ocean view and a nice little pool with a sufficient

location with a reef view pool

the pool is a decent size

very friendly and accommodating staff. the restaurant and bar were top notch.

wifi is weak

coming here or in the middle of the winter from up north and don t want your kids to get fried

pool is amazing

the beds were comfortable, rooms were clean, water was warm, and wifi all worked

our rooms were very far apart, which of course isn't ideal with a family with kids (even older)

margie's kitchen and bar were great

front desk bad breakfast garbage in courtyard noise from bar and kitchen cramped room terrible wifi cockroaches

the room has no kitchen no dishes only microwave

very beautiful outside bar and beach

the staff from front desk, housekeeping, kitchen, and even the guard (mario) are courteous and helpful

to get laundry done, you had to pay by the piece

the rooms were spacious, the pool was very nice and the staff was super friendly and nice

need to find a shuttle boat every time you want to go to the island

are spacious and had a fully equipped kitchen

and bedrooms/bathrooms with limited natural light, and dark concrete floors although the lounge/kitchen/balcony

laundry service was very good

loved the location and the gym was unreal value! jacks bar was also a major highlight!

the pool and gym and wifi.

grand baymen gardens is pet friendly and great stay for a small family

great gym, tennis courts and large pool area with manicured landscaping

decent facility, pool looked okay

wifi did not work half of the time in the room.

there is a huge kitchen area and the staff were great with booking us a golf cart

you have to walk through huge common/cooking/kitchen space to get to room, or through a garage to another

was only one shaded spot by the pool which was right by the bar

it offers free parking for gokart

simple room, clean, excellent cable tv and wifi

the beach bar was incredible

around the pool or beach which was disappointing and much needed , booked because of the kids activities but

the wifi was very bad. not connecting or very slow. need to work on this.

the happy hour prices at the bar were also good (there is also a swim up bar which is great)

the pool was nice, the food was great, and the bar makes amazing drinks

loved it!! it was perfect location, beautiful pool and fantastic happy hours.

the rooms were perfect for the 2 of us and the pool/swim up bar was a great way to end the day

we loved it was adults only and a little further from town.

the pool was clean and lovely

not really at the beach and no sea view from the pool/rooms

the room was clean and comfortable and the breakfast and service was top notch

small pool

parking of golf cart was easy

breakfast was delicious and a different choice every day

they did not have much music playing at the pool and when they did it was more spa music not beach fun music

alaia is a nice hotel. beautiful pool and very modern. great ac, working wifi.

but again, my beach criteria bar is very high

we had a great couples massage in the spa and the pools are perfect for lounging around, with a swim-up bar

great view to the beach and pool was very comfortable

our kitchen was hot all day with the ac blasting

the pool was a great place to relax and lay out

the wifi in our room was also non-existant

pools are accessible until 8pm would have liked the waterfall pool to be open all night.

also a few more pots and pans in the kitchen

as well, they have paid and fast laundry service too

wifi does not work in the rooms, but the signal is stronger outside of the rooms and the

tired facilities. no wifi in room

weak wifi in rooms but good out on the deck

also, the wifi was quite spotty in our rooms

additional stuff like drinking water or laundry can be bought on the premises

she did our laundry at late night and had it ready for us early morning which was very kind

i like the laundry service ud83dudc4c

did our laundry late at night and had it ready for the morning

they offer laundry on-site for reasonable fee ($10/basket)

multiple large pools, pool bar, rooms & amenities, staff, on site laundry, concierge services

fully equipped kitchen and separate laundry room with washer and dryer

we loved access to the kitchen and to do our own laundry so we didn't need to bring as much luggage down

pool and room layout. laundry service and concierge were excellent.

the housekeeping staff were able to do laundry in our unit which was really convenient

the facilities are amazing and they are a very equipped resort - laundry, bicycles and golf buggy s for rent

wifi rubbish

only down side was wifi. hard to stay connected & tv was same . vert sketchy & unpredictable.

rooms were quite spacious with living, bed and bath plus mini kitchenette with microwave and fridge

wifi was not in the room

property was amazing, it has a really good restaurant called aji, a beautiful pier and a pool

it was nice just to relax and enjoy the amenities offered - bikes, kayaks, pool, breakfast

nice swimming pool and staff accommodating

are several apartments located in what appears a modern building next to the pool and aji's restaurant

the rustic chic ambiance...staff, location, pool... dinner at aji is magical

we thought we had a one bedroom king with kitchen, coffee maker, washer dryer, big room

had a mini suite with kitchen, bathroom and twin large beds

the pool and facilities were great and well maintained

only complaint is that the website showed a suite with a completely furnished kitchen

) - comfortable bed & efficient ac - coffee shop - pool - restaurant with breakfast, lunch and dinner options

housekeepers even did our laundry

the room was very comfortable and the bonus they did our laundry every day

they even do your laundry for free

i missed it by there was a letter placed with my laundry the night before my departure which had all of my

even our laundry - and folded

pool bar was barely open and the beach was not as welcoming due to the sorghum

good option for families with kids that don't plan on travelling outside of the

we had really enjoyed the pool bar during previous visits

wifi in rooms

the bar was great and the spa services were excellent

the condo was very nice and well equipped with washer, dryer, iron, coffee maker, laundry, and dishwasher

the laundry facilities in our villa was very convenient and they provided the detergent

our condo was huge and having laundry onsite was so helpful because we came from the jungle very dirty and one

laundry

wifi can be slow, but, hey, get off the

laundry facilities or fitness center

wifi

we can’t wait to come back and bring the kids

though the staff works tirelessly to clean up the sea grass, the beach isn t ideal for kids and swimming

food at the pool bar for breakfast, lunch & dinner wasn't great

like shopping and drying my clothes as a laundry service after a downpour

the pool and poolside bar was also a nice friendly place

beautiful place to relax by the pool

it’s fun for the kids and also quiet and relaxing for the adults

it s fun for the kids and also quiet and relaxing for the adults

owners were absolutely lovely and cooked an amazing breakfast and an amazing rum punch

breakfast is provided and is very tasty

breakfast and coffee are tasty

3 br villa with lots of room for family, including kitchenette, and in-room laundry

provided laundry pods, coffee with creamer/sugar, bottled water daily

it was beautiful the ocean view, the pool and the room were all fantastic!

pool

also the resort lacks a bit of atmosphere - no central bar area

setting, nice pool and beach area

great kitchen facilities, even the sofa bed was comfortable

& comfy bed - kayaks you can take out on the ocean for free - onsite restaurant (very slow) & pool - pool area

would have liked to see a handrail at the entrance for the pool and some higher pool chairs as my husband has

the property is well maintained and the pool was clean

wonderful staff and location. nice pool. ideal for relaxing

30 mins north of town (on bikes or golf carts) which suited us fine as we wanted to relax by the pool for a few

we also thought that the breakfast included option was a little misleading - we were told that the only

breakfast included ; no choice of coffee no eggs it s miserly

the complimentary breakfast was delicious, and the food at the restaurant was just amazing

the kitchen was very well equipped, with a huge fridge and all necessary appliances to cook

the pool was wonderful and having the hammock for evening relaxation was really nice

rooms were good, kitchen had everything you need

clean, room, public areas, pool, clean beach regardless the seaweed people were very nice at all times

room service is good

when our laundry was returned, all of our white items were dyed pink and a top was missing

only comment is that the chemical used to keep the pool clean (i suspect bromine

there were no places to sit on the beach or pier and the area around the pool was very limited

nice pool area with pool bar

pool was still under repair so there was no reason to run the pool bar

breakfast was varied laundry service was great! would have liked the option of toast & jam

laundry service really handy

stephanie organized everything we needed - transport, snorchling, laundry

staff - stephanie (and maya) and the kitchen staff were amazing

the breakfast and happy hour were top notch 10/10

i was having difficulty using the wifi in my room, which was vital for me as i was staying there for three

towel service and room service was provided but i was not informed until end of my stay

t do your laundry with them

the laundry onsite

wifi working mostly well apart from evenings, perhaps too many guests trying

wifi didn t work properly bathroom definitely needs some attention

wifi was strong and ac worked well

laundry was super expensive

the bar and pool on the rooftop were one of the best features

daily room service

they even have a gym and roof pool and bar

expensive booking thru 3rd party. the casino is strange, the machines are low tech.

you can t get wifi in your room only in the cordials

the pool at the hotel was also really nice

the room had wifi, a fridge, and working air conditioning. brilliant!

the bed the scene an the pool

pool was not clean, and the ornamental pool was green

- we left our clothes in the reception for laundry

there is no laundry service

nice restaurant, spacious, a/c, okay wifi

covid is over, maybe the gym will be open, bikes will be available

other things is that room service wasn't at an expected schedule so once it was asked at 1pm and other day at

i had booked a room, not knowing specifics and was pleasantly surprised to find out i had a kitchen and a big

- the pool was nice but it was a shame that the pool had no sun after 2 pm

the pool was refreshing and a nice way to cool off

they have an in house kitchen so we ate most of our breakfasts here

this property was nice and clean and the pool was an added bonus

beach towels and laundry were provided for an additional (but fair) cost

brilliant laundry service and when we had an issue with ac they changed our rooms immediately

strong perfume laundry soap used on towels and linens.

peaceful and relaxing, with really nice helpful staff, good wifi and hot water for shower

bed was great, hot shower was excellent and wifi was strong

had access to a little cafe, laundry, beach towels, and private dock area for guests

st on the island), bikes included, laundry service, nice helpful hosts, a bar with drinks, we would recommend

our cabana was close to the laundry area and the associated noise but still very nice.

of course, you can also book other little things through the hotel: tours, transfers, laundry service

they had laundry services for a small fee

pool was fabulous and room was very comfortable and clean.

lotion free available kayaks from 8-5 amazing from the own private pier welcome drink :) good wifi

beds were a bit firm for us and the wifi was a little spotty but these were very minor and nit picky

nice pool just steps from our door

relaxed island vibe with nice pool

pool and one hand towel), so when i asked at reception, the host told me to ask the ladies in the laundry room

on the water, the beautiful marsh, nice pool

basic wifi

breakfast was very tasty

no bathroom ceiling, no cover on garbage where tp is tossed, loud partying at night, gym is disgusting, 1

the hotel itself had spa services, poker, pool, a movie theatre and more

beds are very comfortable. good wifi

location and beds were comfortable. they allowed early check in.

breakfast needs upgrade, yogurt needed!

dirty , gym equipment old and torn .

i would say the parking is very limited.

my room was below the restaurant kitchen. relatively noisy.

clean, comfy, high speed wifi, super nice and helpful staff + a great rooftop restaurant

wifi at restaurant, no pool

when we arrived they host said the kitchen was closed

the complementary laundry service was not rendered because there was no staff

a/c and wifi worked well

very nice staff. gym and pool.

breathtaking rooftop with super cool pool

beautiful view from higher rooms or pool area

parking was a disaster, i was awoken before 6a

parking.

good location,parking,internet,stuff

parking they need to address the parking.

big room good wifi offered

good wifi, clean enough room for belize standards, ac

pretty clean, shared small fridge in room, solid wifi, public bus nearby can go into town, safe area and place

no hot shower, really bad wifi, no free water, expensive shuttle services

the shower had very little water pressure and the wifi was pretty nonexistent.

upon arrival told that we should have specified we had dogs because they only had one room for pet owners and

were incredibly friendly and helped to arrange some laundry for us when we arrived

laundry service and friendliness of the staff

is great, room was comfortable, wifi was good

enjoyed a year ago: stains on furniture, walls, bedsheets, broken furniture, musty mildew smell, kitchen worker

pool and covered terrace areas were perfect for hanging out till our room was ready

no free laundry

the gym was very good

it was from a james bond movie, i liked the wood works, the floors, the 2 pools, the top modern gym, the room

the gym, restaurant and spa

nice gym, good restaurant, great rooms

wifi works well

clean rooms and wifi worked well

the wifi did not work at all in my room which was inconvenient

basic but very clean room, ac in the room working well, own fridge, nice common space terrace, wifi working

you have to ask to get a room service

laundry service was a little expensive

the wait staff seemed to be hustling and busy so i assume the kitchen and prep staff must need to improve

the kids enjoyed the pool

gym was good, comfy beds

i liked the room service and the food is good. all the staff were very friendly.

clean parking available

wifi very good

wifi didn't work

they didn't provide us with any wifi information

breakfast was a little weak...just fruit and toast.

a peaceful way to stay our vacation, a nice breakfast with coffee and juice to start your day

was very friendly and provided a great breakfast

the wifi was great in the main building but didn't reach our cabana.