laundry service really handy

breakfast was varied laundry service was great! would have liked the option of toast & jam

stephanie organized everything we needed - transport, snorchling, laundry

daily breakfast was tasty, with a main offering or a few other options

on weekends it can be a bit loud from the bar at the split that is very close

i was having difficulty using the wifi in my room, which was vital for me as i was staying there for three

towel service and room service was provided but i was not informed until end of my stay

t do your laundry with them

the laundry onsite

wifi was strong and ac worked well

free water, great air conditioning, fridge in the room, good wifi in the rooms, luggage storage, although it

bad wifi.

laundry was super expensive

expensive booking thru 3rd party. the casino is strange, the machines are low tech.

the bar and pool on the rooftop were one of the best features

bar & room service closed

roof top pool and central location on the island.

the rooms were quite clean and i had the use of a bar fridge

the bed the scene an the pool

that it was quiet and could get wifi in the room( because on top floor)

you can t get wifi in your room only in the cordials

the pool at the hotel was also really nice

- we left our clothes in the reception for laundry

there is no laundry service

there was no room service as far as daily towels, but they gave us what we wanted when we asked at the front

clean rooms, perfect location, a nice pool with some sun loungers and a bar with a great happy hour

spot with pool and pool bar, with a jetty into the water and a/c and good wifi

when our laundry was returned, all of our white items were dyed pink and a top was missing

there were no places to sit on the beach or pier and the area around the pool was very limited

only comment is that the chemical used to keep the pool clean (i suspect bromine

we enjoyed the valentines dinner and the service by the pool

beverage & food manager had removed bartender from restaurant and there was no bartender to serve any customer

also private parking

i had booked a room, not knowing specifics and was pleasantly surprised to find out i had a kitchen and a big

the pool, the staff hospitality and the size of the place.

the pool is a nice size and temperature, and the grounds are well-maintained

the pool was well maintained

brilliant laundry service and when we had an issue with ac they changed our rooms immediately

strong perfume laundry soap used on towels and linens.

beach towels and laundry were provided for an additional (but fair) cost

peaceful and relaxing, with really nice helpful staff, good wifi and hot water for shower

only downside was the wifi

being able to do our laundry was also fab

laundry service on site

our cabana was close to the laundry area and the associated noise but still very nice.

they had laundry services for a small fee

had access to a little cafe, laundry, beach towels, and private dock area for guests

relaxed island vibe with nice pool

was the greatest, drove us to the ferry, after allowing us a late check out

loved the pool it was so relaxing

we hired from the front hotel) and coming back to relax on our balcony or swim in the beautiful pool

wifi

the condo was very nice and well equipped with washer, dryer, iron, coffee maker, laundry, and dishwasher

our condo was huge and having laundry onsite was so helpful because we came from the jungle very dirty and one

the laundry facilities in our villa was very convenient and they provided the detergent

laundry

the breakfast was great

pay extra everything - getting to downtown is expensive and no shuttle is provided

wonderful as was the 360 view with hammocks at the top of the main building housing the bar and kitchen

options (of many price points), a private beach and water taxi to take you there, a beautiful pool, wellness

private islad beach , relaxing pool , great chef and wait staff and an easygoing private feel with esay acess

great wifi all over the resort

the facilities are amazing and they are a very equipped resort - laundry, bicycles and golf buggy s for rent

wifi in room wasn t great that was the only draw back but i will always go back to a place that

wifi is not strong enough only in the restaurant is stable

wifi could be a little faster

location, amazing staff, big quiet pool by the ocean and a good bar / restaurant on site with many options nearby

she did our laundry at late night and had it ready for us early morning which was very kind

additional stuff like drinking water or laundry can be bought on the premises

the cleaning person was very sweet and for a small price she washed and folded a load of our laundry

did our laundry late at night and had it ready for the morning

check in was smooth and the team handled our laundry smoothly too

as well, they have paid and fast laundry service too

they do offer a light menu in the bar and the food was great

the bar was some of the best food we had on the whole trip as well, and jomar was a great bartender

the floor tiles in the bed room are loose, counter in the kitchen could use some paint and the door to the room

room service daily was great

bar and restaurant close really early and then how much to offer and it s not beautiful as in

security did little to curb, late night noise at the pool

great location. beach right out front. had a full kitchen.

bar was okay but choices during happy hour were very restricted but claudia was pleasant

the wifi in our room was also non-existant

alaia is a nice hotel. beautiful pool and very modern. great ac, working wifi.

also, the rooftop pool & bar which is the only

sunset every evening at 6 , dinner on the beach buffet style at 6 to 8 , jazz on friday by the pool at night

we enjoyed the deck restaurant and bar a lot - the food was excellent, staff and bartenders were all very nice

we had a great couples massage in the spa and the pools are perfect for lounging around, with a swim-up bar

the kitchen put out amazing food

property was a bit older, but the spaciousness of our room (two floors), as well as the kitchen worked out great

around the pool or beach which was disappointing and much needed , booked because of the kids activities but

it offers free parking for gokart

the spa is an experience itself

was clean, air conditioning was excellent, pool was great and close to restaurants and grocery store and staff

there is a huge kitchen area and the staff were great with booking us a golf cart

early check in was possible and two pools were available

has great facilities and a great communal kitchen and was super clean and very friendly and helpful staff

decent facility, pool looked okay

laundry service was very good

the gym is excellent. staff is friendly.

nice kitchen with dishes and pans to cook, coffee maker, microwave, and refrigerator

full kitchen

it was fascinating to watch them, and the pool was beautiful

extremely poor breakfast. bad swimming pool. weak in room wifi

incredible open air restaurant and bar on site (margie and kenny) are awesome

the room, the location, the free breakfast, the rum punch, the pool, the beach, and more than anything else

wifi is very strong

suite which was to have two separate bedrooms, two large beds, living room with pull out bed, kitchen, refrigerator

after a long day of adventures, my kids wanted to watch some movies

the option for our kids to each have their own twin beds was perfect

excellent services, everything was close, pool and beach wonderfull

after a long day of adventures, my kids wanted to watch some movies

spa was amazing

pool been cold

staff attentive and exceptionally nice and informative. wifi connection was great!

the restaurant and bar was phenomenal

to spend the majority of the day in my hotel room - i was very happy to have air condition, tv, wifi, and a

location with a reef view pool

a little noisy with bar music from the beach going till late.

easy to find restaurant and bar area really nice with a cracking view over the beach, all staff are really

wifi didn't reach in our room very well, but stepping out to the balcony worked fine

wifi did not work

the staff except the bar tender who was gruff

super clean room, fast wifi, powerful ac, and hot water

shower has no pressure, the shower curtain rod keeps falling off, no wifi, remote for tv not functional and the

hotel room 3 correct and quiet, tv and wifi ok, fridge, microwave, 2 clean beds, clean bathroom, quick check-in

good location. decent wifi.

was fine except the weak wifi

they had karaoke at the bar downstairs the night we were there that was still going at midnight with the same

i had a room that faced the intierior court, the music from the attached bar could be heard

the hotel had a bar that was open quite late and the noise could be heard in my room.

no wifi in the room

bathroom was also the staff laundry

faisal even drove me to book a snorkelling trip and there was a reasonably priced laundry service

wifi

owners were having difficulty with the wifi and after day 1 we could access it only from the office

in the private rooms, the wifi is quite good. location was good too.

very friendly and helpful, even late check out was no problem

wifi, wonderful view of the sea from the room, big room, well equipped kitchen, very clean, very central

wifi problems initially. helpful staff helped troubleshoot and fixed the problem.

great location, great wifi, and helpful and kind staff.

having a kitchenette was a real plus for me

the room is well distributed and the kitchen had everything i needed if i wanted to cook

the room comes with a nice kitchen area and full size fridge with a pitcher for cold, filtered water provided

close to everything in town, a semi-private very clean beach area, and nice pool

bar was off center of courtyard with pool

the property is well kept, except the pool will need resurfacing soon, but that is so minor

nice to have a suite and kitchen with doors to bedroom, lots of space

cooked breakfast, luscious fruits, coffee ready at 6:00 a

large, apartment-type room with two double beds, well-appointed kitchen with full-size cooker and fridge/freezer

daisy, who served breakfast most mornings was wonderfully friendly and informative

on the beach, very nice staff (assisting me with fast transfer from and to airport), excellent wifi and comfortable

this cozy exotic property comes with an amazing kitchen that included a blender, coffee maker, pots/pans, dishes

the views and the pool and bar area are what made the stay worth it for us

the facilities were clean and as advertised, and the pool area was well-maintained and had nice cushioned seats

the little bar outside, lazy pelican was so awesome, great drinks, i recommend the rum

the bar is great and there s music in the evening, it always stops at a reasonable hour though -

the pool and pool bar were a great added amenity

had pool towels ready for use, well equiped kitchen and they picked us at the port as we have arrived after

it has a perfectly sized kitchenette outfit with a small stove, microwave, refrigerator, coffee maker and all

the kitchen has the most basic cooking supplies i have ever seen in a place with a kitchen

had pool towels ready for use, well equiped kitchen and they picked us at the port as we have arrived

the kitchen was rusty

to get laundry done, you had to pay by the piece

and there wasn t a jacuzzi or hot tub at the pool

in one instance,(late into the evening) an employee who lives on the property loaned us a kitchen item we needed

better wifi connection would've been nice

bar and staff great, the boat drivers great, the guy who the coconuts was kind, the villa was a gem

laundry service was great, bar opened up onto beach, cheaper than some other places in san pedro

very clean, cold drinking water and free laundry service

the location was in the center of everything and the restaurant and bar downstairs served good food

it would be nice if the bar and restaurant downstairs could offer some lounge chairs on the beach in exchange

the balcony overlooked a parking lot for golf carts, providing lots of noise and smoke

for 10$ we had a very muddy load of laundry washed and dried for us

a negative, but i didn t understand that there weren t laundry facilities in the individual units

laundry available on site

the kitchen had salt and pepper, sugar and little zip lock bags

we did a little work in belize, and the wifi was great - no issues when in our condo or on the porch

the place also offered laundry service for free

from extra towels, laundry services to just sweeping your front porch and steps of pesky sand

they helped organise taxis , golf cart ,excursions and even laundry

free laundry service, great location on the beach

we were also able to have our laundry done, and after a week of travel that was very helpful

housekeeping was great to include doing laundry

there is a daily cleaning service, change of towels , a laundry service , on site cafe providing americanos

christine went out of her way to be super helpful as did the cleaning staff who does laundry

perfect for a relaxing location, very clean - our room was cleaned daily, we got laundry done and could book

laundry services on site was so convenient

guess they made their swimming pool small for a purpose

a little far from town. (but they do offer a very reasonably priced shuttle)

nelson is the best bartender and was so welcoming

i think the cabanas are nice. the wifi could be better.

we loved it was adults only and a little further from town.

the pool was clean and lovely

not really at the beach and no sea view from the pool/rooms

the pool, though small, was a nice place for a dip at the end of the day

the breakfast was 5 star, and the service was excellent

also the breakfast was absolutely amazing, seriously some of the ebay in town

4 wooden huts/ homes set around a circular pool, each with its own front veranda

multiple large pools, pool bar, rooms & amenities, staff, on site laundry, concierge services

fully equipped kitchen and separate laundry room with washer and dryer

the housekeeping staff were able to do laundry in our unit which was really convenient

super spacious. nice location. washer/dryer meant we went home with no dirty laundry.

we loved access to the kitchen and to do our own laundry so we didn't need to bring as much luggage down

the pool was warm and right outside our room

the pool was lovely

casita (cabin) was charming and gave a lot of privacy behind the mangroves, away from the pool and the restaurant

property was amazing, it has a really good restaurant called aji, a beautiful pier and a pool

pick up at the water taxi and shuttle to the airport were well organized and on time

i missed it by there was a letter placed with my laundry the night before my departure which had all of my

and helpful, 2 restaurants plus the pool bar, right on the ocean, housekeeping will even do you laundry each

and wow the complimentary laundry service was phenomenal with a turn around of only a couple of hours

the room was very comfortable and the bonus they did our laundry every day

laundry service was available

pool bar was barely open and the beach was not as welcoming due to the sorghum

there's a cute slide there for kids, kayaks and sup were included in price

from the cab driver to the front desk, bar tenders, wait staff,

beds are comfortable at least for the luxury villa not sure about the other rooms, fully stocked kitchen supplies

the bar was open but not completely finished

laundry facilities or fitness center

kids loved the rock wall and slide

love kids and most of time it was enj i y able watching them enjoy the pool and jumping sliding

we can t wait to come back and bring the kids

kids loved the rock wall and slide

like shopping and drying my clothes as a laundry service after a downpour

the food was amazing, the spa was amazing

not enough hotel staff room service took very long

we had a room right near the pool (which was amazing) just a short walk to the ocean

beautiful property with great staff and pool. rooms are very nice.

breakfast and coffee are tasty

owners were absolutely lovely and cooked an amazing breakfast and an amazing rum punch

breakfast is provided and is very tasty

provided laundry pods, coffee with creamer/sugar, bottled water daily

3 br villa with lots of room for family, including kitchenette, and in-room laundry

spa services were good

the busyness, but not too far away from the city center, beaches, right there, wonderful swimming pool, great

the pool is deep enough to practice free diving in

the guys at the bar gave us good ideas for day trips and beaches to visit

cleaner pool mainly, no beach or dock for swimming

friendly and helpful and we had a lovely seating area outside our cabana which overlooked the pool are but was

room was next to the bar and they were always playing music

our room (#7) appeared to be right above the kitchen area and early am and in the evenings we could hear lots

were fixed for us very quickly (for example, there was a storm on our first night, meaning the wifi in our room

resort is beautifully maintained - a lot of love and care is put into making the beach, the pool area, the lawns

wonderful staff and location. nice pool. ideal for relaxing

the complimentary breakfast was delicious, and the food at the restaurant was just amazing

the food was better than it had any business being breakfast, lunch, and dinner were just beyond reproach

we loved alex at the bar and reuben at the restaurant

shuttle waiting at the airport and boat took us straight to the hotel when we were ready

place, probably the coolest resort bar on the island

perfect for a family stay, we traveled with my 4 year old who thoroughly enjoyed the pool

warm water for a good space that's shallow, so perfect for just lying out or playing with the kids

the pool was only 3 feet deep so there was no point for the adults to get in it.

no coffee or tea in the room or available from room service

parking and good proximity to the ferry service to san pedro and caye caulker

the bar outside

loud rattling ac unit, no hot water one day, water was old and smelly in the gym, rooms were either musty or

the noise from the restaurant kitchen above my room was even worse

no pool. no lattes at breakfast!

has a rooftop restaurant and bar that overlooks the bay and belize city

my room was below the restaurant kitchen. relatively noisy.

miss a swimming pool and a gym, but by this time they were already building the infrastructure to provide these

pool and one hand towel), so when i asked at reception, the host told me to ask the ladies in the laundry room

was fairly expensive & not great for vegetarians (but the kids loved it)

you will have to actually walk to from your car (parking near the entry gate) to your villa (3 minutes)

the staff: ben, jay, keisha, and the day kitchen staff are wonderful

grounds; only 13min from airport; small gym; nice pool; my kids loved all the friendly

the complementary laundry service was not rendered because there was no staff

a/c and wifi worked well

very nice staff. gym and pool.

breathtaking rooftop with super cool pool

beautiful view from higher rooms or pool area

laundry service and friendliness of the staff

were incredibly friendly and helped to arrange some laundry for us when we arrived

large room. beautiful colonial style. friendly staff. fast wifi.

don t have a pool so that s the only thing i missed after a long, hot day after touring the country

located with parking

secure parking and easy to get to having crossed the border from mexico

has water dispenser in the kitchen in reception area

nice rooms, clean and great wifi

parking.

parking

no free laundry

very clean, fast wifi, cable channels and good restaurants on site. very close to water taxi.

when checking out, we found that several drinks were actually charged to the rooms, including our kids' room

pools, multiple restaurants, comfortable beds, room service and really friendly staff

staff was very friendly and helpful. the pool was clean and big. the bed was very comfortable.

the wifi did not work at all in my room which was inconvenient

wifi works well

basic but very clean room, ac in the room working well, own fridge, nice common space terrace, wifi working

good wifi and tv

wifi also good

no hot shower, really bad wifi, no free water, expensive shuttle services

hot water, good wifi

com reservation said we had toilet & shower in the room, and free parking

sometimes wifi signal went down

upon arrival told that we should have specified we had dogs because they only had one room for pet owners and

clean parking available

wifi didn't work

they didn't provide us with any wifi information

wifi very good

laundry service was a little expensive

nice pool, bar and restaurant

new gym

rear parking lot has 24hr security

also ,on the 1st night our room was out in the front of the building on the parking lot, not pleasant

breakfast was a little weak...just fruit and toast.

a peaceful way to stay our vacation, a nice breakfast with coffee and juice to start your day

was very friendly and provided a great breakfast

the wifi was great in the main building but didn't reach our cabana.