we loved the little pool and the friendly service

plaza, great swimming pool, comfortable room, friendly and welcoming staff, easy, free and secure parking

easy to access parking

it is very good that it has parking included

also, the parking situation was problematic

there is no parking space for more than one car, and until after 9 pm

staff very friendly and helpful (called me taxis) (but no english), excellent wifi (i was able to stream movies

wifi could be stronger.

the pool was quite cold

they were very accommodating of my early check in and late check out too, perfect stay

great lap pool

parking-although the hotel does provide parking, it's worth noting that it's located 2 blocks away,

yes the pool and rooms and food was great but we enjoyed the longer time spent here (we originally only

they have a very pool if you want to chill

they had their restaurant open, pool open, covid policies in place and implemented correctly

the pool was well maintained although it is not heated

close to airport, very comfortable room and bed and nice pool.

room on the first floor on the opposite side of the hotel walls are very thin, woke up at 7 am to kids jumping

quiet, great wifi, great ac, friendly staff

room service system was not explained on arrival so i did not get my room cleaned for 3 days and

the restaurant makes yummy food with very quick service, and they also have room service (however, we didn't

well equipped rooms with air con, great little restaurant / cafe open all day and a lovely pool to cool off in

food, pool

parking was secure, restaurant was good and the overall vibe from staff and guests was perfect

kids loved the pool

the hotel did not have self laundry in the facility- that s it

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

the room was slightly warm in the kitchen but nothing else to report :)

currently

good location, very nice facilities, laundry on site and free, very good staff

it s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

the laundry was a good thing for me

friendly, welcoming staff. breakfast, wifi, on-site laundry room.

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

laundry facilities would have been handy.

wifi was pretty great as well

despite being a pet friendly place, once they saw how terrified i was of their cat, they did everything to help

an added benefit were the friendly pet dog and cat roaming the property providing plenty of entertainment

a separate form is required for pet check-in, deposit of 1000 pesos + price for pet stay we paid was a third

very helpful staff. convenient location. safe. good wifi and good air conditioning.

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

electric wiring is old, bathroom is disgusting, wifi non-existent in the room, towels are at least 20 years

wifi was good enough for streaming etc

i paid with my card in the end and ended up getting charged twice because their wifi signal at the reception

the breakfast was good, including the coffee

really nice, peaceful courtyard & common areas, loved the continental breakfast & rooftop

very comfortable room, good breakfast, well located and friendly staff.

wish they had a toaster for the bread at breakfast and a stronger coffee

one day a year they have a clean-out of the kitchen, so no access to their restaurant for breakfast that day

receptionists not all that willing to assist us and the doormen were better able to help us find laundry services

the pool bar was just what we needed

we would have bought something of substance the night before to have in the morning, because our kids needed

the staff was friendly and the wifi was very good

on one morning i called to order room service and i was simply told 'no not today', when i asked why she just

location and laundry facilities were awesome

breakfast sitting at a table on the lawn was one of the most pleasant spots of my day

the breakfast was great

property is really lovely with a small grass area in the middle and a bar to help yourself and pay at checkout

location was great , clean , the staff super nice and helpful, incredible breakfast

they offer a light continential breakfast (mainly fresh fruit, yogurt, muesli and coffee)

it had parking but it was paid public parking, also said it had breakfast we left early so we didn't check it

breakfast was okay, nothing special.

breakfast was a bit scarce and the top floor rooms were a bit of a struggle to get to with luggage

breakfast was authentic and made fresh every day

laundry is incredibly cheap and efficient

and the breakfast super

breakfast was great and changed every morning

the beds were so comfortable, strong wifi, very clean, nice soap, friendly staff and an incredible breakfast

the breakfast every morning was delicious and i loved the fact that everyone sat at the same table

they send their laundry out to be cleaned and with the current climate crisis, they could be more conscious

the parking was very far away (3 blocks)

hotel was clean and the roof bar was lovely

a lovely rooftop deck and bar adds a comfortable touch

wifi & cell signals weak in room, fine in open patio area

charming staff, great location and very comfortable. the rooftop breakfast was excellent

very small boutique hotel with very kind and attentive staff and yummy breakfast included on lovely rooftop

amazing welcome, super helpful staff, fab rooftop bar and great setting for breakfast which was lovely

great location and good breakfast

amazing bar staff, felix gave us a mescal tasting and was really knowledgable, so we didn t need to even

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

great breakfast staff

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

breakfast was excellent and the persons attending the restaurant experience, and knowledgeable of

for coffee in the room each day after the first day, as well as anything extra you order for breakfast, which

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

we also used the laundry service which was cheap and efficient

desk workers were all very helpful with any questions we had and even coordinated with a local laundry service

the breakfast was magnificent. rooms were spacious and with art. the courtyard was lovely.

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

water pressure, a fan in the bathroom (first i ve seen in mexico), comfortable bed, on-site laundry (paid),

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service,

roof top is nice, but bar wasn t used

lepetit had a extremely helpful card with the wifi information along with some restaurant and bar recommendations

the reception helped us make tour and taxi arrangements as well as get laundry done

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be

they do laundry really reasonably- within 24 hours

hotel does not provide laundry service, which we needed

the restaurant really only served breakfast. neither it nor a bar were open later in the day.

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across

no laundry facilities on site but a very efficient and good value local laundry just across the road

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

laundry in front of the hotel

thanks to the wonderful staff who helped with our travel arrangements and took care of the laundry which we

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

roof bar and bar staff were incredible

breakfast was excellent

the roof bar had an excellent view and atmosphere, as did the breakfast room and courtyard

rooftop bar was quite nice

on top of everything they did not offer basic services such as frigo bar or laundry

was great, friendly staff, very helpful, excellent breakfast served on the rooftop with great view of a gorgeous

breakfast was great, lovely man called daniel who told us all about the dishes and the special tea

the bar area where breakfast is served offers a great space to hang out but its opening times are

disappointing that the beautiful upstairs bar closed at 3pm

were very helpful (laundry, more towels, ordering a taxi for us)

features and amenities cited on webpage not accurate - no restaurant or laundry on-site

they take awhile to clean rooms so plan accordingly. wifi could be faster and more stable.

the room has ac and wifi, which was very convenient

wifi was a little slow at times but this was a very minor inconvenience.

unreliable wifi

we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry

the service is excellent. the spa facilities and treatments are 100% recommended.

beautiful facilities, wonderful pool and super comfortable room!

location, very friendly and helpful staff, super comfortable, big rooms, great gym, lovely pool

adequate breakfast and a wonderful lounge with nephthyl being an outstanding asset to the lounge

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

location, friendly staff, parking!

clean and nice staff at the reception. parking included. lovely place and close to the center

location, extremely helpful staff, free safe parking, couldn't be happier with our stay at dainzu

wifi kept cutting out and reconnecting

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

so convenient for location, room was great, shower was great, wifi was strong in room

the wifi was very patchy and the hall is very loud.

wifi often cut...

was no room service, the restaurant/bar was down the street not in the same building

very spacious rooom and light. late check out and early check in were possible.

very spacious rooom and light. late check out and early check in were possible.

the bedrooms are excellent and the beds comfortable. prime location and free parking.

short walk to main city squares, bars, restaurants etc big bonus is that this hotel provides parking if you

the parking lot doesn t work on sunday sonia difficult to find a safe place to park this day.

bit noisy early in the morning, like we could hear kids playing at like 7am which wasn't great for our jetlag,

no elevator.weak wifi

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

laundry service - excellent time and

all our laundry done for us$5

for a cab they tried to make money on us and they didn t listen when we asked to have the laundry done separately

from the comfortable rooms, showers with plenty of hot water, relaxing pool area, to the hearty breakfasts and

didn't like the hard bed or their room service

breakfast was delicious and simple beans and eggs with toast and jam and choice of tea or coffee

wifi was patchy in different areas, especially in my room

good wifi, worked remotely from here with no issues

good design and great wifi

arturo is super friendly, the location is right at the heart of oaxaca city and they cook breakfast for you

we used their laundry service which came back perfectly and quickly though of course was more expensive than

he sorted our laundry and was always on hand to answer questions

roof-top bar with tapas was an added bonus to the on-site coffee house/ restaurant

their coffee shop, muss, opens at 8:00 am and has delicious coffee and breakfast

the hotel itself is also stunning and the rooftop bar is

also did a laundry service for extra charge

one of the staff members wasn t very helpful, my friend asked for laundry service and they dropped the ball

and the laundry service was super quick

no card payment accepted. bad communication regarding laundry service

very friendly staff, close to everything, very clean rooms, parking available, excellent!

the wifi was good

only thing to mention wifi was not string where our room was, it was strong at the front door but not in the

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi signal is weak

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi to slow,

they didnt pay their cable so no free wifi or tv was available for two nights in a row.

breakfast was simple, but good.

chose the hotel in part because it included a continental breakfast

continental free breakfast is only coffe or te with only some cokies in most of the hotels you have coffe and

wifi is a bit unstable

room 28 does not get wifi signal. hotel is noisy across the street from park.

available parking which is very important to us

information was given to me about the functions of the room: no wifi code was available until i asked, the tv

very good to have grab bar in shower

parking area is very small. the street with a rather extensive trafic is near the hotel.

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

bar on the roof could make some improvements, but overall it s a great place to stay

wifi connection a bit weak.

wifi was good for working/checking emails

terrace bar wasn't open :(

also that they don't have valet or parking service

they give you a hotel pass, pay the front desk, and you give it to the parking lot staff a few feet away

provided me a parking space for my rental car

was not told that the parking lot was available after check out but only if i didn't take my luggage to the car

to balcony room, very kind staff, great breakfast in stunning courtyard, top location, free wifi

the staff (cleaning, bar and restaurant) were very nice

heated pool was a great bonus

night there kids in pool very noisy past 10, woman at desk very reluctant to ask for quiet- we asked 3 times

although small, the hotel has everything you need: restaurant, bar, pool, attentive staff and location

nothing wrong. pool in shade too much of day.

laundry service available, dropped off 5kg and returned cleaned and folded the following day

breakfast was average but standard for included price.

breakfast on the rooftop terrace is pleasant, however, it could be greatly improved if the coffee

wifi is the worst ever

wifi can be weak in the rooms

location, just a few blocks from all the central areas; great value, some of the best free wifi we have had in

historic property in a great location, with spacious and very clean rooms, a delicious breakfast served until

the rooms face the central courtyard, they can be quite noisy, especially during breakfast

kitchen, staff, location

we could hear the bar tv

the location, design, comfort, staff, cleanliness, and breakfast! 10/10

breakfast was delicious and varied

we were on the ground floor near the kitchen / main door so was noisy as well at night

the place has a kitchen and about five people just being there 24 hours a day doing nothing else but opening

good breakfast too

only one: wifi only in the patio and there is a problem with connection sometimes

wifi was a bit slow

thea laundry service was not

rooms we got were on the first floor so no view, only laundry room and maintenance room

the housekeeping staff was very loud early in the morning and our room was right next to the laundry room

the room is next to the laundry. it was little bit noisy

com about the problems with wifi and cold shower but no one answered

probably the best hotel laundry service i ve ever had

excellent place. full of character. simple, yet elegant. incredible breakfast.

restaurant is very nice, breakfast very good,

pool is so convenient, especially when kids

we only had breakfast each day but it was of a very high standard

the wifi connection was great so i got a lot done online

wifi kept dropping

the wifi system would cut out.

wifi was problematic at times.

the location was great, just next to zocalo. the price was really good. quite good wifi.